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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1850 Views

0 replies

2 likes

  • 1850 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147662 Views

83 replies

27 likes

  • 147662 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132820 Views

294 replies

22 likes

  • 132820 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11119 Views

1 replies

6 likes

  • 11119 Views
  • 1 replies
  • 6 likes

Superuser Contribution what can I do to see my friend´s activity

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your friends see what you listen to" appears. I tried everyt...

Visitor

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your frie...

Joan

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queue breaks when a song is removed from a playlist

My Question or Issue:When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no longer recognizes that the songs are being played from t...

Newbie

My Question or Issue: When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no lon...

Lyubka

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop App - Spotify cannot play this right now

PlanPremium FamilyCountryUSADeviceDesktop/LaptopOperating SystemWindows 10Spotify Version1.2.14.1149.ga3ae422d My Question or IssueDesktop application will not play any songs, however the web browser and the mobile app work just fine.Troubleshooting ...

Casual Listener

Plan Premium Family Country USA Device Desktop/Laptop Operating System Windows 10 Spotify Version 1.2.14.1149.ga3ae422d   My Question or Issue Desktop application will not play any s...

MiloBatera

Casual Listener

1045 Views

10 replies

3 likes

  • 1045 Views
  • 10 replies
  • 3 likes

Windows 10 / app has Can't Play this right now error on every track

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWithin the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the myriad of program issues I'm now having to deal with, Spotify app for Desktop ...

Visitor

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue Within the last week my computer was upgraded from Windows 8.1 to Windows 10. Among the my...

user-removed

Not applicable

438 Views

2 replies

0 likes

cant play this right now
spotify windows 10 issue
  • 438 Views
  • 2 replies
  • 0 likes

Spotify pausing frequently on Windows and Android

PlanPremiumCountryUSDeviceSamsung AO2S/Not sure but it's definitely a laptopOperating SystemNot Sure/Windows 11 My IssueSpotify is pausing predictably in the 30-32 second range i.e. 30 seconds into a song, it pauses, i hit play again, it pauses aroun...

Casual Listener

Plan Premium Country US Device Samsung AO2S/Not sure but it's definitely a laptop Operating System Not Sure/Windows 11   My Issue Spotify is pausing predictably in the 30-32 second ran...

TwentyWrong

Casual Listener

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now" + FIX

Running the Windows Desktop Version of Spotify (Spotify for Windows1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed all the "n Steps to fix this issue" I could find but...

Casual Listener

Running the Windows Desktop Version of Spotify (Spotify for Windows 1.2.14.1149.ga3ae422d) and trying to play something resulted in the pop-up message "Spotify can't play this right now". I followed...

user-removed

Not applicable

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution no chance to login

PlanPremiumCountryGermanyDevicePCOperating System(Windows 11) My Question or IssueI've installed the Spotify-App out of the Windows-App-Store. - But when I'm trying to login nothing happens. I start from the following screenIf i click on "Anmeldung" ...

Casual Listener

Plan Premium Country Germany Device PC Operating System (Windows 11)   My Question or Issue I've installed the Spotify-App out of the Windows-App-Store. - But when I'm trying to login ...

behjat

Visitor

1020 Views

3 replies

0 likes

  • 1020 Views
  • 3 replies
  • 0 likes

Superuser Contribution blank and black screen on Spotify

This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, edit and view, and they have nothing that could hel...

Newbie

This happened randomly and recently after having Spotify downloaded for 2-3yrs, whenever I try to open Spotify it appears blank and black screen. I can not move Spotify There is three dots for file, ...

Dian

Spotify Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Minor Desktop app Bug

PlanPremiumCountryIndiaDeviceLenovo ideapadOperating SystemWindows 10 My Question or IssueThis is a very small bug, hence might be unnoticed by the developers, but if I have spotify open on my desktop app and I change my resolution in settings for a ...

Casual Listener

Plan Premium Country India Device Lenovo ideapad Operating System Windows 10   My Question or Issue This is a very small bug, hence might be unnoticed by the developers, but if I have ...

Vasil

Moderator

407 Views

1 replies

0 likes

"Windows" "Bug"
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  • 1 replies
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Superuser Contribution keeps saying cant play current song after 2 songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter every second song or so the song will make it t...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device PC Operating System Windows 10 &nbs...

MihailY

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Computer does not sync as PLAYED, podcasts played on android cell.

PLAN: FreeCOUNTRY: St Thomas, US Virgin IslandsDEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od O/S: Windows 10 Cell phone; Samsung Galaxy A03s androidI listen to PODCAST'S on my cell. Spotify on my laptop would show cell's PLAYED podcast...

Regular

PLAN: Free COUNTRY: St Thomas, US Virgin Islands DEVICES: Computer; Hewlett-Packard laptop Model: 14-df0053od               &n...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
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Superuser Contribution Sleeping Window wipes out Queue

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...

Regular

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...

leray

Casual Listener

1273 Views

11 replies

2 likes

  • 1273 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify can't play this right now

Operating SystemTwo different Windows 11 systems My Question or IssueSpotify has been constantly breaking for me since I started using two devices to play it. I generally play music on my PC, but use my Laptop to control the music playing. Most of th...

Casual Listener

Operating System Two different Windows 11 systems   My Question or Issue Spotify has been constantly breaking for me since I started using two devices to play it. I generally play music on m...

Hardnerr07

Casual Listener

4863 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Problema com Spotify no desktop

PlanPremiumCountryBrasil DeviceWindows 10Operating SystemWindows 10 My Question or IssueEstou tendo dificuldades ao escutar podcasts pelo Spotify no Windows 10. Quando escuto episódios pelo computador e vou usar no celular, consigo visualizar clarame...

Casual Listener

Plan Premium Country Brasil   Device Windows 10 Operating System Windows 10   My Question or Issue Estou tendo dificuldades ao escutar podcasts pelo Spotify no Windows 10. Quando...

Joan

Moderator

505 Views

5 replies

0 likes

  • 505 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Covers music in spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  

Yordan

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution hola no puedo escuchar en mi computadora de siempre,

hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la compu, pongo play y me salta un cartel que dice (spoti...

Visitor

hola no puedo escuchar en mi computadora de siempre, pero en el celular sí puedo escuchar. Puedo operar desde la compu y se escucha por el cel, y cuando cambio la opcion, no logro esucuchar en la com...

Vasil

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Spotify Bottom Button are not centered

PlanPrenium but it is all the desktop versionCountryFranceDeviceAcer Nitro 5 Operating SystemWindows 10, last version (22h2) My Question or IssueSpotify bottom buttons are not centered ! They are off : in fact they are 8px too far right (on a 1920x10...

Casual Listener

Plan Prenium but it is all the desktop version Country France Device Acer Nitro 5  Operating System Windows 10, last version (22h2)   My Question or Issue Spotify bottom buttons a...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist pausing at random

I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if anyone else has had this problem) where once a son...

Visitor

I'm using windows Spotify, and have noticed that this glitch doesn't happen on any other platform I use for it, but there is a glitch that's been going on for weeks now (with my computer, not sure if...

Vasil

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes