Spotify after purchasing premium not working :D

[sushantvt]

Plan

Premium

Country

India

Device

MacBook Pro

Operating System

MacOS

My Question or Issue

Why Spotify doesn't work when I purchased the premium plan? It was working with free plan. I think that I should be happy with free one 🙂

[Bittencourt · Accepted solution]

Hi @sushantvt, thanks for reaching out about this!

My first suggestion that you check if the payment for the Premium subscription has gone through successfully by heading over to your Account page. Also, you can check your email for a confirmation from Spotify, which should be automatically sent when subscribing for Spotify Premium.

If you can see your payment there, I suggest that you try logging out and then logging back in. 

Let me know if it works 😊

[sushantvt]

Thank you, Spotify. Aftering logging out and logging in, the issue is fixed.

Thank you for the amazing premium experience.

[Bittencourt]

Hey @sushantvt, I'm glad I could help.

Enjoy, and let me know if you have any other questions!