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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2357 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154566 Views

83 replies

27 likes

  • 154566 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147282 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution My "premium account" doesn't seem to work properly on windows.

So recently i've bought some premium bundles for my account but it doesn't seem to be working on my windows and i still got ads playing. The mini icon on the bottom says it's "Spotify Premium", and i've checked my subscription plan on my account and ...

Newbie

So recently i've bought some premium bundles for my account but it doesn't seem to be working on my windows and i still got ads playing. The mini icon on the bottom says it's "Spotify Premium", and i...

Joan

Moderator

342 Views

1 replies

0 likes

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Solved!! Lyrics button not at the bottom anymore.

PlanPremiumCountryUnited States Operating SystemWin10 My Question or IssueIs this supposed to be the only way for me to open the lyrics tab?

Casual Listener

Plan Premium Country United States   Operating System Win10   My Question or Issue Is this supposed to be the only way for me to open the lyrics tab?

B3hr

Casual Listener

952 Views

2 replies

0 likes

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Superuser Contribution Smart Shuffle working incorrectly

PlanPremiumCountryGermanyDevice(Acer Aspire)Operating System(Windows 10 Home) My Question or IssueI sometimes like using Smart Shuffle to discover new songs, however recently Smart Shuffle hides all recommendations and shuffles the playlist anew afte...

Newbie

  Plan Premium Country Germany Device (Acer Aspire) Operating System (Windows 10 Home)   My Question or Issue I sometimes like using Smart Shuffle to discover new songs, however ...

AlejaR

Moderator

309 Views

1 replies

0 likes

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Superuser Contribution Is spotify acting heavier than usual for anyone else?

PlanFree DeviceLenovo LegionOperating SystemWindows 11 My Question or IssueI often work or game with spotify in the background, I have it to open at startup so I can press play whenever I feel like. This has never been an issue, until recently where ...

Newbie

Plan Free   Device Lenovo Legion Operating System Windows 11   My Question or Issue I often work or game with spotify in the background, I have it to open at startup so I can press...

Susan_GP

Moderator

590 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify show the remote playing bar on desktop, if the device is the desktop computer

As of the latest update, Spotify on desktop shows the green bar to indicate it is playing music through another device - even if the device is that current computer. This is really annoying and distracting, and honestly unnecessary when my default au...

Regular

As of the latest update, Spotify on desktop shows the green bar to indicate it is playing music through another device - even if the device is that current computer. This is really annoying and distr...

Maria

Moderator

3146 Views

16 replies

5 likes

  • 3146 Views
  • 16 replies
  • 5 likes

Superuser Contribution [Desktop Mini Player] Minor Bug

Plan: Premium Family PlanCountry: CanadaDevice: (Desktop)Operating System: (Windows 10) My Question or Issue:To clarify, this bug is very minor and does not bother me in anyway, just something small I noticed as I was coding and thought it best to re...

Newbie

Plan: Premium Family Plan Country: Canada Device: (Desktop) Operating System: (Windows 10)   My Question or Issue: To clarify, this bug is very minor and does not bot...

Novy

Moderator

367 Views

1 replies

0 likes

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Solved!!Superuser Contribution Queueing songs outside of "queue" list is buggy.

Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place it further down the list, wedged in-between non-queu...

Regular

Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place i...

AlejaR

Moderator

2632 Views

6 replies

0 likes

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Solved!!Superuser Contribution Spotify interface doesn't get updated after switching to another song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10My Question or IssueIt happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). The app does switch to a new song and I can hear it playing, but ...

Casual Listener

Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue It happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). ...

yevander

Casual Listener

616 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes on Windows 11 on "Play next"

Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware axcelleration. The problems im having is that it constantl...

Regular

Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware ax...

Zoodirt

Visitor

6600 Views

15 replies

0 likes

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UI bug. Search button: Input field not displayed on partial click

PlanPremiumCountryKazakhstanDeviceDesktopOperating SystemWindows 11 Pro, version 23H2, build 22631.3593Spotify app versionSpotify for Windows (64 bit)1.2.37.701.ge66eb7bc Issue"Search in playlist" button has an area that, when pressed, does not displ...

Newbie

Plan Premium Country Kazakhstan Device Desktop Operating System Windows 11 Pro, version 23H2, build 22631.3593 Spotify app version Spotify for Windows (64 bit) 1.2.37.701.ge66eb7bc &n...

MateusM

Spotify Star

518 Views

1 replies

0 likes

Desktop
Search
UI
Windows
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Solved!! ui is better on free on desktop than premium

PlanFree/PremiumCountryusDeviceDesktopOperating Systemwindows 11/10 My Question or Issueui is better on free on desktop than premium

Newbie

Plan Free/Premium Country us Device Desktop Operating System windows 11/10   My Question or Issue ui is better on free on desktop than premium  

MateusM

Spotify Star

537 Views

1 replies

0 likes

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How do I block an artist or stop a song from being played?

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don't want to hear at all, but when I turn my back to w...

Newbie

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don...

TanyaS

Spotify Star

1035 Views

3 replies

0 likes

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Superuser Contribution Spotify Desktop App and Web player don't work

Device(Desktop PC)Operating System(Windows 10 Pro) My Question or IssueHey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app start very slowly and after time spotify is started but don't play the songs. Th...

Music Fan

  Device (Desktop PC) Operating System (Windows 10 Pro)   My Question or Issue Hey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app star...

Thomas_of_Mars

Casual Listener

4656 Views

20 replies

1 likes

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Superuser Contribution Problem with sound. Windows desktop app.

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...

Casual Listener

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...

noelle79

Visitor

1714 Views

6 replies

1 likes

App
PC
problem
sound
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Superuser Contribution Is there a way to log in on PC using Samsung account?

PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...

Regular

Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14   My Question or Issue I have attached some screenshots of two accounts; th...

Yordan

Moderator

2345 Views

1 replies

0 likes

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Superuser Contribution Unable to log in via Windows desktop app

PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...

Casual Listener

Plan Premium Country U.S. Device Dell laptop Operating System Win10   My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...

x43on

Casual Listener

1992 Views

6 replies

0 likes

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Superuser Contribution Spotify recommended only shows one song

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.The find more button is also completely useless, it doesn't show anything except a search button.Country: NetherlandsDevi...

Newbie

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. The find more button is also completely useless, it doesn't show...

Yordan

Moderator

425 Views

1 replies

0 likes

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why cant we get lyrics in free

it doesnot shows lyrics and tells to upgrade to premiere

Visitor

it doesnot shows lyrics and tells to upgrade to premiere

osornios

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
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Superuser Contribution (Windows 11 Pro) Desktop app issue, see details below.

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...

Casual Listener

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...

MartinT

Spotify Legend

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes