Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83022 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
787749 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21677 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryAustraliaDeviceToshiba Portege Z20T-COperating SystemWindows 10 My Question or IssueRecently, when I have been playing certain songs from Spotify on my laptop, my desktop background and my lockscreen background have been changing their...
Plan Free Country Australia Device Toshiba Portege Z20T-C Operating System Windows 10 My Question or Issue Recently, when I have been playing certain songs from Spotify on my laptop,...
Newbie
5969 Views
2 replies
1 likes
PlanPremiumCountrySwitzerlandDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHey there^^ Everytime i try to play anything on the spotify desktop app (Windows) it tells me the following: Spotify can't play this right now. If you ha...
Plan Premium Country Switzerland Device Windows Desktop Operating System Windows 10 My Question or Issue Hey there^^ Everytime i try to play anything on the spotify desktop ...
Spotify Star
8582 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDeviceCustom Built PCOperating SystemWindows 10 22H2 My Question or IssueSo I have Spotify Premium and I just hit the Device Limit. There is a slight problem though, I am a guy who likes to keep his system clean, so I res...
Plan Premium Country New Zealand Device Custom Built PC Operating System Windows 10 22H2 My Question or Issue So I have Spotify Premium and I just hit the Device Limit. There...
Visitor
1463 Views
8 replies
1 likes
PlanPremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 My Question or Issuewhen adding a lot of songs (in this case 200) to the queue at once, only a limited ammount is added (70 in this case)
Plan Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11 My Question or Issue when adding a lot of songs (in this case 200) to the queue at once, only a li...
Roadie
439 Views
1 replies
0 likes
PlanFree/PremiumCountryINDevice(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI have purchased sportify premium, but it is not reflecting/showing in my account.
Plan Free/Premium Country IN Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue I have pur...
Moderator
559 Views
3 replies
0 likes
PlanFree/PremiumCountry US Device Windows 10 computer(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the "local files" option turned offEvery time I star...
Plan Free/Premium Country US Device Windows 10 computer (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc....
Newbie
1416 Views
4 replies
0 likes
PlanPremiumCountryIrelandDeviceHP laptopOperating SystemWindows 10 My Question or IssueHeya, on my spotify app there doesnt appear to be a option to start a group session. I've only recently noticed that I've never actually had this feature before un...
Plan Premium Country Ireland Device HP laptop Operating System Windows 10 My Question or Issue Heya, on my spotify app there doesnt appear to be a option to start a group session. I'...
Spotify Star
1318 Views
2 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue My brother and I are testing out the Group Session feature. I've been hoping for this feature in a streaming service for like a decade, so I'm excited! However, using a deskt...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue My brother and I are testing out the Group Session feature. I've been hoping for this featu...
Spotify Star
2495 Views
1 replies
4 likes
Even when I play a game the music stops after clicking spacebar. Logging out and logging in didn't work. Can someone help?
Even when I play a game the music stops after clicking spacebar. Logging out and logging in didn't work. Can someone help?
Moderator
1857 Views
1 replies
0 likes
PlanFree Operating SystemWindows 10
Plan Free Operating System Windows 10
Moderator
672 Views
3 replies
0 likes
None of the below information is required. HowevePlaMy Question or IssuePlan: Premium Family OwnerCountry: United StatesDevice: DesktopOperating System: Windows 10 Pro Thiss app alleges to be accessable, but will only open if full screen, cannot be a...
None of the below information is required. HowevePla My Question or Issue Plan: Premium Family Owner Country: United States Device: Desktop Operating System: Windows 10 Pro Thiss app al...
Moderator
307 Views
1 replies
0 likes
I lost an option to sort by date added in my shared playlist. There are options: Title, Artist, Album or podcast, Added by, Duration, Custom order. Date added doesn't appear even if I expand the window, reset app, relog, etc.
I lost an option to sort by date added in my shared playlist. There are options: Title, Artist, Album or podcast, Added by, Duration, Custom order. Date added doesn't appear even if I expand the ...
Moderator
2082 Views
11 replies
1 likes
PlanPremiumCountryUKOperating SystemWindows 11 My Question or IssueI was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I press the fullscreen button it hangs off of the edge of the display meanin...
Plan Premium Country UK Operating System Windows 11 My Question or Issue I was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I pr...
Visitor
1942 Views
2 replies
0 likes
Scaling UI resets when clicking on home button.When you scale ui ctrl and +/- and then click on home, scale resets.
Scaling UI resets when clicking on home button. When you scale ui ctrl and +/- and then click on home, scale resets.
Moderator
1236 Views
3 replies
0 likes
The spotify desktop decides to randomly stop working for 20+ seconds. I click play/pause/skip or try to select a new song, and nothing happens. If a song is currently playing, then it will continue playing even after I close the app; then when I try ...
The spotify desktop decides to randomly stop working for 20+ seconds. I click play/pause/skip or try to select a new song, and nothing happens. If a song is currently playing, then it will continue p...
Moderator
1337 Views
6 replies
1 likes
PlanPremium Operating SystemWindows 10 VersionSpotify for Windows (64 bit) 1.2.33.1042.g26c92729My Question or IssueSpotify doesn't stop playing when closing laptop lid.Windows power settings are set to sleep when closing the lid, but if Spotify is p...
Plan Premium Operating System Windows 10 Version Spotify for Windows (64 bit) 1.2.33.1042.g26c92729 My Question or Issue Spotify doesn't stop playing when closing laptop lid. ...
Moderator
4147 Views
3 replies
1 likes
My monitor starts flickering as soon the app/website starts. Clip to visualize my issue: https://youtu.be/UnKfDp7GK7Q?si=OL6UgcRua-z1RcKH
My monitor starts flickering as soon the app/website starts. Clip to visualize my issue: https://youtu.be/UnKfDp7GK7Q?si=OL6UgcRua-z1RcKH
Moderator
492 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceLaptop running Windows 10My Question or IssueRecently when using the current version of the Spotify desktop app, the 'Recent searches' list on the Search page has stopped updating with whatever I click on in the ...
Plan Premium Country United Kingdom Device Laptop running Windows 10 My Question or Issue Recently when using the current version of the Spotify desktop app, the 'Recent searches' list on the ...
Casual Listener
3030 Views
8 replies
2 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Pro 22H2 Hello. For the past few months now I have been having an issue on my desktop PC running windows 10, where the albums in my library list will not load past a certain point, seemingly hap...
Plan Premium Country USA Device PC Operating System Windows 10 Pro 22H2 Hello. For the past few months now I have been having an issue on my desktop PC running windows 10, where the a...
Newbie
1078 Views
2 replies
2 likes
PlanPremiumCountryLithuaniaDeviceThinkPad PCOperating SystemWindows 11 My Question or IssueVideo for example for Joe Rogan experience plays wellVideo for Lex Fridman podcast does not play, and says update the app even though its already latest
Plan Premium Country Lithuania Device ThinkPad PC Operating System Windows 11 My Question or Issue Video for example for Joe Rogan experience plays well Video for Lex Fridman podcas...
Moderator
419 Views
1 replies
0 likes
