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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2028 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150160 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137944 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11268 Views

1 replies

6 likes

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Solved!!Superuser Contribution Spotify interface doesn't get updated after switching to another song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10My Question or IssueIt happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). The app does switch to a new song and I can hear it playing, but ...

Casual Listener

Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue It happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). ...

yevander

Casual Listener

590 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes on Windows 11 on "Play next"

Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware axcelleration. The problems im having is that it constantl...

Regular

Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware ax...

Zoodirt

Visitor

4427 Views

15 replies

0 likes

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UI bug. Search button: Input field not displayed on partial click

PlanPremiumCountryKazakhstanDeviceDesktopOperating SystemWindows 11 Pro, version 23H2, build 22631.3593Spotify app versionSpotify for Windows (64 bit)1.2.37.701.ge66eb7bc Issue"Search in playlist" button has an area that, when pressed, does not displ...

Newbie

Plan Premium Country Kazakhstan Device Desktop Operating System Windows 11 Pro, version 23H2, build 22631.3593 Spotify app version Spotify for Windows (64 bit) 1.2.37.701.ge66eb7bc &n...

MateusM

Spotify Star

502 Views

1 replies

0 likes

Desktop
Search
UI
Windows
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Solved!! ui is better on free on desktop than premium

PlanFree/PremiumCountryusDeviceDesktopOperating Systemwindows 11/10 My Question or Issueui is better on free on desktop than premium

Newbie

Plan Free/Premium Country us Device Desktop Operating System windows 11/10   My Question or Issue ui is better on free on desktop than premium  

MateusM

Spotify Star

515 Views

1 replies

0 likes

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How do I block an artist or stop a song from being played?

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don't want to hear at all, but when I turn my back to w...

Newbie

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don...

TanyaS

Spotify Star

977 Views

3 replies

0 likes

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Superuser Contribution Spotify Desktop App and Web player don't work

Device(Desktop PC)Operating System(Windows 10 Pro) My Question or IssueHey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app start very slowly and after time spotify is started but don't play the songs. Th...

Music Fan

  Device (Desktop PC) Operating System (Windows 10 Pro)   My Question or Issue Hey, my problem with Spotify is that the desktop app and the webplayer don't work. The desktop app star...

Thomas_of_Mars

Casual Listener

4498 Views

20 replies

1 likes

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Superuser Contribution Problem with sound. Windows desktop app.

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...

Casual Listener

Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...

noelle79

Visitor

1578 Views

6 replies

1 likes

App
PC
problem
sound
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Superuser Contribution Is there a way to log in on PC using Samsung account?

PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...

Regular

Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14   My Question or Issue I have attached some screenshots of two accounts; th...

Yordan

Moderator

2254 Views

1 replies

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Superuser Contribution Unable to log in via Windows desktop app

PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...

Casual Listener

Plan Premium Country U.S. Device Dell laptop Operating System Win10   My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...

x43on

Casual Listener

1853 Views

6 replies

0 likes

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Superuser Contribution Spotify recommended only shows one song

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.The find more button is also completely useless, it doesn't show anything except a search button.Country: NetherlandsDevi...

Newbie

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. The find more button is also completely useless, it doesn't show...

Yordan

Moderator

413 Views

1 replies

0 likes

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why cant we get lyrics in free

it doesnot shows lyrics and tells to upgrade to premiere

Visitor

it doesnot shows lyrics and tells to upgrade to premiere

osornios

Spotify Star

290 Views

1 replies

0 likes

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Superuser Contribution (Windows 11 Pro) Desktop app issue, see details below.

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...

Casual Listener

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...

MartinT

Spotify Legend

638 Views

3 replies

0 likes

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Superuser Contribution i cannot remove a song from my queue

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Visitor

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Yordan

Moderator

1055 Views

1 replies

0 likes

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Superuser Contribution No playback after restarting router

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...

Visitor

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...

Ivelina

Moderator

305 Views

1 replies

0 likes

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Superuser Contribution My Spotify is (almost) Completely broken.

PlanPremiumCountryGermanyDeviceSelf made Computer & Samsung Galaxy A51Operating SystemWindows 11 & Android 13 My Issue:I'm just gonna do this timeline wise.So about a week and a half ago i noticed my mobile app and desktop app stopped syncing. comple...

Newbie

Plan Premium Country Germany Device Self made Computer & Samsung Galaxy A51 Operating System Windows 11 & Android 13   My Issue: I'm just gonna do this timeline wise. So a...

Ivelina

Moderator

1267 Views

1 replies

0 likes

Account issue
black screen
connection issue
Grey screen
idk what this is help
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web login stuck

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or Issuejust a few days ago, my dekstop spotify just loged out it self, and when i start the spotify app, it told me to login and in the web, it told me to enter my email and p...

Newbie

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue just a few days ago, my dekstop spotify just loged out it self, and when i start the spotify...

osornios

Spotify Star

1135 Views

1 replies

0 likes

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spotify can't play this right now

Spotify can't play this right now if you have the file on your computer you can import itdon't know how to fix on PC

Visitor

Spotify can't play this right now if you have the file on your computer you can import it don't know how to fix on PC

osornios

Spotify Star

332 Views

1 replies

0 likes

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Superuser Contribution Muted Tabs

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop

Regular

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop 

supertuna

Regular

3030 Views

6 replies

0 likes

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