Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15447 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2413 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5668 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremium DuoCountryPolandDeviceDesktop ChromeOperating SystemWindows 10 My Question or IssueHi, Is it somehow possible to hide songs of others' playlist on the web version? I can do it on my mobile but when i play the playlist in web, then the hid...
Plan Premium Duo Country Poland Device Desktop Chrome Operating System Windows 10 My Question or Issue Hi, Is it somehow possible to hide songs of others' playlist on the web ...
Roadie
4374 Views
5 replies
3 likes
i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?
i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?
Moderator
3681 Views
8 replies
1 likes
https://prnt.sc/vgHkGjFezHYjI have the setting for publish playlists by default off but they are still published automatically whenever I create a playlist. Please fix this issue
https://prnt.sc/vgHkGjFezHYj I have the setting for publish playlists by default off but they are still published automatically whenever I create a playlist. Please fix this issue
Moderator
571 Views
1 replies
0 likes
There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don't want to hear at all, but when I turn my back to w...
There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don...
Spotify Star
1996 Views
3 replies
0 likes
As of the latest update, Spotify on desktop shows the green bar to indicate it is playing music through another device - even if the device is that current computer. This is really annoying and distracting, and honestly unnecessary when my default au...
As of the latest update, Spotify on desktop shows the green bar to indicate it is playing music through another device - even if the device is that current computer. This is really annoying and distr...
Moderator
5301 Views
16 replies
5 likes
I haven't signed up with Facebook or anything but I have signed up with my student email and I'm trying to change it to my personal email. I tried to change it yet it won't let me.
I haven't signed up with Facebook or anything but I have signed up with my student email and I'm trying to change it to my personal email. I tried to change it yet it won't let me.
Moderator
843 Views
3 replies
0 likes
PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueWhat the **bleep** do the blue dot's stand for? They make no sense. I have full blue dots for Podcasts I haven't started, for some I started and for some I finished. How hard can...
Plan Premium Country Germany Operating System Windows 10 My Question or Issue What the **bleep** do the blue dot's stand for? They make no sense. I have full blue dots for Podcasts I h...
Casual Listener
33365 Views
19 replies
11 likes
Convenient sorting filters in search are gone in "Your Library" on Spotify Web PlayerFilters by Playlist, Albums, Artists P.S. and it's still not fixed Keyboard Shortcuts https://community.spotify.com/t5/Desktop-Windows/Bug-Fix-Keyboard-Shortcuts/m-p...
Convenient sorting filters in search are gone in "Your Library" on Spotify Web Player Filters by Playlist, Albums, Artists P.S. and it's still not fixed Keyboard Shortcuts 🙂 https://...
Moderator
1948 Views
4 replies
1 likes
Spotify won't start even though I have internet and I've already reinstalled the app.OS:Windows 11.Spotify for Windows (64 bit) 1.2.39.578.g0ea3f38bWeb version is working, and app on MacOS also works fine.
Spotify won't start even though I have internet and I've already reinstalled the app. OS: Windows 11. Spotify for Windows (64 bit) 1.2.39.578.g0ea3f38b Web version is working, and app on MacOS ...
Moderator
1119 Views
1 replies
0 likes
it plays for about 5 seconds then a notice comes up that spotify can't play that right now. no matter where you select it from. i have both good internet and cell service here.
it plays for about 5 seconds then a notice comes up that spotify can't play that right now. no matter where you select it from. i have both good internet and cell service here.
Spotify Star
433 Views
1 replies
1 likes
Low Priority!PlanPremiumCountryseDevicePC Dell laptopOperating SystemWindows 11 Pro, Version 23H2 My Question or IssueI noticed when you expand the new album cover sidebar the scrollbar gets overlaped over the buttons. Its just a minor visual bug, ok...
Low Priority! Plan Premium Country se Device PC Dell laptop Operating System Windows 11 Pro, Version 23H2 My Question or Issue I noticed when you expand the new album cover sideba...
Moderator
559 Views
1 replies
0 likes
I went to my spotify app to download some songs to get a error that said that I had reached my device limit. I don't have 5 devices with downloads on them (My Samsung, iPhone, and one of my watches) but I still get this error. Is there any way to fix...
I went to my spotify app to download some songs to get a error that said that I had reached my device limit. I don't have 5 devices with downloads on them (My Samsung, iPhone, and one of my watches) ...
Casual Listener
805 Views
2 replies
0 likes
I deinstalled and reinstalled spotify, but the issue is still occuring on windows. I never had any problems before on windows and i didn't changed anything. It works on my android smartphone.
I deinstalled and reinstalled spotify, but the issue is still occuring on windows. I never had any problems before on windows and i didn't changed anything. It works on my android smartphone.
Casual Listener
5343 Views
10 replies
4 likes
Hello, my spotify account was stolen today and the people who played it listened to a lot of songs, but I was disturbed when I saw that I was not listening. I want to reset my spotify data.
Hello, my spotify account was stolen today and the people who played it listened to a lot of songs, but I was disturbed when I saw that I was not listening. I want to reset my spotify data.
Moderator
1349 Views
1 replies
0 likes
from same PC using web browsing spotify sound works well. Using desktop Spotify app (set with play in this device) I can't hear nothing with headphones Sony WH-1000XM5. Any idea?
from same PC using web browsing spotify sound works well. Using desktop Spotify app (set with play in this device) I can't hear nothing with headphones Sony WH-1000XM5. Any idea?
Moderator
1265 Views
1 replies
0 likes
Open web player page in blank tab - https://open.spotify.com/content-feedclick on the notification icon on the top right cornerpage will closehistory back break the app
Open web player page in blank tab - https://open.spotify.com/content-feed click on the notification icon on the top right corner page will close history back break the app
Moderator
561 Views
1 replies
0 likes
PlanFreeCountrySwitzerlandDeviceComputerOperating SystemWindows 10 enterprise, 21h2 My Question or IssueWhy FLAC file cover image is not broadcasted in Spotify?When I play a flac file in Spotify, the song cover doesn't appear on Spotify, but when I p...
Plan Free Country Switzerland Device Computer Operating System Windows 10 enterprise, 21h2 My Question or Issue Why FLAC file cover image is not broadcasted in Spotify? When I play ...
Newbie
5059 Views
8 replies
0 likes
Spotify na Windows (64-bitowa wersja)1.2.39.578.g0ea3f38bLanguage: Polish Menu under right mouse button:is: View creditsshould be: Autorzy treści The window after selecting this option does not have this error and is correctly localized.
Spotify na Windows (64-bitowa wersja) 1.2.39.578.g0ea3f38b Language: Polish Menu under right mouse button: is: View credits should be: Autorzy treści The window after select...
Moderator
673 Views
1 replies
1 likes
PlanPremiumDeviceDesktop PCOperating SystemWindows 10My Question or IssueIt happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). The app does switch to a new song and I can hear it playing, but ...
Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue It happens when I use Spotify URIs in browser to jump to a track or album (spotify:track:ID, spotify:album:ID). ...
Casual Listener
1047 Views
2 replies
0 likes
I use a Logitech headset and mouse. I also play a lot of games, often while listening to music. If I am just on my desktop I can use the key I bound play/pause to and it works fine for spotify. However if I am in another program (such as a game) then...
I use a Logitech headset and mouse. I also play a lot of games, often while listening to music. If I am just on my desktop I can use the key I bound play/pause to and it works fine for spotify. Howev...
Moderator
6706 Views
4 replies
0 likes
