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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80808 Views

40 replies

68 likes

  • 80808 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773998 Views

503 replies

64 likes

  • 773998 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17465 Views

17 replies

5 likes

  • 17465 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2766 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Spotify App can play 0.5% songs on IPv6. It seems to be App UI bug.

PlanPremiumCountrySouth KoreaDeviceIntel NUCOperating SystemWindows 11 64bitMy Question or IssueWindows(64비트)용 Spotify 1.2.33.1039.g8ddb5918I'm using Spotify App on IPv6 only network. (IPv4 network is broken by me ) When I click song title I can alwa...

Casual Listener

Plan Premium Country South Korea Device Intel NUC Operating System Windows 11 64bit My Question or Issue Windows(64비트)용 Spotify 1.2.33.1039.g8ddb5918 I'm using Spotify App on IPv6 only netw...

859 Views

0 replies

1 likes

IPv6
  • 859 Views
  • 0 replies
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no sound on my computer

PlanPremiumCountryPolandDeviceLaptop DellOperating SystemWindows 10 My Question or IssueThere is no sound on Spotify on my computer. Everything is fine when I use my phone. The volume level is ok in my computer and in the app as well. The speakers ar...

Visitor

Plan Premium Country Poland Device Laptop Dell Operating System Windows 10   My Question or Issue There is no sound on Spotify on my computer. Everything is fine when I use my phone. T...

osornios

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution lyrics not auto scrolling

PlanFreeCountryEngland DeviceHP Pavilion Laptop Operating SystemWindows 10My Question or IssueMy spotify app or browser does not scroll down in sync with the lyrics it stays at the beginning. I have deleted and reinstalled the app, it is updated and ...

Visitor

  Plan Free Country England  Device HP Pavilion Laptop  Operating System Windows 10 My Question or Issue My spotify app or browser does not scroll down in sync with the lyric...

OmniQuest

Regular

1700 Views

2 replies

1 likes

  • 1700 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant buy prem for students

Every time when i try to open a payment to students prem its said just 404 error

Visitor

Every time when i try to open a payment to students prem its said just 404 error

Eni

Moderator

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop App and my phone application aren't connecting

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone application. I've tried speaking to the live chat b...

Newbie

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone ...

Novy

Moderator

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mixer bugs

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Newbie

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Novy

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Certain ads stop playlist and won't continue

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album.

Visitor

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album. 

MartinT

Spotify Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music changes itself without me touching anything, why ?

Hi,When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ?Thanks for your help.

Visitor

Hi, When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ? Thanks for your help.

Novy

Moderator

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add whole album to Liked Songs on Windows

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't bring it up. Relatedly, on Windows the context men...

Regular

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't...

Eni

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution volume fluctuating

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueRecently when playing from the desktop app the volume will abruptly go up or down. Sometimes it will happen every few minutes and then stay stable for a long while, but in th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Recently when playing from the desktop app the volume will abruptly go up or down.  Sometimes...

mok332

Visitor

5633 Views

5 replies

0 likes

  • 5633 Views
  • 5 replies
  • 0 likes

Desktop App Not Playing

PlanpremuimCountryukDevicePCOperating SystemWin10 Spotify for Windows (64 bit)1.2.33.1039.g8ddb5918 My Question or IssueSpotify cannot play any tunes through desktop app. Reinstalled, tried the install through Microsoft Store and tried without VPN. I...

Regular

Plan premuim Country uk Device PC Operating System Win10   Spotify for Windows (64 bit) 1.2.33.1039.g8ddb5918   My Question or Issue Spotify cannot play any tunes through deskt...

Mannie3

Regular

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Group Session From Pc

PlanPremiumCountryItalyDevicePC DesktopOperating SystemWindows 11 My Question or Issue is: i use spotify but when i want to start a Group Session it doesn't show up the impo

Casual Listener

Plan Premium Country Italy Device PC Desktop Operating System Windows 11   My Question or Issue is: i use spotify but when i want to start a Group Session it doesn't show up the impo &...

MattSuda

Spotify Star

8910 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Adding favorites in the windows desktop app doesn't work anymore.

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the site in Chrome browser. Is there anyone else experie...

Casual Listener

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the s...

jdesjardins1861

Casual Listener

1218 Views

4 replies

0 likes

  • 1218 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Desktop hanging/crashing when adding tracks from Smart Shuffle to playlist

Plan: PremiumCountry: UKDevice / OS: PC, Win 11My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding the tracks I like to the list. However, almost every time I add ...

Music Fan

Plan: Premium Country: UK Device / OS: PC, Win 11 My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding th...

Aconite

Music Fan

1456 Views

9 replies

0 likes

  • 1456 Views
  • 9 replies
  • 0 likes

Spotify web not working

I too am getting the same 429, too many request errors from the past two days1. tried after clearing all the cache2. Tried restarting the app3. tried after removing the extension4. tried in incognito5. tried in other browsers also

Music Fan

I too am getting the same 429, too many request errors from the past two days 1. tried after clearing all the cache 2. Tried restarting the app 3. tried after removing the extension 4. tried in i...

MateusM

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop client refuses to use default audio output device

Hey,since the last update my Spotify has been steadily refusing to use my default audio output device. First I put my default output as specific default for Spotify in the sound mixer, then I started disabling the devices Spotify was using instead of...

Casual Listener

Hey, since the last update my Spotify has been steadily refusing to use my default audio output device. First I put my default output as specific default for Spotify in the sound mixer, then I start...

Endunry

Newbie

3419 Views

3 replies

1 likes

  • 3419 Views
  • 3 replies
  • 1 likes

I can't play a specific song

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to see if Spotify may starts in the middle, nope. Refres...

Roadie

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to se...

Amay

Spotify Star

1401 Views

1 replies

0 likes

  • 1401 Views
  • 1 replies
  • 0 likes