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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133732 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133732 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50510 Views
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  • Windows
  • 50510 Views
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Superuser Contribution [Desktop][Browse] Get back to the orginal position in the album library

Hi! The new update of the desktop app looks very nice and the overall user experience has improved in my opinion. I figured there is something that was better implemented before though: as an album listener I have a big album library which I tend to ...

  • Casual Listener
  • Hi! The new update of the desktop app looks very nice and the overall user experience has improved in my opinion. I figured there is something that was better implemented before though: as an album l...
  • Mihail
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 3 likes
  • Browse
    Desktop
  • 146 Views
  • 1 replies
  • 3 likes

Superuser Contribution FLAC files in Downloads directory opened, accessed and locked by client

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEver since the most recent update, the desktop Spotify Client has been accessing FLAC files (.flac) in my Downloads directory. Given that I haven't asked Spotify to monitor m...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Ever since the most recent update, the desktop Spotify Client has been accessing FLAC files (....
  • ade_m
  • Newbie
  • 2596 Views
  • 12 replies
  • 1 likes
  • flac
    Privacy
  • 2596 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Spotify crashes constantly

PlanFreeOperating SystemWindows 10 My Question or IssueEver since I came back to using Spotify a few days ago, it's been crashing on desktop constantly to the point of being unusable. It happens randomly while I'm scrolling through something in the a...

  • Casual Listener
  • Plan Free Operating System Windows 10   My Question or Issue Ever since I came back to using Spotify a few days ago, it's been crashing on desktop constantly to the point of being unusable...
  • CarlosE
  • Moderator
  • 1662 Views
  • 11 replies
  • 2 likes
  • 1662 Views
  • 11 replies
  • 2 likes

[Desktop][Developer] Spotify bluetooth bug

There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music

  • Visitor
  • There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music
  • 62 Views
  • 0 replies
  • 0 likes
  • Desktop
    Developer
  • 62 Views
  • 0 replies
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Superuser Contribution Desktop App and Web Player not working

PlanPremiumCountryUKDeviceDell Latitude 7300Operating SystemWindows 10 My Question or IssueNeither the desktop app or web player are loading for me. I have tried completely uninstalling the player and reinstalling from fresh exe files, and there is n...

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  • Casual Listener
  •   Plan Premium Country UK Device Dell Latitude 7300 Operating System Windows 10   My Question or Issue Neither the desktop app or web player are loading for me.  I have trie...
  • Alex
  • Moderator
  • 4461 Views
  • 5 replies
  • 0 likes
  • 4461 Views
  • 5 replies
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Superuser Contribution Can't hide Recently Played Artists

PlanFree/PremiumCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or IssueMy Recently Played Artists are publicly available on my profile, even when I select to hide that part of my profile (Every slider under the "Social" part...

  • Visitor
  • Plan Free/Premium Country United States    Device Desktop Operating System Windows 10   My Question or Issue My Recently Played Artists are publicly available on my profile,...
  • Jeremy
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not playing in order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueBefore the redesign update, when you clicked the play button on a playlist cover, the playlist would play the songs in whatever order it was chosen by the user. If the p...

  • Music Fan
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Before the redesign update, when you clicked the play button on a playlist cover, the playlis...
  • Jeremy
  • Moderator
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

[Desktop][Your Library] The new interface is difficult to use

Hi there, fine folks at Spotify, At first glance, I was rather dismayed to see the new Spotify desktop (PC) interface, but I decided to give it some time to see if it was just a case of not liking change. Well, that time has come and gone, and the an...

  • Regular
  • Hi there, fine folks at Spotify,   At first glance, I was rather dismayed to see the new Spotify desktop (PC) interface, but I decided to give it some time to see if it was just a case of not ...
  • xwordlvr2
  • Visitor
  • 286 Views
  • 3 replies
  • 16 likes
  • Desktop
    Your Library
  • 286 Views
  • 3 replies
  • 16 likes

Superuser Contribution Can no longer navigate songs within playlists when using "search songs in playlist"

PlanPremiumCountryNorwayOperating SystemWindows 10 Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my searchbar. This would scroll me to the songs location in the playlist, but w...

  • Visitor
  • Plan Premium Country Norway Operating System Windows 10   Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my search...
  • CarlosE
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop resizes window too large after minimizing and getting back to it

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI got a weird bug after the latest update on Spotify Desktop. When I shrink the window size to a more compact size and minimize it, Spotify always gets bigger when I open it up again.I...

  • Visitor
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue I got a weird bug after the latest update on Spotify Desktop. When I shrink the window size to a more compact si...
  • alwarnecke
  • Newbie
  • 389 Views
  • 4 replies
  • 0 likes
  • 389 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution [Your Library][Artist] Slow loading time when scrolling

PlanPremiumOperating SystemWindows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of artists loaded.Before the update I could scroll down with no problem to...

  • Music Fan
  • Plan Premium Operating System Windows 10   Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of ar...
  • Alex
  • Moderator
  • 1612 Views
  • 14 replies
  • 0 likes
  • bug
    newUX
  • 1612 Views
  • 14 replies
  • 0 likes

Superuser Contribution My Spotify won't stay open

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10My Question or IssueHi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-downloaded Spotify from Google Chrome. After installing Spotify, I realized that afte...

  • Casual Listener
  •   Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Hi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-download...
  • CarlosE
  • Moderator
  • 352 Views
  • 10 replies
  • 1 likes
  • 352 Views
  • 10 replies
  • 1 likes

[Bug Report] Progress bar is inaccurate when entering full-screen mode

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

  • Visitor
  • When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
  • TreyAnastasio
  • Spotify Star
  • 180 Views
  • 1 replies
  • 1 likes
  • bug
  • 180 Views
  • 1 replies
  • 1 likes

Solved!! [Desktop][Friend Feed] I have no friends, how do I turn off the friends list?

The only topics I've found are gushing about how helpful the friends feed is, but I didn't ask for this option, it's currently opened to half of my app window and will not minimize nor turn off. Next time, when you're implementing a community driven ...

  • Casual Listener
  • The only topics I've found are gushing about how helpful the friends feed is, but I didn't ask for this option, it's currently opened to half of my app window and will not minimize nor turn off. &nb...
  • ninotztan
  • Newbie
  • 144 Views
  • 1 replies
  • 1 likes
  • Desktop
    Friend Feed
  • 144 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ridiculously slow start-up.

The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl. Windows 10. Everything updated. Local files disabled. Hardware acceleration on and off, it doesn't make a difference. I'm going to uninstall**bl...

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  • Casual Listener
  • The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl.   Windows 10. Everything updated. Local files disabled. Hardware acceleration on and o...
  • Anamon
  • Roadie
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

[Desktop][Developer] Option to copy URI

with a recent update on desktop (looks and runs well), you removed the ability to copy the uri.For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have quick access to the uri.Maybe you can give us a settin...

  • Casual Listener
  • with a recent update on desktop (looks and runs well), you removed the ability to copy the uri. For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have q...
  • stephenyee23
  • Casual Listener
  • 259 Views
  • 4 replies
  • 4 likes
  • Desktop
    Developer
  • 259 Views
  • 4 replies
  • 4 likes

Superuser Contribution Make it possible to pin Album view

PlanPremiumCountryGEROperating SystemWindows 10My Question or IssueThe new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I would like to either pin the Albums view to the navigation pane or t...

  • Gig Goer
  • Plan Premium Country GER Operating System Windows 10 My Question or Issue The new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I ...
  • CarlosE
  • Moderator
  • 131 Views
  • 1 replies
  • 1 likes
  • 131 Views
  • 1 replies
  • 1 likes

Solved!! Country flag emoji's don't display on Windows 10

PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or IssueNone of the country flag emoji's display taken from https://emojipedia.org/flags/ Note that the regular flags (white flag, black flag, pirate flag etc.) do work, ...

  • Regular
  • Plan Premium Country Netherlands Device Laptop Operating System Windows 10   My Question or Issue None of the country flag emoji's display taken from https://emojipedia.org/flags/ &nb...
  • robinvdijk
  • Regular
  • 5794 Views
  • 1 replies
  • 0 likes
  • emoji
    Windows
  • 5794 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] [Podcast] Queue Always in Alphabetical Order Despite Being Sorted in Other Orders

PlanPremiumCountryCanadaDeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI've been listening to podcasts and recently the Queue has always been sorted alphabetically despite my usual sort/filter for Oldest to Newest (so I can liste...

  • Visitor
  • Plan Premium Country Canada Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue I've been listening to podcasts and recently the Queue has always been sorted alph...
  • yachnasaxena24
  • Casual Listener
  • 496 Views
  • 4 replies
  • 0 likes
  • Podcast Error
    Windows 10 Application
  • 496 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify if taking 1.3GB of memory on Windows

Plan: PremiumCountry : IndiaDevice: Lenovo Legion LaptopOperating System: Windows My Question or Issue: Spotify is taking up way too much memory. All the sudden my computer froze and when I checked the task manager and I found that it was using 1.3GB...

  • Gig Goer
  • Plan: Premium Country : India Device: Lenovo Legion Laptop Operating System: Windows   My Question or Issue: Spotify is taking up way too much memory. All the sudde...
  • Novy
  • Moderator
  • 1321 Views
  • 26 replies
  • 1 likes
  • 1321 Views
  • 26 replies
  • 1 likes