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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2409 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155070 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148836 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11488 Views

1 replies

6 likes

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Superuser Contribution (Windows 11 Pro) Desktop app issue, see details below.

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...

Casual Listener

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...

MartinT

Spotify Legend

660 Views

3 replies

0 likes

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Superuser Contribution i cannot remove a song from my queue

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Visitor

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Yordan

Moderator

1083 Views

1 replies

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Superuser Contribution No playback after restarting router

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...

Visitor

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...

Ivelina

Moderator

311 Views

1 replies

0 likes

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Superuser Contribution My Spotify is (almost) Completely broken.

PlanPremiumCountryGermanyDeviceSelf made Computer & Samsung Galaxy A51Operating SystemWindows 11 & Android 13 My Issue:I'm just gonna do this timeline wise.So about a week and a half ago i noticed my mobile app and desktop app stopped syncing. comple...

Newbie

Plan Premium Country Germany Device Self made Computer & Samsung Galaxy A51 Operating System Windows 11 & Android 13   My Issue: I'm just gonna do this timeline wise. So a...

Ivelina

Moderator

1302 Views

1 replies

0 likes

Account issue
black screen
connection issue
Grey screen
idk what this is help
  • 1302 Views
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web login stuck

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or Issuejust a few days ago, my dekstop spotify just loged out it self, and when i start the spotify app, it told me to login and in the web, it told me to enter my email and p...

Newbie

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue just a few days ago, my dekstop spotify just loged out it self, and when i start the spotify...

osornios

Spotify Star

1168 Views

1 replies

0 likes

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spotify can't play this right now

Spotify can't play this right now if you have the file on your computer you can import itdon't know how to fix on PC

Visitor

Spotify can't play this right now if you have the file on your computer you can import it don't know how to fix on PC

osornios

Spotify Star

343 Views

1 replies

0 likes

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Superuser Contribution Muted Tabs

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop

Regular

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop 

supertuna

Regular

3183 Views

6 replies

0 likes

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Superuser Contribution Offline Error while Using Spotify Desktop App

PlanPremium BasicCountrySouth KoreaDeviceGalaxy Book 4 15.6"Operating SystemWindows 11 23H2 64x , Driver updates are all up to date My Question or IssueI was going to listen to music on Spotify, but it's offline. Check your Internet connection." When...

Casual Listener

Plan Premium Basic Country South Korea Device Galaxy Book 4 15.6" Operating System Windows 11 23H2 64x , Driver updates are all up to date   My Question or Issue I was going to li...

Joan

Moderator

422 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop app not playing any music

I keep getting the error whenever I open the app on my desktop. I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones that it shows on my computer. I have deleted then reinstalle...

Casual Listener

I keep getting the error whenever I open the app on my desktop.  I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones tha...

tdow520

Casual Listener

1057 Views

4 replies

1 likes

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Superuser Contribution Transferring podcasts to new Spotify account

Hi, I have two established podcasts on here both using old email addresses. I have a new email account and have opened a new Spotify account and a Spotify Podcasters account with this email address. Despite tons of searching I cannot find out how I c...

Casual Listener

Hi, I have two established podcasts on here both using old email addresses.  I have a new email account and have opened a new Spotify account and a Spotify Podcasters account with this email add...

emutui

Visitor

4063 Views

3 replies

0 likes

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Superuser Contribution Desktop issues

PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...

Casual Listener

Plan Premium Country Ireland   Device Pc Operating System Windows   My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...

Lanciano007

Roadie

435 Views

2 replies

1 likes

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Superuser Contribution No warning shown for duplicate songs

PlanFreeCountry DeviceAsus LaptopOperating SystemWindows 10 22H2 / Spotiy version: Windows (64 bit) Spotify1.2.37.701.ge66eb7bc My Question or IssueI reported this error about 2 years ago and the problem still persists. Spotify won't warn you if you ...

Visitor

Plan Free Country   Device Asus Laptop Operating System Windows 10 22H2 / Spotiy version: Windows (64 bit) Spotify 1.2.37.701.ge66eb7bc   My Question or Issue I reported this err...

Vasil

Moderator

488 Views

1 replies

0 likes

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Superuser Contribution [BUG] Tiesto not being showen right

 Plan: PremiumCountry: NetherlandsDevice: Dell XPSOperating System: Windows 11Issue:When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occurs in the 'what is playing now' section.Proof of Concept (PoC):

Casual Listener

  Plan: Premium Country: Netherlands Device: Dell XPS Operating System: Windows 11 Issue: When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occ...

Joan

Moderator

483 Views

4 replies

0 likes

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Solved!! Spotify after purchasing premium not working :D

PlanPremiumCountryIndia DeviceMacBook ProOperating SystemMacOS My Question or IssueWhy Spotify doesn't work when I purchased the premium plan? It was working with free plan. I think that I should be happy with free one

Casual Listener

Plan Premium Country India   Device MacBook Pro Operating System MacOS   My Question or Issue Why Spotify doesn't work when I purchased the premium plan? It was working with free...

26468886

Newbie

995 Views

4 replies

0 likes

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Superuser Contribution Re: [BUG] Spotify Home Page no loading

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advise?

Casual Listener

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advi...

MartinT

Spotify Legend

314 Views

1 replies

0 likes

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Solved!!Superuser Contribution Rare double click bug with playlist folders

PlanPremiumCountryUSADeviceDell XPS desktopOperating SystemWindows 11 My Question or IssueI've discovered an interesting bug/quirk when dealing with playlists inside playlist folders. Let's say you have a playlist folder. Inside that folder you have ...

Roadie

Plan Premium Country USA Device Dell XPS desktop Operating System Windows 11   My Question or Issue I've discovered an interesting bug/quirk when dealing with playlists inside playlist...

Vasil

Moderator

416 Views

1 replies

1 likes

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Superuser Contribution Pinned to taskbar issue

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Visitor

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Yordan

Moderator

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes