No songs in any playlists (including public playlists)

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No songs in any playlists (including public playlists)

JoeJabra
Casual Listener

Plan

premium

Country

 UK

Device

Windows PC

Operating System

Windows 7

 

My Question or Issue

 I am unable to play any songs in any playlist as they are simply not there. I've reinstalled, logged in and out countless times. I cannot play any songs in public playlists and all my songs in my private playlists are gone (the only thing that shows up in my playlists are local files ) please help i cannot listen to anything.

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Re: No songs in any playlists (including public playlists)

Mantisentil
Community Legend
@JoeJabra

You are welcome friend 🙂 You can mark the post as solution so it will be useful for other users as well. Have a nice day!

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3 Replies
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Re: No songs in any playlists (including public playlists)

Mantisentil
Community Legend

Hey @JoeJabra

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day 🙂

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Re: No songs in any playlists (including public playlists)

JoeJabra
Casual Listener

Thank you so much , this worked 🙂 Really appreciate it 

Highlighted
Solution!

Re: No songs in any playlists (including public playlists)

Mantisentil
Community Legend
@JoeJabra

You are welcome friend 🙂 You can mark the post as solution so it will be useful for other users as well. Have a nice day!

View solution in original post

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