Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80867 Views

40 replies

68 likes

  • 80867 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774272 Views

503 replies

64 likes

  • 774272 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17534 Views

17 replies

5 likes

  • 17534 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

  • 2772 Views
  • 0 replies
  • 4 likes

Superuser Contribution Podcasts unplayable

PlanPremiumCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or Issuepodcasts are unplayable. this problem has occurred in the past but is marked as resolved (which it currently is not) I am unable to play podcasts on mobile and deskt...

Casual Listener

Plan Premium Country USA Device Dell laptop Operating System Windows 10   My Question or Issue podcasts are unplayable. this problem has occurred in the past but is marked as res...

Maria

Moderator

997 Views

5 replies

0 likes

not playing
Podcasts
unplayable
  • 997 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re: [BUG] Spotify Home Page no loading

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advise?

Casual Listener

This issue is still apparent on 1.2.37.701.ge66eb7bc - my PC still wakes up from sleep randomly and it's caused by spotify.exe according to Windows Diagnostics power requests. Can someone please advi...

MartinT

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution No warning shown for duplicate songs

PlanFreeCountry DeviceAsus LaptopOperating SystemWindows 10 22H2 / Spotiy version: Windows (64 bit) Spotify1.2.37.701.ge66eb7bc My Question or IssueI reported this error about 2 years ago and the problem still persists. Spotify won't warn you if you ...

Visitor

Plan Free Country   Device Asus Laptop Operating System Windows 10 22H2 / Spotiy version: Windows (64 bit) Spotify 1.2.37.701.ge66eb7bc   My Question or Issue I reported this err...

Vasil

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows volume up/down keys do not work when spotify has focus

On Win7 Pro 64-bit. They don't affect neither the Spotify volume nor the global Windows volume. (I'd prefer the latter, plz.)

Roadie

On Win7 Pro 64-bit.   They don't affect neither the Spotify volume nor the global Windows volume. (I'd prefer the latter, plz.)

locoandy394

Visitor

27814 Views

80 replies

115 likes

bug
  • 27814 Views
  • 80 replies
  • 115 likes

Solved!! No songs in any playlists (including public playlists)

PlanpremiumCountry UKDeviceWindows PCOperating SystemWindows 7 My Question or Issue I am unable to play any songs in any playlist as they are simply not there. I've reinstalled, logged in and out countless times. I cannot play any songs in public pla...

Casual Listener

Plan premium Country  UK Device Windows PC Operating System Windows 7   My Question or Issue  I am unable to play any songs in any playlist as they are simply not there. I've...

AS001

Regular

2506 Views

4 replies

0 likes

  • 2506 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts are a nightmare (multiple issues).

PlanFreeCountryUSADevicePC, browser / desktop My Question or IssueI'm having many, many problems with podcasts right now. Are there any settings I'm missing that can make the experience less of a nightmare? The problems are as follows:1. I cannot tur...

Music Fan

Plan Free Country USA Device PC, browser / desktop   My Question or Issue I'm having many, many problems with podcasts right now. Are there any settings I'm missing that can make the exp...

Savanbgh

Newbie

2035 Views

7 replies

1 likes

  • 2035 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Rare double click bug with playlist folders

PlanPremiumCountryUSADeviceDell XPS desktopOperating SystemWindows 11 My Question or IssueI've discovered an interesting bug/quirk when dealing with playlists inside playlist folders. Let's say you have a playlist folder. Inside that folder you have ...

Roadie

Plan Premium Country USA Device Dell XPS desktop Operating System Windows 11   My Question or Issue I've discovered an interesting bug/quirk when dealing with playlists inside playlist...

Vasil

Moderator

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Superuser Contribution Block Joe Rogan Podcast

PlanPremium CountryAll DeviceAll Operating SystemAll My Question or IssueJoe Rogan is not for me, and I can't get his podcasts Off of my recommendations. Not interested. Never will be. The fact that Spotify thinks "Oh This is PERFECT For YOU!" consta...

Music Fan

Plan Premium   Country All   Device All   Operating System All   My Question or Issue Joe Rogan is not for me, and I can't get his podcasts Off of my recommendations....

aceoft

Newbie

3048 Views

8 replies

44 likes

  • 3048 Views
  • 8 replies
  • 44 likes

Spotify doesn't show as a status on discord

PlanPremium My Question or IssueHello, when I listen to music in spotify windows app it doesn't show as a status on discord, but when I use web player it does.I have tried reinstalling both programs completely, reconnecting spotify to discord, enable...

Visitor

  Plan Premium   My Question or Issue Hello, when I listen to music in spotify windows app it doesn't show as a status on discord, but when I use web player it does. I have tried rein...

ianiswuaw

Newbie

6570 Views

2 replies

0 likes

  • 6570 Views
  • 2 replies
  • 0 likes

Superuser Contribution using listen together is lagging when adding song to the queue

using listen together is lagging when adding song to the queue. my friend was using mobile app, i was join with mobile app but adding song with desktop. so probably this is the reason but need to be fixed

Casual Listener

using listen together is lagging when adding song to the queue. my friend was using mobile app, i was join with mobile app but adding song with desktop. so probably this is the reason but need to be ...

Novy

Moderator

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't remove songs from daily mix playlists

For some reason, users are unable to remove songs from daily mixes, or from playlists created from them. As far as I can tell this is by design, and not a bug. I'm honestly not sure what the thought process was here - if the point of a daily mix is t...

Newbie

For some reason, users are unable to remove songs from daily mixes, or from playlists created from them. As far as I can tell this is by design, and not a bug. I'm honestly not sure what the thought ...

Jauntee

Newbie

19896 Views

40 replies

65 likes

  • 19896 Views
  • 40 replies
  • 65 likes

Superuser Contribution Pinned to taskbar issue

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Visitor

Whenever the Desktop Windows app is pinned to the taskbar, opening creates another instance of it instead of opening as the pinned application.

Yordan

Moderator

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

Casual Listener

Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Window...

brianaclausen

Newbie

4902 Views

19 replies

3 likes

Desktop
Other
  • 4902 Views
  • 19 replies
  • 3 likes

Superuser Contribution Spotify restarts out as an another unpinned tab once the computer is boot up

Operating SystemWindows 11 My Question or IssueThis isn't really a major issue, but recently I have encountered something. If the Spotify app is pinned on the taskbar and then the PC is restarted (shut down also counts), it just pops the unpinned one...

Newbie

Operating System Windows 11   My Question or Issue This isn't really a major issue, but recently I have encountered something. If the Spotify app is pinned on the taskbar and then the PC is ...

shoffman87

Casual Listener

1291 Views

2 replies

6 likes

  • 1291 Views
  • 2 replies
  • 6 likes

Superuser Contribution Song won't play. Always shows "Spotify can't play this song right now"

PlanPremiumCountryPHDeviceHP DesktopOperating SystemWindows 11My Question or IssueI can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft Store, clearing cache, disabling Hardware acceleration, all shows the...

Casual Listener

Plan Premium Country PH Device HP Desktop Operating System Windows 11 My Question or Issue I can't play any song on Spotify. I tried install and reinstalling, downloading from the Microsoft ...

Eni

Moderator

666 Views

5 replies

0 likes

  • 666 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re: Desktop: Jam now available

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one, but the other person doesn't hear the music... Not...

Newbie

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one,...

Yordan

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesnt play in my headset

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue My spotify wont play music in my headset.When i press play on spotify it will only play the sound on my tv screen which is not what i want.I have expereminted and ive fou...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue   My spotify wont play music in my headset. When i press play on spotify it will only pl...

MrBlaza

Casual Listener

406 Views

3 replies

0 likes

  • 406 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not matching on a specific song

PlanPremiumDevicePC Operating SystemWindows 10 My Question or IssueI have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the song, are not matching in speed. As in, when you are listening to the song, and you p...

Gig Goer

  Plan Premium Device PC  Operating System Windows 10   My Question or Issue I have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the ...

MikkelAE

Gig Goer

3005 Views

18 replies

0 likes

  • 3005 Views
  • 18 replies
  • 0 likes

Customer Support number

Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle at the moment. I keep getting an error saying Can't play...

Newbie

Is there a customer support line for paid subscribers? I am unable to post my issue and the steps I've attempted to take to resolve it to this board for some reason, so I'm in a bit of a pickle ...

roller3e

Newbie

587 Views

2 replies

2 likes

  • 587 Views
  • 2 replies
  • 2 likes