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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 82923 Views
  • 81 replies
  • 27 likes
  • 82923 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 95400 Views
  • 289 replies
  • 22 likes
  • 95400 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6792 Views
  • 1 replies
  • 6 likes
  • 6792 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147475 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147475 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Spotify desktop app not filling screen / small gap on Windows 11

Device PC Operating System Windows 11 My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just slightly above the Windows taskbar.

Spotify_kTHJwzLMKq.png
  • Regular
  • Device PC Operating System Windows 11   My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just s...
  • Abhishek2609
  • Music Fan
  • 28234 Views
  • 89 replies
  • 99 likes
  • 28234 Views
  • 89 replies
  • 99 likes

Superuser Contribution Spotify should support hardware yubikes

HI I was wanting to now something does spotify support Hardware keys. I am on a free spotify plan. The reason I am asking is because I will have a hardware key through a legit company named:yubico.comWindows 11 home64 bit operating system Spotify sho...

  • Music Fan
  • HI I was wanting to now something does spotify support Hardware keys.  I am on a free spotify plan.  The reason I am asking is because I will have a hardware key through a legit company nam...
  • Susan_GP
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

The "Lyrics" feature no longer has a "go back" button

PlanPremiumOperating SystemWindows 10 (64 bits)Spotify version1.2.30.1135.g02fef27a My Question or IssueHi, When I click the "lyrics" button to see the lyrics of the song I'm listening to, there is no way of going back to the page I was visiting befo...

  • Casual Listener
  • Plan Premium Operating System Windows 10 (64 bits) Spotify version 1.2.30.1135.g02fef27a   My Question or Issue Hi,   When I click the "lyrics" button to see the lyrics of the son...
  • jeanbaptisteb
  • Casual Listener
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution So there's no Smart Shuffle option for My Liked Songs in pc, right?

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created except My Liked Songs. So it's still not worked on th...

  • Newbie
  • I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created ex...
  • Ivelina
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see related videos on the main page

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premium account

  • Newbie
  • on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premiu...
  • Yordan
  • Moderator
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

  • Casual Listener
  •   Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...
  • NOL1MITS
  • Visitor
  • 4340 Views
  • 8 replies
  • 1 likes
  • 4340 Views
  • 8 replies
  • 1 likes

Superuser Contribution Embeds stoped dissplaying themself

They link looks like this now: https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4 Before this, the link for a song was without the part that says "intel-de" and since the "intel-de" part is in the copied links I can't s...

  • Roadie
  • They link looks like this now:   https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4   Before this, the link for a song was without the part that says "int...
  • Enzo16
  • Visitor
  • 10253 Views
  • 26 replies
  • 1 likes
  • 10253 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify app on windows (10) malfnctions

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it.Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, sometimes written that "no results were found", also unable...

  • Casual Listener
  • Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it. Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, someti...
  • OscarDC
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Search does not work on my desktop app

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up.Problems:1) Search- sidebars appear and work fine, but wher...

  • Casual Listener
  • It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up. Proble...
  • ztelesnenyvanoce
  • Casual Listener
  • 388 Views
  • 4 replies
  • 0 likes
  • 388 Views
  • 4 replies
  • 0 likes

Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

  • Visitor
  • I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...
  • Ivelina
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

  • Visitor
  • There is a black line between the header and contest in the Artist profile/page
  • Ivelina
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

  • Visitor
  • I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...
  • Joan
  • Moderator
  • 1186 Views
  • 1 replies
  • 0 likes
  • 1186 Views
  • 1 replies
  • 0 likes

Superuser Contribution no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

  • Casual Listener
  • no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adi...
  • Ivelina
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist page goes black

PlanPremiumCountryEl SalvadorDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I access an Artist page it goes black after a few seconds.

  • Regular
  • Plan Premium Country El Salvador Device Desktop Operating System Windows 10   My Question or Issue Whenever I access an Artist page it goes black after a few seconds.  
  • AlejaR
  • Moderator
  • 505 Views
  • 6 replies
  • 0 likes
  • 505 Views
  • 6 replies
  • 0 likes

Superuser Contribution Major Spotify defect/bug in new Windows version - playlists can be permanently broken, UNUSABLE

In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, it doesn't actually re-order those files and then p...

  • Roadie
  • In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, ...
  • rockdad1
  • Newbie
  • 2449 Views
  • 3 replies
  • 10 likes
  • 2449 Views
  • 3 replies
  • 10 likes

Superuser Contribution spotify web working but desktop app not working

PlanFreeCountryitalyDeviceiPhone 8Operating System(Windows 10) My Question or Issueso im always using spotify desktop app because i find it more comfortable, but since yesterday it started to not work at all. the sound doesn't exist anymore even thou...

  • Newbie
  • Plan Free Country italy Device iPhone 8 Operating System (Windows 10)   My Question or Issue so im always using spotify desktop app because i find it more comfortable, but since yester...
  • Yordan
  • Moderator
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

  • Regular
  • Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...
  • Yordan
  • Moderator
  • 904 Views
  • 6 replies
  • 0 likes
  • playlist radio
  • 904 Views
  • 6 replies
  • 0 likes

Spotify wont go online when resuming from sleep with protonvpn

PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...

  • Visitor
  • Plan Premium Country Denmark   Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10   My Question or Issue I use protonvpn which when waken from sleep will...
  • appistrash
  • Newbie
  • 583 Views
  • 1 replies
  • 3 likes
  • 583 Views
  • 1 replies
  • 3 likes

Superuser Contribution Web Player Skipping/Stopping At 10 Seconds

PlanPremiumCountryUSDevicePCOperating SystemWindows 7, Firefox 64.0.2 My Question or Issue When using the web player, it will skip ahead 5 songs and then will only play the first 10 seconds of the song. I have found a "solution" for only playing 10 s...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 7, Firefox 64.0.2   My Question or Issue  When using the web player, it will skip ahead 5 songs and then will only play ...
  • NotBob1
  • Casual Listener
  • 11924 Views
  • 19 replies
  • 9 likes
  • 11924 Views
  • 19 replies
  • 9 likes