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spotify does not play

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spotify does not play

any song I press play it does not work

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Hey @tykurwo,

 

Thank you for reaching out here in the Community.

 

It sounds like the app is not responsive at all. Could you try to restart your device to see if that makes any difference for you?


It's also a good idea to remove any apps or services that Spotify may be connected with or affected by and check if the issue continues.

 

Lastly, we'd also recommend giving this a try on a different network. If possible, ask a friend or a family member to start a hotspot for you and use that network to test if you'll be able to play music. If this is not possible - try with another Wi-Fi connection instead.

 

Hope this helps. Let us know how you get on ๐Ÿ™‚

LyubkaModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

2 Replies
Marked as solution

Hey @tykurwo,

 

Thank you for reaching out here in the Community.

 

It sounds like the app is not responsive at all. Could you try to restart your device to see if that makes any difference for you?


It's also a good idea to remove any apps or services that Spotify may be connected with or affected by and check if the issue continues.

 

Lastly, we'd also recommend giving this a try on a different network. If possible, ask a friend or a family member to start a hotspot for you and use that network to test if you'll be able to play music. If this is not possible - try with another Wi-Fi connection instead.

 

Hope this helps. Let us know how you get on ๐Ÿ™‚

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Meu dispositivo mรณvel estรก com o mesmo problema, ja fiz as atualizaรงรตes, desistalei o app e ainda assim nรฃo voltou a funcionar!!

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