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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1473 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144835 Views

83 replies

27 likes

  • 144835 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129614 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10919 Views

1 replies

6 likes

  • 10919 Views
  • 1 replies
  • 6 likes

Meine Spotify App auf meinem Windows Desktop will nicht was soll ich machen

Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Compu...

Newbie

Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit ni...

Ruthrudiruth

Visitor

1447 Views

4 replies

2 likes

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Autoplay is OFF. Playlists I make do not play in order. Spotify picking music I don't listen to

Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking artists for me who I am not interested in for the next...

Casual Listener

Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking art...

gunstreetgirl

Casual Listener

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Message pop up: Spotify can't play this right now.

I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now."I tried installing the app again, checked the volume, device, everything. Nothing works.

Visitor

I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now." I tried installing the app again, checked the volume, device, everything. Nothing w...

Sebasty

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Return history for desktop application

less is not more, less is less and takes away control from the user experienceI want to be able to see my play history like I used to in the desktop appI don't know why the desktop now has less functionality and control than the mobile apps, doesn't ...

Newbie

less is not more, less is less and takes away control from the user experience I want to be able to see my play history like I used to in the desktop app I don't know why the desktop now has less f...

Yordan

Moderator

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Spotify app in desktop not working

Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.

Visitor

Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.

AnormalDuck

Casual Listener

777 Views

6 replies

1 likes

  • 777 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Crashing on PC

https://youtu.be/rvePBgafn3oI have a video that shows what happens, but to sum it up, I'll be listening to music and then it just crashes after some songs play. I have done everything to try and fix it, whether it's uninstalling, updating, restarting...

Newbie

https://youtu.be/rvePBgafn3o I have a video that shows what happens, but to sum it up, I'll be listening to music and then it just crashes after some songs play. I have done everything to try and fi...

MihailY

Moderator

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution error code 52 and 4 on PC

i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and when i tried to install spotify again it gave me erro...

Visitor

i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and wh...

Kiril

Moderator

675 Views

1 replies

0 likes

Account
Other
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Solved!! Spotify won't play on my PC.

PlanPremiumCountryFinlandDeviceWindows 10 PC built by meOperating SystemWindows 10 App version: Latest My Question or IssuePlay button is greyed out. Nothing plays.Things I have tried:Completely clean uninstall and reinstall.Running as administrator....

Casual Listener

  Plan Premium Country Finland Device Windows 10 PC built by me Operating System Windows 10   App  version: Latest   My Question or Issue Play button is greyed out. N...

Jupu47

Casual Listener

625 Views

1 replies

1 likes

  • 625 Views
  • 1 replies
  • 1 likes

Superuser Contribution how do i make my self more popular

how will i make my music more popular on spotify. i want to have more followers and likes

Visitor

how will i make my music more popular on spotify. i want to have more followers and likes

Eni

Moderator

377 Views

3 replies

0 likes

  • 377 Views
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  • 0 likes

Superuser Contribution Song stop playing on tv and desktop sametime after a announcement

PlanFreeCountryBrazilDeviceAcer Aspire 5 (idk what's the TV model, but its of samsung)Operating SystemWindows 11My Question or IssueThe sound just stops coming out, both on the television and on my computer (if I try to interrupt the connection betwe...

Newbie

Plan Free Country Brazil Device Acer Aspire 5 (idk what's the TV model, but its of samsung) Operating System Windows 11 My Question or Issue The sound just stops coming out, both on the tele...

Eni

Moderator

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution podcast video not working

Hello, the video option for podcasts is missing. I have checked all of my settings in my iPhone app. It is also not working on any other app (Windows PC, smart TV, etc.)

Casual Listener

Hello, the video option for podcasts is missing. I have checked all of my settings in my iPhone app. It is also not working on any other app (Windows PC, smart TV, etc.)

MihailY

Moderator

557 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution remove right pane for friend activity

How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else

Visitor

How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else

Vasil

Moderator

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
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Superuser Contribution Why Friend Feed Should be logged in FaceBook?

I want to share music with my friends, but I have a big problem with logged in at Facebook platform. 20 aged people who lived in South Korea do not use Facebook.They use Instagram.It sometimes makes annoying.So my friends of mine who use Spotify can'...

Visitor

I want to share music with my friends, but I have a big problem with logged in at Facebook platform.  20 aged people who lived in South Korea do not use Facebook. They use Instagram. It somet...

Yordan

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
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Superuser Contribution Music notes next to all my songs on my main playlist on Spotify instead of numbers.

Plan-Premium (So I am a paying customer)Country-U.S.Device-14 inch M1 MacBook Pro (2021) My Question or Issue:Why is there music notes next to all my songs on all of my main playlist on Spotify instead of numbers now? And how do I change it back to n...

Regular

Plan-Premium (So I am a paying customer) Country-U.S. Device-14 inch M1 MacBook Pro (2021)   My Question or Issue: Why is there music notes next to all my songs on all of my main playlist...

Dian

Spotify Legend

681 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Static Screen When Playing Videos

https://www.youtube.com/watch?v=-FT45tOAZBA This happens when I try to play a video on Spotify.I cant tab out of it, I have to close Spotify by pressing ALT+F4.I can play music without any problem. I tried to uninstall and reinstall Spotify, still sa...

Newbie

https://www.youtube.com/watch?v=-FT45tOAZBA   This happens when I try to play a video on Spotify. I cant tab out of it, I have to close Spotify by pressing ALT+F4. I can play music without a...

Dian

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quickly, how do I remove artists from my Recently Played

PlanFree CountryUnited StatesDeviceDesktop computerOperating SystemWindows 10 My Question or IssueI have the most recent Spotify app and i need to know how to remove things from my Recently Played if that's at all possible.Thank you!

Newbie

Plan Free   Country United States Device Desktop computer Operating System Windows 10   My Question or Issue I have the most recent Spotify app and i need to know how to remove t...

Eni

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
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Superuser Contribution The spotify web player is bugging

I tried contacting support on this, so far to no avail. The Spotify web player won't play because it says it's playing in another tab, when I have no other tabs with spotify open. I've tried logging out of everywhere, and trying to switch where it's ...

Casual Listener

I tried contacting support on this, so far to no avail. The Spotify web player won't play because it says it's playing in another tab, when I have no other tabs with spotify open. I've tried logging ...

AWED1

Visitor

2295 Views

5 replies

0 likes

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Superuser Contribution win10/desktop: error code http 11/all commands in spotify bar greyed out

Reinstalled several times, logged out of all devices, allowed spotify.exe in through firewall or disabled entirely, restarted computer, nope nothing nada. Nothing works, extremely frustrating. Works fine on android and web browser.

Casual Listener

Reinstalled several times, logged out of all devices, allowed spotify.exe in through firewall or disabled entirely, restarted computer, nope nothing nada. Nothing works, extremely frustrating. Works ...

Eni

Moderator

2243 Views

3 replies

0 likes

  • 2243 Views
  • 3 replies
  • 0 likes

music keeps stopping and coming back many times a day.

Hello I come here to tell my story, the story is long.Well, I've been having this problem for about 6 months.I listen to music every day and out of nowhere the music is stopping playing, the player shows that it is continuing but it pauses and after ...

Casual Listener

Hello I come here to tell my story, the story is long. Well, I've been having this problem for about 6 months. I listen to music every day and out of nowhere the music is stopping playing, the play...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Clicking "...Show more" on a podcast description makes Spotify scroll to the end

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the way to the end of the description. Quite annoying for pod...

Visitor

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the w...

Dian

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes