Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60853 Views
78 replies
27 likes

60853 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
83765 Views
278 replies
22 likes

83765 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5982 Views
1 replies
6 likes

5982 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146247 Views
0 replies
26 likes
Mac
Windows

146247 Views
0 replies
26 likes

Superuser Contribution Spotify Wont play on desktop app

Plan: PremiumCountry: USADevice: PC Operating System: Windows 10My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and the lyrics follow the scrum, but no audio comes out of the speakers. I can switc...

anoiing
Visitor
Plan: Premium Country: USA Device: PC Operating System: Windows 10 My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and ...
2023-09-14 12:16:41 AM
2023-10-05 12:14:20 PM
Lyubka
Moderator
495 Views
5 replies
0 likes

495 Views
5 replies
0 likes

Superuser Contribution Song Context Menu opening twice

It seems like this is only a minor UI bug1. Hover over a Song2. Left click the three dots that open the "Song Context Menu"-> The "Song Context Menu" should now be visible3. Right click the three dots that open the "Song Context Menu"-> Now another i...

New user
Visitor
It seems like this is only a minor UI bug 1. Hover over a Song 2. Left click the three dots that open the "Song Context Menu" -> The "Song Context Menu" should now be visible 3. Right click ...
2023-10-03 12:35:18 PM
2023-10-05 11:36:35 AM
Yordan
Moderator
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Superuser Contribution Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

Ashirimran7
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There i...
2023-10-03 11:50:47 AM
2023-10-05 10:32:18 AM
Yordan
Moderator
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Superuser Contribution Too many ads on free plan

PlanFree/PremiumCountryUSAOperating SystemWindows 10 My Question or IssueI get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. It's become absurd. I use to get a reasonable series of commercials, followed b...

1278081198
Newbie
Plan Free/Premium Country USA Operating System Windows 10 My Question or Issue I get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. ...
2021-12-22 8:48:56 PM
2023-10-05 7:03:28 AM
raidynrosko
Newbie
1167 Views
2 replies
0 likes

1167 Views
2 replies
0 likes

Can't Delete a playlist

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

gmeza3
Casual Listener
There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen
2023-09-29 4:47:16 AM
2023-10-04 8:23:40 PM
MauriceMV
Spotify Star
337 Views
2 replies
0 likes

337 Views
2 replies
0 likes

Cant access undownloaded music or home

Hi. I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong. I also cant access / search for anything through search. I have had no issues in the past, so I ha...

AJB2
Casual Listener
Hi. I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong. I also cant access / search for any...
2023-10-04 4:29:52 PM
2023-10-04 4:50:43 PM
mauve_minnow
Roadie
268 Views
2 replies
0 likes

268 Views
2 replies
0 likes

J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque

J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque dans mon nouvel ordi. mais par contre elle demeure sur mon cellulaire ?

New user
Visitor
J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque dans mon nouvel ordi. mais par contre elle demeure sur mon cellulaire ?
2023-10-04 1:47:33 PM
2023-10-04 2:43:34 PM
Zach-chan
Regular
176 Views
1 replies
0 likes

176 Views
1 replies
0 likes

Superuser Contribution Shuffle won't turn off for Liked Songs

PlanPremiumOperating SystemWindows 10 My Question or IssueI just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT have the shuffle function on, and there doesn't seem to be any way to p...

user-removed
Visitor
Plan Premium Operating System Windows 10 My Question or Issue I just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT hav...
2019-09-23 1:21:25 AM
2023-10-04 11:13:07 AM
Lyubka
Moderator
11180 Views
14 replies
3 likes

11180 Views
14 replies
3 likes

Superuser Contribution Randomly Pausing songs

When ever I'm playing a song it will run for about 10-20 seconds before it will pause on its own. I have uninstalled and reinstalled the app, cleared temp caches, restarted the system, lowered the audio quality and have tried it with hardware acceler...

New user
Visitor
When ever I'm playing a song it will run for about 10-20 seconds before it will pause on its own. I have uninstalled and reinstalled the app, cleared temp caches, restarted the system, lowered the a...
2023-07-29 3:37:25 AM
2023-10-04 9:47:02 AM
Lyubka
Moderator
326 Views
3 replies
1 likes

326 Views
3 replies
1 likes

Superuser Contribution [FIX] Spotify Sound Lowering/Muffled

I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cut in, and no answers I had seen would work, including chang...

Melodre
Newbie
I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cu...
2019-01-13 9:19:50 AM
2023-10-03 5:54:50 PM
xPaPaDx
Casual Listener
20356 Views
5 replies
5 likes

20356 Views
5 replies
5 likes

Download spotify to D Drive on Windows 10 PC

When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?

New user
Visitor
When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?
2022-12-29 1:25:54 PM
2023-10-03 2:15:38 PM
rbrands
Casual Listener
3246 Views
2 replies
0 likes

3246 Views
2 replies
0 likes

Superuser Contribution how do I sort the spotify pop up playlists menu when I try to add a song?

My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical order. i tried to find in which order is.. and it set t...

anaifrancisca
Newbie
My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical orde...
2023-10-02 10:21:35 PM
2023-10-03 11:40:32 AM
Alex
Spotify Legend
396 Views
1 replies
1 likes

396 Views
1 replies
1 likes

Superuser Contribution Spotify won't play any songs unless they're in my library

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine.If I select any artist at random and try to play anything of their content, Spotify just won't play and the player controls (play, prev/next, seek)...

uncle_lag
Newbie
All songs that are in my playlists, liked songs or playlists that I am following are playing just fine. If I select any artist at random and try to play anything of their content, Spotify just won't...
2023-10-02 4:57:51 PM
2023-10-03 11:21:06 AM
Alex
Spotify Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Solved!!Superuser Contribution Home page does not load on both desktop app and web player

PlanPremiumCountryVietnamOperating SystemWindows 10 My Question or IssueAs the title have stated, the home page does not load on both my desktop app and web player (mobile app still works). This happens across multiple devices and on different intern...

tuannamnguyen
Gig Goer
Plan Premium Country Vietnam Operating System Windows 10 My Question or Issue As the title have stated, the home page does not load on both my desktop app and web player (mobile app st...
2022-08-11 4:21:51 AM
2023-10-03 8:37:44 AM
Yordan
Moderator
8110 Views
55 replies
1 likes

8110 Views
55 replies
1 likes

Superuser Contribution Spotify doesn't work on my computer

Hi,I have an annoying and ongoing issue.I have a Premium Spotify account. My account works fine on my iPhone.But since June, there is no way to have it work on my computer (Win10, up-to-date) any more. I used the free version for years, and when I de...

New user
Visitor
Hi, I have an annoying and ongoing issue. I have a Premium Spotify account. My account works fine on my iPhone. But since June, there is no way to have it work on my computer (Win10, up-to-date) a...
2023-09-28 8:24:10 AM
2023-10-02 6:41:55 PM
Eni
Moderator
619 Views
1 replies
0 likes

619 Views
1 replies
0 likes

Solved!!Superuser Contribution No Audio after the last update

PremiumItalyDesktop appWindows 10 After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

pinen83
Music Fan
Premium Italy Desktop app Windows 10 After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on ...
2023-10-01 3:47:05 PM
2023-10-02 6:26:00 PM
pinen83
Music Fan
395 Views
2 replies
0 likes

395 Views
2 replies
0 likes

Superuser Contribution Play button , previous song button , next song button all 3 are greyed out

In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried using a different account but spotify just does not work...

SadGhhoul
Newbie
In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried usin...
2023-09-28 5:35:05 AM
2023-10-02 3:12:29 PM
Joan
Moderator
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Superuser Contribution idk if u ask questions here but my autoplay isnt working n ive tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

AAAAA47
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2023-10-01 10:39:30 PM
2023-10-02 11:17:08 AM
Yordan
Moderator
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Solved!!Superuser Contribution Playing Spotify from a desktop and Google home mini?

PlanPremiumCountryUK Operating System(Windows 10) My Question or IssueI usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to create a multi-room setup that I can use voice commands with. I currently use ...

SuA204
Newbie
Plan Premium Country UK Operating System (Windows 10) My Question or Issue I usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to...
2023-09-30 9:10:32 PM
2023-10-01 4:50:34 PM
Joan
Moderator
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Superuser Contribution Another "Spotify can't play this right now" Windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 ProSpotify version: Spotify for Windows (64 bit)1.2.21.1104.g42cf0a50 My Question or IssueI have tried seemingly everything, but trying to stream anything on the desktop app results in the 'Spoti...

BennyJones
Newbie
Plan Premium Country UK Device PC Operating System Windows 10 Pro Spotify version: Spotify for Windows (64 bit) 1.2.21.1104.g42cf0a50 My Question or Issue I have tried seemi...
2023-09-29 8:50:11 PM
2023-10-01 11:13:44 AM
Dian
Spotify Legend
339 Views
1 replies
1 likes

339 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts