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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1988 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149662 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136849 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11249 Views

1 replies

6 likes

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Superuser Contribution Spotify version 1.0+ causes unusable delays and freezes

PlanPremiumCountrySwedenDeviceHigh-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed.Operating SystemWindows 10My Question or IssueI want this fixed once and for all becaus...

Regular

Plan Premium Country Sweden Device High-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed. Operating System Window...

syNtec

Regular

1250 Views

7 replies

2 likes

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Superuser Contribution Facing Some Issues with i3 10th Generation Desktop and Spotify Product - Any Advice?

Hi everyone,I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the application effectively, and I’m looking for some advice on how...

Regular

Hi everyone, I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the applicatio...

Dessi

Moderator

660 Views

1 replies

0 likes

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Solved!! DESKTOP: Can't see download button on my playlist

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue I have a trial premium account. I have created a playlist of the songs I would like to download.I cannot see any button that will allow me to download the playlist to...

Visitor

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue   I have a trial premium account. I have created a playlist of the songs I would...

user-removed

Not applicable

3466 Views

5 replies

0 likes

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Solved!!Superuser Contribution Search by URI

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAccording to this link and some other Help/FAQ posts I found through searching, I should be able to paste a Spotify URI into the search bar and get the resource I'...

Regular

Plan Premium Country Canada Device Desktop PC Operating System Windows 10   My Question or Issue According to this link and some other Help/FAQ posts I found through searching, I shoul...

_brown

Regular

748 Views

2 replies

0 likes

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Play button gray out

PlanFree/Premium DeviceDesktopOperating SystemWindows 10 Button play grayed outI tried to disconnect all devices, log in in other browsers, ctr+f5. But the play button is always grayed-out

Newbie

Plan Free/Premium     Device Desktop Operating System Windows 10   Button play grayed out I tried to disconnect all devices, log in in other browsers, ctr+f5. But the play bu...

EMMAH6

Visitor

345 Views

2 replies

0 likes

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Solved!!Superuser Contribution Win 11, wrong sound routing

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueOn each start of Spotify, it keeps routing on the motherboard sound card which is *not* the default one. I have to switch the default to motherboard (which has no output a...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11   My Question or Issue On each start of Spotify, it keeps routing on the motherboard sound card which is *not* the def...

Yordan

Moderator

1008 Views

5 replies

0 likes

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Superuser Contribution All my PRIVATE playlists have been made public by you. How do I undo that?

Premium/Windows.You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tick a box. How?

Gig Goer

Premium/Windows. You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tic...

spotcommun

Newbie

969 Views

2 replies

0 likes

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Superuser Contribution wl.spotify.com is not opening/working

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open; my browser says 'Can't reach this page'. I've trie...

Visitor

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open;...

briank6932

Newbie

3788 Views

7 replies

0 likes

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[Desktop] Bring back the old behavior when clicking the player thumbnail

Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player. It used to be that when you click the thumbnail from the player, it would navigate to the playlist and would automtically focus on the current song. What is...

Regular

Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player.    It used to be that when you click the thumbnail from the player, it would navigate to the ...

hugaluga

Casual Listener

644 Views

3 replies

1 likes

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Superuser Contribution Navigating playlist with arrow keys can cause selection to go outside of the main UI

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 64-bit My Question or IssueI've had this issue since the introduction of the new UI refresh. I use the keyboard to navigate the playlist and noticed from day 1 that the selection on the song...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10 64-bit   My Question or Issue I've had this issue since the introduction of the new UI refresh. I use the keyboard to...

Joan

Moderator

596 Views

3 replies

0 likes

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Superuser Contribution хочу сбросить премиум подписку в аккаунте на бесплатную и не получается

сбросить премиум подписку в аккаунте на бесплатную

Newbie

сбросить премиум подписку в аккаунте на бесплатную

AlejaR

Moderator

341 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify app skips songs repeatedly without input

I'll hit the skip button once, and Spotify will sometimes start skipping repeatedly. The number of skipped songs varies, from around 50 to hundreds. This happens both with and without shuffle on, and it's been occurring multiple times a day for sever...

Casual Listener

I'll hit the skip button once, and Spotify will sometimes start skipping repeatedly. The number of skipped songs varies, from around 50 to hundreds. This happens both with and without shuffle on, and...

MihailY

Moderator

73075 Views

1 replies

3 likes

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Queue displaying random songs that don't play

The songs are not from the playlist I'm listening to. They show in the queue (sometimes repeating over and over) but never play. The actual next song is somewhere further down. I also can't remove songs from the queue either, but only sometimes.

Visitor

The songs are not from the playlist I'm listening to. They show in the queue (sometimes repeating over and over) but never play. The actual next song is somewhere further down. I also can't remove so...

MateusM

Spotify Star

399 Views

1 replies

0 likes

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Solved!!Superuser Contribution Why did the Canvas feature on Spotify desktop suddenly disappear?

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Regular

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Voidsleeper

Visitor

5603 Views

12 replies

2 likes

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Superuser Contribution I do not find the repeat track or playlist button. (I have premium account)

Usually the button used to appear in the menu where you start/play, next/previous track.Now I have only skip forward/backward 15 seconds and the repeat track is not there anymore.

Newbie

Usually the button used to appear in the menu where you start/play, next/previous track. Now I have only skip forward/backward 15 seconds and the repeat track is not there anymore.

Eni

Moderator

289 Views

1 replies

0 likes

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Superuser Contribution Guten Tag, wenn ich den Wochenmix verpasst habe, wie komme ich an den Wochenmix der letzten Woche?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

360 Views

1 replies

0 likes

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Superuser Contribution "Spotify cant play this right now" on browser.

The error has started to occur on my windows 11, Lenovo legion 5 since today(11-8-24). Whenever i start playing a song it plays to about half way and then the error pops and player skips to the next song and this keeps on repeating. The error doesn't...

Visitor

The error has started to occur on my windows 11, Lenovo legion 5 since today(11-8-24). Whenever i start playing a song it plays to about half way and then the error pops and player skips to the next ...

Joan

Moderator

2818 Views

1 replies

0 likes

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Solved!!Superuser Contribution nothing is loading

PlanFreeCountryUSDevicePCOperating Systemwindows 11 My Question or IssueOne day, my spotify started to show as blank/nothing would load. I've tried a whole lot of stuff, like disabling hardware acceleration and deleting my "hosts" file in system32, a...

Newbie

Plan Free Country US Device PC Operating System windows 11   My Question or Issue One day, my spotify started to show as blank/nothing would load. I've tried a whole lot of stuff, like...

Yordan

Moderator

1652 Views

1 replies

1 likes

Help
PC
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