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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2101 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151003 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139075 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11293 Views

1 replies

6 likes

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Superuser Contribution I can't find the equalizer. only language and play tab is there on settings

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Visitor

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Dessi

Moderator

376 Views

1 replies

0 likes

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Superuser Contribution Massive Input Delay/Lag and Song Transition Lag

Plan: PremiumCountry: USADevice: Acer Nitro 5OS: Win 11The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song transition lag. Let me elaborate further. When using playback cont...

Casual Listener

Plan: Premium Country: USA Device: Acer Nitro 5 OS: Win 11 The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song tra...

UncleBenZ13

Newbie

3133 Views

6 replies

4 likes

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Superuser Contribution Spotify doesn't play most songs and if it does - only 10 seconds.

PlanPremiumCountryGermanyDeviceDesktop/BrowserOperating SystemWin10 My Question or IssueHello,I'm new to Spotify and have the following problem: Whenever I want to play a song, I see an error stating that this song cannot be played at the moment. The...

Newbie

  Plan Premium Country Germany Device Desktop/Browser Operating System Win10   My Question or Issue Hello, I'm new to Spotify and have the following problem: Whenever I want to ...

OscarDC

Moderator

253 Views

1 replies

0 likes

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Superuser Contribution Connect to device doesn't work

PlanPremiumCountryKenyaDeviceHP Elitebook 830 G5Operating SystemWindows 11 My Question or IssueI can't connect to my Android phone or Firestick from my PC. I have tried reinstalling it over and over for the past week, but it still doesn't connect. I ...

Casual Listener

Plan Premium Country Kenya Device HP Elitebook 830 G5 Operating System Windows 11   My Question or Issue I can't connect to my Android phone or Firestick from my PC. I have tried reins...

AlejaR

Moderator

1118 Views

7 replies

0 likes

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Superuser Contribution Lyrics animation doesn't slide the window on music progress.

PlanFreeCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi,When I open the lyrics while music plays, the lyrics cursor is not set with the lyrics window. The lyrics cursor continue to goes down, until going outside the box...

Newbie

Plan Free Country France Device Desktop PC Operating System Windows 10   My Question or Issue Hi, When I open the lyrics while music plays, the lyrics cursor is not set with the lyric...

Vasil

Moderator

871 Views

1 replies

0 likes

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Superuser Contribution Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwH...

Casual Listener

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological orde...

Maria

Moderator

710 Views

3 replies

0 likes

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the song lyrics just dont display

PlanFreeCountrypolandDeviceacer travelmate p2Operating Systemwin 10 pro My Question or Issue99% of the songs im listening to lost their lyrics, i look them up on musixmatch, and the lyrics are avaible.

Visitor

Plan Free Country poland Device acer travelmate p2 Operating System win 10 pro   My Question or Issue 99% of the songs im listening to lost their lyrics, i look them up on musixmatch, ...

MauriceMV

Spotify Star

519 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify installer isn't installing anything

PlanFreeCountryEgyptDeviceLenovo laptop idepad 3 Operating SystemWindows 10 My Question or IssueI wanted to reinstall spotify because I had an issue with the lyrics and other things, I wanted to use the spotify installer since microsoft store doesn't...

Casual Listener

  Plan Free Country Egypt Device Lenovo laptop idepad 3  Operating System Windows 10   My Question or Issue I wanted to reinstall spotify because I had an issue with the lyr...

Ivelina

Moderator

1340 Views

5 replies

0 likes

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Superuser Contribution Repeat one skips after an ad break

PlanFreeCountryUnited StatesDeviceWindows 11 DesktopOperating SystemWindows 11 When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL repeat itself, up until an advertisement plays, at which it will go to the ne...

Newbie

Plan Free Country United States Device Windows 11 Desktop Operating System Windows 11   When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL rep...

Susan_GP

Moderator

492 Views

1 replies

0 likes

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bugs
Repeat one
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Solved!!Superuser Contribution Desktop app closing immediately

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...

Music Fan

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...

OscarDC

Moderator

11373 Views

17 replies

0 likes

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Superuser Contribution Bug Report: Broken UI of windows Microsoft app.

PlanPremium StudentCountryIndiaDeviceLenovo Yoga 7i proOperating SystemWindows 11 My Question or IssueThe Microsoft app UI is showing some bugs when minimized and opened, the icons (What's new, Browse, Friend activity) get cramped one and overlay eac...

