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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136955 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136955 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution When i put songs on repeat they start lagging at around the 8-10 seconds

PlanFreeCountryBrazilE-mail**bleep**Operating SystemWindows 10 My Question or IssueFor some reason a week ago or so whenever i put my songs on repeat when they get to the 8 to 10 seconds mark it starts lagging, and continues so for more 5 to 10 secon...

  • Music Fan
  • Plan Free Country Brazil E-mail **bleep** Operating System Windows 10   My Question or Issue For some reason a week ago or so whenever i put my songs on repeat when they get to the 8 t...
  • Jeremy
  • Spotify
  • 1870 Views
  • 24 replies
  • 4 likes
  • Lag
  • 1870 Views
  • 24 replies
  • 4 likes

Solved!!Superuser Contribution All songs greyed out

PlanPremiumCountrySwitzerlandDevicePCOperating SystemWin 10 My Question or Issuefor a few weeks now, all my songs are greyed out on the windows app on my main PC.The webplayer is working fine on the same machine, mobile version is working as well and...

  • Newbie
  • Plan Premium Country Switzerland Device PC Operating System Win 10   My Question or Issue for a few weeks now, all my songs are greyed out on the windows app on my main PC. The webpla...
  • Vasil
  • Moderator
  • 4953 Views
  • 14 replies
  • 2 likes
  • Greyed out songs
    songs not available
  • 4953 Views
  • 14 replies
  • 2 likes

Superuser Contribution Windows laptop connected to internet, but no internet connection on Spotify

I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings.I have done the following so far and they did not work.- Restarted laptop- Re-installed Spotify- Changed proxy settings from auto-detec...

  • Casual Listener
  • I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings. I have done the following so far and they did not work. - Restarted laptop - Re-...
  • Elena
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Windows][Other] Too difficult to reach album page independently

After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically. To do this, you need to click on some album at the artist page, choose the type visualization to "squared" and them click in the album. It...

  • Visitor
  • After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically.   To do this, you need to click on some album at the artist page, choose the typ...
  • Jeremy
  • Spotify
  • 234 Views
  • 2 replies
  • 0 likes
  • Album view
    autoplay
    User Choice
  • 234 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs randomly stopping at 10 seconds after skipping songs

PlanFreeCountryPhillipinesDeviceAcer Aspire 5 LaptopOperating SystemWindows 10 My Question or Issuehey, I tried to put off posting help here but after trying everything that came up when checking google for help I ran out of options as the title sugg...

  • Newbie
  •   Plan Free Country Phillipines Device Acer Aspire 5 Laptop Operating System Windows 10    My Question or Issue hey, I tried to put off posting help here but after trying ev...
  • Not applicable
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

No content available when using Spotify app on Desktop.

I use the Spotify app on my desktop. The playlist was fine this morning, but now only two songs are available to play! The songs in the list, including the recommended songs list, are all unavailable to play! I have tried logging out and logging back...

  • Casual Listener
  • I use the Spotify app on my desktop. The playlist was fine this morning, but now only two songs are available to play! The songs in the list, including the recommended songs list, are all unavailab...
  • fallingsnow33
  • Casual Listener
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Remove Button Doesn't Actually Work

When I click 'Remove' on a song in a playlist and select 'I don't like X Artist', Spotify assures me they will not add songs from that artist when the playlist refreshes. Without fail the artist is there the following week with a different song.

  • Newbie
  • When I click 'Remove' on a song in a playlist and select 'I don't like X Artist', Spotify assures me they will not add songs from that artist when the playlist refreshes. Without fail the artist is t...
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Sort by Recently Added in Playlist

PlanPremiumCountryUnited StatesDevicePC LaptopOperating SystemWindows 10 My Question or IssueThe new UI update made it so that you can no longer sort the songs in a playlist by recently added? You can sort by date, but, unlike the other sort options ...

  • Casual Listener
  • Plan Premium Country United States Device PC Laptop Operating System Windows 10   My Question or Issue The new UI update made it so that you can no longer sort the songs in a playlist ...
  • Elena
  • Moderator
  • 14549 Views
  • 42 replies
  • 2 likes
  • 14549 Views
  • 42 replies
  • 2 likes

Superuser Contribution How do I add crossfade when I'm on browser?

