Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87223 Views

40 replies

68 likes

  • 87223 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

816197 Views

505 replies

64 likes

  • 816197 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29558 Views

30 replies

7 likes

  • 29558 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3467 Views

0 replies

4 likes

  • 3467 Views
  • 0 replies
  • 4 likes

Superuser Contribution Genre links in other genres pages doesn't work

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a strange issue. I can't press Ge...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Noguri

Roadie

1516 Views

8 replies

0 likes

"desktop" "app"
"Windows"
Genres & Moods
Sub-genres
  • 1516 Views
  • 8 replies
  • 0 likes

Socks5 proxy does not work with default settings

PlanPremiumDevicePCOperating SystemWindows 10 21H2 19044.1645Spotify Version1.1.81.604.gccacfc8c with clean reinstall My Question or IssueWhen I set up the socks5 proxy through the client's built-in proxy function, it wouldn't work. I checked and fou...

Casual Listener

Plan Premium Device PC Operating System Windows 10 21H2 19044.1645 Spotify Version 1.1.81.604.gccacfc8c with clean reinstall   My Question or Issue When I set up the socks5 p...

Patys1

Visitor

4998 Views

6 replies

5 likes

bug
proxy
  • 4998 Views
  • 6 replies
  • 5 likes

Superuser Contribution Smart shuffle doesn't work

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I turn smart shuffle on, no recommendations appear on qu...

Casual Listener

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I tur...

Vasil

Moderator

2073 Views

4 replies

0 likes

  • 2073 Views
  • 4 replies
  • 0 likes

Superuser Contribution Shuffle Probability

Spotify Shuffle is neither a shuffle nor a randomizer.Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and does not discriminate based on any facts/statistics....

Newbie

Spotify Shuffle is neither a shuffle nor a randomizer. Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and...

clemmok

Casual Listener

4943 Views

3 replies

7 likes

Windows
  • 4943 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes after like 4 seconds of me doing something

Operating SystemWindows 10My Question or IssueSpotify app closes after like 4 seconds of me doing somethingI've done a clean installation and i've restarted my computer??

Casual Listener

  Operating System Windows 10 My Question or Issue Spotify app closes after like 4 seconds of me doing something I've done a clean installation and i've restarted my computer??

Maria

Moderator

1236 Views

9 replies

0 likes

  • 1236 Views
  • 9 replies
  • 0 likes

Superuser Contribution windows app plays only mono (web app play stereo in the same computer)

re-installed the appweb version plays stereo in te same computermono toggle is not ONit's been happening since a cuple of versions ago

Casual Listener

re-installed the app web version plays stereo in te same computer mono toggle is not ON it's been happening since a cuple of versions ago

Telray

Casual Listener

1017 Views

6 replies

0 likes

  • 1017 Views
  • 6 replies
  • 0 likes

Superuser Contribution Problem Bluetooth and Spotify on Windows.

PlanPremiumCountrySwedenDeviceHP laptopWindows 11 My Question or Issue).In the past I could select my VAGNER 940DAB stereo in Spotify (Bluetooth).Now VAGNER is not present in Spotify.Still I can play music on my VAGNER by selecting "This computer" an...

Casual Listener

Plan Premium Country Sweden Device HP laptop Windows 11   My Question or Issue). In the past I could select my VAGNER 940DAB stereo in Spotify (Bluetooth). Now VAGNER is not present in...

Eni

Moderator

846 Views

5 replies

0 likes

Vagner
  • 846 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay not working

My Spotify autoplay is not working even after reinstalling it multiple times. It always ends up a the first song of playlist

Casual Listener

My Spotify autoplay is not working even after reinstalling it multiple times. It always ends up a the first song of playlist

Eni

Moderator

1045 Views

8 replies

0 likes

  • 1045 Views
  • 8 replies
  • 0 likes

Pause Media Key pauses Youtube instead of Spotfy

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never been able to pause youtube before with media keys so ...

Newbie

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never be...

norsewulf

Casual Listener

35308 Views

27 replies

25 likes

  • 35308 Views
  • 27 replies
  • 25 likes

Superuser Contribution Pausing Spotify Playback Mutes ALL Audio Playback On My Computer

PlanPremiumCountryLithuaniaDeviceDellOperating SystemWindows 10 My Question or Issuehttps://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-computer-when-using/m-p/4535280#M533820https://community.spotify.com/t5/Desktop-Win...

Music Fan

Plan Premium Country Lithuania Device Dell Operating System Windows 10   My Question or Issue https://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-compute...

norsewulf

Casual Listener

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

jacobhanson1010

Music Fan

4393 Views

16 replies

3 likes

  • 4393 Views
  • 16 replies
  • 3 likes

Superuser Contribution Playing/pausing a song laggy (10+ seconds), slow app load times, only works after a clean reinstall.

PlanPremiumCountrySingapore DevicePCOperating SystemWindows 10 My Question or IssueWhen playing or pausing a song, it usually takes 10 seconds or more for the button to register no matter how many times I click on it. It's just plain unresponsive. Ne...

Newbie

Plan Premium Country Singapore   Device PC Operating System Windows 10   My Question or Issue When playing or pausing a song, it usually takes 10 seconds or more for the button t...

jacobhanson1010

Music Fan

2019 Views

4 replies

2 likes

  • 2019 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution How do I make the web version default behaviour be random order like the mobile app is?

First things first: this forum is confusing. It took me way too long to figure out how to create a new post... So, how can I make the playlist order be random by default in the web version? I like that it is like that by default on mobile, but on web...

Roadie

First things first: this forum is confusing. It took me way too long to figure out how to create a new post...   So, how can I make the playlist order be random by default in the web version? ...

Darth_GTB

Roadie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Windows 10 Spotify Grey/black screen

It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment )I've looked on other support threads and nothing has helped and yes I have reinstalled multiple times.please help

Casual Listener

It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment ) I've looked on other support threads and nothing has helped and yes...

Woohoojin

Casual Listener

1052 Views

1 replies

0 likes

Windows
  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song restarting when pausing during Jam

PlanPremiumCountrySweden DeviceXPS 15 9510Operating SystemWindows 11 My Question or IssueWhen I invite to a jam and another user joins the songs restarts whenever something is done like pausing or jumping to a specific segment of the song, for the ot...

Casual Listener

Plan Premium Country Sweden   Device XPS 15 9510 Operating System Windows 11   My Question or Issue When I invite to a jam and another user joins the songs restarts whenever some...

Novy

Moderator

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web browser is playing random content, Says its playing what you click on

Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "life Kit" but on the play bar it is something comple...

Visitor

Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "...

Ivelina

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clear queue button

Looked at the FAQ.  Can't see it in my Windows desktop app.

Casual Listener

Looked at the FAQ.  Can't see it in my Windows desktop app.

Vasil

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Taskbar Says 'No internet' and spotify stops working until ethernet is unplugged and replugged

Anyone ever seen this?This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray.When I unplug the ethernet a couple times, the Taskbar i...

Music Fan

Anyone ever seen this? This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray. ...

AlejaR

Moderator

612 Views

1 replies

0 likes

networking
  • 612 Views
  • 1 replies
  • 0 likes

Block a specific Band

Want to block Content of a specifc Band i once heard.The Windows App does not give me that Option. Or its really hard to find.

Visitor

Want to block Content of a specifc Band i once heard. The Windows App does not give me that Option. Or its really hard to find.

MateusM

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my spotify playlist sharing link not working?

I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page cannot be found". Does anyone have a solution?

Visitor

I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page c...

MateusM

Spotify Star

1366 Views

1 replies

0 likes

  • 1366 Views
  • 1 replies
  • 0 likes