[BUG] Tiesto not being showen right

[3d1pr8748zuii2x9jfpv]

 

Plan: Premium
Country: Netherlands
Device: Dell XPS
Operating System: Windows 11

Issue:
When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occurs in the 'what is playing now' section.

Proof of Concept (PoC):

[Joan]

Hi @3d1pr8748zuii2x9jfpv,

Thanks for reaching out. This is quite strange. So far we've been unable to reproduce this. Could you please provide us the following:

• Is this on all devices or only on Windows? What about the webplayer?
• When did this start happening?
• Does this happen on all songs or only that one?

With this information, we’d be happy to investigate.

Keep us posted.

[3d1pr8748zuii2x9jfpv]

Hi,

Sorry for my late reaction, i just saw the bug again. but now on a differt artist name. it is the same on the special characters (see screenshot).

Is this on all devices or only on Windows? What about the webplayer?
No on the Webplayer the special characters are showed correctly.

When did this start happening?
Since about a month ago

[3d1pr8748zuii2x9jfpv]

Also on this playlist
https://open.spotify.com/playlist/1nQkG4hMAqQtL1kw2ZG4TL?si=732f64897e334b9e

[Joan]

Hi @3d1pr8748zuii2x9jfpv,

Thanks for the reply. Were you able to test on other devices? If so, what was the behaviour there? If not, please try and do so if possible. In the meantime, try performing a full clean reinstall on the affected desktop to clear any possible damaged cache that may be causing this. These steps are known to fix a multitude of issues, so fingers crossed that this is the case here too.

Keep us posted.