Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83820 Views

40 replies

68 likes

  • 83820 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795043 Views

505 replies

64 likes

  • 795043 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23791 Views

25 replies

7 likes

  • 23791 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3053 Views

0 replies

4 likes

  • 3053 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Shuffle playing a couple songs (or more) from an artist too close together

Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. PlanPremiumCountryIcelandDevicePC & Samsung Galaxy S9+Operating SystemWindows 7 & Android Pie My Question or IssueI have post...

Regular

Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that.   Plan Premium Country Iceland Device PC & Samsung Galaxy ...

clemmok

Casual Listener

10547 Views

9 replies

10 likes

Shuffle Algorithm
Shuffle Function
shuffle tracks issue algorhythm
  • 10547 Views
  • 9 replies
  • 10 likes

Superuser Contribution Shuffle Probability

Spotify Shuffle is neither a shuffle nor a randomizer.Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and does not discriminate based on any facts/statistics....

Newbie

Spotify Shuffle is neither a shuffle nor a randomizer. Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and...

clemmok

Casual Listener

4856 Views

3 replies

7 likes

Windows
  • 4856 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes after like 4 seconds of me doing something

Operating SystemWindows 10My Question or IssueSpotify app closes after like 4 seconds of me doing somethingI've done a clean installation and i've restarted my computer??

Casual Listener

  Operating System Windows 10 My Question or Issue Spotify app closes after like 4 seconds of me doing something I've done a clean installation and i've restarted my computer??

Maria

Moderator

1193 Views

9 replies

0 likes

  • 1193 Views
  • 9 replies
  • 0 likes

Superuser Contribution windows app plays only mono (web app play stereo in the same computer)

re-installed the appweb version plays stereo in te same computermono toggle is not ONit's been happening since a cuple of versions ago

Casual Listener

re-installed the app web version plays stereo in te same computer mono toggle is not ON it's been happening since a cuple of versions ago

Telray

Casual Listener

962 Views

6 replies

0 likes

  • 962 Views
  • 6 replies
  • 0 likes

Superuser Contribution Problem Bluetooth and Spotify on Windows.

PlanPremiumCountrySwedenDeviceHP laptopWindows 11 My Question or Issue).In the past I could select my VAGNER 940DAB stereo in Spotify (Bluetooth).Now VAGNER is not present in Spotify.Still I can play music on my VAGNER by selecting "This computer" an...

Casual Listener

Plan Premium Country Sweden Device HP laptop Windows 11   My Question or Issue). In the past I could select my VAGNER 940DAB stereo in Spotify (Bluetooth). Now VAGNER is not present in...

Eni

Moderator

808 Views

5 replies

0 likes

Vagner
  • 808 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay not working

My Spotify autoplay is not working even after reinstalling it multiple times. It always ends up a the first song of playlist

Casual Listener

My Spotify autoplay is not working even after reinstalling it multiple times. It always ends up a the first song of playlist

Eni

Moderator

985 Views

8 replies

0 likes

  • 985 Views
  • 8 replies
  • 0 likes

Pause Media Key pauses Youtube instead of Spotfy

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never been able to pause youtube before with media keys so ...

Newbie

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never be...

norsewulf

Casual Listener

35064 Views

27 replies

25 likes

  • 35064 Views
  • 27 replies
  • 25 likes

Superuser Contribution Pausing Spotify Playback Mutes ALL Audio Playback On My Computer

PlanPremiumCountryLithuaniaDeviceDellOperating SystemWindows 10 My Question or Issuehttps://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-computer-when-using/m-p/4535280#M533820https://community.spotify.com/t5/Desktop-Win...

Music Fan

Plan Premium Country Lithuania Device Dell Operating System Windows 10   My Question or Issue https://community.spotify.com/t5/Desktop-Mac/Pausing-spotify-mutes-audio-on-entire-compute...

norsewulf

Casual Listener

905 Views

2 replies

0 likes

  • 905 Views
  • 2 replies
  • 0 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

Music Fan

Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...

jacobhanson1010

Music Fan

4275 Views

16 replies

3 likes

  • 4275 Views
  • 16 replies
  • 3 likes

Superuser Contribution Playing/pausing a song laggy (10+ seconds), slow app load times, only works after a clean reinstall.

PlanPremiumCountrySingapore DevicePCOperating SystemWindows 10 My Question or IssueWhen playing or pausing a song, it usually takes 10 seconds or more for the button to register no matter how many times I click on it. It's just plain unresponsive. Ne...

Newbie

Plan Premium Country Singapore   Device PC Operating System Windows 10   My Question or Issue When playing or pausing a song, it usually takes 10 seconds or more for the button t...

jacobhanson1010

Music Fan

1979 Views

4 replies

2 likes

  • 1979 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution How do I make the web version default behaviour be random order like the mobile app is?

First things first: this forum is confusing. It took me way too long to figure out how to create a new post... So, how can I make the playlist order be random by default in the web version? I like that it is like that by default on mobile, but on web...

Roadie

First things first: this forum is confusing. It took me way too long to figure out how to create a new post...   So, how can I make the playlist order be random by default in the web version? ...

Darth_GTB

Roadie

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Windows 10 Spotify Grey/black screen

It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment )I've looked on other support threads and nothing has helped and yes I have reinstalled multiple times.please help

Casual Listener

It's just recently started to happen but when my Spotify opens, nothing shows up just a grey/black screen. ( see attachment ) I've looked on other support threads and nothing has helped and yes...

Woohoojin

Casual Listener

1012 Views

1 replies

0 likes

Windows
  • 1012 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song restarting when pausing during Jam

PlanPremiumCountrySweden DeviceXPS 15 9510Operating SystemWindows 11 My Question or IssueWhen I invite to a jam and another user joins the songs restarts whenever something is done like pausing or jumping to a specific segment of the song, for the ot...

Casual Listener

Plan Premium Country Sweden   Device XPS 15 9510 Operating System Windows 11   My Question or Issue When I invite to a jam and another user joins the songs restarts whenever some...

Novy

Moderator

1186 Views

1 replies

0 likes

  • 1186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web browser is playing random content, Says its playing what you click on

Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "life Kit" but on the play bar it is something comple...

Visitor

Been having random issues where when you click on specific content and it will play other random things you follow. IE; on my home page in the top section for new episodes it will say it's playing "...

Ivelina

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clear queue button

Looked at the FAQ.  Can't see it in my Windows desktop app.

Casual Listener

Looked at the FAQ.  Can't see it in my Windows desktop app.

Vasil

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Taskbar Says 'No internet' and spotify stops working until ethernet is unplugged and replugged

Anyone ever seen this?This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray.When I unplug the ethernet a couple times, the Taskbar i...

Music Fan

Anyone ever seen this? This is at work, so I have no ability to adjust any gear without going through IT. The internet actually does work for all other apps. It's only Spotify that goes all gray. ...

AlejaR

Moderator

573 Views

1 replies

0 likes

networking
  • 573 Views
  • 1 replies
  • 0 likes

Block a specific Band

Want to block Content of a specifc Band i once heard.The Windows App does not give me that Option. Or its really hard to find.

Visitor

Want to block Content of a specifc Band i once heard. The Windows App does not give me that Option. Or its really hard to find.

MateusM

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my spotify playlist sharing link not working?

I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page cannot be found". Does anyone have a solution?

Visitor

I am trying to send my playlist to a friend, so i click the "share playlist" button, then i copy the playlist link and when you try to search it, it just goes to a spotify page that says "This page c...

MateusM

Spotify Star

1309 Views

1 replies

0 likes

  • 1309 Views
  • 1 replies
  • 0 likes

Quick way to queue song

How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact becomes a lot tedious and not practical at all when ...

Casual Listener

How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact b...

torulkozo2

Visitor

9174 Views

3 replies

16 likes

queue
shotcuts
  • 9174 Views
  • 3 replies
  • 16 likes