Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83970 Views

40 replies

68 likes

  • 83970 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796319 Views

505 replies

64 likes

  • 796319 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24122 Views

25 replies

7 likes

  • 24122 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3070 Views

0 replies

4 likes

  • 3070 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Forgetting Liked Songs

FreeUnited Kingdom DeviceDell InspironOperating SystemWindows 10 My Question or Issue:Every time for the last month when I open up Spotify and listen to playlists containing songs I've previously liked, they do not register as having been liked, i.e....

Regular

Free United Kingdom   Device Dell Inspiron Operating System Windows 10   My Question or Issue: Every time for the last month when I open up Spotify and listen to playlists containi...

boomdelala

Newbie

7686 Views

15 replies

16 likes

  • 7686 Views
  • 15 replies
  • 16 likes

Solved!!Superuser Contribution [Desktop][Playlists] Make the 'Currently Playing' shortcut scroll to the currently playing song

It's pretty hard to find the currently playing song in a shuffled playlist of a few hundred songs, and the name of the shortcut already implies that it should take you to exactly what song is playing, rather than just the current playlist/album.This ...

Casual Listener

It's pretty hard to find the currently playing song in a shuffled playlist of a few hundred songs, and the name of the shortcut already implies that it should take you to exactly what song is playing...

ollieSVK

Music Fan

8684 Views

12 replies

1 likes

Desktop
Playlists
  • 8684 Views
  • 12 replies
  • 1 likes

Superuser Contribution spotify desktop not playing music

Spotify on desktop is not playing any music at all- nothing works to make music play. On iphone, spotify cuts out frequently.

Visitor

Spotify on desktop is not playing any music at all- nothing works to make music play. On iphone, spotify cuts out frequently.

Eni

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

My music keeps on pausing.

My music keeps on pausing, both on my computer and phone.

Visitor

My music keeps on pausing, both on my computer and phone.

ji18eaxuwpitwl0

Newbie

453 Views

2 replies

2 likes

  • 453 Views
  • 2 replies
  • 2 likes

Superuser Contribution How do I play a cd (And nothing else)

PlanPremium My Question or IssueHow do I play a cd from an artist? I click the artist and then show albums and then I can see all the albums from the artist. So far so good.The obvious way to play an album is then to just click the play icon which co...

Music Fan

Plan Premium   My Question or Issue How do I play a cd from an artist?   I click the artist and then show albums and then I can see all the albums from the artist. So far so good. ...

Vasil

Moderator

778 Views

3 replies

0 likes

  • 778 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Only playing first song of an album on Discography View

Hello Yordan, I have some new issues popin' up in my Desktop player. *Autoplay is not working in my Discovery Weekly playlist and Release Radar playlist. My player just stops at the end of the playlist. *In Artist's Discography section, not every Alb...

Roadie

Hello Yordan, I have some new issues popin' up in my Desktop player.      *Autoplay is not working in my Discovery Weekly playlist and Release Radar playlist. My player just stops a...

Joan

Moderator

721 Views

5 replies

0 likes

  • 721 Views
  • 5 replies
  • 0 likes

Solved!! Spotify desktop seems incompatible with Focusrite scarlett 4i4 external audio interface

PlanPremium familyCountryFranceDeviceLenovo thinkcenter i5-4570T , 8Gb + Focusrite scarlett 4i4Operating SystemWindows 10 Pro 22H2 My Question or IssueI was so happy to receive my new USB external audio device Focusrite Scarlett 4i4, but this one doe...

Casual Listener

Plan Premium family Country France Device Lenovo thinkcenter i5-4570T , 8Gb + Focusrite scarlett 4i4 Operating System Windows 10 Pro 22H2   My Question or Issue I was so happy to ...

chipolatof

Casual Listener

1539 Views

1 replies

0 likes

  • 1539 Views
  • 1 replies
  • 0 likes

export playlists to .doc

hello, i see a few threads dealing with similar tasks, but nothing this specific. i want to create a list of the songs on my playlist. i want actual text (artist-song) or some similar format. thank you

Regular

hello,    i see a few threads dealing with similar tasks, but nothing this specific.    i want to create a list of the songs on my playlist.   i want actual text (artis...

george_hayward

Newbie

565 Views

1 replies

1 likes

  • 565 Views
  • 1 replies
  • 1 likes

Superuser Contribution Romanian lowercase letter „ț” is displayed with a cedilla instead of a comma

PlanPremiumCountryRomaniaDeviceDesktop PCOperating SystemWindows 11My Question or IssueOn the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma. This is only for the lowercase letter, as uppercase „Ț” is displayed correct...

Casual Listener

  Plan Premium Country Romania Device Desktop PC Operating System Windows 11 My Question or Issue On the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma....

Verday

Casual Listener

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

Spotify App can play 0.5% songs on IPv6. It seems to be App UI bug.

PlanPremiumCountrySouth KoreaDeviceIntel NUCOperating SystemWindows 11 64bitMy Question or IssueWindows(64비트)용 Spotify 1.2.33.1039.g8ddb5918I'm using Spotify App on IPv6 only network. (IPv4 network is broken by me ) When I click song title I can alwa...

Casual Listener

Plan Premium Country South Korea Device Intel NUC Operating System Windows 11 64bit My Question or Issue Windows(64비트)용 Spotify 1.2.33.1039.g8ddb5918 I'm using Spotify App on IPv6 only netw...

890 Views

0 replies

1 likes

IPv6
  • 890 Views
  • 0 replies
  • 1 likes

no sound on my computer

PlanPremiumCountryPolandDeviceLaptop DellOperating SystemWindows 10 My Question or IssueThere is no sound on Spotify on my computer. Everything is fine when I use my phone. The volume level is ok in my computer and in the app as well. The speakers ar...

Visitor

Plan Premium Country Poland Device Laptop Dell Operating System Windows 10   My Question or Issue There is no sound on Spotify on my computer. Everything is fine when I use my phone. T...

osornios

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution lyrics not auto scrolling

PlanFreeCountryEngland DeviceHP Pavilion Laptop Operating SystemWindows 10My Question or IssueMy spotify app or browser does not scroll down in sync with the lyrics it stays at the beginning. I have deleted and reinstalled the app, it is updated and ...

Visitor

  Plan Free Country England  Device HP Pavilion Laptop  Operating System Windows 10 My Question or Issue My spotify app or browser does not scroll down in sync with the lyric...

OmniQuest

Regular

1739 Views

2 replies

1 likes

  • 1739 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant buy prem for students

Every time when i try to open a payment to students prem its said just 404 error

Visitor

Every time when i try to open a payment to students prem its said just 404 error

Eni

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop App and my phone application aren't connecting

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone application. I've tried speaking to the live chat b...

Newbie

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone ...

Novy

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mixer bugs

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Newbie

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Novy

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Certain ads stop playlist and won't continue

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album.

Visitor

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album. 

MartinT

Spotify Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music changes itself without me touching anything, why ?

Hi,When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ?Thanks for your help.

Visitor

Hi, When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ? Thanks for your help.

Novy

Moderator

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add whole album to Liked Songs on Windows

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't bring it up. Relatedly, on Windows the context men...

Regular

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't...

Eni

Moderator

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution volume fluctuating

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueRecently when playing from the desktop app the volume will abruptly go up or down. Sometimes it will happen every few minutes and then stay stable for a long while, but in th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Recently when playing from the desktop app the volume will abruptly go up or down.  Sometimes...

mok332

Visitor

6037 Views

5 replies

0 likes

  • 6037 Views
  • 5 replies
  • 0 likes