Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13587 Views
108 replies
51 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1853 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4556 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop
will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop
Regular
5101 Views
6 replies
0 likes
PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...
Plan Premium Country Ireland Device Pc Operating System Windows My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...
Roadie
622 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceAndroid Phone My Question or IssueGetting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn this off. I have seen the options about "click learn more and opt out". That is...
Plan Premium Country US Device Android Phone My Question or Issue Getting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn...
Gig Goer
452 Views
1 replies
2 likes
PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...
Plan Premium Country U.S. Device Dell laptop Operating System Win10 My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...
Casual Listener
2592 Views
6 replies
0 likes
I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Death/Grind Metal Playlist 2 : Doom/Drone/Sludge/Stoner Metal
I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Deat...
Not applicable
8606 Views
7 replies
1 likes
When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...
When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...
Spotify Legend
933 Views
3 replies
0 likes
PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...
Plan Premium Country Poland Device Asus Operating System Windows 10 My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...
Newbie
5914 Views
4 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...
Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14 My Question or Issue I have attached some screenshots of two accounts; th...
Moderator
3014 Views
1 replies
0 likes
josiexsn_0-1716482458893.pngIt won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.josiexsn_1-1716482544210.pngThe find more button is also completely useless, it doesn't show ...
josiexsn_0-1716482458893.png It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. josiexsn_1-1716482544210.png The fi...
Moderator
687 Views
1 replies
2 likes
when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.
when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.
Moderator
1876 Views
1 replies
0 likes
I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...
I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...
Moderator
445 Views
1 replies
0 likes
it doesnot shows lyrics and tells to upgrade to premiere
it doesnot shows lyrics and tells to upgrade to premiere
Spotify Star
456 Views
1 replies
0 likes
I keep getting the error whenever I open the app on my desktop. I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones that it shows on my computer. I have deleted then reinstalle...
I keep getting the error whenever I open the app on my desktop. I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones tha...
Casual Listener
1417 Views
4 replies
1 likes
PlanPremiumCountryGermanyDeviceSelf made Computer & Samsung Galaxy A51Operating SystemWindows 11 & Android 13 My Issue:I'm just gonna do this timeline wise.So about a week and a half ago i noticed my mobile app and desktop app stopped syncing. comple...
Plan Premium Country Germany Device Self made Computer & Samsung Galaxy A51 Operating System Windows 11 & Android 13 My Issue: I'm just gonna do this timeline wise. So a...
Moderator
1637 Views
1 replies
0 likes
desktop windows
desktop windows
Moderator
761 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...
Regular
3401 Views
6 replies
14 likes
Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the window? It looked more aesthetically pleasing and wa...
Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the w...
Casual Listener
2123 Views
3 replies
2 likes
PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or Issuejust a few days ago, my dekstop spotify just loged out it self, and when i start the spotify app, it told me to login and in the web, it told me to enter my email and p...
Plan Premium Country Indonesia Device PC Operating System Windows 10 My Question or Issue just a few days ago, my dekstop spotify just loged out it self, and when i start the spotify...
Spotify Star
1535 Views
1 replies
0 likes
Spotify can't play this right now if you have the file on your computer you can import itdon't know how to fix on PC
Spotify can't play this right now if you have the file on your computer you can import it don't know how to fix on PC
Spotify Star
444 Views
1 replies
0 likes
PlanPremium BasicCountrySouth KoreaDeviceGalaxy Book 4 15.6"Operating SystemWindows 11 23H2 64x , Driver updates are all up to date My Question or IssueI was going to listen to music on Spotify, but it's offline. Check your Internet connection." When...
Plan Premium Basic Country South Korea Device Galaxy Book 4 15.6" Operating System Windows 11 23H2 64x , Driver updates are all up to date My Question or Issue I was going to li...
Moderator
561 Views
1 replies
0 likes
