Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • alexjamesbutler
  • Newbie
  • 9734 Views
  • 44 replies
  • 17 likes
  • 9734 Views
  • 44 replies
  • 17 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • vadfasfd
  • Casual Listener
  • 53380 Views
  • 234 replies
  • 19 likes
  • 53380 Views
  • 234 replies
  • 19 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3389 Views
  • 1 replies
  • 6 likes
  • 3389 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143038 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143038 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 58086 Views
  • 0 replies
  • 33 likes
  • Windows
  • 58086 Views
  • 0 replies
  • 33 likes

Superuser Contribution why can't spotify download tracks/ takes too long to download something?

Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download

  • Visitor
  • Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download
  • Dian
  • Spotify Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files arent shown Tried about everything.

Hey so I recently changed from Apple Music to Spotify and I always had a huge Local File Library which was pretty easy to handle, but today I subscribed and had to see that it doesn't work on Spotify for a bit, I already turned it on, Added Sources, ...

  • Visitor
  • Hey so I recently changed from Apple Music to Spotify and I always had a huge Local File Library which was pretty easy to handle, but today I subscribed and had to see that it doesn't work on Spotify...
  • Yordan
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Spotify India, your ads are getting out of hand!

This message is for Spotify India. What kind of blokes are you guys employing to make your ads? Your cheeky females get on my nerves! There are people of all ages, high status and reputation listening to music on your platform, and those women have t...

  • Visitor
  • This message is for Spotify India. What kind of blokes are you guys employing to make your ads? Your cheeky females get on my nerves! There are people of all ages, high status and reputation listenin...
  • Itigz
  • Casual Listener
  • 572 Views
  • 2 replies
  • 2 likes
  • 572 Views
  • 2 replies
  • 2 likes

spotify cant play this right now

spotify keeps notifying me this even after i have uninstalled and reinstalled, as well as clearing the cache. This only happens on my windows pc

  • Visitor
  • spotify keeps notifying me this even after i have uninstalled and reinstalled, as well as clearing the cache. This only happens on my windows pc
  • Smilko
  • Casual Listener
  • 348 Views
  • 4 replies
  • 1 likes
  • 348 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution john lewis tenor

I've just signed up for a Duo account and I want to link a John Lewis tenor music player/radio to Spotify. But Spotify isn't detecting it.

  • Casual Listener
  • I've just signed up for a Duo account and I want to link a John Lewis tenor music player/radio to Spotify. But Spotify isn't detecting it.
  • AdamElgar
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyric button on on desktop app

Lyric button shows up on both mobile and web version perfectly fine but I can't seem to do anything to make it appear on my desktop app. Tried reinstalling.

  • Casual Listener
  • Lyric button shows up on both mobile and web version perfectly fine but I can't seem to do anything to make it appear on my desktop app. Tried reinstalling.
  • Joan
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution error Accesscode 32

PlanFree/PremiumCountry DeviceWindows 10Operating SystemWindows 10 My Question or IssueHi im currently trying to unblock the Spotify app for students on our school network. however i keep getting an accesscode error 32. any ideas how to resolve this?...

  • Visitor
  • Plan Free/Premium Country   Device Windows 10 Operating System Windows 10   My Question or Issue Hi im currently trying to unblock the Spotify app for students on our school netwo...
  • NG_DFF
  • Newbie
  • 435 Views
  • 2 replies
  • 0 likes
  • 435 Views
  • 2 replies
  • 0 likes

error-dialog.generic.header

Hi y´all! The other subject about this matter didn´t help, because I have no App, but only webplayer and there is nothing I can click or search for, only a black background and the sign about "error-dialog.generic.header" with its green button "fatal...

