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FLAC file cover is not broadcasted in spotify ?

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FLAC file cover is not broadcasted in spotify ?

InstaZDLL

Plan

Free

Country

Switzerland

Device

Computer

Operating System

Windows 10 enterprise, 21h2

 

My Question or Issue

Why FLAC file cover image is not broadcasted in Spotify?

When I play a flac file in Spotify, the song cover doesn't appear on Spotify, but when I play it in Potplayer or Windows Groove music it works.

(Look the attached file down below)

 

The first image is on Spotify

The second image is in Windows Groove music

The third image is in windows file explorer

 

spotify_music_player.png
windows_groove_music.png
windows_file_explorer.png
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Marked as solution

MafeG

Hi @InstaZDLL,

 

Thank you for keeping in touch.

 

Unfortunately, FLAC files aren't supported so we can't guarantee full functionality with those files. 

 

Since cover images are part of the file's metadata, it may be related to the source you obtained the FLAC files from. We suggest that you try taking a closer look at them and changing the image, if possible. 

 

If you need a hand with anything else, just let us know.

MafeGModerator
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4 Replies

InstaZDLL

The first image is on Spotify

The second image is in Windows Groove music

The third image is in windows file explorer

Eni

Hey there @InstaZDLL

 

Thanks for reaching out about this here in the Community.

 

Could you let us know if you were able to see those covers before or if they never showed up?

 

Additionally, we'd like to know if this happens with all of your local files or only with some of them. 

 

Lastly, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. Make sure to download the app again from the Microsoft Store.

 

Keep us posted.  

 

 

 

EniModerator
Help others find this answer and click "Accept as Solution".
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

InstaZDLL

I have downloaded Spotify in Microsoft store, but it doesn't work,

I can see the cover of many MP3 files in Spotify, but a cover from a FLAC file doesn't appear.

 

In Windows Groove music :

MP3 : https://imgur.com/fXww87W

FLAC : https://imgur.com/y260ts9

 

 

I put a new mp3 file in my song directory, but is the same problem as flac file look :

This MP3 file in Windows file manager : https://imgur.com/8D1uz0i

The same MP3 file in Spotify : https://imgur.com/LrvANYn

 

 

spotify.jpg
windows_file_manager.png
windows_file_manager_2.jpg
Marked as solution

MafeG

Hi @InstaZDLL,

 

Thank you for keeping in touch.

 

Unfortunately, FLAC files aren't supported so we can't guarantee full functionality with those files. 

 

Since cover images are part of the file's metadata, it may be related to the source you obtained the FLAC files from. We suggest that you try taking a closer look at them and changing the image, if possible. 

 

If you need a hand with anything else, just let us know.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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