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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2097 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150895 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138996 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11290 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution win10/desktop: error code http 11/all commands in spotify bar greyed out

Reinstalled several times, logged out of all devices, allowed spotify.exe in through firewall or disabled entirely, restarted computer, nope nothing nada. Nothing works, extremely frustrating. Works fine on android and web browser.

Casual Listener

Reinstalled several times, logged out of all devices, allowed spotify.exe in through firewall or disabled entirely, restarted computer, nope nothing nada. Nothing works, extremely frustrating. Works ...

Eni

Moderator

2292 Views

3 replies

0 likes

  • 2292 Views
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music keeps stopping and coming back many times a day.

Hello I come here to tell my story, the story is long.Well, I've been having this problem for about 6 months.I listen to music every day and out of nowhere the music is stopping playing, the player shows that it is continuing but it pauses and after ...

Casual Listener

Hello I come here to tell my story, the story is long. Well, I've been having this problem for about 6 months. I listen to music every day and out of nowhere the music is stopping playing, the play...

307 Views

0 replies

0 likes

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Superuser Contribution Clicking "...Show more" on a podcast description makes Spotify scroll to the end

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the way to the end of the description. Quite annoying for pod...

Visitor

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the w...

Dian

Spotify Legend

713 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Unpin a playlist

PlanFreeDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueI can't figure out how to unpin a playlist I pinned

Casual Listener

Plan Free Device Desktop Windows Operating System Windows 10   My Question or Issue I can't figure out how to unpin a playlist I pinned

EYGG

Casual Listener

15737 Views

12 replies

0 likes

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Superuser Contribution mouse cursor issue

PlanPremiumCountryDenmarkDeviceCustom builtOperating SystemWindows 10 My Question or Issuewhenever i have spotify as my main window, the cursor flickers in place and cannot be moved, i cannot play songs or touch any buttons on the computer until i al...

Casual Listener

Plan Premium Country Denmark Device Custom built Operating System Windows 10   My Question or Issue whenever i have spotify as my main window, the cursor flickers in place and cannot b...

OscarDC

Moderator

2224 Views

1 replies

0 likes

bug
  • 2224 Views
  • 1 replies
  • 0 likes

Cover images stop showing

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter playing a few songs, the cover images of songs will stop showing up. I can view the image by using the arrow to expand, but once I collapse it again, the image ...

Roadie

  Plan Premium Country Germany Device Laptop Operating System Windows 10   My Question or Issue After playing a few songs, the cover images of songs will stop showing up. I can v...

Amay

Spotify Star

345 Views

1 replies

0 likes

cover
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Solved!!Superuser Contribution Autoplay is off but Spotify acts like it is still on

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueAutoplay is turned off on both my desktop and phone, however, if I play a playlist on Spotify and the playlist ends, Spotify starts playing "related" songs. I hate i...

Newbie

  Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Autoplay is turned off on both my desktop and phone, however, if I play a playlis...

ssherif1

Visitor

2565 Views

6 replies

3 likes

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I can't rearrange my playlist order.

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order I want it to be in, but it doesn't work for me any...

Visitor

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order...

Amay

Spotify Star

611 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop Windows not working properly

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueWhen I open up Spotify and log into my account there is an very noticeable difference between the Spotify browser and Spotify app on Windows. On the browser it shows my profi...

Newbie

  Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue When I open up Spotify and log into my account there is an very noticeable difference betw...

Alex

Spotify Legend

3232 Views

1 replies

0 likes

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Superuser Contribution How to Play/Pause spotify using Logitech Ghub controls while playing a game?

I use a Logitech headset and mouse. I also play a lot of games, often while listening to music. If I am just on my desktop I can use the key I bound play/pause to and it works fine for spotify. However if I am in another program (such as a game) then...

Newbie

I use a Logitech headset and mouse. I also play a lot of games, often while listening to music. If I am just on my desktop I can use the key I bound play/pause to and it works fine for spotify. Howev...

Vasil

Moderator

4752 Views

4 replies

0 likes

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I downloaded a file and it was a malware for spotify

PlanFreeCountryIsraelDevicePcOperating SystemWindows 10 My Question or IssueOk so the other day i download a "free" spotify premium on my pc and what it did is just awful. I knew it wont work but now i cant use the spotify app and the web player and ...

