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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1739 Views

0 replies

2 likes

  • 1739 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146262 Views

83 replies

27 likes

  • 146262 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131266 Views

294 replies

22 likes

  • 131266 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11010 Views

1 replies

6 likes

  • 11010 Views
  • 1 replies
  • 6 likes

Superuser Contribution BUG: cpu usage of Spotify desktop UI is stuck at 50% when idling

With version 1.2.13.661 The CPU usage of the chrome thread for the UI is using around 50% CPU usage even when idling in the background. I can kill the relevant Spotify process/thread, and it will cause the UI to reload. I tested downgrading, and it s...

Casual Listener

With version 1.2.13.661 The CPU usage of the chrome thread for the UI is using around 50% CPU usage even when idling in the background.  I can kill the relevant Spotify process/thread, and it wi...

crlogan

Newbie

792 Views

3 replies

1 likes

  • 792 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify needs to be connected to WiFi. It's always been connected.

For the first time, Spotify on my desktop appears as a black and gray image, and I am unable to get the regular (green) look back. "Help" tells me to reconnect to WiFi, after clicking & unclicking the "offline" mode. But I cannot get it to work.

Visitor

For the first time, Spotify on my desktop appears as a black and gray image, and I am unable to get the regular (green) look back. "Help" tells me to reconnect to WiFi, after clicking & unclickin...

Lyubka

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current playing music restarts when I press a keyboard bind.

PlanFreeCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI use the Spotify App on my PC and listen to music while using it. The issue is that when I type the letter "S", it restarts the current playing music as if that key was bind...

Casual Listener

Plan Free Country Brazil Device PC Operating System Windows 10   My Question or Issue I use the Spotify App on my PC and listen to music while using it. The issue is that when I type t...

Alex

Spotify Legend

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Destop] Unable to play anything

PlanPremiumCountryUSADevicedesktop app & browserOperating Systemwindows 10 My Question or IssueGetting the "unable to play" (see attachment) error message. Both desktop & browser apps. I even uninstalled & reinstalled per troubleshooting directions. ...

Newbie

Plan Premium Country USA Device desktop app & browser Operating System windows 10   My Question or Issue Getting the "unable to play" (see attachment) error message. Both desktop &...

Yordan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music keeps stopping on every device after 30 seconds when I am online

PlanPremiumCountryUSADeviceSamsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection)Operating SystemAndroid Version 12, and Windows 11 respectively My Question o...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection) Operating Syst...

Alex

Spotify Legend

598 Views

1 replies

0 likes

"Desktop"
"Windows"
Android
Android 12
Desktop (Windows)
multi platform
Songs stopping
Spotify Desktop App
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login after reinstalling the spotify for desktop application from the website

PlanFreeCountryIndiaDeviceLenovo Legion Y541Operating SystemWindows 11 My Question or IssueI was just cleaning up my PC (from software) and reinstalling Spotify, after installing it again, I clicked on "Login" It redirected me to web browser login pa...

Newbie

Plan Free Country India Device Lenovo Legion Y541 Operating System Windows 11   My Question or Issue I was just cleaning up my PC (from software) and reinstalling Spotify, after inst...

Lyubka

Moderator

1302 Views

1 replies

0 likes

Login
  • 1302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs title appearing in Japanese

PlanPremiumCountryAustraliaOperating System Windows 10Version DetailsSpotify for Windows1.1.74.631.g0b24d9ad Bug ReportOn the 'Home' tab, the 'Liked Songs' playlist appeared in Japanese. There are no other odd translations happening on the page. It r...

Newbie

Plan Premium Country Australia Operating System  Windows 10 Version Details Spotify for Windows 1.1.74.631.g0b24d9ad   Bug Report On the 'Home' tab, the 'Liked Songs' playlist ap...

Alex

Spotify Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

My music keeps on pausing.

My music keeps on pausing, both on my computer and phone.

Visitor

My music keeps on pausing, both on my computer and phone.

ji18eaxuwpitwl0

Newbie

387 Views

2 replies

2 likes

  • 387 Views
  • 2 replies
  • 2 likes

Superuser Contribution Sound artifacts

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...

Composer

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym...

miles_153

Composer

1062 Views

6 replies

1 likes

issue
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  • 6 replies
  • 1 likes

Superuser Contribution Everything broken on startup / Spotify starts to autoplay and won't take inputs

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this. 5~ days ago I did yet another a clean install of Spotify (deleted everything from %appda...

Newbie

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this.   5~ days ago I did yet anothe...

MihailY

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
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Superuser Contribution [Windows] UI Design bug - header doesn't touch the side corner.

Plan: PremiumCountry: BrazilDevice: Lenovo 320m NotebookOperating System: Windows 10Spotify Version: 1.215.828.0My Question or Issue: Is this purpose? What's the point? Video: https://www.youtube.com/watch?v=nqLqDg_IWp8

Newbie

Plan: Premium Country: Brazil Device: Lenovo 320m Notebook Operating System: Windows 10 Spotify Version: 1.215.828.0 My Question or Issue: Is this purpose? What's the point? ...

Yordan

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

Newbie

Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...

MihailY

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Back button on an album needs two clicks to work

PlanPremiumCountry DeviceDesktop, Web UIOperating SystemWindows 10 My Question or IssueWhen navigating to any album for instance from artist page, clicking the "go back" button won't work on the first time (it does nothing). It only works when presse...

Regular

Plan Premium Country   Device Desktop, Web UI Operating System Windows 10   My Question or Issue When navigating to any album for instance from artist page, clicking the "go back"...

jakestyles

Regular

3590 Views

27 replies

8 likes

Album page
  • 3590 Views
  • 27 replies
  • 8 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

Visitor

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...

Eni

Moderator

340 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Possibility to organize albums in folders?

PlanPremiumCountryBelgiumDeviceDesktop / Android (mobile)Operating SystemWindows 10 proMy Question or Issue Is there a possibility to organize albums in folders, just like you can do with playlists? On my desktop, I cannot create a folder for albums....

Casual Listener

Plan Premium Country Belgium Device Desktop / Android (mobile) Operating System Windows 10 pro My Question or Issue   Is there a possibility to organize albums in folders, just like yo...

martinlegrice

Regular

5975 Views

4 replies

35 likes

  • 5975 Views
  • 4 replies
  • 35 likes

Superuser Contribution Tray Icon: no keyboard shortcuts

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThe Spotify tray icon/widget has only one function: mouse left click brings up the application. There are no keyboard actions defined (RETURN, SPACE, Shift-F10, Menu, etc.). Al...

Visitor

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue The Spotify tray icon/widget has only one function: mouse left click brings up the application....

Yordan

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Liked Songs playlist is buggy, trying to export list of songs in playlist

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,500 liked songs. The specific issue here is I wante...

Regular

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,...

Lyubka

Moderator

1026 Views

6 replies

0 likes

liked songs
  • 1026 Views
  • 6 replies
  • 0 likes