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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137247 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137247 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53500 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53500 Views
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  • 33 likes

Local Files only play .mp3, not .m4a

Hi all, I am pretty new to Spotify and generally much prefer it to Itunes so decided to import my Itunes library. Under local files I see all the tracks but th eonly ones that I can hear are the mp3s - m4a appear to be playing but I can't hear them. ...

  • Casual Listener
  • Hi all, I am pretty new to Spotify and generally much prefer it to Itunes so decided to import my Itunes library.  Under local files I see all the tracks but th eonly ones that I can hear are th...
  • heriopl
  • Casual Listener
  • 5377 Views
  • 5 replies
  • 0 likes
  • Windows
  • 5377 Views
  • 5 replies
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Superuser Contribution Still can't play local files on my phone

I can't play any local files from my laptop on my phone and I've tried everything. The local files do appear on my phone but they are greyed out even if I have them downloaded. I've toggled local files on in both my laptop and phone, I made sure that...

  • Regular
  • I can't play any local files from my laptop on my phone and I've tried everything. The local files do appear on my phone but they are greyed out even if I have them downloaded. I've toggled local fil...
  • Yordan
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
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Superuser Contribution [SOLVED]Spotify hängt bei der ersten Sekunde

Seit ein paar Tagen, hängt bei mir Spotify bei 0 Sekunden und es werden Songs nicht mehr abgespielt. Sobald ich itunes öffne, startet die Wiedergabe in Spotify.....Wenn ich itunes wieder schließe, stoppt die Wiedergabe in Spotify... Oo Windows Sounds...

  • Music Fan
  • Seit ein paar Tagen, hängt bei mir Spotify bei 0 Sekunden und es werden Songs nicht mehr abgespielt.   Sobald ich itunes öffne, startet die Wiedergabe in Spotify..... Wenn ich itunes wieder s...
  • Alex
  • Moderator
  • 1441 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1441 Views
  • 3 replies
  • 0 likes

[Desktop] Crashed Windows, Memory Dump included

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueMicrosoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\MEMORY.D...

  • Newbie
  • Plan Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Co...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Liked songs sorted by genre

Hello!If you're like me, you "Like" to listen to various genres, but sometimes don't want to mix them all. Now I know this is similar to a post from 2014, but I'm wondering if the contents of the "Liked" songs can be sorted into genres. I would prefe...

  • Newbie
  • Hello! If you're like me, you "Like" to listen to various genres, but sometimes don't want to mix them all. Now I know this is similar to a post from 2014, but I'm wondering if the contents of the...
  • OscarDC
  • Moderator
  • 794 Views
  • 3 replies
  • 10 likes
  • Desktop
    Your Library
  • 794 Views
  • 3 replies
  • 10 likes

Solved!!Superuser Contribution Desktop app keeps muting itself periodically

PlanPremiumCountryUSDeviceDesktopOperating SystemWin10 My Question or IssueSpotify desktop app is randomly muting itself a few times a day, often without me even being at my desk with my hands on any device, phone included. I'm unclear what the fix w...

  • Casual Listener
  • Plan Premium Country US Device Desktop Operating System Win10   My Question or Issue Spotify desktop app is randomly muting itself a few times a day, often without me even being at my ...
  • OscarDC
  • Moderator
  • 412 Views
  • 5 replies
  • 0 likes
  • 412 Views
  • 5 replies
  • 0 likes

[Desktop][Playlists] Do not refresh the recomm. list (in a playlist) after switching off the lyrics

Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song.Sometime I want to add some new recommended songs to a playlist and while listen to them, for some of them I open the lyrics. When ...

  • Newbie
  • Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song. Sometime I want to add some new recommended songs to a playlist and while list...
  • 79 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 79 Views
  • 0 replies
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Superuser Contribution New playlist does not contain default "Artist - Album" name

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueWhen creating new playlist from an album, app does not use default "Artist name - Album name" format, instead picks only "Album name". This makes left panel confus...

  • Casual Listener
  • Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue When creating new playlist from an album, app does not use default "Artist name - Album...
  • bobogu
  • Newbie
  • 418 Views
  • 5 replies
  • 7 likes
  • 418 Views
  • 5 replies
  • 7 likes

Superuser Contribution Adjustable synced lyrics

PlanFreeCountry Device(Lenovo Flex 14 )Operating System(Windows 10) My Question or IssueI think its nice to have the real time synced lyrics on spotify. However, on the windows app it is never synced up accurately, either its cut off to early or its ...

  • Visitor
  • Plan Free Country   Device (Lenovo Flex 14 ) Operating System (Windows 10)   My Question or Issue I think its nice to have the real time synced lyrics on spotify. However, on the ...
  • Jeremy
  • Spotify
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution stuttering issue

PlanFreeCountryUSADeviceThinkcentre M700Operating SystemWindows 10 My Question or Issuefor the past couple weeks, in the beginning 4-7 seconds of a song, it will choose one note, repeat it constantly, and then play the rest of the song just fine. ple...

  • Newbie
  •   Plan Free Country USA Device Thinkcentre M700 Operating System Windows 10   My Question or Issue for the past couple weeks, in the beginning 4-7 seconds of a song, it will choo...
  • Jeremy
  • Spotify
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Playlist's privacy have been reversed and won't update.

Hello, PlanFreeCountryIndonesiaDeviceBoth my android phone application and my PC installation. My Question or IssueI had about 7 public playlists on my account, I had decided yesterday to delete (private) a few. However, on my Desktop Spotify app wil...

  • Casual Listener
  • Hello,    Plan Free Country Indonesia Device Both my android phone application and my PC installation.     My Question or Issue I had about 7 public playlists on my acc...
  • Eni
  • Moderator
  • 313 Views
  • 7 replies
  • 0 likes
  • 313 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Connect] Can't play certain songs/playlists on connect devices.

PlanPremiumCountryNLDevice(PC, Android Phones, Connect Devices)Operating System(Windows 11, Android 11) My Question or IssueI can't play certain playlist anymore when using connect to play on other devices like my multiroom setup. When trying to play...

2022-03-22 10_02_22-Adana Twins - Bleeding.png
  • Casual Listener
  • Plan Premium Country NL Device (PC, Android Phones, Connect Devices) Operating System (Windows 11, Android 11)   My Question or Issue I can't play certain playlist anymore when using c...
  • Eni
  • Moderator
  • 326 Views
  • 3 replies
  • 1 likes
  • Android App
    Connect
    Desktop
  • 326 Views
  • 3 replies
  • 1 likes

Solved!! Connecting to Minx XI recently started failing when auth is needed

Plan: PremiumCountry: United states Spotify Connect Device:Cambridge Audio Minx XIFirmware:v270-a-012Spotify clients:Spotify for macOS (Apple Silicon) 1.1.81.604.gccacfc8cSpotify for Android 8.7.16.1354Spotify for Windows 1.1.81.604.gccacfc8c My Ques...

  • Casual Listener
  • Plan: Premium Country: United states   Spotify Connect Device: Cambridge Audio Minx XI Firmware: v270-a-012 Spotify clients: Spotify for macOS (Apple Silicon) 1.1.81.604.gcca...
  • rcvlierman
  • Casual Listener
  • 1224 Views
  • 5 replies
  • 0 likes
  • spotify connect
  • 1224 Views
  • 5 replies
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Superuser Contribution Desk Top app Skipping during playback

11/04/2022 Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this? thank you Mr M Dorrington

  • Visitor
  • 11/04/2022    Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this?  &nb...
  • Novy
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Home page, Good morning/Good afternoon/Good evening shows unrefreshed content

PlanPremiumCountrySpainDevice(Samsung Galaxy A51, Lenovo ideapad 330)Operating System(Android 11, Windows 10) My Question or IssueGood evening, At the home page, where the Good morning/Good afternoon/Good evening thing is, it shows unrefreshed conten...

  • Regular
  • Plan Premium Country Spain Device (Samsung Galaxy A51, Lenovo ideapad 330) Operating System (Android 11, Windows 10)   My Question or Issue Good evening,   At the home page, whe...
  • Jan_T
  • Casual Listener
  • 1553 Views
  • 14 replies
  • 2 likes
  • 1553 Views
  • 14 replies
  • 2 likes

Superuser Contribution Spotify can't play this right now....

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10My Question or IssueWhen I hit play for any song, it says "Spotify can't play this right now. If you have the file on your computer you can import it.So, Spotify worked fine on the des...

  • Regular
  • Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue When I hit play for any song, it says "Spotify can't play this right now. If you have the file ...
  • Vasil
  • Moderator
  • 594 Views
  • 11 replies
  • 0 likes
  • 594 Views
  • 11 replies
  • 0 likes

Superuser Contribution Volume bar glitch

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueHello! I have this annoying issue and I hope you can help me. When I drag the volume slider and start changing the volume, it just isn't doing what I want. For exa...

  • Casual Listener
  • Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue Hello! I have this annoying issue and I hope you can help me. When I drag the volume sl...
  • Vasil
  • Moderator
  • 2456 Views
  • 11 replies
  • 3 likes
  • 2456 Views
  • 11 replies
  • 3 likes

Superuser Contribution Spotify running in background(?)

PlanFreeCountryItalyDevice(Lenovo PC)Operating System(Windows 11 Pro) My Question or IssueHello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a backgro...

  • Newbie
  •   Plan Free Country Italy Device (Lenovo PC) Operating System (Windows 11 Pro)   My Question or Issue Hello, when i close spotify there is the left and right menu still active, b...
  • OscarDC
  • Moderator
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

  • Casual Listener
  • Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...
  • OscarDC
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Arranging Liked songs by dragging songs to a specific order

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. Similar to Winamp or any other media player. I have tried it and it doesn't s...

  • Regular
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. ...
  • dave_mifsud83
  • Newbie
  • 186 Views
  • 2 replies
  • 1 likes
  • 186 Views
  • 2 replies
  • 1 likes