Casual Listener

  Plan Free Country Israel Device Pc Operating System Windows 10   My Question or Issue Ok so the other day i download a "free" spotify premium on my pc and what it did is just a...

mragvania

Casual Listener

1013 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify forces shuffle mode when played on chromecast audio

I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or listen to a whole album.As you see the shuffle sym...

Regular

I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or...

Benoit2

Regular

989 Views

3 replies

0 likes

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What is the meaning of the widget for windows 11

PlanFree/PremiumCountry DeviceLaptopOperating System windows 11 My Question or IssueWhat is the meaning of this widget, you can't connect it to your account, is it just some kind of promotion? you can click on a song and play it for 20 seconds is all...

Newbie

Plan Free/Premium Country   Device Laptop Operating System  windows 11   My Question or Issue What is the meaning of this widget, you can't connect it to your account, is it ...

MasterShake1441

Regular

784 Views

1 replies

3 likes

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Superuser Contribution Can't play folders anymore?!

I use my phone and desktop to play music but prefer(ed) desktop, since that is where you could play an entire folder with playlists. I made my playlists with this in mind, with many small folders in my overarching folders, that I mainly play.Since th...

Newbie

I use my phone and desktop to play music but prefer(ed) desktop, since that is where you could play an entire folder with playlists. I made my playlists with this in mind, with many small folders in ...

Yordan

Moderator

585 Views

3 replies

0 likes

folders
Playlists
Update
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Superuser Contribution Web Player and Desktop App not working

PlanPremiumCountrySingaporeDeviceASUS 2018 Windows LaptopOperating SystemWindows 10 My Question or IssueHi, I've been unable to get Spotify to work on both the Web Player and the Desktop app. I only started facing this problem in the last couple of w...

Casual Listener

  Plan Premium Country Singapore Device ASUS 2018 Windows Laptop Operating System Windows 10   My Question or Issue Hi, I've been unable to get Spotify to work on both the Web Pl...

k3vln

Casual Listener

2015 Views

3 replies

0 likes

  • 2015 Views
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Superuser Contribution Desktop App Crashes on Launch ONLY on My Account

PlanPremium (Duo, I am the plan admin)CountryUSADeviceHP Omen 45L & Razer Blade Pro 17Operating SystemWindows 11 & Windows 10 My Question or IssueBeen trying to sort this with both the @SpotifyCares support Twitter and the Spotify Support website mes...

Visitor

Plan Premium (Duo, I am the plan admin) Country USA Device HP Omen 45L & Razer Blade Pro 17 Operating System Windows 11 & Windows 10   My Question or Issue Been trying to sort ...

Alex

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
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Solved!!Superuser Contribution Cant listen to podcasts.

PlanPremiumCountryBelarusDevicePC; nokia 5.1 plusOperating SystemWindows 10; Android OreoMy Question or IssueWhen i try to select a podcast i see just an empty window with nothing.

Newbie

Plan Premium Country Belarus Device PC; nokia 5.1 plus Operating System Windows 10; Android Oreo My Question or Issue When i try to select a podcast i see just an empty window with noth...

nemtsov

Newbie

695 Views

2 replies

0 likes

padcasts
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Solved!!Superuser Contribution Spotify Desktop doesn't work properly after using Mobile app

PlanPremiumCountryPolandDeviceDesktop PC, Xiaomi Redmi Note 6 ProOperating SystemAndroid Oreo, Windows 11 My Question or IssueHi, I'm having this particular issue with Spotify Desktop for a couple of weeks now and I was unable to find any post about ...

Regular

Plan Premium Country Poland Device Desktop PC, Xiaomi Redmi Note 6 Pro Operating System Android Oreo, Windows 11   My Question or Issue Hi, I'm having this particular issue with...

Forfen

Regular

5687 Views

12 replies

1 likes

Desktop
Different networks
Mobile
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Superuser Contribution songs will not play

PlanfreeCountryunited kingdomDevicewindows desktopOperating Systemwindows 10 My Question or Issuei try to play a song and it says spotify can't play this right now but when i try and play it on the web player it plays the song

Casual Listener

  Plan free Country united kingdom Device windows desktop Operating System windows 10   My Question or Issue i try to play a song and it says spotify can't play this right now bu...

AlejaR

Moderator

582 Views

3 replies

0 likes

"Now Playing"
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