Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80796 Views

40 replies

68 likes

  • 80796 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773868 Views

503 replies

64 likes

  • 773868 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17427 Views

17 replies

5 likes

  • 17427 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2766 Views

0 replies

4 likes

  • 2766 Views
  • 0 replies
  • 4 likes

Keep getting 'Something went wrong'

PlanFreeCountryBelgiumDeviceComputerOperating SystemWindows 10 My Question or IssueHi, recently i got an error message saying 'Something went wrong', which i was able to fix by resetting my network, a week later i get the same error. Is there any way...

Newbie

Plan Free Country Belgium Device Computer Operating System Windows 10   My Question or Issue Hi, recently i got an error message saying 'Something went wrong', which i was able to fix ...

TanyaS

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played section gone again

Since the last update the "Recently Played" section is missing again. Will it be fixed soon?

Regular

Since the last update the "Recently Played" section is missing again. Will it be fixed soon?

Lazore

Casual Listener

2318 Views

6 replies

0 likes

  • 2318 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unable to open Spotify on FireFox

PlanFreeCountryUSADeviceHP Pavilion LaptopOperating SystemWindows 11, FireFox My Question or IssueI'm trying to open Spotify on FireFox but when I go to the website it just says "Something went wrong. Try reloading the page."Then I reload like 7 time...

Newbie

Plan Free Country USA Device HP Pavilion Laptop Operating System Windows 11, FireFox   My Question or Issue I'm trying to open Spotify on FireFox but when I go to the website it just s...

harverrto

Visitor

1018 Views

2 replies

0 likes

  • 1018 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue with Spotify Installation Hello everyone, I’ve been using the Spoti

Issue with Spotify InstallationHello everyone,I’ve been using the Spotify app for years. Recently, for some unknown reason, I had to reinstall the app. However, after the reinstallation, no shortcut was created on my PC.I had to struggle for a while ...

Visitor

Issue with Spotify Installation Hello everyone, I’ve been using the Spotify app for years. Recently, for some unknown reason, I had to reinstall the app. However, after the reinstallation, no s...

Maria

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline on Windows

PlanPremiumCountryArgentina DeviceLenovoOperating SystemWindows 11 My Question or IssueEver since the past few months, Spotify hasn't been working correctly on my computer. The web player loads correctly, I can look at my playlists and everything but...

Casual Listener

Plan Premium Country Argentina   Device Lenovo Operating System Windows 11   My Question or Issue Ever since the past few months, Spotify hasn't been working correctly on my comp...

se_vo

Visitor

1232 Views

7 replies

0 likes

  • 1232 Views
  • 7 replies
  • 0 likes

Superuser Contribution Cannot browse to spotify on windows

I am attempting to login to the spotify.com website on windows in order to sign up for premium as this cannot be done through the app.Accessing spotify.com forwards me to https://open.spotify.com/ which sits indefinitely before ending at a white scre...

Casual Listener

I am attempting to login to the spotify.com website on windows in order to sign up for premium as this cannot be done through the app. Accessing spotify.com forwards me to https://open.spotify.com...

Crenim

Casual Listener

747 Views

4 replies

0 likes

  • 747 Views
  • 4 replies
  • 0 likes

Why do the lyrics for songs disappear or become inaccessible?

Played songs that had lyrics.While later lyrics don't appear for those songs.example: https://open.spotify.com/track/37F7E7BKEw2E4O2L7u0IEp?si=51dc1262d19c41d9song used to have lyrics but now the song appears to not.

Visitor

Played songs that had lyrics. While later lyrics don't appear for those songs. example: https://open.spotify.com/track/37F7E7BKEw2E4O2L7u0IEp?si=51dc1262d19c41d9 song used to have lyrics but now t...

Not applicable

1908 Views

2 replies

0 likes

  • 1908 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't view profile can't open the lyrics icon

i can't view my profile or open the lyrics icon this only happens on pc im using windows 10 but using phone its not an issue only on pc i can't even view music videos but on phone its not an issue please help me.

Casual Listener

i can't view my profile or open the lyrics icon this only happens on pc im using windows 10 but using phone its not an issue only on pc i can't even view music videos but on phone its not an issue pl...

JackNotMeh

Newbie

922 Views

5 replies

0 likes

  • 922 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Selection Pop-Up Glitch on Windows Desktop App

PlanPremiumCountryUnited KingdomDeviceMEDION Erazer Engineer P10 Gaming PCOperating SystemWindows 11 My Question or IssueIn the Windows desktop app, when trying to add a song from an album page to a playlist, the interface experiences a glitch. The p...

