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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80801 Views

40 replies

68 likes

  • 80801 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773949 Views

503 replies

64 likes

  • 773949 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17455 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2766 Views

0 replies

4 likes

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Solved!!Superuser Contribution Desktop app starts playing with a Teams Incoming Call

PlanPremiumCountryUSDeviceDell Latitude 9420Operating SystemWindows 11My Question or IssueSpotify Desktop app is open but not playing. I receive an incoming phone call on my Teams app and Spotify starts playing music! This is the wrong time for music...

Casual Listener

Plan Premium Country US Device Dell Latitude 9420 Operating System Windows 11 My Question or Issue Spotify Desktop app is open but not playing.  I receive an incoming phone call on my T...

MihailY

Moderator

2704 Views

8 replies

0 likes

teams
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Superuser Contribution Doubleclicking on a playlist in the menu for adding songs makes the current song play from the start

PlanPremiumCountrySlovakiaDeviceIdeaPad Gaming 2 15ACH6Operating SystemWindows 10 Home My Question or IssueWhen clicking on the new menu for adding songs more easily (screenshot below) and accidentality double-clicking on one of the playlists where t...

Casual Listener

Plan Premium Country Slovakia Device IdeaPad Gaming 2 15ACH6 Operating System Windows 10 Home   My Question or Issue When clicking on the new menu for adding songs more easily (screens...

Yordan

Moderator

651 Views

5 replies

0 likes

bug
Desktop
playlist
Windows 10
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Superuser Contribution Album Cover Art super blurry/low quality

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with *every* album art, not just some. Internet connecti...

Casual Listener

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with ...

Scaredofwomen

Visitor

8189 Views

5 replies

7 likes

  • 8189 Views
  • 5 replies
  • 7 likes

spotify does not play over audio interface

hi there, i have a Focusrite 2i4 USB audio interface, which i use to work with programs like sibelius and ableton. Problem is that whenever it's connected, spotify wont play. this is of course very annoying. Any one experienced problems like this? be...

Casual Listener

hi there,   i have a Focusrite 2i4 USB audio interface, which i use to work with programs like sibelius and ableton. Problem is that whenever it's connected, spotify wont play. this is of co...

hwnobles

Newbie

55554 Views

28 replies

5 likes

Windows
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Solved!!Superuser Contribution Spotify Doesn't work PC

PlanFreeCountry GermanyDevicePCOperating System WindowsMy Question or Issue My Spotify Hasn't been working for one or two months and when i try to reinstall it, its still the same problem also web player doesn't work. All of the songs are gone, i can...

Casual Listener

  Plan Free Country  Germany Device PC Operating System  Windows My Question or Issue  My Spotify Hasn't been working for one or two months and when i try to reinstall i...

MartinT

Spotify Legend

28899 Views

16 replies

1 likes

  • 28899 Views
  • 16 replies
  • 1 likes

profile changes to facebook 'default' profile picture

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop version is still the facebook default one even when i r...

Casual Listener

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop vers...

haaashs

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I set up Spotify to not stop playing?

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For example, I will be listening to Spotify on my desktop co...

Casual Listener

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For examp...

Eni

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution merge playlists

Add a feartue that allows user to merge mulitiple playlists together because it is annoying to have to add each song one by one. can be playlists that user has personally made and ones they have liked from other users, however, when merged the merged...

Visitor

Add a feartue that allows user to merge mulitiple playlists together because it is annoying to have to add each song one by one. can be playlists that user has personally made and ones they have like...

Eni

Moderator

1446 Views

2 replies

4 likes

  • 1446 Views
  • 2 replies
  • 4 likes

Logitech Options - can't set up mouse buttons for Spotify Microsoft Store version

Operating SystemWindows 10 My Question or IssueHello.I was wondering to whom write with this problem (Logitech or Spotify), but I think that is something wrong with Spotify Windows software, not Logitech software. To the point: the problem is that in...

Regular

Operating System Windows 10   My Question or Issue Hello. I was wondering to whom write with this problem (Logitech or Spotify), but I think that is something wrong with Spotify Windows sof...

AxeParty192783

Visitor

5659 Views

5 replies

6 likes

  • 5659 Views
  • 5 replies
  • 6 likes

Superuser Contribution Discord staus shows only when i listen on web player but not in Spotify app

PlanFree/Premium DevicePCOperating SystemWin10 My Question or IssueOk so i connected discord to my spotify account and when i listen to music on spotify app , discord doesnt show my status , but when i open spotify web player it works and discord sho...

Newbie

Plan Free/Premium   Device PC Operating System Win10   My Question or Issue Ok so i connected discord to my spotify account and when i listen to music on spotify app , discord does...

robotdrew

Newbie

2325 Views

4 replies

13 likes

Discord
Spotify
Status
  • 2325 Views
  • 4 replies
  • 13 likes

Superuser Contribution How to reach support when community can't help (app bug) and you don't have a social media account?

Dear Spotify.I am a paid subscriber and encounter what looks like a bug with the window application, where I can't play anything (the play button on search results, library, or suggestions is inactive). Only the web browser works. I rebooted many tim...

Newbie

Dear Spotify. I am a paid subscriber and encounter what looks like a bug with the window application, where I can't play anything (the play button on search results, library, or suggestions is inact...

Not applicable

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Superuser Contribution It won't stop playing ads.

PlanFreeCountryFrom America but set location to Japan DeviceSurface laptop proOperating SystemWindows My Question or IssueOk so when I click a song it says "Spotify can't play this right now. If you have the file on your computer you can import it" t...

Visitor

Plan Free Country From America but set location to Japan   Device Surface laptop pro Operating System Windows   My Question or Issue Ok so when I click a song it says "Spotify ca...

Yordan

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
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Solved!!Superuser Contribution Daily mix playlists in wrong language + Some playlits have no cover picture

PlanPremium Device(PC)Operating System(Windows 10) My Question or IssueAfter the last update, some of the daily mix playlists made by Spotify, are showing in the wrong language. It is supposed to be in english, but it is showing in russian or somethi...

Gig Goer

  Plan Premium   Device (PC) Operating System (Windows 10)   My Question or Issue After the last update, some of the daily mix playlists made by Spotify, are showing in the w...

OscarDC

Moderator

758 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution On exit, Spotify starts 3 processes.

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine. In trying to restart Spotify, a new process appears in the Task Manager, but it never completes. It stalls. Windows comes back with an erro...

Gig Goer

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine.   In trying to restart Spotify, a new process appears in the Task Manager, but it...

TedLyngmo

Casual Listener

6374 Views

13 replies

1 likes

  • 6374 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Local files not playing the first time I play them

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest of the time. This happens when I boot up Spotify fo...

Newbie

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest ...

Susan_GP

Moderator

1617 Views

1 replies

0 likes

  • 1617 Views
  • 1 replies
  • 0 likes

Is spotify kids available on PC or kindle?

PlanPremium FamilyCountryU.S.A.DevicePCOperating SystemWindows 10/Kindle My Question or IssueI am trying to log my daughter into her spotify kids account on her PC and her kindle but i keep getting redirected to the regular spotify app. Is there not ...

Newbie

Plan Premium Family Country U.S.A. Device PC Operating System Windows 10/Kindle   My Question or Issue I am trying to log my daughter into her spotify kids account on her PC and her ki...

jtapps-1

Newbie

10978 Views

2 replies

7 likes

kids
Premium family not working
spotify kids
  • 10978 Views
  • 2 replies
  • 7 likes

how do I buy more pins?

PlanPremiumDenmarkDesktop appHow do I buy more pins? When I try to reorganize my pay list I get the error You're out of pinsYou have 4 items pinned. So how do I buy more pins?

Music Fan

Plan Premium Denmark Desktop app How do I buy more pins? When I try to reorganize my pay list I get the error   You're out of pins You have 4 items pinned.   So how do I buy m...

Bittencourt

Spotify Star

726 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stop adding "Demo" to my playlists!

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" songs added when my playlist is completed, but still ...

Visitor

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" ...

Maria

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes