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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2078 Views

0 replies

3 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150699 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138663 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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Superuser Contribution Desktop issues

PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...

Casual Listener

Plan Premium Country Ireland   Device Pc Operating System Windows   My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...

Lanciano007

Roadie

424 Views

2 replies

1 likes

  • 424 Views
  • 2 replies
  • 1 likes

Superuser Contribution No warning shown for duplicate songs

PlanFreeCountry DeviceAsus LaptopOperating SystemWindows 10 22H2 / Spotiy version: Windows (64 bit) Spotify1.2.37.701.ge66eb7bc My Question or IssueI reported this error about 2 years ago and the problem still persists. Spotify won't warn you if you ...

Visitor

Plan Free Country   Device Asus Laptop Operating System Windows 10 22H2 / Spotiy version: Windows (64 bit) Spotify 1.2.37.701.ge66eb7bc   My Question or Issue I reported this err...

Vasil

Moderator

456 Views

1 replies

0 likes

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Superuser Contribution [BUG] Tiesto not being showen right

 Plan: PremiumCountry: NetherlandsDevice: Dell XPSOperating System: Windows 11Issue:When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occurs in the 'what is playing now' section.Proof of Concept (PoC):

Casual Listener

  Plan: Premium Country: Netherlands Device: Dell XPS Operating System: Windows 11 Issue: When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occ...

Joan

Moderator

463 Views

4 replies

0 likes

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Solved!! Spotify after purchasing premium not working :D

PlanPremiumCountryIndia DeviceMacBook ProOperating SystemMacOS My Question or IssueWhy Spotify doesn't work when I purchased the premium plan? It was working with free plan. I think that I should be happy with free one

Casual Listener

Plan Premium Country India   Device MacBook Pro Operating System MacOS   My Question or Issue Why Spotify doesn't work when I purchased the premium plan? It was working with free...

26468886

Newbie

959 Views

4 replies

0 likes

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Superuser Contribution Re: [BUG] Spotify Home Page no loading

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advise?

Casual Listener

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advi...

MartinT

Spotify Legend

305 Views

1 replies

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Solved!!Superuser Contribution Rare double click bug with playlist folders

PlanPremiumCountryUSADeviceDell XPS desktopOperating SystemWindows 11 My Question or IssueI've discovered an interesting bug/quirk when dealing with playlists inside playlist folders. Let's say you have a playlist folder. Inside that folder you have ...

Roadie

Plan Premium Country USA Device Dell XPS desktop Operating System Windows 11   My Question or Issue I've discovered an interesting bug/quirk when dealing with playlists inside playlist...

Vasil

Moderator

404 Views

1 replies

1 likes

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Superuser Contribution Pinned to taskbar issue

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Visitor

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Yordan

Moderator

464 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Why is my app running so slow

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my computer is good and this is the only program that runs ...

Visitor

I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my compu...

1ue999

Casual Listener

1279 Views

3 replies

0 likes

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Superuser Contribution Re: Desktop: Jam now available

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one, but the other person doesn't hear the music... Not...

Newbie

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one,...

Yordan

Moderator

420 Views

1 replies

0 likes

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Settings menu hardly has any options

I have recently discovered that it is no longer showing my friend's activity in the sidebar. When I went to my Settings menu there were only two options (Language and Display) and nothing else. I remember before there were loads of options for all ki...

Regular

I have recently discovered that it is no longer showing my friend's activity in the sidebar. When I went to my Settings menu there were only two options (Language and Display) and nothing else. I rem...

countryboy

Regular

557 Views

1 replies

1 likes

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Superuser Contribution Music doesnt play in my headset

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue My spotify wont play music in my headset.When i press play on spotify it will only play the sound on my tv screen which is not what i want.I have expereminted and ive fou...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue   My spotify wont play music in my headset. When i press play on spotify it will only pl...

MrBlaza

Casual Listener

358 Views

3 replies

0 likes

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Superuser Contribution Song won't play. Always shows "Spotify can't play this song right now"

PlanPremiumCountryPHDeviceHP DesktopOperating SystemWindows 11My Question or IssueI can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft Store, clearing cache, disabling Hardware acceleration, all shows the...

Casual Listener

Plan Premium Country PH Device HP Desktop Operating System Windows 11 My Question or Issue I can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft ...

Eni

Moderator

624 Views

5 replies

0 likes

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Superuser Contribution Some keyboard shortcuts aren't working in the Web Player

Some Keyboard Shortcuts don't work on Spotify Web Player Example: Raise volume (Alt + Up Arrow)Lower volume (Alt + Down Arrow)Seek forward (Shift + Right Arrow)Seek backward (Shift + Lefr Arrow) Please Fix it

Regular

Some Keyboard Shortcuts don't work on Spotify Web Player Example: Raise volume (Alt + Up Arrow) Lower volume (Alt + Down Arrow) Seek forward (Shift + Right Arrow) Seek backward (Shift + Lefr A...

emailtoben

Visitor

2140 Views

10 replies

3 likes

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Superuser Contribution My jam is not working.

PlanPremiumCountryNigeriaDeviceLenovo ThinkpadOperating System Windows 10 My Question or IssueI have been trying to have a jam with my friends, but the problem is that when I invite them, we don't have synced queues, what we're playing is different, ...

Newbie

  Plan Premium Country Nigeria Device Lenovo Thinkpad Operating System  Windows 10   My Question or Issue I have been trying to have a jam with my friends, but the problem i...

Susan_GP

Moderator

433 Views

1 replies

0 likes

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Superuser Contribution Cursor in search field jumps around while typing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

448 Views

4 replies

0 likes

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Superuser Contribution Jam Won't Open To Desktop App

PlanPremium (Solo)CountryUSADeviceDesktop (Ryzen 5 5600G w/ NVIDIA RTX 3060) / Motorola Edge+ (2022)Operating SystemWindows 11 / Android My Question or IssueAs the subject infers, I can't join Jams via desktop. When I click a link to join a jam, it o...

Casual Listener

Plan Premium (Solo) Country USA Device Desktop (Ryzen 5 5600G w/ NVIDIA RTX 3060) / Motorola Edge+ (2022) Operating System Windows 11 / Android   My Question or Issue As the subject in...

Kanishq

Newbie

5370 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes