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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2257 Views

0 replies

4 likes

  • 2257 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153189 Views

83 replies

27 likes

  • 153189 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143111 Views

294 replies

22 likes

  • 143111 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11389 Views

1 replies

6 likes

  • 11389 Views
  • 1 replies
  • 6 likes

Superuser Contribution Current playing music restarts when I press a keyboard bind.

PlanFreeCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI use the Spotify App on my PC and listen to music while using it. The issue is that when I type the letter "S", it restarts the current playing music as if that key was bind...

Casual Listener

Plan Free Country Brazil Device PC Operating System Windows 10   My Question or Issue I use the Spotify App on my PC and listen to music while using it. The issue is that when I type t...

Alex

Spotify Legend

1199 Views

3 replies

0 likes

  • 1199 Views
  • 3 replies
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Superuser Contribution [Destop] Unable to play anything

PlanPremiumCountryUSADevicedesktop app & browserOperating Systemwindows 10 My Question or IssueGetting the "unable to play" (see attachment) error message. Both desktop & browser apps. I even uninstalled & reinstalled per troubleshooting directions. ...

Newbie

Plan Premium Country USA Device desktop app & browser Operating System windows 10   My Question or Issue Getting the "unable to play" (see attachment) error message. Both desktop &...

Yordan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
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Superuser Contribution My music keeps stopping on every device after 30 seconds when I am online

PlanPremiumCountryUSADeviceSamsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection)Operating SystemAndroid Version 12, and Windows 11 respectively My Question o...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection) Operating Syst...

Alex

Spotify Legend

629 Views

1 replies

0 likes

"Desktop"
"Windows"
Android
Android 12
Desktop (Windows)
multi platform
Songs stopping
Spotify Desktop App
  • 629 Views
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Superuser Contribution Cannot Login after reinstalling the spotify for desktop application from the website

PlanFreeCountryIndiaDeviceLenovo Legion Y541Operating SystemWindows 11 My Question or IssueI was just cleaning up my PC (from software) and reinstalling Spotify, after installing it again, I clicked on "Login" It redirected me to web browser login pa...

Newbie

Plan Free Country India Device Lenovo Legion Y541 Operating System Windows 11   My Question or Issue I was just cleaning up my PC (from software) and reinstalling Spotify, after inst...

Lyubka

Moderator

1333 Views

1 replies

0 likes

Login
  • 1333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs title appearing in Japanese

PlanPremiumCountryAustraliaOperating System Windows 10Version DetailsSpotify for Windows1.1.74.631.g0b24d9ad Bug ReportOn the 'Home' tab, the 'Liked Songs' playlist appeared in Japanese. There are no other odd translations happening on the page. It r...

Newbie

Plan Premium Country Australia Operating System  Windows 10 Version Details Spotify for Windows 1.1.74.631.g0b24d9ad   Bug Report On the 'Home' tab, the 'Liked Songs' playlist ap...

Alex

Spotify Legend

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes

My music keeps on pausing.

My music keeps on pausing, both on my computer and phone.

Visitor

My music keeps on pausing, both on my computer and phone.

ji18eaxuwpitwl0

Newbie

417 Views

2 replies

2 likes

  • 417 Views
  • 2 replies
  • 2 likes

Superuser Contribution Sound artifacts

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...

Composer

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym...

miles_153

Composer

1112 Views

6 replies

1 likes

issue
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  • 1 likes

Superuser Contribution Everything broken on startup / Spotify starts to autoplay and won't take inputs

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this. 5~ days ago I did yet another a clean install of Spotify (deleted everything from %appda...

Newbie

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this.   5~ days ago I did yet anothe...

MihailY

Moderator

413 Views

1 replies

0 likes

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Superuser Contribution [Windows] UI Design bug - header doesn't touch the side corner.

Plan: PremiumCountry: BrazilDevice: Lenovo 320m NotebookOperating System: Windows 10Spotify Version: 1.215.828.0My Question or Issue: Is this purpose? What's the point? Video: https://www.youtube.com/watch?v=nqLqDg_IWp8

Newbie

Plan: Premium Country: Brazil Device: Lenovo 320m Notebook Operating System: Windows 10 Spotify Version: 1.215.828.0 My Question or Issue: Is this purpose? What's the point? ...

Yordan

Moderator

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

Newbie

Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...

MihailY

Moderator

551 Views

1 replies

0 likes

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Solved!!Superuser Contribution Back button on an album needs two clicks to work

PlanPremiumCountry DeviceDesktop, Web UIOperating SystemWindows 10 My Question or IssueWhen navigating to any album for instance from artist page, clicking the "go back" button won't work on the first time (it does nothing). It only works when presse...

Regular

Plan Premium Country   Device Desktop, Web UI Operating System Windows 10   My Question or Issue When navigating to any album for instance from artist page, clicking the "go back"...

jakestyles

Regular

3800 Views

27 replies

8 likes

Album page
  • 3800 Views
  • 27 replies
  • 8 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

Visitor

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...

Eni

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possibility to organize albums in folders?

PlanPremiumCountryBelgiumDeviceDesktop / Android (mobile)Operating SystemWindows 10 proMy Question or Issue Is there a possibility to organize albums in folders, just like you can do with playlists? On my desktop, I cannot create a folder for albums....

Casual Listener

Plan Premium Country Belgium Device Desktop / Android (mobile) Operating System Windows 10 pro My Question or Issue   Is there a possibility to organize albums in folders, just like yo...

martinlegrice

Regular

6285 Views

4 replies

35 likes

  • 6285 Views
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  • 35 likes

Superuser Contribution Tray Icon: no keyboard shortcuts

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThe Spotify tray icon/widget has only one function: mouse left click brings up the application. There are no keyboard actions defined (RETURN, SPACE, Shift-F10, Menu, etc.). Al...

Visitor

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue The Spotify tray icon/widget has only one function: mouse left click brings up the application....

Yordan

Moderator

477 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My Liked Songs playlist is buggy, trying to export list of songs in playlist

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,500 liked songs. The specific issue here is I wante...

Regular

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,...

Lyubka

Moderator

1096 Views

6 replies

0 likes

liked songs
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Superuser Contribution How to fix "127.0.0.1 refused to connect." when trying to log in

I launch spotify and when I try to log in, it opens a window in my browser, when I click on "Continue to the app", it opens a new tab saying "This site can’t be reached127.0.0.1 refused to connect.Try:Checking the connectionChecking the proxy and the...

Visitor

I launch spotify and when I try to log in, it opens a window in my browser, when I click on "Continue to the app", it opens a new tab saying "This site can’t be reached 127.0.0.1 refused to connec...

cornflourblue

Newbie

9508 Views

10 replies

4 likes

  • 9508 Views
  • 10 replies
  • 4 likes

Solved!!Superuser Contribution Spotify says Good Afternoon when its morning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis occurs only on Windows version (11). Phone is correct using the same account.

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This oc...

Eni

Moderator

1547 Views

7 replies

0 likes

  • 1547 Views
  • 7 replies
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Superuser Contribution Spotify stopping working partially the longer it is launched

PlanFree+PremiumCountryCzech Republic DeviceDesktopOperating SystemWindows 10 My Question or IssueHi, I am experiencing an issue for several weeks (just decided to try some investigation with you). When I am using my desktop, Spotify launches automat...

Regular

  Plan Free+Premium Country Czech Republic   Device Desktop Operating System Windows 10   My Question or Issue Hi,   I am experiencing an issue for several weeks (ju...

AlejaR

Moderator

690 Views

6 replies

1 likes

  • 690 Views
  • 6 replies
  • 1 likes