Regular

Plan Premium Country United Kingdom Device MEDION Erazer Engineer P10 Gaming PC Operating System Windows 11   My Question or Issue In the Windows desktop app, when trying to add a song...

Yordan

Moderator

725 Views

3 replies

0 likes

"Windows" "Bug"
Desktop bug
  • 725 Views
  • 3 replies
  • 0 likes

Solved!! (Desktop/Windows) Won't play sound on Airpods

So I recently got a used pair of 1st gen Airpods and they've worked on my phone perfectly (iPhone SE) but when I'm using my Windows laptop (ASUS Zenbook) and connect them to my laptop through Bluetooth, Spotify won't play through the Airpods. The sou...

Casual Listener

So I recently got a used pair of 1st gen Airpods and they've worked on my phone perfectly (iPhone SE) but when I'm using my Windows laptop (ASUS Zenbook) and connect them to my laptop through Bluetoo...

aaaaaaaaaaaaaaaaaaal

Visitor

40668 Views

7 replies

1 likes

  • 40668 Views
  • 7 replies
  • 1 likes

spotify saying unable to play this song right now

whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my playlist, but it doesnt work, and it hasnt for a few...

Visitor

whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my p...

ManosG

Casual Listener

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows 10] Queue erases everytime ads start!

PlanFree/PremiumCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEach time I add songs to the queue after ads start all the music I added to the queue is gone and only shows "Next Up" that is auto generated.

Newbie

Plan Free/Premium Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue Each time I add songs to the queue after ads start all  the music I added ...

Sp0tifyoumaidenless

Casual Listener

1218 Views

11 replies

1 likes

  • 1218 Views
  • 11 replies
  • 1 likes

PC Spotify App Won't Play Certain Podcasts

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply won't play, I'll click on them and it just sits at 0:00. It works on my iPhone and will sometime...

Newbie

  Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  My Spotify app will not play specific podcasts. There are shows that simply wo...

MartinColony

Newbie

2734 Views

3 replies

2 likes

  • 2734 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify Web Player Shows a Blank White Screen on All Browsers

Plan: FreeCountry: US Device: LaptopOperating System: Windows 11 My Question or IssueAny Spotify website I try to go to will not load. It only shows a blank white screen. I can’t even get to the login page. This is the same for Chrome, Firefox, and E...

Newbie

  Plan: Free Country: US   Device: Laptop Operating System: Windows 11   My Question or Issue Any Spotify website I try to go to will not load. It only shows a blank ...

Joan

Moderator

1884 Views

1 replies

0 likes

  • 1884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Page Not Loading in Web Player/Desktop App Ongoing Issue

PlanFreeCountryCanadaDeviceAcer Spin 5Operating SystemWindows 10 My Question or IssueEvery time I try to log in or load Spotify web player or the desktop app, the icons for songs and everything pulses white, then a message that says "This page is hav...

Casual Listener

Plan Free Country Canada Device Acer Spin 5 Operating System Windows 10   My Question or Issue Every time I try to log in or load Spotify web player or the desktop app, the icons for s...

jw701

Casual Listener

806 Views

4 replies

0 likes

  • 806 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists keep going missing Windows 11

PlanPremium Operating SystemWindows 11 My Question or Issue I installed Spotify on a new Windows 11 PC. I added a local folder. My playlists keep vanishing from the Windows app, with the sidebar library showing only local files. If I disable show loc...

Casual Listener

Plan Premium   Operating System Windows 11   My Question or Issue   I installed Spotify on a new Windows 11 PC. I added a local folder. My playlists keep vanishing from the Win...

AlejaR

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound artifacts

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...

Composer

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym...

miles_153

Composer

1187 Views

6 replies

1 likes

issue
  • 1187 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Something went wrong" error message when trying to launch app on laptop.

I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message above. I have seen that there is a recent issue with ...

Visitor

I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message ab...

OscarDC

Moderator

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Don't play this artist" not working

Plan Free Country México Device PC Operating System Windows 10 My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutando la característica "don't play this artist" en la aplicación de escritorio, est...

Music Fan

Plan Free Country México Device PC Operating System Windows 10   My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutand...

Bellinger9

Music Fan

2765 Views

10 replies

1 likes

  • 2765 Views
  • 10 replies
  • 1 likes