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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

875 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142701 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127174 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10726 Views

1 replies

6 likes

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  • 6 likes

Solved!!Superuser Contribution Can't add whole album to Liked Songs on Windows

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't bring it up. Relatedly, on Windows the context men...

Regular

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't...

Eni

Moderator

378 Views

1 replies

0 likes

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Solved!!Superuser Contribution volume fluctuating

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueRecently when playing from the desktop app the volume will abruptly go up or down. Sometimes it will happen every few minutes and then stay stable for a long while, but in th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Recently when playing from the desktop app the volume will abruptly go up or down.  Sometimes...

mok332

Visitor

2529 Views

5 replies

0 likes

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Desktop App Not Playing

PlanpremuimCountryukDevicePCOperating SystemWin10 Spotify for Windows (64 bit)1.2.33.1039.g8ddb5918 My Question or IssueSpotify cannot play any tunes through desktop app. Reinstalled, tried the install through Microsoft Store and tried without VPN. I...

Regular

Plan premuim Country uk Device PC Operating System Win10   Spotify for Windows (64 bit) 1.2.33.1039.g8ddb5918   My Question or Issue Spotify cannot play any tunes through deskt...

Mannie3

Regular

407 Views

1 replies

0 likes

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Solved!!Superuser Contribution Group Session From Pc

PlanPremiumCountryItalyDevicePC DesktopOperating SystemWindows 11 My Question or Issue is: i use spotify but when i want to start a Group Session it doesn't show up the impo

Casual Listener

Plan Premium Country Italy Device PC Desktop Operating System Windows 11   My Question or Issue is: i use spotify but when i want to start a Group Session it doesn't show up the impo &...

MattSuda

Spotify Star

8213 Views

4 replies

0 likes

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Solved!!Superuser Contribution Adding favorites in the windows desktop app doesn't work anymore.

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the site in Chrome browser. Is there anyone else experie...

Casual Listener

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the s...

jdesjardins1861

Casual Listener

1092 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify Desktop hanging/crashing when adding tracks from Smart Shuffle to playlist

Plan: PremiumCountry: UKDevice / OS: PC, Win 11My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding the tracks I like to the list. However, almost every time I add ...

Music Fan

Plan: Premium Country: UK Device / OS: PC, Win 11 My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding th...

Aconite

Music Fan

1167 Views

9 replies

0 likes

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Spotify web not working

I too am getting the same 429, too many request errors from the past two days1. tried after clearing all the cache2. Tried restarting the app3. tried after removing the extension4. tried in incognito5. tried in other browsers also

Music Fan

I too am getting the same 429, too many request errors from the past two days 1. tried after clearing all the cache 2. Tried restarting the app 3. tried after removing the extension 4. tried in i...

MateusM

Spotify Star

413 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Desktop client refuses to use default audio output device

Hey,since the last update my Spotify has been steadily refusing to use my default audio output device. First I put my default output as specific default for Spotify in the sound mixer, then I started disabling the devices Spotify was using instead of...

Casual Listener

Hey, since the last update my Spotify has been steadily refusing to use my default audio output device. First I put my default output as specific default for Spotify in the sound mixer, then I start...

Endunry

Newbie

2797 Views

3 replies

1 likes

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I can't play a specific song

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to see if Spotify may starts in the middle, nope. Refres...

Roadie

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to se...

Amay

Spotify Star

999 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop app starts playing with a Teams Incoming Call

PlanPremiumCountryUSDeviceDell Latitude 9420Operating SystemWindows 11My Question or IssueSpotify Desktop app is open but not playing. I receive an incoming phone call on my Teams app and Spotify starts playing music! This is the wrong time for music...

Casual Listener

Plan Premium Country US Device Dell Latitude 9420 Operating System Windows 11 My Question or Issue Spotify Desktop app is open but not playing.  I receive an incoming phone call on my T...

MihailY

Moderator

2229 Views

8 replies

0 likes

teams
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Superuser Contribution Doubleclicking on a playlist in the menu for adding songs makes the current song play from the start

PlanPremiumCountrySlovakiaDeviceIdeaPad Gaming 2 15ACH6Operating SystemWindows 10 Home My Question or IssueWhen clicking on the new menu for adding songs more easily (screenshot below) and accidentality double-clicking on one of the playlists where t...

Casual Listener

Plan Premium Country Slovakia Device IdeaPad Gaming 2 15ACH6 Operating System Windows 10 Home   My Question or Issue When clicking on the new menu for adding songs more easily (screens...

Yordan

Moderator

587 Views

5 replies

0 likes

bug
Desktop
playlist
Windows 10
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Superuser Contribution Album Cover Art super blurry/low quality

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with *every* album art, not just some. Internet connecti...

Casual Listener

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with ...

Scaredofwomen

Visitor

6980 Views

5 replies

7 likes

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  • 7 likes

spotify does not play over audio interface

hi there, i have a Focusrite 2i4 USB audio interface, which i use to work with programs like sibelius and ableton. Problem is that whenever it's connected, spotify wont play. this is of course very annoying. Any one experienced problems like this? be...

Casual Listener

hi there,   i have a Focusrite 2i4 USB audio interface, which i use to work with programs like sibelius and ableton. Problem is that whenever it's connected, spotify wont play. this is of co...

hwnobles

Newbie

54255 Views

28 replies

5 likes

Windows
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Solved!!Superuser Contribution Spotify Doesn't work PC

PlanFreeCountry GermanyDevicePCOperating System WindowsMy Question or Issue My Spotify Hasn't been working for one or two months and when i try to reinstall it, its still the same problem also web player doesn't work. All of the songs are gone, i can...

Casual Listener

  Plan Free Country  Germany Device PC Operating System  Windows My Question or Issue  My Spotify Hasn't been working for one or two months and when i try to reinstall i...

MartinT

Spotify Legend

28309 Views

16 replies

1 likes

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profile changes to facebook 'default' profile picture

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop version is still the facebook default one even when i r...

Casual Listener

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop vers...

haaashs

Casual Listener

374 Views

1 replies

0 likes

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Superuser Contribution How can I set up Spotify to not stop playing?

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For example, I will be listening to Spotify on my desktop co...

Casual Listener

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For examp...

Eni

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes