Announcements

Help Wizard

Step 1

NEXT STEP

The authorize page after clicking log in doesn't load

The authorize page after clicking log in doesn't load

Trying to log on the windows app. When I click the log in button it takes me to "https://accounts.spotify.com/authorize..." but the page never loads. I can't get the web player to load either. I've disabled all ad blockers and reinstalled spotify.
Reply
2 Replies

Hey there!

 

Thanks for reaching out to us and welcome to the Community! 

 

We'd recommend starting off by trying to log in on the web player in an incognito window or using a different browser. Hopefully this will cause a sync and let you log in the desktop app.

 

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

  

We'll be on the lookout for your update. 

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

when it says authorize it does nothing

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random