  • Visitor
  • Hi y´all! The other subject about this matter didn´t help, because I have no App, but only webplayer and there is nothing I can click or search for, only a black background and the sign about "error-...
  • kaworu_bloodpaw
  • Roadie
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

jabra elite 75 pauses spotify at every windows sound why???

is there a solution for my jabra elite 75? spotify plays musicevery sound on windows stops spotify playing

  • Casual Listener
  • is there a solution for my jabra elite 75?   spotify plays music every sound on windows stops spotify playing    
  • del_2
  • Visitor
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to drag and drop in my 'Liked Songs' (or anywhere) - is that right?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 1187 Views
  • 10 replies
  • 2 likes
  • Position of songs
  • 1187 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Spotify disappears from screen

PlanFree/PremiumCountryUSADeviceLenovo laptop Operating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify appears on the laptop screen for a split second--the 3 dots can be seen on the upper left for a moment--and t...

  • Casual Listener
  • Plan Free/Premium Country USA Device Lenovo laptop  Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify appears on the l...
  • abf317
  • Casual Listener
  • 1286 Views
  • 4 replies
  • 0 likes
  • 1286 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Missing "Your episodes" podcast playlist for Windows desktop app

Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the browser. Is this some sort of a bug? Will it be fixed...

  • Visitor
  • Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the br...
  • afreshvegetable
  • Regular
  • 2314 Views
  • 2 replies
  • 1 likes
  • 2314 Views
  • 2 replies
  • 1 likes

Superuser Contribution When I go into Account Settings on desktop, it's in Swiss and not English?

My account's language on desktop and in the app are both set to English. When I go into Account Settings on desktop, everything is in Swiss (I assume) and there doesn't seem to be a way to change this to English. I can't navigate this. I need to upda...

  • Newbie
  • My account's language on desktop and in the app are both set to English. When I go into Account Settings on desktop, everything is in Swiss (I assume) and there doesn't seem to be a way to change t...
  • OscarDC
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

What exactly does friend activity show?

I've heard that it only shows a song played after 30 seconds or halfway through of listening but I just wanted to know officially what is being shown

  • Newbie
  • I've heard that it only shows a song played after 30 seconds or halfway through of listening but I just wanted to know officially what is being shown
  • kaworu_bloodpaw
  • Roadie
  • 1360 Views
  • 1 replies
  • 0 likes
  • 1360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade even when disabled

PlanPremiumCountryItalyDeviceDELL XPS 9710Operating SystemWindows 11 (22H2) build 22621.1194Spotify VersionSpotify for Desktop (Windows) 1.2.4.912.g949d5fd0 My Question or IssueI have crossfade even if the toggle is off. I managed to remove it puttin...

  • Regular
  • Plan Premium Country Italy Device DELL XPS 9710 Operating System Windows 11 (22H2)  build 22621.1194 Spotify Version Spotify for Desktop (Windows) 1.2.4.912.g949d5fd0   My Q...
  • riccardo_bonanomi
  • Regular
  • 423 Views
  • 6 replies
  • 0 likes
  • 423 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs playing off sync with timer / songs starting in the middle of track

This problem only seems to be happening on the desktop Windows app. I've done a full reinstall of Spotify hoping that would fix the issue, and it doesn't. Essentially, the song timer and song seem to be out of sync. It's difficult to describe without...

  • Visitor
  • This problem only seems to be happening on the desktop Windows app. I've done a full reinstall of Spotify hoping that would fix the issue, and it doesn't. Essentially, the song timer and song seem ...
  • Lyubka
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound Cuts in and Out

PlanPremiumCountryGermanyDeviceWindows, Sonos, TeslaOperating SystemWindows, Sonos TeslaMy Question or IssueSounds cuts out and in randomly. On all three "devices" since 5-6 Month. Mostly on Sonos and Windows App. Sound plays further, but its like mu...

  • Newbie
  • Plan Premium Country Germany Device Windows, Sonos, Tesla Operating System Windows, Sonos Tesla My Question or Issue Sounds cuts out and in randomly. On all three "devices" since 5-6 Month. ...
  • AlejaR
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes