Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
8821 Views
92 replies
41 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
712 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
1659 Views
32 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryLithuaniaDeviceDellOperating SystemWindows 10 My Question or Issuehttps://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-computer-when-using/m-p/4535280#M533820https://community.spotify.com/t5/Desktop-Win...
Plan Premium Country Lithuania Device Dell Operating System Windows 10 My Question or Issue https://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-compute...
Casual Listener
1089 Views
2 replies
0 likes
Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...
Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...
Music Fan
4918 Views
16 replies
3 likes
PlanPremiumCountrySingapore DevicePCOperating SystemWindows 10 My Question or IssueWhen playing or pausing a song, it usually takes 10 seconds or more for the button to register no matter how many times I click on it. It's just plain unresponsive. Ne...
Plan Premium Country Singapore Device PC Operating System Windows 10 My Question or Issue When playing or pausing a song, it usually takes 10 seconds or more for the button t...
Music Fan
2299 Views
4 replies
2 likes
First things first: this forum is confusing. It took me way too long to figure out how to create a new post... So, how can I make the playlist order be random by default in the web version? I like that it is like that by default on mobile, but on web...
First things first: this forum is confusing. It took me way too long to figure out how to create a new post... So, how can I make the playlist order be random by default in the web version? ...
Roadie
842 Views
2 replies
0 likes
It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment )I've looked on other support threads and nothing has helped and yes I have reinstalled multiple times.please help
It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment ) I've looked on other support threads and nothing has helped and yes...
Casual Listener
1156 Views
1 replies
0 likes
PlanPremiumCountrySweden DeviceXPS 15 9510Operating SystemWindows 11 My Question or IssueWhen I invite to a jam and another user joins the songs restarts whenever something is done like pausing or jumping to a specific segment of the song, for the ot...
Plan Premium Country Sweden Device XPS 15 9510 Operating System Windows 11 My Question or Issue When I invite to a jam and another user joins the songs restarts whenever some...
Moderator
1425 Views
1 replies
0 likes
Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "life Kit" but on the play bar it is something comple...
Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "...
Moderator
479 Views
1 replies
0 likes
Looked at the FAQ. Can't see it in my Windows desktop app.
Looked at the FAQ. Can't see it in my Windows desktop app.
Moderator
508 Views
1 replies
0 likes
Anyone ever seen this?This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray.When I unplug the ethernet a couple times, the Taskbar i...
Anyone ever seen this? This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray. ...
Moderator
796 Views
1 replies
0 likes
Want to block Content of a specifc Band i once heard.The Windows App does not give me that Option. Or its really hard to find.
Want to block Content of a specifc Band i once heard. The Windows App does not give me that Option. Or its really hard to find.
Spotify Star
430 Views
1 replies
0 likes
I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page cannot be found". Does anyone have a solution?
I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page c...
Spotify Star
1583 Views
1 replies
0 likes
when i click on share nothing to share with
when i click on share nothing to share with
Spotify Star
381 Views
1 replies
0 likes
PlanStudentCountryUSADevicePC, Pixel 7, Chrome (Windows)Operating SystemWindows 11, Android 14My Question or IssueI am having problems on many platforms, but it started on Windows. After listening to a jam with my friend, my Spotify app would only pl...
Plan Student Country USA Device PC, Pixel 7, Chrome (Windows) Operating System Windows 11, Android 14 My Question or Issue I am having problems on many platforms, but it started on Windows. ...
Casual Listener
1448 Views
4 replies
0 likes
Does the push notification mentioned in the screenshot also apply to the desktop application? So if I check it, can I also receive notifications from the desktop application or is the option only available for the mobile app?Screenshot:https://i.imgu...
Does the push notification mentioned in the screenshot also apply to the desktop application? So if I check it, can I also receive notifications from the desktop application or is the option only ava...
Moderator
455 Views
1 replies
0 likes
PlanFreeCountryPakistanDeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo the desktop app just updated and im logged out of my account. As soon as I press log in, the error code pops up AND THEN im redirected to my browser. The login is...
Plan Free Country Pakistan Device HP Laptop Operating System Windows 10 My Question or Issue So the desktop app just updated and im logged out of my account. As soon as I press log i...
Not applicable
15263 Views
13 replies
0 likes
I was playing a game like normal on my computer, listening to my music on the desktop app until my music began jittering (repeating the same segment of the song continuously) and normally I could pause it with my keyboard (gaming keyboard) but this t...
I was playing a game like normal on my computer, listening to my music on the desktop app until my music began jittering (repeating the same segment of the song continuously) and normally I could pau...
Moderator
333 Views
1 replies
0 likes
Does anyone have the official download link for spotify for windows xp? I remember that the link was similar to this: please, if anyone finds out the official link I will be very grateful
Does anyone have the official download link for spotify for windows xp? I remember that the link was similar to this: please, if anyone finds out the official link I will be ver...
Newbie
23154 Views
7 replies
0 likes
Im from Lithuania, so it should be available. I have read somewhere that you should make your playlists public, that didnt work out. Could somebody help?
Im from Lithuania, so it should be available. I have read somewhere that you should make your playlists public, that didnt work out. Could somebody help?
Moderator
846 Views
1 replies
0 likes
Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue
Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue
Spotify Legend
7814 Views
10 replies
3 likes
When I disconnect my wired headphones and use my bluetooth headphone instead Spotify cannot play music anymore. Pressing play does nothing. I have to quit Spotify and restart it again to play music.
When I disconnect my wired headphones and use my bluetooth headphone instead Spotify cannot play music anymore. Pressing play does nothing. I have to quit Spotify and restart it again to play music.
Moderator
1002 Views
5 replies
0 likes
