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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135283 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135283 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51885 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51885 Views
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  • 32 likes

Superuser Contribution How to disable downloads on PC

I have limited space on my hard disk and spotify songs take up 10GB. Since I have a good internet connection, I'd rather just stream the songs instead of downloading them when adding to library.Is there a way to disable song downloading on my PC, but...

  • Newbie
  • I have limited space on my hard disk and spotify songs take up 10GB. Since I have a good internet connection, I'd rather just stream the songs instead of downloading them when adding to library. Is ...
  • rosedcler
  • Visitor
  • 4869 Views
  • 5 replies
  • 0 likes
  • 4869 Views
  • 5 replies
  • 0 likes

Selecting "Everywhere" device stops music on PC

I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device. I want to include my PC in the everywhere group. How can I manage which devices are in my everywhere group? Can I create another group and select device...

  • Newbie
  • I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device.  I want to include my PC in the everywhere group.  How can I manage which devices are in my...
  • vvelshhi
  • Visitor
  • 1490 Views
  • 7 replies
  • 13 likes
  • 1490 Views
  • 7 replies
  • 13 likes

Desktop Window Focus

Can you please just follow some basic UI design practices and make it so that there is some indication that the Spotify Desktop Application has focus? I am on Windows 11 and you can't tell in any way that Spotify is the current window with focus. The...

  • Newbie
  • Can you please just follow some basic UI design practices and make it so that there is some indication that the Spotify Desktop Application has focus?  I am on Windows 11 and you can't tell in a...
  • rundompurson
  • Casual Listener
  • 218 Views
  • 1 replies
  • 4 likes
  • 218 Views
  • 1 replies
  • 4 likes

Spotify going silent when Powerpoint slideshow runs

PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 10 My Question or Issue I've been playing Spotify bin the background while having a Powerpoint slideshow running for many weeks now but today it has decided that as soon as I run the slideshow,...

  • Newbie
  • Plan Premium Country  UK Device Laptop Operating System Windows 10   My Question or Issue  I've been playing Spotify bin the background while having a Powerpoint slideshow ru...
  • ZU420
  • Visitor
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 10 app stuck on black screen

PlanPremiumCountryTaiwanDevicePCOperating SystemWindows 10(language:中文 (台灣)) My Question or Issue(Because my English not very good , I will try my best to explan.)I have this problem when installed spotify from SpotifySetup.exe and Microsoft Store. W...

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  • Newbie
  • Plan Premium Country Taiwan Device PC Operating System Windows 10(language: 中文 (台灣) )   My Question or Issue (Because my English not very good , I will try my best to explan.) I have ...
  • muurain
  • Casual Listener
  • 768 Views
  • 9 replies
  • 3 likes
  • 768 Views
  • 9 replies
  • 3 likes

Superuser Contribution Too many lyrics showing

Ever since I connected my phone on spotify connect, the lyrics are shown full in the whole song and you scroll through them. It won't even autoscroll for you once you need to. I hate this and I want it to go back to when 2-3 lines are shown at a time...

  • Visitor
  • Ever since I connected my phone on spotify connect, the lyrics are shown full in the whole song and you scroll through them. It won't even autoscroll for you once you need to. I hate this and I want ...
  • jlak
  • Casual Listener
  • 500 Views
  • 8 replies
  • 4 likes
  • 500 Views
  • 8 replies
  • 4 likes

Solved!! Home Screen Glitches

PlanPremiumCountryUSADevicePC and MobileOperating SystemWindows and Android My Question or IssueOn the home screen the first 4 items are randomly chosen months ago and semi-permanent for some reason, one of which is an album I listened to 1 song on 4...

  • Regular
  • Plan Premium Country USA Device PC and Mobile Operating System Windows and Android   My Question or Issue On the home screen the first 4 items are randomly chosen months ago and semi-p...
  • SoulShinobi
  • Regular
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play one song

I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy. https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd79ba1146acPlanPremiumCountryUKDeviceLenovo IdeaPad 5Operating...

  • Visitor
  • I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy.   https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd7...
  • Yordan
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
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Solved!!Superuser Contribution Local Songs not downloading on PC (Windows)

Firstly, no this is not a syncing problem. My local songs refuse to download whenever I click the download button. Contacted support and they didn't know what was wrong either. All other songs that are originally on Spotify can be downloaded and it i...

  • Regular
  • Firstly, no this is not a syncing problem.  My local songs refuse to download whenever I click the download button. Contacted support and they didn't know what was wrong either. All other songs...
  • Jeremy
  • Moderator
  • 3395 Views
  • 17 replies
  • 0 likes
  • 3395 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution block artist / song

PlanPremiumCountryUnited StatesOperating SystemAndroid and Windows 10My Question or IssueHi, I've been a Premium user for a few weeks and was really enjoying the service, however today I log into my account from work and my 4 year son is at home list...

