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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84063 Views

40 replies

68 likes

  • 84063 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797304 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24326 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3088 Views

0 replies

4 likes

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Superuser Contribution Discord staus shows only when i listen on web player but not in Spotify app

PlanFree/Premium DevicePCOperating SystemWin10 My Question or IssueOk so i connected discord to my spotify account and when i listen to music on spotify app , discord doesnt show my status , but when i open spotify web player it works and discord sho...

Newbie

Plan Free/Premium   Device PC Operating System Win10   My Question or Issue Ok so i connected discord to my spotify account and when i listen to music on spotify app , discord does...

robotdrew

Newbie

2361 Views

4 replies

13 likes

Discord
Spotify
Status
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Superuser Contribution How to reach support when community can't help (app bug) and you don't have a social media account?

Dear Spotify.I am a paid subscriber and encounter what looks like a bug with the window application, where I can't play anything (the play button on search results, library, or suggestions is inactive). Only the web browser works. I rebooted many tim...

Newbie

Dear Spotify. I am a paid subscriber and encounter what looks like a bug with the window application, where I can't play anything (the play button on search results, library, or suggestions is inact...

Not applicable

505 Views

2 replies

0 likes

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Superuser Contribution It won't stop playing ads.

PlanFreeCountryFrom America but set location to Japan DeviceSurface laptop proOperating SystemWindows My Question or IssueOk so when I click a song it says "Spotify can't play this right now. If you have the file on your computer you can import it" t...

Visitor

Plan Free Country From America but set location to Japan   Device Surface laptop pro Operating System Windows   My Question or Issue Ok so when I click a song it says "Spotify ca...

Yordan

Moderator

349 Views

1 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution Daily mix playlists in wrong language + Some playlits have no cover picture

PlanPremium Device(PC)Operating System(Windows 10) My Question or IssueAfter the last update, some of the daily mix playlists made by Spotify, are showing in the wrong language. It is supposed to be in english, but it is showing in russian or somethi...

Gig Goer

  Plan Premium   Device (PC) Operating System (Windows 10)   My Question or Issue After the last update, some of the daily mix playlists made by Spotify, are showing in the w...

OscarDC

Moderator

792 Views

3 replies

0 likes

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Solved!!Superuser Contribution On exit, Spotify starts 3 processes.

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine. In trying to restart Spotify, a new process appears in the Task Manager, but it never completes. It stalls. Windows comes back with an erro...

Gig Goer

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine.   In trying to restart Spotify, a new process appears in the Task Manager, but it...

TedLyngmo

Casual Listener

6534 Views

13 replies

1 likes

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  • 13 replies
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Solved!!Superuser Contribution Local files not playing the first time I play them

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest of the time. This happens when I boot up Spotify fo...

Newbie

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest ...

Susan_GP

Moderator

1662 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is spotify kids available on PC or kindle?

PlanPremium FamilyCountryU.S.A.DevicePCOperating SystemWindows 10/Kindle My Question or IssueI am trying to log my daughter into her spotify kids account on her PC and her kindle but i keep getting redirected to the regular spotify app. Is there not ...

Newbie

Plan Premium Family Country U.S.A. Device PC Operating System Windows 10/Kindle   My Question or Issue I am trying to log my daughter into her spotify kids account on her PC and her ki...

jtapps-1

Newbie

11141 Views

2 replies

7 likes

kids
Premium family not working
spotify kids
  • 11141 Views
  • 2 replies
  • 7 likes

how do I buy more pins?

PlanPremiumDenmarkDesktop appHow do I buy more pins? When I try to reorganize my pay list I get the error You're out of pinsYou have 4 items pinned. So how do I buy more pins?

Music Fan

Plan Premium Denmark Desktop app How do I buy more pins? When I try to reorganize my pay list I get the error   You're out of pins You have 4 items pinned.   So how do I buy m...

Bittencourt

Spotify Star

752 Views

1 replies

0 likes

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Superuser Contribution Stop adding "Demo" to my playlists!

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" songs added when my playlist is completed, but still ...

Visitor

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" ...

Maria

Moderator

393 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Random songs playing all of a sudden, no idea what's causing this

My Question or Issue I am a Premium member, running Spotify on Windows 11. Up until now it has worked fine, I can select the first track on an album and it will play the album right through. Now, suddenly, Spotify is playing random songs, jumping fro...