Newbie

Plan Premium Student Country India Device Lenovo Yoga 7i pro Operating System Windows 11   My Question or Issue The Microsoft app UI is showing some bugs when minimized and opened, the...

OscarDC

Moderator

999 Views

1 replies

0 likes

"Bug"
"UI"
"Windows" "Bug"
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Superuser Contribution Friends Activity is Blank

PlanPremiumCountryUS DevicePCOperating SystemWindows 11 My Question or IssueWithin the past couple weeks, my "Friends Activity" has gone completely blank. I've attached a picture. I can assure you they are listening to something and should be showing...

Regular

Plan Premium Country US   Device PC Operating System Windows 11   My Question or Issue Within the past couple weeks, my "Friends Activity" has gone completely blank. I've attache...

Maria

Moderator

5136 Views

31 replies

2 likes

  • 5136 Views
  • 31 replies
  • 2 likes

I accidentally hit CTRL + A and deleted all the songs out of my Liked Songs

I accidentally had clicked on Spotify, instead of PowerPoint, and had selected CTRL + A and DELETE to delete the contents of the slide, and instead removed ALL of the songs out of my Liked Songs.It won't let me undo, and it doesn't fall in the 'Recov...

Visitor

I accidentally had clicked on Spotify, instead of PowerPoint, and had selected CTRL + A and DELETE to delete the contents of the slide, and instead removed ALL of the songs out of my Liked Songs. ...

AdamDamon

Spotify Star

354 Views

1 replies

0 likes

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Superuser Contribution "Show songs from" option toggles itself on after app restart

PlanPremiumCountryNorwayDeviceLenovo Legion LaptopOperating SystemWindows 11 My Question or IssueAfter experiencing extreme lagging, I decided to try to have fewer local files. I made a new folder SPOTIFY in my musicv library where I put the files th...

Newbie

Plan Premium Country Norway Device Lenovo Legion Laptop Operating System Windows 11   My Question or Issue After experiencing extreme lagging, I decided to try to have fewer local file...

AlejaR

Moderator

517 Views

1 replies

0 likes

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Superuser Contribution Local Files Album Art Compression

PlanPremiumCountryUnited States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueI created a 1600x1600 png to use as album art for my local files, but the quality of the image compresses horribly. What's up with that? I'll attach...

Casual Listener

Plan Premium Country United States of America Device Desktop Operating System Windows 10   My Question or Issue I created a 1600x1600 png to use as album art for my local files, but th...

jxbrdy

Casual Listener

837 Views

2 replies

0 likes

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Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

Regular

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...

Daniel631

Regular

1480 Views

8 replies

1 likes

  • 1480 Views
  • 8 replies
  • 1 likes

Superuser Contribution Windows 11 task bar

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11 My Question or Issue I upgraded my PC to Windows11 yesterday, ever since the widget on the task bar that shows what is currently playing seems to `move` , in the sense of getting shor...

Newbie

  Plan Premium Country United Kingdom Device PC Operating System Windows 11     My Question or Issue   I upgraded my PC to Windows11 yesterday, ever since the widget ...

Maria

Moderator

4666 Views

1 replies

0 likes

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  • 1 replies
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Desktop App current status?

Hi, Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed until the next update), and I don't have access to another compu...

Roadie

Hi,   Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed unti...

466 Views

0 replies

0 likes

  • 466 Views
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Superuser Contribution "Go to song radio" not working on desktop

Plan: PremiumCountry: USADevice: Dell laptop (but works on my iPhone)Operating System: Windows 10 and now Windows 11 My Question or Issue:When I click "Go to song radio" nothing happens. It used to work and still works on my phone but hasn't worked f...

Casual Listener

Plan: Premium Country: USA Device: Dell laptop (but works on my iPhone) Operating System: Windows 10 and now Windows 11   My Question or Issue: When I click "Go to song radio" nothing...

OPPIUIOOI

Regular

2195 Views

18 replies

1 likes

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Superuser Contribution Unable to custom order playlists in folders

PlanPremiumCountryUSDeviceChromebookOperating SystemChrome My Question or IssueLately, I have been unable to custom order my playlists in different folders. This used to not be a problem, but for some reason, it suddenly stopped letting me. It gives ...

Newbie

Plan Premium Country US Device Chromebook Operating System Chrome   My Question or Issue Lately, I have been unable to custom order my playlists in different folders. This used to not ...

LadyLily

Visitor

723 Views

2 replies

2 likes

  • 723 Views
  • 2 replies
  • 2 likes