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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136976 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136976 Views
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  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53214 Views
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  • 33 likes
  • Windows
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Superuser Contribution Show desktop overlay when using media keys is broken for podcasts

PlanPremiumCountryCzechiaDevicePCOperating SystemWindows 10 My Question or IssueThe "Show desktop overlay when using media keys" preferences toggle works correctly only for music, where it correctly removes the annoying media overlay on Windows, but ...

  • Music Fan
  • Plan Premium Country Czechia Device PC Operating System Windows 10   My Question or Issue The "Show desktop overlay when using media keys" preferences toggle works correctly only for m...
  • Ver
  • Spotify Legend
  • 711 Views
  • 6 replies
  • 0 likes
  • 711 Views
  • 6 replies
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Superuser Contribution Cannot use Google account with the Spotify Windows app

Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account on my PC I can only logon with my normal Spotify account, but...

  • Casual Listener
  • Hi,   I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account o...
  • PadrePedro
  • Casual Listener
  • 338 Views
  • 4 replies
  • 0 likes
  • 338 Views
  • 4 replies
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Please Fix Crossfade

Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!

  • Newbie
  • Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
  • darkcompanion
  • Casual Listener
  • 206 Views
  • 2 replies
  • 2 likes
  • 206 Views
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  • 2 likes

Superuser Contribution [Desktop][Connect] Add Refresh Option for Desktop Version

When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.

  • Visitor
  • When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.
  • Eni
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • Connect
    Desktop
  • 131 Views
  • 1 replies
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Superuser Contribution [Bug Report] Spotify pauses music when JBL turns off

Spotify is open on both the desktop and my iPhone 11, while my phone has a Bluetooth connection to the JBL Flip 4. Then either on my desktop or phone, I will switch the music over to play on my desktop. I will dance around for a second before turning...

  • Newbie
  • Spotify is open on both the desktop and my iPhone 11, while my phone has a Bluetooth connection to the JBL Flip 4. Then either on my desktop or phone, I will switch the music over to play on my deskt...
  • Alex
  • Moderator
  • 698 Views
  • 1 replies
  • 0 likes
  • bug
    Feature
  • 698 Views
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Superuser Contribution Friend activity section pointless when not connected to Facebook

The following is a screenshot of the "Friend Activity" section in Spotify https://www.dropbox.com/s/2qfs7l196v8ksjl/Capture.PNG?dl=0 As you can see it's telling me to enable "Share my listening activity on Spotify" which I have, yet it still shows it...

  • Visitor
  • The following is a screenshot of the "Friend Activity" section in Spotify   https://www.dropbox.com/s/2qfs7l196v8ksjl/Capture.PNG?dl=0   As you can see it's telling me to enable "Share ...
  • Eni
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
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Superuser Contribution Stop autoplay on changing default sound device

PlanPremiumCountryScotland Devicelaptop Operating SystemWindows 10 My Question or IssueWhenever I change my default sound device in Windows settings, spotify automatically plays. Is there a setting to stop this?

  • Casual Listener
  • Plan Premium Country Scotland   Device laptop   Operating System Windows 10   My Question or Issue Whenever I change my default sound device in Windows settings, spotify au...
  • 6_36ywlnb-42m
  • Newbie
  • 552 Views
  • 4 replies
  • 0 likes
  • 552 Views
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Solved!!Superuser Contribution Full screen mode operation with display-off schedule in Win10

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10Spotify app1.1.79.763.gc2965cdf My Question or IssueHello everybody!So, here's the thing. On my PC I've got display-off schedule (not a sleep mode) engaged which is set to 15 minutes, and when...

  • Casual Listener
  • Plan Premium Country Russia Device PC Operating System Windows 10 Spotify app 1.1.79.763.gc2965cdf   My Question or Issue Hello everybody! So, here's the thing. On my PC I've got di...
  • GTR_RiFF
  • Casual Listener
  • 548 Views
  • 4 replies
  • 0 likes
  • 548 Views
  • 4 replies
  • 0 likes

Can't play Spotify on my laptop using headphones; speakers work (as does a usb headset).

PlanPaidCountryUS DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify gives me this error message in the subject line *only when I plug in headphones*: "Spotify can't play this right now. If you have the file on your computer you can i...

  • Regular
  • Plan Paid Country US   Device Laptop Operating System Windows 10   My Question or Issue Spotify gives me this error message in the subject line *only when I plug in headphones*: ...
  • LawrenceMorrow
  • Newbie
  • 1349 Views
  • 2 replies
  • 0 likes
  • 1349 Views
  • 2 replies
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Superuser Contribution Make playlist private/public option disappeared

PlanPremiumCountryUSADeviceAlienware LaptopOperating SystemWindows 10 My Question or IssueWhen I updated my Spotify, the option to make playlists public or private completely disappeared from the options menu. I've tried reinstalling Spotify 3 times ...

  • Music Fan
  • Plan Premium Country USA Device Alienware Laptop Operating System Windows 10   My Question or Issue When I updated my Spotify, the option to make playlists public or private completely...
  • Edwin71
  • Regular
  • 7757 Views
  • 21 replies
  • 8 likes
  • 7757 Views
  • 21 replies
  • 8 likes

Re: The New Desktop App

Heya!I understand this is the desktop section, but I'm having issues syncing played musices/playlists between instances (so kinda involving desktop issues as well).I mean, if I start playing a playlist on the phone app, when I get to my desktop it si...

  • Newbie
  • Heya! I understand this is the desktop section, but I'm having issues syncing played musices/playlists between instances (so kinda involving desktop issues as well). I mean, if I start playing a pl...
  • 88 Views
  • 0 replies
  • 1 likes
  • 88 Views
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  • 1 likes

Superuser Contribution Can't connect to desktop version

PlanPremiumCountryTurkeyDeviceLenovo Ideapad 510Operating SystemWindows 10 My Question or IssueWhen I open the application from the phone, I cannot connect to my desktop version, but there is no problem in the browser version. I uninstalled and reins...

  • Casual Listener
  • Plan Premium Country Turkey Device Lenovo Ideapad 510 Operating System Windows 10   My Question or Issue When I open the application from the phone, I cannot connect to my desktop vers...
  • OscarDC
  • Moderator
  • 333 Views
  • 5 replies
  • 0 likes
  • 333 Views
  • 5 replies
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Solved!!Superuser Contribution Songs are not being added to playlists

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThis is a new issue for me this past week.When I select songs in one of my playlists, and right click and add them to another of my playlists, a pop up appears at the bottom sa...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 7   My Question or Issue This is a new issue for me this past week. When I select songs in one of my playlists, and right ...
  • Ver
  • Spotify Legend
  • 857 Views
  • 13 replies
  • 0 likes
  • 857 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify skips to different songs and plays ads after literally every song

PlanFreeCountryUnited States of AmericaDeviceMSI LaptopOperating SystemWindows 10My Question or IssueIn the last few days, my Spotify has been doing something weird. It keeps skipping to different tracks after the one I play. Recently, I opened it up...

  • Newbie
  • Plan Free Country United States of America Device MSI Laptop Operating System Windows 10 My Question or Issue In the last few days, my Spotify has been doing something weird. It keeps skippi...
  • Ver
  • Spotify Legend
  • 314 Views
  • 2 replies
  • 3 likes
  • 314 Views
  • 2 replies
  • 3 likes

Superuser Contribution [Desktop] [Podcast] Queue Always in Alphabetical Order Despite Being Sorted in Other Orders

PlanPremiumCountryCanadaDeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI've been listening to podcasts and recently the Queue has always been sorted alphabetically despite my usual sort/filter for Oldest to Newest (so I can liste...

  • Visitor
  • Plan Premium Country Canada Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue I've been listening to podcasts and recently the Queue has always been sorted alph...
  • yachnasaxena24
  • Casual Listener
  • 599 Views
  • 4 replies
  • 0 likes
  • Podcast Error
    Windows 10 Application
  • 599 Views
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Superuser Contribution What is the proper/expected way to play podcasts so that they are played oldest to newest order?

DeviceLaptopOperating SystemWindows 10 My Question or IssueWhen listening to a podcast with many episodes, the Windows Spotify app plays them in the order of top to bottom, not oldest to newest. So the only way to listen to a podcast is to sort the e...

  • Regular
  • Device Laptop Operating System Windows 10   My Question or Issue When listening to a podcast with many episodes, the Windows Spotify app plays them in the order of top to bottom, not old...
  • MafeG
  • Spotify Legend
  • 1345 Views
  • 6 replies
  • 2 likes
  • 1345 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spontaneous change in playback speed

Spotify suddenly slows down the playback speed of the next song in queue. I can revert the playback speed by clicking on the next/previous button then switching back to the slowed down song. Current Spotify version is 1.1.43.700.g20acee0f. PlanPremiu...

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  • Visitor
  • Spotify suddenly slows down the playback speed of the next song in queue. I can revert the playback speed by clicking on the next/previous button then switching back to the slowed down song. Current ...
  • MafeG
  • Spotify Legend
  • 1864 Views
  • 5 replies
  • 0 likes
  • 1864 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problem with revinding in My epysodes

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have a following issue. Revindin...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Noguri
  • Roadie
  • 257 Views
  • 4 replies
  • 0 likes
  • 257 Views
  • 4 replies
  • 0 likes

Superuser Contribution [PC-App] Musik hängt, kein Ton

PlanPremiumCountryGermany DevicePC AppOperating SystemWindows 10 My Question or IssueMoin.Wenn ich in der Desktop-App Musik an mache dann habe ich nicht selten das Problem, dass er zwar die Sekunden des Liedes runterzählt, ich aber nichts höre. Irgen...

  • Newbie
  • Plan Premium Country Germany   Device PC App Operating System Windows 10   My Question or Issue Moin. Wenn ich in der Desktop-App Musik an mache dann habe ich nicht selten das P...
  • Kiril
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Drag multiple Songs to Queue

Operating SystemWindows 10 / Windows 11 My IssueIt's not possible to select and drag multiple songs to the Queue, only the first item of the selection will be added. I have attached a screen-recording of the issue.

  • Casual Listener
  •   Operating System Windows 10 / Windows 11   My Issue It's not possible to select and drag multiple songs to the Queue, only the first item of the selection will be added.   I h...
  • Ver
  • Spotify Legend
  • 622 Views
  • 5 replies
  • 0 likes
  • 622 Views
  • 5 replies
  • 0 likes