Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No songs in any playlists (including public playlists)

Solved!

No songs in any playlists (including public playlists)

Plan

premium

Country

 UK

Device

Windows PC

Operating System

Windows 7

 

My Question or Issue

 I am unable to play any songs in any playlist as they are simply not there. I've reinstalled, logged in and out countless times. I cannot play any songs in public playlists and all my songs in my private playlists are gone (the only thing that shows up in my playlists are local files ) please help i cannot listen to anything.

Screenshot_2.png
Reply

Accepted Solutions
Marked as solution

@JoeJabra

You are welcome friend 🙂 You can mark the post as solution so it will be useful for other users as well. Have a nice day!

View solution in original post

4 Replies

Hey @JoeJabra

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day 🙂

Thank you so much , this worked 🙂 Really appreciate it 

Marked as solution

@JoeJabra

You are welcome friend 🙂 You can mark the post as solution so it will be useful for other users as well. Have a nice day!

I solved it in another way. I was abroad and I Just had to change the country in my profilo settings. It worked, i got alla my songs back. 

Suggested posts