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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1890 Views

0 replies

2 likes

  • 1890 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148083 Views

83 replies

27 likes

  • 148083 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133418 Views

294 replies

22 likes

  • 133418 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11157 Views

1 replies

6 likes

  • 11157 Views
  • 1 replies
  • 6 likes

Superuser Contribution Problema com Spotify no desktop

PlanPremiumCountryBrasil DeviceWindows 10Operating SystemWindows 10 My Question or IssueEstou tendo dificuldades ao escutar podcasts pelo Spotify no Windows 10. Quando escuto episódios pelo computador e vou usar no celular, consigo visualizar clarame...

Casual Listener

Plan Premium Country Brasil   Device Windows 10 Operating System Windows 10   My Question or Issue Estou tendo dificuldades ao escutar podcasts pelo Spotify no Windows 10. Quando...

Joan

Moderator

506 Views

5 replies

0 likes

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Solved!!Superuser Contribution Covers music in spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  

Yordan

Moderator

406 Views

1 replies

0 likes

  • 406 Views
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Superuser Contribution hola no puedo escuchar en mi computadora de siempre,

hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la compu, pongo play y me salta un cartel que dice (spoti...

Visitor

hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la com...

Vasil

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Spotify Bottom Button are not centered

PlanPrenium but it is all the desktop versionCountryFranceDeviceAcer Nitro 5 Operating SystemWindows 10, last version (22h2) My Question or IssueSpotify bottom buttons are not centered ! They are off : in fact they are 8px too far right (on a 1920x10...

Casual Listener

Plan Prenium but it is all the desktop version Country France Device Acer Nitro 5  Operating System Windows 10, last version (22h2)   My Question or Issue Spotify bottom buttons a...

346 Views

0 replies

0 likes

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Superuser Contribution Playlist pausing at random

I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if anyone else has had this problem) where once a son...

Visitor

I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if...

Vasil

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify got error i cant play any song and my username got change into bunch of number and letter

PlanFreeCountryVietnamDeviceHP Laptop 15s-du1xxxOperating SystemWindows 11 My Question or IssueMy spotify app got error i cant play any songs or do anything and my username got change into bunch of number and letter

Newbie

  Plan Free Country Vietnam Device HP Laptop 15s-du1xxx Operating System Windows 11   My Question or Issue My spotify app got error i cant play any songs or do anything and my us...

Yordan

Moderator

453 Views

1 replies

0 likes

Account
Free
  • 453 Views
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Superuser Contribution Bring back the Friend bar

Can we just have the friend activity section on the desktop version please. I like to see what my friends are listening to, I have zero interest in another info bar about artists. if I want to click on them I will.

Newbie

Can we just have the friend activity section on the desktop version please. I like to see what my friends are listening to, I have zero interest in another info bar about artists.  if I want ...

Yordan

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can a Host pause/play for everyone in a Listening Party

PlanPremiumCountryUK DevicePCOperating SystemWindows My Question or IssueIf a host starts a Listening Party in Discord, is there any way for the "host" to be able to Pause/Play music for all listeners? I know everyone involved has the ability to star...

Newbie

Plan Premium Country UK   Device PC Operating System Windows    My Question or Issue If a host starts a Listening Party in Discord, is there any way for the "host" to be abl...

Vasil

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

CPU usage high

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHi. When I run Spotify on my Windows 10 laptop, the CPU usage gets very high (30% or more) for an extended period of time. This has the effect of making my fan run loudly and...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Hi. When I run Spotify on my Windows 10 laptop, the CPU usage gets very high (30% or more) for an ...

461 Views

0 replies

0 likes

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Superuser Contribution Inconsistency in "Now Playing View" Sidebar: Album Title Persists after Album Completion

I would like to report an issue with Spotify's "Now Playing View" sidebar. Specifically, there is an inconsistency in how the album title is displayed above the current song when playing a full album.Currently, when playing an album, the title of the...

Newbie

I would like to report an issue with Spotify's "Now Playing View" sidebar. Specifically, there is an inconsistency in how the album title is displayed above the current song when playing a full album...

AlejaR

Moderator

351 Views

1 replies

1 likes

  • 351 Views
  • 1 replies
  • 1 likes

Solved!! Spotify connect stop working with Marantz AVR,

PlanFamilly CountryFrance DeviceSpotify Windows, Spotify connect on Marantz CR-612 and Marantz SR8015 Operating SystemWindows 11 My Question or IssueHello,Since a few days, Spotify connect have stop working with my Marantz AVR.When I connect to the A...

Casual Listener

Plan Familly   Country France   Device Spotify Windows, Spotify connect on Marantz CR-612 and Marantz SR8015   Operating System Windows 11   My Question or Issue Hell...

Lo92fr

Casual Listener

837 Views

1 replies

0 likes

Spotify Connect Marantz NoSound
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Superuser Contribution Picture of the playing song stops showing after a local file is played

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10My Question or IssueAfter playing a local file, or controlling Spotify trough another device on the same network, pictures of the currently playing song stop showing. They show again if you m...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue After playing a local file, or controlling Spotify trough another device on the same network, pictures...

MihailY

Moderator

358 Views

1 replies

0 likes

cover pictures
Local files on Windows 10
Windows 10 Desktop App
  • 358 Views
  • 1 replies
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Spotify App on Windows wont sync songs

Plan(sadly) PremiumCountryGermany DeviceComputerOperating SystemWindows 10 My Question or Issue Spotify App wont sync my liked songs or any playlist i created. This issue is present since at least two years now. I thought waiting a few years and an u...

Newbie

Plan (sadly) Premium Country Germany   Device Computer Operating System Windows 10   My Question or Issue   Spotify App wont sync my liked songs or any playlist i created. ...

286 Views

0 replies

0 likes

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Solved!!Superuser Contribution "feedback.added-to-playlist-specific" message appears when adding music to a playlist

PlanPremiumCountryUnited KingdomDeviceMicrosoft Surface BookOperating SystemWindows 11 My Question or IssueI'm using Spotify for Windows (1.2.14.1149.ga3ae422d) and when I add tracks to a playlist, a message appears saying "feedback.added-to-playlist...

Regular

Plan Premium Country United Kingdom Device Microsoft Surface Book Operating System Windows 11   My Question or Issue I'm using Spotify for Windows (1.2.14.1149.ga3ae422d) and when I ad...

AlejaR

Moderator

2292 Views

11 replies

12 likes

bug
message
Windows
  • 2292 Views
  • 11 replies
  • 12 likes

Superuser Contribution Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar.   Together, the individually customiz...

Jenjam

Roadie

133418 Views

294 replies

22 likes

  • 133418 Views
  • 294 replies
  • 22 likes

Superuser Contribution can't hear anything

PlanFreeCountryAustraliaDeviceLenovo Thinkpad Windows 10Operating SystemWindows 10 My Question or IssueMy audio isn't working

Visitor

Plan Free Country Australia Device Lenovo Thinkpad Windows 10 Operating System Windows 10   My Question or Issue My audio isn't working

Dian

Spotify Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download

PlanFreeCountryUnited StatesDevicePcOperating SystemWindows 11 My Question or IssueI am unable to download spotify when ever i try its says spotify cant be started (error code 17)

Visitor

Plan Free Country United States Device Pc Operating System Windows 11   My Question or Issue I am unable to download spotify when ever i try its says spotify cant be started (error cod...

Lyubka

Moderator

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
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Superuser Contribution Spotify High CPU usage

PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10, i5 9600K My Question or IssueSpotify has been using lots of cpu as of recently and I am wondering if anybody else is having this issue. Whenever I change songs, either using media keys or ...

Newbie

Plan Free/Premium Country USA Device PC Operating System Windows 10, i5 9600K   My Question or Issue Spotify has been using lots of cpu as of recently and I am wondering if anybody els...

MihailY

Moderator

1532 Views

1 replies

2 likes

  • 1532 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs won't play on desktop app, and web player says something went wrong

After logging into the web player I get a permanent "something went wrong." I'm on the right version of Chrome and have restarted it and my computer. My desktop app is the same, loading recent activity but not playing anything or letting me access my...

Visitor

After logging into the web player I get a permanent "something went wrong." I'm on the right version of Chrome and have restarted it and my computer. My desktop app is the same, loading recent activi...

Eni

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes