Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

sasilik

Regular

15401 Views

113 replies

52 likes

  • 15401 Views
  • 113 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2404 Views

16 replies

3 likes

Possible Bug
  • 2404 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5642 Views

40 replies

2 likes

  • 5642 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10018 Views

0 replies

4 likes

  • 10018 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Web Player stops playing songs after 2 songs

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...

Visitor

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...

1235856262

Casual Listener

6767 Views

2 replies

0 likes

  • 6767 Views
  • 2 replies
  • 0 likes

Superuser Contribution skipping songs

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...

Casual Listener

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...

stopthelies

Casual Listener

940 Views

2 replies

3 likes

  • 940 Views
  • 2 replies
  • 3 likes

Superuser Contribution [Desktop] Music won't play, button greyed out.

PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...

Casual Listener

  Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11   App version: 1.1.94.870.gf994cb0b   My Question or Issue Play button is greyed out....

nicholasdgoodman

Casual Listener

16965 Views

17 replies

3 likes

  • 16965 Views
  • 17 replies
  • 3 likes

Superuser Contribution web browser not working

PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...

Music Fan

Plan Premium Country usa Device PC Operating System windows 10, and linux os   My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...

badgoat

Music Fan

14335 Views

13 replies

1 likes

  • 14335 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Regular

  Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10    My Question or Issue   Hi. I'm having a problem with Spotify desktop app random...

Siddhantsandilya

Casual Listener

7719 Views

4 replies

0 likes

  • 7719 Views
  • 4 replies
  • 0 likes

Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

2398 Views

6 replies

1 likes

  • 2398 Views
  • 6 replies
  • 1 likes

Buggy UI on Spotify Win11 theater podcast

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...

Casual Listener

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...

MauriceMV

Spotify Star

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

1377 Views

2 replies

2 likes

  • 1377 Views
  • 2 replies
  • 2 likes

trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

6313 Views

1 replies

2 likes

  • 6313 Views
  • 1 replies
  • 2 likes

Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

2004 Views

3 replies

0 likes

Web player issue
  • 2004 Views
  • 3 replies
  • 0 likes

Superuser Contribution music won't play on my laptop

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.

Visitor

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...

Yordan

Moderator

9221 Views

12 replies

2 likes

  • 9221 Views
  • 12 replies
  • 2 likes

Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

3530 Views

4 replies

0 likes

Play OPUS files on deskop app
  • 3530 Views
  • 4 replies
  • 0 likes

Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution songs play only 10 seconds

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, tried to log in from another account, there are no ...

Regular

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, ...

robinstiritz

Visitor

10565 Views

7 replies

0 likes

  • 10565 Views
  • 7 replies
  • 0 likes

Superuser Contribution Web player pausing songs

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight. Anyone facing the same issue and know what to do? PlanFree and PremiumCountryBrazilOperating SystemWindows Google Chrome 64 bits v...

Casual Listener

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight.  Anyone facing the same issue and know what to do?   Plan Free and...

unelected0446

Visitor

15395 Views

13 replies

5 likes

  • 15395 Views
  • 13 replies
  • 5 likes

Superuser Contribution Spotify Desktop App Stops Playing Until Force Closed – Multiple Background Processes Detected

Hi Spotify team,I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this post can bring more visibility to the problem and po...

Regular

Hi Spotify team, I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this...

Novy

Moderator

2249 Views

1 replies

0 likes

  • 2249 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Single Song Gets Endlessly Added to Queue when Shuffle and Repeat are OFF

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 Spotify Version InfoSpotify for Windows (64 bit)1.2.66.447.g4e37e896 My Question or IssueWhen listening to my Liked Songs without shuffle or repeat enabled, one of the songs in the queue wi...

Roadie

Plan Premium Country USA Device Desktop Operating System Windows 11   Spotify Version Info Spotify for Windows (64 bit) 1.2.66.447.g4e37e896   My Question or Issue When listen...

Ivelina

Moderator

1544 Views

2 replies

0 likes

  • 1544 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Hide announcements" not working - I am getting banner ads as a premium user

Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro My Question or Issue I am getting massive banner ads on my homepage disguised as "announcements" as a premium user, even though I have "announcements" disabled in my ap...

Newbie

  Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro   My Question or Issue I am getting massive banner ads on my homepage disguised as ...

Yordan

Moderator

1145 Views

1 replies

0 likes

Music
Other
  • 1145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you make the repeat button work please?

No matter what I do, it never works. When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums out when I played the first tune. The repeat button still do...

Visitor

No matter what I do, it never works.   When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums ...

Vasil

Moderator

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes