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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84015 Views

40 replies

68 likes

  • 84015 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796621 Views

505 replies

64 likes

  • 796621 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24168 Views

25 replies

7 likes

  • 24168 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3071 Views

0 replies

4 likes

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Superuser Contribution Can't remove songs from daily mix playlists

For some reason, users are unable to remove songs from daily mixes, or from playlists created from them. As far as I can tell this is by design, and not a bug. I'm honestly not sure what the thought process was here - if the point of a daily mix is t...

Newbie

For some reason, users are unable to remove songs from daily mixes, or from playlists created from them. As far as I can tell this is by design, and not a bug. I'm honestly not sure what the thought ...

Jauntee

Newbie

20204 Views

40 replies

65 likes

  • 20204 Views
  • 40 replies
  • 65 likes

Superuser Contribution Pinned to taskbar issue

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Visitor

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Yordan

Moderator

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

Casual Listener

Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Window...

brianaclausen

Newbie

5088 Views

19 replies

3 likes

Desktop
Other
  • 5088 Views
  • 19 replies
  • 3 likes

Superuser Contribution Spotify restarts out as an another unpinned tab once the computer is boot up

Operating SystemWindows 11 My Question or IssueThis isn't really a major issue, but recently I have encountered something. If the Spotify app is pinned on the taskbar and then the PC is restarted (shut down also counts), it just pops the unpinned one...

Newbie

Operating System Windows 11   My Question or Issue This isn't really a major issue, but recently I have encountered something. If the Spotify app is pinned on the taskbar and then the PC is ...

shoffman87

Casual Listener

1341 Views

2 replies

6 likes

  • 1341 Views
  • 2 replies
  • 6 likes

Superuser Contribution Song won't play. Always shows "Spotify can't play this song right now"

PlanPremiumCountryPHDeviceHP DesktopOperating SystemWindows 11My Question or IssueI can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft Store, clearing cache, disabling Hardware acceleration, all shows the...

Casual Listener

Plan Premium Country PH Device HP Desktop Operating System Windows 11 My Question or Issue I can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft ...

Eni

Moderator

689 Views

5 replies

0 likes

  • 689 Views
  • 5 replies
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Superuser Contribution Re: Desktop: Jam now available

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one, but the other person doesn't hear the music... Not...

Newbie

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one,...

Yordan

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesnt play in my headset

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue My spotify wont play music in my headset.When i press play on spotify it will only play the sound on my tv screen which is not what i want.I have expereminted and ive fou...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue   My spotify wont play music in my headset. When i press play on spotify it will only pl...

MrBlaza

Casual Listener

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not matching on a specific song

PlanPremiumDevicePC Operating SystemWindows 10 My Question or IssueI have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the song, are not matching in speed. As in, when you are listening to the song, and you p...

Gig Goer

  Plan Premium Device PC  Operating System Windows 10   My Question or Issue I have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the ...

MikkelAE

Gig Goer

3180 Views

18 replies

0 likes

  • 3180 Views
  • 18 replies
  • 0 likes

Customer Support number

Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle at the moment. I keep getting an error saying Can't play...

Newbie

Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle ...

roller3e

Newbie

596 Views

2 replies

2 likes

  • 596 Views
  • 2 replies
  • 2 likes

Settings menu hardly has any options

I have recently discovered that it is no longer showing my friend's activity in the sidebar. When I went to my Settings menu there were only two options (Language and Display) and nothing else. I remember before there were loads of options for all ki...

Regular

I have recently discovered that it is no longer showing my friend's activity in the sidebar. When I went to my Settings menu there were only two options (Language and Display) and nothing else. I rem...

countryboy

Regular

633 Views

1 replies

1 likes

  • 633 Views
  • 1 replies
  • 1 likes

Superuser Contribution My jam is not working.

PlanPremiumCountryNigeriaDeviceLenovo ThinkpadOperating System Windows 10 My Question or IssueI have been trying to have a jam with my friends, but the problem is that when I invite them, we don't have synced queues, what we're playing is different, ...

Newbie

  Plan Premium Country Nigeria Device Lenovo Thinkpad Operating System  Windows 10   My Question or Issue I have been trying to have a jam with my friends, but the problem i...

Susan_GP

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music randomly stops sound but still says its playing

PlanFreeOperating SystemWindows 11 My Question or IssueThe music sound just stops playing but it says the musics is playing but there is no sound. It says its playing from broswer which is correct and don't have this issue with youtube when the sound...

Casual Listener

Plan Free Operating System Windows 11   My Question or Issue The music sound just stops playing but it says the musics is playing but there is no sound. It says its playing from broswer wh...

pseast

Visitor

3613 Views

8 replies

0 likes

  • 3613 Views
  • 8 replies
  • 0 likes

Superuser Contribution Notifications button missing after update

I just updated the desktop app and have been greeted with the old style UI - where the Search and Home buttons are back to the left panel. Also, the Notifications button is missing. I'm getting really fed up with what appears to be constant changes t...

Roadie

I just updated the desktop app and have been greeted with the old style UI - where the Search and Home buttons are back to the left panel. Also, the Notifications button is missing.   I'm gett...

Maria

Moderator

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
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Can we get an equalizer for the desktop app?

PlanPremiumCountryPhobosDevice32 mb ram, 1 petabyte tape drive, Voodoo 3dfx, Gameboy Advanced TV tuner, etcOperating SystemWindows 10 Turbo My Question or IssueCan we get an equalizer for the desktop app? Can we sort by bitrate? Can we get Redbook au...

Newbie

Plan Premium Country Phobos Device 32 mb ram, 1 petabyte tape drive, Voodoo 3dfx, Gameboy Advanced TV tuner, etc Operating System Windows 10 Turbo   My Question or Issue Can we get an ...

malikjohn321

Newbie

619 Views

2 replies

1 likes

  • 619 Views
  • 2 replies
  • 1 likes

Superuser Contribution My "Podcasts New Episodes" list is empty when I click

PlanPremiumCountry USA DeviceLenovo laptopOperating SystemWindows 10 Pro My Question or IssueHello, I'm on on Windows Desktop app, and when I click on link for my podcasts "New Episodes" there is just a blank screen that comes up. This has been an is...

Casual Listener

Plan Premium Country USA   Device Lenovo laptop Operating System Windows 10 Pro   My Question or Issue Hello,   I'm on on Windows Desktop app, and when I click on link for ...

Yordan

Moderator

1943 Views

3 replies

1 likes

  • 1943 Views
  • 3 replies
  • 1 likes

Superuser Contribution Genre links in other genres pages doesn't work

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a strange issue. I can't press Ge...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Noguri

Roadie

1479 Views

8 replies

0 likes

"desktop" "app"
"Windows"
Genres & Moods
Sub-genres
  • 1479 Views
  • 8 replies
  • 0 likes

Socks5 proxy does not work with default settings

PlanPremiumDevicePCOperating SystemWindows 10 21H2 19044.1645Spotify Version1.1.81.604.gccacfc8c with clean reinstall My Question or IssueWhen I set up the socks5 proxy through the client's built-in proxy function, it wouldn't work. I checked and fou...

Casual Listener

Plan Premium Device PC Operating System Windows 10 21H2 19044.1645 Spotify Version 1.1.81.604.gccacfc8c with clean reinstall   My Question or Issue When I set up the socks5 p...

Patys1

Visitor

4890 Views

6 replies

5 likes

bug
proxy
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  • 6 replies
  • 5 likes

Superuser Contribution Smart shuffle doesn't work

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I turn smart shuffle on, no recommendations appear on qu...

Casual Listener

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I tur...

Vasil

Moderator

1983 Views

4 replies

0 likes

  • 1983 Views
  • 4 replies
  • 0 likes