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is bugging me.

  • Visitor
  • I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is buggi...
  • Elena
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only Spotify will not play through my headphones in my laptop. Did settings

Spotify will not work through my earbuds on my laptop. All other audio does and I've tried adjusting volume levels, switching from speakers back to headphones, and restarted a few times. Still nothing.

  • Visitor
  • Spotify will not work through my earbuds on my laptop. All other audio does and I've tried adjusting volume levels, switching from speakers back to headphones, and restarted a few times. Still nothin...
  • Elena
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lorsque je veux me connecter sur mon pc une erreur ce produit

le message d'erreur est:un pare-feu peut bloquer spotify. Mettre a jour votre pare-feu pour autoriser Spotify. Vous pouvez également modifier les parametres de proxy actuellement utilisés (code d'erreur : auth:15)

  • Visitor
  • le message d'erreur est: un pare-feu peut bloquer spotify. Mettre a jour votre pare-feu pour autoriser Spotify. Vous pouvez également modifier les parametres de proxy actuellement utilisés (code d'e...
  • Elena
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution When using Discord listen along on Spotify, its lagging

3 things, (1) When using Discord listen along on Spotify, the host is either behind or in front of the person listening along. (2)I have premium and my friend doesn't so i cant host either because it makes him buy spotify when he clicks join.(3) Some...

  • Visitor
  • 3 things, (1) When using Discord listen along on Spotify, the host is either behind or in front of the person listening along. (2)I have premium and my friend doesn't so i cant host either because it...
  • Jeremy
  • Spotify
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify is lagging at songs at the start

When I start to listen to a song it lags at first this is only at Spotfiy for clarification also a video: https://www.youtube.com/watch?v=6kgsB7jEv-s (Pay attention only to the sound) please help

  • Music Fan
  • When I start to listen to a song it lags at first this is only at Spotfiy for clarification also a video: https://www.youtube.com/watch?v=6kgsB7jEv-s (Pay attention only to the sound) please help
  • Jeremy
  • Spotify
  • 218 Views
  • 1 replies
  • 1 likes
  • 218 Views
  • 1 replies
  • 1 likes

Superuser Contribution New releases for you section disappeared

PlanPremiumCountrySwitzerland DevicePOCO X3 NFCOperating SystemAndroid 10 My Question or IssueMy "new releases for you" section has disappeared. How can I restore this?I already reinstalled Spotify on my device. No success. Thx

  • Newbie
  • Plan Premium Country Switzerland   Device POCO X3 NFC Operating System Android 10   My Question or Issue My "new releases for you" section has disappeared. How can I restore th...
  • 9inim-l3i_2cc
  • Newbie
  • 5904 Views
  • 5 replies
  • 1 likes
  • 5904 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Songs are playing from different playlists

PlanFree Device(Lenovo: Legion ) Operating System(Windows 10) My Question or Issue I am playing my playlist ("P1"). After one song finishes from this playlist, it plays a song from a completely different playlist. I tried it with shuffle on and off, ...

  • Casual Listener
  • Plan Free   Device (Lenovo: Legion )   Operating System (Windows 10)   My Question or Issue   I am playing my playlist ("P1").  After one song finishes from this p...
  • Kiril
  • Moderator
  • 121 Views
  • 3 replies
  • 0 likes
  • 121 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files will not play

local files from my pc will o longer play on my iphone - they used to play. I get a message stating songs have not been downloaded and that I have to mark the playlist for offline use - I can't find the option to mark for offline use

  • Casual Listener
  • local files from my pc will o longer play on my iphone - they used to play. I get a message stating songs have not been downloaded and that I have to mark the playlist for offline use - I can't find ...
  • Jeremy
  • Spotify
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Poor sound quality on WIndows 10

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, and other sources. I just tried a few different album...

  • Visitor
  • I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, an...
  • _toad_
  • Casual Listener
  • 151 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 151 Views
  • 1 replies
  • 0 likes