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Deskop app doesn't sync with other devices - possible Spotify Connect issue.

Deskop app doesn't sync with other devices - possible Spotify Connect issue.

Plan

Premium

Country

Poland

Device

 

Operating System

Windows 11

 

My Question or Issue


Hello,

 I've noticed that when I play a song from the Spotify app on Android or iOS through Spotify Connect, it doesn't synchronize with the deskop app. I installed the previous version of the Spotify desktop app, and it worked, however, when the app updated automatically, the issue reappeared.


In the Web Player everything works fine.

 

Please fix this!

 

Reply
2 Replies

Hey there @Kylie99! Thanks for reporting this in the Community.

Can you please provide the info below:

- Device make and model

- OS version

- Spotify version

With this info on hand, it will help us get a better look at what's happening on your end.

I'll be on the lookout.
/Mateus

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey, there again @Kylie99!

I'd appreciate it if you could provide the info I requested earlier in this thread here since this will be further investigated there.

Thanks!

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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