Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

zahcor

Casual Listener

8855 Views

93 replies

41 likes

  • 8855 Views
  • 93 replies
  • 41 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

720 Views

12 replies

1 likes

Possible Bug
  • 720 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Visitor

1676 Views

32 replies

2 likes

  • 1676 Views
  • 32 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8206 Views

0 replies

4 likes

  • 8206 Views
  • 0 replies
  • 4 likes

Superuser Contribution Music videos autoplay

PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueEvery time I click on the songs it starts with the video then I have to click "switch to audio" to skip it. The volume in videos is lower. Additionally, there may be diff...

Visitor

Plan Premium Country Türkiye Device PC Operating System Windows 11   My Question or Issue Every time I click on the songs it starts with the video then I have to click "switch to audio...

Vasil

Moderator

1631 Views

1 replies

2 likes

  • 1631 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Attempting to reorder tracks in a playlist, each new track is added instead

Using Premium Spotify, Windows 11. If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on this playlist, are you sure you want to add?). So the only way ...

Regular

Using Premium Spotify, Windows 11.   If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on thi...

Dessi

Moderator

4800 Views

4 replies

0 likes

  • 4800 Views
  • 4 replies
  • 0 likes

Superuser Contribution Authors Direct code won't redeem

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I try to redeem it I get the account verifications screen (is this you? continue...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I tr...

Vasil

Moderator

911 Views

3 replies

1 likes

  • 911 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Not urgent] Discord Local Files

PlanFreeCountryUnited States of America DeviceDesktop Operating SystemWindows 10 Problem/QuestionThis isn't super important (hence the non urgent in the title) but whenever I play local files on Spotify the cover doesn't show up in my Discord status....

Casual Listener

Plan Free Country United States of America   Device Desktop   Operating System Windows 10   Problem/Question This isn't super important (hence the non urgent in the title) ...

forg1269

Visitor

13604 Views

9 replies

1 likes

  • 13604 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why does the online player stop playing after 10 seconds?

I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 seconds.

Visitor

I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 secon...

Bittencourt

Spotify Star

4134 Views

1 replies

0 likes

  • 4134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly have poor audio quality on Spotify Desktop

PlanPremiumCountryNetherlandsDeviceHP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back)Intel(R) Core(TM) **bleep** GHz6.00 GB RAMOperating SystemWindows 10 HomeMy Question or IssueSpotify Desktop has suddenly started working rea...

Music Fan

Plan Premium Country Netherlands Device HP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back) Intel(R) Core(TM) **bleep** GHz 6.00 GB RAM Operating System Windows 1...

jb21inCA

Casual Listener

35365 Views

48 replies

8 likes

  • 35365 Views
  • 48 replies
  • 8 likes

Solved!!Superuser Contribution Spotify web refreshes page as I'm typing in the search bar

Operating SystemWin 11, Chrome My Question or IssueThis seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm done typing. E.g. I tried searching for "DJ Got Me" by Maeta. B...

Casual Listener

Operating System Win 11, Chrome   My Question or Issue This seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm...

OscarDC

Moderator

4347 Views

4 replies

5 likes

  • 4347 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Volume wont adjust on desktop.

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueAs stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer via Windows affects the volume. Universal volume adjustments do work, but tha...

Regular

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue As stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer v...

Asnow10

Visitor

6521 Views

7 replies

0 likes

  • 6521 Views
  • 7 replies
  • 0 likes

Desktop app playing different songs than what's clicked on

PlanPremiumCountryUSADeviceDell laptopOperating SystemWindows 11 My Question or IssueWhen I click on a song in a playlist, a different song on that playlist plays. WHen I click to play a song on an album, a different song by the artist (sometimes not...

Casual Listener

Plan Premium Country USA Device Dell laptop Operating System Windows 11   My Question or Issue When I click on a song in a playlist, a different song on that playlist plays. WHen I cli...

osornios

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not using correct audio output from the start

PlanPremiumCountryPolandDevicePC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection)Operating SystemWindows 11 My Question or IssueI'm having troubles with Spotify app output device after every launch. My default device ...