Casual Listener

  My Question or Issue         I am a Premium member, running Spotify on Windows 11. Up until now it has worked fine, I can select the first track on an album an...

DragonslayerEv16

Visitor

913 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Song auf Handy zulassen?

Ich wollte einen Song abspielen und dann kam folgende Meldung:"Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt."Ich benutze Spotify auf dem PC, hatte es aber eine Weile auch auf dem Handy mit dem ...

Visitor

Ich wollte einen Song abspielen und dann kam folgende Meldung: "Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt." Ich benutze Spotify auf dem P...

Not applicable

4750 Views

2 replies

2 likes

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  • 2 likes

Solved!!Superuser Contribution Local files folder not appearing

I have enabled Local files in the settings and i have several mp3 files in the selected folder. I also tried resetting the Spotify app ,wonder if it needs spotify premium to access this function.

Casual Listener

I have enabled Local files in the settings and i have several mp3 files in the selected folder. I also tried resetting the Spotify app ,wonder if it needs spotify premium to access this function.

Mogilev

Newbie

5277 Views

8 replies

0 likes

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Superuser Contribution Adding and mooving playlists to folder

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanfreeeCountry DeviceOperating SystemWindows 11My Question or IssueHello, I detected the problem with adding/moving playlist to a ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan freee Country   Device Operating System Windows 11 My Question...

Eni

Moderator

773 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution spotify desktop app very slow and freezes

So every time I open the spotify desktop app it works for 5 minutes then when I try clicking to another song it doesn't work at all and will skip the song after like 30 seconds but when I exit spotify completely the music continues to play and when I...

Casual Listener

So every time I open the spotify desktop app it works for 5 minutes then when I try clicking to another song it doesn't work at all and will skip the song after like 30 seconds but when I exit spotif...

AlexHusseini

Casual Listener

2195 Views

2 replies

1 likes

  • 2195 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can connect to Wifi device with phone but not with Notebook

PlanPremiumCountryGermany DevicePixel 4aLenovo IdeaPad 5Operating SystemAndroid 13Windows 10 My Question or IssueHey, everything worked fine for years, but since i couple month I cant finde my wifi device with my Notebook App anymore. On my phone it ...

Visitor

Plan Premium Country Germany   Device Pixel 4a Lenovo IdeaPad 5 Operating System Android 13 Windows 10   My Question or Issue Hey, everything worked fine for years, but since i...

Susan_GP

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Add option to remove songs from Discover Weekly (etc) playlists

I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/release radar/daily mix playlists

Casual Listener

I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/relea...

v2496s

Casual Listener

967 Views

4 replies

3 likes

Playlists
Web Player
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  • 4 replies
  • 3 likes

Superuser Contribution Spotify Windows App lagging

PlanPremium DeviceWindows 10Operating SystemWindows 10 My Question or IssueMy spotify still lags on the windows app when viewing a podcast video. Yes I have tried the following:1. Closing my internet browser and reopen spotify app still keeping brows...

Casual Listener

  Plan Premium     Device Windows 10 Operating System Windows 10   My Question or Issue My spotify still lags on the windows app when viewing a podcast video.  Ye...

OscarDC

Moderator

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

Solved!! Clear Liked songs

How can I easily clear all my Liked Songs, with a mouse click or two? I have almost 1,500 and want to start over again. Thanks.PlanPremiumCountryUSADeviceWindowsOperating SystemWindows 10,My Question or IssueHow can I easily clear all my Liked Songs,...

Casual Listener

How can I easily clear all my Liked Songs, with a mouse click or two?  I have almost 1,500 and want to start over again.  Thanks. Plan Premium Country USA Device Windows Operating Sy...

GENERALBEAR

Newbie

13458 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Trouble shooting

PlanpremiumCountryGreeceDeviceLaptop PC Operating SystemWindows 11 My Question or IsI log in properly and the app is showing me as offline while I am not therefore I can't play music. I have already unistall and reinstall many times without any chang...

Regular

Plan premium Country Greece Device Laptop PC  Operating System Windows 11   My Question or Is I log in properly and the app is showing me as offline while I am not therefore I can...

OscarDC

Moderator

809 Views

8 replies

0 likes

  • 809 Views
  • 8 replies
  • 0 likes