Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1002 Views

0 replies

2 likes

  • 1002 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143217 Views

83 replies

27 likes

  • 143217 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127600 Views

294 replies

22 likes

  • 127600 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10765 Views

1 replies

6 likes

  • 10765 Views
  • 1 replies
  • 6 likes

Superuser Contribution So there's no Smart Shuffle option for My Liked Songs in pc, right?

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created except My Liked Songs. So it's still not worked on th...

Newbie

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created ex...

Ivelina

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see related videos on the main page

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premium account

Newbie

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premiu...

Yordan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

Casual Listener

  Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...

NOL1MITS

Visitor

4858 Views

8 replies

1 likes

  • 4858 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Embeds stoped dissplaying themself

They link looks like this now: https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4 Before this, the link for a song was without the part that says "intel-de" and since the "intel-de" part is in the copied links I can't s...

Roadie

They link looks like this now:   https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4   Before this, the link for a song was without the part that says "int...

Enzo16

Visitor

11401 Views

26 replies

1 likes

  • 11401 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify app on windows (10) malfnctions

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it.Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, sometimes written that "no results were found", also unable...

Casual Listener

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it. Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, someti...

OscarDC

Moderator

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Search does not work on my desktop app

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up.Problems:1) Search- sidebars appear and work fine, but wher...

Casual Listener

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up. Proble...

ztelesnenyvanoce

Casual Listener

551 Views

4 replies

0 likes

  • 551 Views
  • 4 replies
  • 0 likes

Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

Visitor

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...

Ivelina

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

Visitor

There is a black line between the header and contest in the Artist profile/page

Ivelina

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

Visitor

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...

Joan

Moderator

1560 Views

1 replies

0 likes

  • 1560 Views
  • 1 replies
  • 0 likes

Superuser Contribution no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

Casual Listener

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adi...

Ivelina

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist page goes black

PlanPremiumCountryEl SalvadorDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I access an Artist page it goes black after a few seconds.

Regular

Plan Premium Country El Salvador Device Desktop Operating System Windows 10   My Question or Issue Whenever I access an Artist page it goes black after a few seconds.  

AlejaR

Moderator

695 Views

6 replies

0 likes

  • 695 Views
  • 6 replies
  • 0 likes

Superuser Contribution Major Spotify defect/bug in new Windows version - playlists can be permanently broken, UNUSABLE

In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, it doesn't actually re-order those files and then p...

Roadie

In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, ...

rockdad1

Newbie

2712 Views

3 replies

10 likes

  • 2712 Views
  • 3 replies
  • 10 likes

Superuser Contribution spotify web working but desktop app not working

PlanFreeCountryitalyDeviceiPhone 8Operating System(Windows 10) My Question or Issueso im always using spotify desktop app because i find it more comfortable, but since yesterday it started to not work at all. the sound doesn't exist anymore even thou...

Newbie

Plan Free Country italy Device iPhone 8 Operating System (Windows 10)   My Question or Issue so im always using spotify desktop app because i find it more comfortable, but since yester...

Yordan

Moderator

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

Regular

Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...

Yordan

Moderator

1137 Views

6 replies

0 likes

playlist radio
  • 1137 Views
  • 6 replies
  • 0 likes

Spotify wont go online when resuming from sleep with protonvpn

PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...

Visitor

Plan Premium Country Denmark   Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10   My Question or Issue I use protonvpn which when waken from sleep will...

appistrash

Newbie

704 Views

1 replies

3 likes

  • 704 Views
  • 1 replies
  • 3 likes

Desktop app on windows 11 and "most current version" window sizing issues

My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific issue i have seen posts dating back to 2018 compla...

Visitor

My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific...

alinnoprea

Newbie

1032 Views

2 replies

0 likes

  • 1032 Views
  • 2 replies
  • 0 likes

Solved!! Why is Spotify scanning my media library

Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that?2) How and where is the application using/sending this data?

Newbie

Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents.    1) Why is the application doing that? 2) How and where is the appli...

djahren

Newbie

4165 Views

5 replies

0 likes

Windows
  • 4165 Views
  • 5 replies
  • 0 likes

Superuser Contribution Adding links to playlist description

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssuePlease, how to add links to another Spot...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Not applicable

9967 Views

12 replies

2 likes

  • 9967 Views
  • 12 replies
  • 2 likes

Superuser Contribution I can´t play songs outside my playlists on Spotify V1.229.605.0 for Windows 11.

Plan: PremiumCountry: Canada / MéxicoDevice: Laptop Dell Inspiron 15 3525Operating System: Windows 11My Question or Issue: I can´t play any song outside my playlists on Spotify V1.229.605.0 for Windows 11. I just clic "play button" and nothing happen...

Casual Listener

Plan: Premium Country: Canada / México Device: Laptop Dell Inspiron 15 3525 Operating System: Windows 11 My Question or Issue: I can´t play any song outside my playlists on Sp...

Joan

Moderator

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes