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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139119 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139119 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54871 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54871 Views
  • 0 replies
  • 33 likes

Superuser Contribution Bug report: Clicking the album cover for queued local file opens invalid URL in browser

Spotify for Windows1.1.79.763.gc2965cdf I found this very specific bug and though I'd share. How to replicate1. Start playing any music2. Go to your local files and add any of the local files to your queue3. Skip to the next song in the queue so that...

  • Regular
  • Spotify for Windows 1.1.79.763.gc2965cdf   I found this very specific bug and though I'd share.   How to replicate 1. Start playing any music 2. Go to your local files and add any of...
  • AndresM
  • Spotify
  • 1086 Views
  • 13 replies
  • 0 likes
  • bug
    Desktop
    local files
    Windows
  • 1086 Views
  • 13 replies
  • 0 likes

Superuser Contribution Lyrics too fast due to crossfade not being accounted for

PlanPremiumCountryUKDeviceWindows 10 DesktopOperating Systemabove My Question or IssueI have noticed this on the desktop app, as the title says, but it's happening on ios as well. As the song changes, the lyrics are going too fast, I believe this is ...

  • Casual Listener
  • Plan Premium Country UK Device Windows 10 Desktop Operating System above   My Question or Issue I have noticed this on the desktop app, as the title says, but it's happening on ios as ...
  • oblivious
  • Casual Listener
  • 2117 Views
  • 12 replies
  • 11 likes
  • 2117 Views
  • 12 replies
  • 11 likes

Playlist song count doesn't match

I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on the top while scrolling to the bottom says there a...

  • Casual Listener
  • I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on...
  • archerdj
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Playlist
    song count
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Nissan ad pops up but does not play, unable to resume listening to music.

PlanFree/PremiumCountry DeviceHP Envy laptopOperating SystemWindows 11 My Question or IssueEvery time the Nissan ad tries to play it freezes and then I can't resume listening to music. I can restart the app and get it to play one or two songs before ...

  • Visitor
  •   Plan Free/Premium Country   Device HP Envy laptop Operating System Windows 11   My Question or Issue Every time the Nissan ad tries to play it freezes and then I can't res...
  • Eni
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Many, Many Bugs (White boxes on hover, wont play songs, doesn't detect devices)

PlanPremiumCountryCanadaDeviceHome-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobile (iOS) apps work great.Operating SystemWindows 11My IssueEv...

  • Casual Listener
  • Plan Premium Country Canada Device Home-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobi...
  • FinnBot5000
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • bugs
    errors
    won't play
    wont-play
  • 324 Views
  • 2 replies
  • 0 likes

Album release date removed

With the latest update i can only see the year, month and day of the release have been removed, why?

  • Visitor
  • With the latest update i can only see the year, month and day of the release have been removed, why? 😞
  • MattSuda
  • Spotify Star
  • 1542 Views
  • 9 replies
  • 5 likes
  • Windows
  • 1542 Views
  • 9 replies
  • 5 likes

Superuser Contribution Add release date to album page

Windows 10 I dont see why the iOS app has this but not the desktop. would be pretty simple so add this at the bottom along with other metadata

  • Gig Goer
  • Windows 10     I dont see why the iOS app has this but not the desktop. would be pretty simple so add this at the bottom along with other metadata
  • MattSuda
  • Spotify Star
  • 555 Views
  • 9 replies
  • 4 likes
  • 555 Views
  • 9 replies
  • 4 likes

Release Date of Albums

In previous Spotify versions, the exact release date was shown next to the album cover. Now, only the release year is displayed. Is there a way to get the release date back?

  • Casual Listener
  • In previous Spotify versions, the exact release date was shown next to the album cover. Now, only the release year is displayed. Is there a way to get the release date back? 
  • MattSuda
  • Spotify Star
  • 4873 Views
  • 5 replies
  • 25 likes
  • 4873 Views
  • 5 replies
  • 25 likes

Album/Song's full release date

Hi,I've noticed that the latest update for the desktop app (Windows) removed the full release date of an album, and now just presents the year. On version: 1.0.65.320.gac7a8e02 on the PC where i haven't updated I still see it, while on the newest ver...

  • Casual Listener
  • Hi, I've noticed that the latest update for the desktop app (Windows) removed the full release date of an album, and now just presents the year.   On version: 1.0.65.320.gac7a8e02 on the PC w...
  • MattSuda
  • Spotify Star
  • 4659 Views
  • 8 replies
  • 34 likes
  • Windows
  • 4659 Views
  • 8 replies
  • 34 likes

Superuser Contribution Multiple unwanted devices on desktop app, but not android

PlanPremium planCountryU.S. DevicePC desktopOperating SystemWindows 10 My desktop Spotify shows a few Alexa devices under Connect that I want to remove. They belong to family members in other states, one of whom I don't speak to and REALLY don't want...

  • Casual Listener
  • Plan Premium plan Country U.S.  Device PC desktop Operating System Windows 10   My desktop Spotify shows a few Alexa devices under Connect that I want to remove. They belong to fam...
  • Yordan
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline mode stuck. And it doesn't block any apps..

Hi, friendly peopleMy Spoti offline mode stuck. And it doesn't block any apps.. I'm an IT Professional..A few days ago when playing my list, sudenly stoped and never play again.. I look at the all settings after so have not any problem. Internet also...

  • Casual Listener
  • Hi,   friendly people My Spoti offline mode stuck. And it doesn't block any apps.. I'm an IT Professional.. A few days ago when playing my list, sudenly stoped and never play again.. ...
  • Goktug34
  • Casual Listener
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Solved!! Multiple Xbox one errors

Xbox one app keeps giving me error codes all different and a long, I'm using the old fat Xbox one. I can play my last songs from side bar but, cannot load app fully.I've tried uninstalling and reinstalling, resetting and hard resetting but nothing se...

  • Regular
  • Xbox one app keeps giving me error codes all different and a long, I'm using the old fat Xbox one. I can play my last songs from side bar but, cannot load app fully. I've tried uninstalling and rein...
  • alfamacro
  • Newbie
  • 6169 Views
  • 8 replies
  • 0 likes
  • Xbox one app errors
  • 6169 Views
  • 8 replies
  • 0 likes

Superuser Contribution Windows 11: Spotify window getting stuck below taskbar and cut off

PlanPremiumCountryUSDevicesurface pro and DesktopOperating Systemwin 11 My Question or IssueOn my laptop and my PC when Spotify first loads up and quite randomly, the bottom quarter of the window for Spotify gets stuck under the taskbar and cuts off ...

  • Casual Listener
  • Plan Premium Country US Device surface pro and Desktop Operating System win 11   My Question or Issue On my laptop and my PC when Spotify first loads up and quite randomly, the bottom ...
  • AndresM
  • Spotify
  • 1062 Views
  • 5 replies
  • 1 likes
  • cut off
    taskbar
    windows 11
  • 1062 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't delete playlist fully

I have tried on my phone, on my computer, on my wife's laptop, the playlist KEEPS popping up on "Home" on my computer, and it's annoying me. No matter the playlists I make and play after deleting it, it still shows in there! And it's not a dead link ...

  • Regular
  • I have tried on my phone, on my computer, on my wife's laptop, the playlist KEEPS popping up on "Home" on my computer, and it's annoying me. No matter the playlists I make and play after deleting it,...
  • Vasil
  • Moderator
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs won't play in App until I change audio device

PlanPremiumCountryUKDeviceWindows 10 Operating SystemWindows 10 My Question or IssueWhen I try to play songs after startup spotify just flicks through the songs rapidly and says song can't be played. I have searched the forums and found a fix that wo...

  • Casual Listener
  • Plan Premium Country UK Device Windows 10  Operating System Windows 10    My Question or Issue When I try to play songs after startup spotify just flicks through the songs ra...
  • Eni
  • Moderator
  • 1587 Views
  • 6 replies
  • 2 likes
  • 1587 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify playlist song recommendations are inaccurate, prefers Hebrew over English

PlanPremiumCountryIsraelDevicePC, Galaxy A50Operating SystemWindows 10, Android My Question or IssueThis problem is for both PC and Android, but since I use my PC more frequently I'll post it here.The Spotify playlist recommendation algoritm seems to...

  • Visitor
  • Plan Premium Country Israel Device PC, Galaxy A50 Operating System Windows 10, Android   My Question or Issue This problem is for both PC and Android, but since I use my PC more freque...
  • 31fjsjq36ckatwsjdgnd
  • Casual Listener
  • 610 Views
  • 3 replies
  • 0 likes
  • 610 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback Bar gets reset or pushed back when pausing.

For the past like 3 days or so I've noticed that whenever I pause a song it would push the progress bar back like 5 seconds or whatever or it would just reset it to 0 seconds and start the progress bar from there when the song is unpaused. This happe...

  • Regular
  • For the past like 3 days or so I've noticed that whenever I pause a song it would push the progress bar back like 5 seconds or whatever or it would just reset it to 0 seconds and start the progress b...
  • Dian
  • Moderator
  • 608 Views
  • 11 replies
  • 3 likes
  • 608 Views
  • 11 replies
  • 3 likes

Superuser Contribution windows spotify can´t connect with android

I noticed that discord stopped showing me the songs that I was listening to on spotify, I tried to fix it with everything, uninstalling and installing it, unlinking and linking discord with spotify, but it didn't work, then I tried to connect my andr...

  • Newbie
  • I noticed that discord stopped showing me the songs that I was listening to on spotify, I tried to fix it with everything, uninstalling and installing it, unlinking and linking discord with spotify, ...
  • AndresM
  • Spotify
  • 272 Views
  • 1 replies
  • 2 likes
  • 272 Views
  • 1 replies
  • 2 likes

Superuser Contribution Starting a song, short loop in the beginning (windows desktop)

PlanFreeCountryGermanyDeviceWindows PC, Desktop App (exe)Operating SystemWindows 10 My Question or IssueWhen i launch the program and start a song right away, it will start playing for 2-3 seconds and then i get a loop and second 2-3 are played again...

  • Music Fan
  • Plan Free Country Germany Device Windows PC, Desktop App (exe) Operating System Windows 10   My Question or Issue When i launch the program and start a song right away, it will start p...
  • Sabretooth
  • Casual Listener
  • 50915 Views
  • 315 replies
  • 169 likes
  • 50915 Views
  • 315 replies
  • 169 likes

Superuser Contribution Desktop/Android - When I press rewind, the song "thinks" it rewound, but continues to play

PlanPremiumCountryUnited StatesDeviceDesktop/Pixel 6/Android AutoOperating SystemWindows 10/Android My Question or IssueFor the last couple of months, I've had this issue on both mobile (Pixel 6 on Android) and desktop (a custom PC running Windows 10...

  • Casual Listener
  • Plan Premium Country United States Device Desktop/Pixel 6/Android Auto Operating System Windows 10/Android   My Question or Issue For the last couple of months, I've had this issue on ...
  • AndresM
  • Spotify
  • 159 Views
  • 3 replies
  • 0 likes
  • 159 Views
  • 3 replies
  • 0 likes