Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
89059 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
833212 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32731 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I am playing music on my Spotify mobile app. The fact that I am playing music is obvious when I open a browser window -- the song is playing there too and I can skip, etc. and have those functions affect the mobile app playback. If I open the Spotify...
I am playing music on my Spotify mobile app. The fact that I am playing music is obvious when I open a browser window -- the song is playing there too and I can skip, etc. and have those functions af...
Moderator
546 Views
1 replies
0 likes
Now this has been a thing for at least months and I'm not sure how long it's been the case or if it is even intended.I am on Windows, currently listening to my playlists at work. It used to be the case that you could click a little searching symbol w...
Now this has been a thing for at least months and I'm not sure how long it's been the case or if it is even intended. I am on Windows, currently listening to my playlists at work. It used to be th...
Moderator
454 Views
1 replies
0 likes
I am on Windows 11 (newest update) and my App has an Problem where the App sometimes (sometimes few weeks, other times few hours till it reapears) cant skip songs, cant play different songs and only plays that song and what would play after or rewind...
I am on Windows 11 (newest update) and my App has an Problem where the App sometimes (sometimes few weeks, other times few hours till it reapears) cant skip songs, cant play different songs and only ...
Casual Listener
1308 Views
2 replies
2 likes
I've had more than 4k liked songs and they just disappeared to less than a hundred overnight.
I've had more than 4k liked songs and they just disappeared to less than a hundred overnight.
Moderator
340 Views
1 replies
0 likes
Did not work for me. I cleared the sites cache on my browser and still I get the error that it cannot play what is available... the only **bleep** it plays is CNN??? I can play the songs on my phone... I have Premium... so what is the point if I cann...
Did not work for me. I cleared the sites cache on my browser and still I get the error that it cannot play what is available... the only **bleep** it plays is CNN??? I can play the songs on my phone....
Moderator
1644 Views
1 replies
0 likes
I've bought premium several times for my laptop, but ads still appear and I can't see the lyrics. This is not just once, I have experienced it many times and I feel disturbed
I've bought premium several times for my laptop, but ads still appear and I can't see the lyrics. This is not just once, I have experienced it many times and I feel disturbed
Spotify Star
498 Views
1 replies
0 likes
I'm using Spotify on my PC (Win 11) in the Chrome browser. Radio just randomly shuffles songs even if shuffle is turned off. I have tried to turn it on and off again but no luck. I even added a song to a Queue if that would reset it but no.
I'm using Spotify on my PC (Win 11) in the Chrome browser. Radio just randomly shuffles songs even if shuffle is turned off. I have tried to turn it on and off again but no luck. I even added a song ...
Moderator
312 Views
1 replies
0 likes
Today i woke up to my laptop not playing any sound at all, i fixed it, every other app is working properly but spotify. I think I've tried almost every possible solution, the one with the notepad, I've deleted all the files related to spotify, I've u...
Today i woke up to my laptop not playing any sound at all, i fixed it, every other app is working properly but spotify. I think I've tried almost every possible solution, the one with the notepad, I'...
Spotify Star
1713 Views
4 replies
0 likes
Plan:PremiumCountry: United State DeviceBrand New Computer:Operating SystemWin 10 My Question or Issue: Bought the premium because a good friend suggested it. The app won't even work. Now, it opens up I can tinker with settings but no matter what I d...
Plan:Premium Country: United State Device Brand New Computer: Operating System Win 10 My Question or Issue: Bought the premium because a good friend suggested it. The app won'...
Moderator
366 Views
1 replies
0 likes
PlanFreeCountrySwedenDevicePCOperating SystemWindows 11 My Question or IssueI have an issue with the Spotify icon not showing on my desktop, instead of the Spotify icon it's just a white sheet of paper. How do I get the Spotify icon?
Plan Free Country Sweden Device PC Operating System Windows 11 My Question or Issue I have an issue with the Spotify icon not showing on my desktop, instead of the Spotify icon it's ...
Moderator
1021 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceLenovoOperating SystemWindows 10 My Question or IssueHow can you block ( ausblenden ) Songs on the Spotify Windows 10 PC App? There is no "-" or Dislike Button available
Plan Premium Country Germany Device Lenovo Operating System Windows 10 My Question or Issue How can you block ( ausblenden ) Songs on the Spotify Windows 10 PC App? There is no "-" o...
Newbie
6896 Views
4 replies
9 likes
i launch the app and start playing music, after around 5 minutes it crashes randomly for no reason
i launch the app and start playing music, after around 5 minutes it crashes randomly for no reason
Gig Goer
6643 Views
38 replies
0 likes
PlanPremiumCountryEcuadorDeviceiPhone 7+ and Hp PavilionOperating System(iOS 17.7.1 and Windows 10 My Question or IssueHi, I can't play any Taylor Swift's songs. They are there but I can't play them. When I touch them nothing happens. I tried creatin...
Plan Premium Country Ecuador Device iPhone 7+ and Hp Pavilion Operating System (iOS 17.7.1 and Windows 10 My Question or Issue Hi, I can't play any Taylor Swift's songs. They are the...
Visitor
6304 Views
14 replies
1 likes
I have tried uninstalling and reinstalling, disconnecting from facebook, removing and regranting permissions on facebook, rebooting my computer and just about every combination of the above one could conceive of. But every single time the outcome is ...
I have tried uninstalling and reinstalling, disconnecting from facebook, removing and regranting permissions on facebook, rebooting my computer and just about every combination of the above one could...
Moderator
1028 Views
1 replies
0 likes
Spotify will not load. I keep getting the message that it is not responding.
Spotify will not load. I keep getting the message that it is not responding.
Moderator
369 Views
1 replies
0 likes
For some unknown reason my internet goes down sometimes, and when it comes back up everything except Spotify work as normal. Restarting Spotify won't work, everything is still greyed out and can't be played. I've tried going offline in Spotify and on...
For some unknown reason my internet goes down sometimes, and when it comes back up everything except Spotify work as normal. Restarting Spotify won't work, everything is still greyed out and can't be...
Moderator
2083 Views
1 replies
1 likes
boa tarde, venho por este meio pedir se conseguem disponibilizar o relatório de contas da empresa spotify tecnologia SA
boa tarde, venho por este meio pedir se conseguem disponibilizar o relatório de contas da empresa spotify tecnologia SA
Moderator
524 Views
1 replies
0 likes
PlanFamilyCountryIrelandOperating SystemWindows 10 My Question or IssueRecently (maybe 6 weeks) a feature I used a lot seems to have broken. I listen to music from a large playlist (~3,000 songs) which is sorted by Recently Added. I used to be able t...
Plan Family Country Ireland Operating System Windows 10 My Question or Issue Recently (maybe 6 weeks) a feature I used a lot seems to have broken. I listen to music from a large playli...
Regular
7459 Views
28 replies
39 likes
PlanFamily PremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt's 2024 and the problem still hasn't resolved. Whenever I create a folder in my p...
Plan Family Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
Moderator
664 Views
3 replies
0 likes
EL AURICULAR ES DE MARCA TAYOGO.Y NO VEO MANERA DE PASAR LA MUSICA QUE TENGOYO TENGO CON USTEDES PREMIUM INDIVIDUAL
EL AURICULAR ES DE MARCA TAYOGO. Y NO VEO MANERA DE PASAR LA MUSICA QUE TENGO YO TENGO CON USTEDES PREMIUM INDIVIDUAL
Moderator
726 Views
1 replies
0 likes