  • Casual Listener
  • Plan Premium Country United States Operating System Android and Windows 10 My Question or Issue Hi, I've been a Premium user for a few weeks and was really enjoying the service, however today ...
  • aseerwa
  • Visitor
  • 29498 Views
  • 29 replies
  • 14 likes
  • 29498 Views
  • 29 replies
  • 14 likes

how do I block liberal content on Spotify

I just joined Spotify not too long ago and I see a lot of ridiculous liberal/sjw content that I'm completely not interested in... so I don't want it showing up on my account... is it a way I can block this content if not you all seriously need to add...

  • Gig Goer
  • I just joined Spotify not too long ago and I see a lot of ridiculous liberal/sjw content that I'm completely not interested in...  so I don't want it showing up on my account... is it a way I ca...
  • secspec
  • Visitor
  • 866 Views
  • 2 replies
  • 0 likes
  • sjw
  • 866 Views
  • 2 replies
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Superuser Contribution Current playing music doesn't sync between devices

PlanPremiumDevicesHP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th genOperating SystemsWindows 7 Professional and iOS 15.4.1 Lately I've noticed that while I'm playing music on my phone and also have the desktop version...

  • Casual Listener
  • Plan Premium Devices HP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th gen Operating Systems Windows 7 Professional and iOS 15.4.1   Lately I've noticed that...
  • Eni
  • Moderator
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUSDeviceSamsung ion LaptopOperating SystemWindows My Question or IssueI recently changed my laptop so I downloaded Spotify again. When I tried to play a dong there would be a notice that says "Spotify can't play this right now. If y...

  • Casual Listener
  • Plan Premium Country US Device Samsung ion Laptop Operating System Windows   My Question or Issue I recently changed my laptop so I downloaded Spotify again. When I tried to play a don...
  • Guilherme091
  • Visitor
  • 47316 Views
  • 22 replies
  • 2 likes
  • 47316 Views
  • 22 replies
  • 2 likes

Superuser Contribution it wont allow me to uninstal spotify

PlanFree/PremiumCountryusaDeviceleveno legion 51Operating Systemwindows 10 My Question or Issuei try to uninstall spotify in my control panel and there seem to be no files there and when i check my app data roaming file it doesnt seem to show up ther...

  • Visitor
  • Plan Free/Premium Country usa Device leveno legion 51 Operating System windows 10   My Question or Issue i try to uninstall spotify in my control panel and there seem to be no files th...
  • Yordan
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Open Spotify after "System Restore". Everything else is working, including sound.

PlanFree/PremiumCountry USA Device Windows 7 desktop.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Window 7 64 bit(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "Can't Open Spotify after "System Restore". Everythin...

  • Newbie
  • Plan Free/Premium Country USA   Device Windows 7 desktop. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Window 7 64 bit (iOS 10, Android Oreo, Windows 10,etc.)...
  • Jeremy
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Manage Spotify song on multiple devices

Hey, I couldn't find anything about this but my wording is probably poor.I am posting on here about -when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see what is playing on my phone and even change songs. Whe...

  • Regular
  • Hey, I couldn't find anything about this but my wording is probably poor. I am posting on here about - when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see...
  • Jeremy
  • Moderator
  • 147 Views
  • 3 replies
  • 0 likes
  • 147 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app no longer works on Windows 11

PlanPremiumCountryUS DeviceWindows PCOperating SystemWindows 11 My Question or IssueSince upgrading to Windows 11, the Spotify app will no longer load. I get the error about the missing Resampledmo.DLL file. The problem is, I have that DLL file, and ...

  • Casual Listener
  • Plan Premium Country US   Device Windows PC Operating System Windows 11   My Question or Issue Since upgrading to Windows 11, the Spotify app will no longer load. I get the error...
  • Jeremy
  • Moderator
  • 36704 Views
  • 23 replies
  • 7 likes
  • 36704 Views
  • 23 replies
  • 7 likes

Superuser Contribution Just a bug with playback

PlanPremiumCountry DevicePCOperating SystemWindows My Question or IssueLook at the attachment below

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows   My Question or Issue Look at the attachment below
  • Alex
  • Moderator
  • 159 Views
  • 3 replies
  • 0 likes
  • 159 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lazy Loading Causing Playback Issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor long podcast libraries, the lazy loading feature is causing playback issues. If a library is longer than X amount, it will not initially load any episodes of podcast beyo...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue For long podcast libraries, the lazy loading feature is causing playback issues. If a library is l...
  • AndresM
  • Spotify
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashing when sorting music in playlist

PlanPremiumCountryAustraliaDeviceASUS Rog Zephyrus G14Operating SystemWindows 11 My Question or IssueMy issue is that spotify is continuing to crash on me while using excessive memory through task manager. I have already uninstalled the app, cleared ...

  • Music Fan
  •   Plan Premium Country Australia Device ASUS Rog Zephyrus G14 Operating System Windows 11   My Question or Issue My issue is that spotify is continuing to crash on me while using...
  • Jeremy
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes