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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2149 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151560 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139886 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11318 Views

1 replies

6 likes

  • 11318 Views
  • 1 replies
  • 6 likes

Superuser Contribution Sound on song missing, help

The song "You Like" from the artist PENTAGON has no sound, why? I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally other city. Uh whats going on?

Roadie

The song "You Like" from the artist PENTAGON has no sound, why?  I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally ...

Joan

Moderator

309 Views

1 replies

0 likes

  • 309 Views
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  • 0 likes

Superuser Contribution Spotify using over 400Mbps of upload and download bandwidth

PlanPremium DeviceDesktop PCOperating SystemWindows 11 My Question or IssueOccasionally I've noticed my connection to be stuttering in other programs. I narrowed the issue down to Spotify, shutting it down fixes the problem immediately always. I also...

Casual Listener

Plan Premium   Device Desktop PC Operating System Windows 11   My Question or Issue Occasionally I've noticed my connection to be stuttering in other programs. I narrowed the issue...

senseiRiksha

Newbie

2569 Views

4 replies

0 likes

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Superuser Contribution how to keep my libary opened when side bar opens or how to disable side bar?

Every time I swap an artists the track side bar opens and closes the library view. This happens on my laptop with small screen. How can I keep my library open even when the side bar opens, or how can I disable the side bar?Thank you

Gig Goer

Every time I swap an artists the track side bar opens and closes the library view. This happens on my laptop with small screen. How can I keep my library open even when the side bar opens, or how can...

Alex

Spotify Legend

523 Views

1 replies

0 likes

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Superuser Contribution How do I get the music to start again?

Today for the first time, it kept stopping. I'd start it again and it played for maybe 15 or 20 minutes then stop again. This happened 5 or 6 times, but the last time, I could NOT start it again! No matter what I do, I can't log in and get it to play...

Visitor

Today for the first time, it kept stopping. I'd start it again and it played for maybe 15 or 20 minutes then stop again. This happened 5 or 6 times, but the last time, I could NOT start it again! ...

Alex

Spotify Legend

354 Views

1 replies

0 likes

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Superuser Contribution The autoplay option doesn't appear in my account settings

I am trying to get an album to play through the entire list but it autoplays to a completely different song every time. Not only that but the option to disable autoplay doesnt appear in the settings menu.

Visitor

I am trying to get an album to play through the entire list but it autoplays to a completely different song every time. Not only that but the option to disable autoplay doesnt appear in the settings ...

stringerjarrod

Visitor

2144 Views

2 replies

0 likes

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Superuser Contribution Account spotify

mi da come errore di RIavviare la pagina, ma non posso fare nulla, nel tentativo di riprodurre la musica non funziona l'app

Visitor

mi da come errore di RIavviare la pagina, ma non posso fare nulla, nel tentativo di riprodurre la musica non funziona l'app

Joan

Moderator

403 Views

1 replies

0 likes

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Superuser Contribution what can I do to see my friend´s activity

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your friends see what you listen to" appears. I tried everyt...

Visitor

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your frie...

Joan

Moderator

314 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Queue breaks when a song is removed from a playlist

My Question or Issue:When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no longer recognizes that the songs are being played from t...

Newbie

My Question or Issue: When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no lon...

Lyubka

Moderator

554 Views

1 replies

0 likes

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Superuser Contribution Windows 10 Desktop App - Spotify cannot play this right now

PlanPremium FamilyCountryUSADeviceDesktop/LaptopOperating SystemWindows 10Spotify Version1.2.14.1149.ga3ae422d My Question or IssueDesktop application will not play any songs, however the web browser and the mobile app work just fine.Troubleshooting ...

Casual Listener

Plan Premium Family Country USA Device Desktop/Laptop Operating System Windows 10 Spotify Version 1.2.14.1149.ga3ae422d   My Question or Issue Desktop application will not play any s...

MiloBatera

Casual Listener

1067 Views

10 replies

3 likes

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  • 10 replies
  • 3 likes

Windows 10 / app has Can't Play this right now error on every track

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWithin the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the myriad of program issues I'm now having to deal with, Spotify app for Desktop ...

Visitor

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue Within the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the my...

user-removed

Not applicable

448 Views

2 replies

0 likes

cant play this right now
spotify windows 10 issue
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Spotify pausing frequently on Windows and Android

PlanPremiumCountryUSDeviceSamsung AO2S/Not sure but it's definitely a laptopOperating SystemNot Sure/Windows 11 My IssueSpotify is pausing predictably in the 30-32 second range i.e. 30 seconds into a song, it pauses, i hit play again, it pauses aroun...

Casual Listener

Plan Premium Country US Device Samsung AO2S/Not sure but it's definitely a laptop Operating System Not Sure/Windows 11   My Issue Spotify is pausing predictably in the 30-32 second ran...

TwentyWrong

Casual Listener

331 Views

1 replies

0 likes

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"Spotify can't play this right now" + FIX

Running the Windows Desktop Version of Spotify (Spotify for Windows1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed all the "n Steps to fix this issue" I could find but...

Casual Listener

Running the Windows Desktop Version of Spotify (Spotify for Windows 1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed...

user-removed

Not applicable

727 Views

1 replies

0 likes

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Solved!!Superuser Contribution no chance to login

PlanPremiumCountryGermanyDevicePCOperating System(Windows 11) My Question or IssueI've installed the Spotify-App out of the Windows-App-Store. - But when I'm trying to login nothing happens. I start from the following screenIf i click on "Anmeldung" ...

Casual Listener

Plan Premium Country Germany Device PC Operating System (Windows 11)   My Question or Issue I've installed the Spotify-App out of the Windows-App-Store. - But when I'm trying to login ...

behjat

Visitor

1030 Views

3 replies

0 likes

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Superuser Contribution blank and black screen on Spotify

This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, edit and view, and they have nothing that could hel...

Newbie

This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, ...

Dian

Spotify Legend

346 Views

1 replies

0 likes

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Solved!!Superuser Contribution Minor Desktop app Bug

PlanPremiumCountryIndiaDeviceLenovo ideapadOperating SystemWindows 10 My Question or IssueThis is a very small bug, hence might be unnoticed by the developers, but if I have spotify open on my desktop app and I change my resolution in settings for a ...

Casual Listener

Plan Premium Country India Device Lenovo ideapad Operating System Windows 10   My Question or Issue This is a very small bug, hence might be unnoticed by the developers, but if I have ...

Vasil

Moderator

420 Views

1 replies

0 likes

"Windows" "Bug"
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Superuser Contribution keeps saying cant play current song after 2 songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter every second song or so the song will make it t...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device PC Operating System Windows 10 &nbs...

MihailY

Moderator

311 Views

1 replies

0 likes

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Computer does not sync as PLAYED, podcasts played on android cell.

PLAN: FreeCOUNTRY: St Thomas, US Virgin IslandsDEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od O/S: Windows 10 Cell phone; Samsung Galaxy A03s androidI listen to PODCAST'S on my cell. Spotify on my laptop would show cell's PLAYED podcast...

Regular

PLAN: Free COUNTRY: St Thomas, US Virgin Islands DEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od               &n...

341 Views

0 replies

0 likes

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Superuser Contribution Sleeping Window wipes out Queue

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...

Regular

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...

leray

Casual Listener

1285 Views

11 replies

2 likes

  • 1285 Views
  • 11 replies
  • 2 likes