Casual Listener

Plan Premium Country Poland Device PC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection) Operating System Windows 11   My Question or Issue I'm having tr...

Pavelicii

Newbie

7961 Views

8 replies

0 likes

  • 7961 Views
  • 8 replies
  • 0 likes

Superuser Contribution Album art for local files + remote playback

PlanPremiumCountryAustraliaDeviceDesktop PC, Notebook, Apple iPhone 12Operating SystemWindows 10 Pro & iOS 15 My Question or IssuesI genuinely tried searching as suggested but could not find my exact "issue". MY SCENARIO:I have a desktop PC which I u...

Casual Listener

Plan Premium Country Australia Device Desktop PC, Notebook, Apple iPhone 12 Operating System Windows 10 Pro & iOS 15   My Question or Issues I genuinely tried searching as suggeste...

Yordan

Moderator

2658 Views

7 replies

1 likes

  • 2658 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Skips playlist in reverse and Loops the First Two Seconds of the Song

Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC several times. I'm having no luck on my own, unfortunat...

Newbie

Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC seve...

Maria

Moderator

1218 Views

3 replies

0 likes

  • 1218 Views
  • 3 replies
  • 0 likes

Spotify won't work with USB audio interface (Behringer UMC204HD)

PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 Pr 64bit My Question or IssueI'm running studio monitors connected to this interface. Whenever I select the interface in Windows as output Spotify keeps skipping songs not playing anything. Rein...

Regular

Plan Premium Country Germany Device PC Operating System Win 10 Pr 64bit   My Question or Issue I'm running studio monitors connected to this interface. Whenever I select the interface ...

dapeek

Visitor

6810 Views

8 replies

3 likes

  • 6810 Views
  • 8 replies
  • 3 likes

Does anyone know why I can't hear anything from Spotify through wired and wirless devices?

Does anyone know why I can't hear anything from Spotify through anything? It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. I asked people from Spotify but they had no clue about anythin...

Newbie

Does anyone know why I can't hear anything from Spotify through anything?  It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. ...

Bittencourt

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app not playing through bluetooth headphones

PlanPremiumCountry SwedenDevicePC LaptopOperating SystemWindows 10 My Question or Issue I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I can pair them with my laptop, but I cannot listen to the Spotify desktop app with them....

Regular

Plan Premium Country  Sweden Device PC Laptop Operating System Windows 10   My Question or Issue  I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I c...

Not applicable

38452 Views

13 replies

3 likes

  • 38452 Views
  • 13 replies
  • 3 likes

Superuser Contribution Cross-device play issues

PlanPremiumCountryUSA DeviceMacbook pro, windows pc, iphoneOperating SystemiOS, windows 10 My Question or IssueI have persistent issues when operating Spotify with my current setup.My output device is a windows 10 PC. While working, I control spotify...

Regular

Plan Premium Country USA   Device Macbook pro, windows pc, iphone Operating System iOS, windows 10   My Question or Issue I have persistent issues when operating Spotify with my ...

Yordan

Moderator

3237 Views

15 replies

2 likes

  • 3237 Views
  • 15 replies
  • 2 likes

Superuser Contribution Can't sort songs by "recently added" on PC

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIt's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently added, which is weird because I can easily to that on the android app, would l...

Newbie

Plan Premium   Device PC Operating System Windows 10   My Question or Issue It's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently...

Vasil

Moderator

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issues (stuttering / crackling) on Windows desktop app

Hi, I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again. I read other posts with the same issue where the solution w...

Casual Listener

Hi,   I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again....

LLGremlin

Visitor

23280 Views

18 replies

3 likes

  • 23280 Views
  • 18 replies
  • 3 likes

Superuser Contribution Spotify Desktop (Windows) won't play any songs, but will play videos. Web player works fine.

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 22H2 My Question or IssueSince yesterday my Spotify app will give me the error "Spotify can't play this right now. If you have the file on your computer you can import it." fo...

Casual Listener

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11 22H2   My Question or Issue Since yesterday my Spotify app will give me the error "Spotify can't play ...

Yordan

Moderator

3408 Views

7 replies

0 likes

  • 3408 Views
  • 7 replies
  • 0 likes