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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2451 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155738 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150658 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

  • 11509 Views
  • 1 replies
  • 6 likes

Your client does not have permission to get URL

PlanFreeCountryUkraineDeviceRedmi 5PCOperating SystemAndroidWindows 10 I can't access it from home but when i use mobile data it works fine (i can't even post anything here when i'm using home internet as it requires me to login to my account and gue...

Newbie

Plan Free Country Ukraine Device Redmi 5 PC Operating System Android Windows 10    I can't access it from home but when i use mobile data it works fine  (i can't even p...

868 Views

0 replies

0 likes

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Superuser Contribution Recent searches almost never being recorded (desktop W10)

PlanPremiumCountryUnited KingdomDeviceLaptop running Windows 10My Question or IssueRecently when using the current version of the Spotify desktop app, the 'Recent searches' list on the Search page has stopped updating with whatever I click on in the ...

Casual Listener

Plan Premium Country United Kingdom Device Laptop running Windows 10 My Question or Issue Recently when using the current version of the Spotify desktop app, the 'Recent searches' list on the ...

tcex28

Casual Listener

2876 Views

8 replies

2 likes

Windows 10 Desktop App
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Superuser Contribution Spotify Buffering while playing music (with fast internet connection)

PlanPremiumCountrySouth AfricaOperating SystemWindows 10 (Spotify Web on Google Chrome) My Question or IssueHi there, I have been struggling with issue where music will randomly buffer as if I'm on a slow internet connection meanwhile that is not the...

Casual Listener

Plan Premium Country South Africa Operating System Windows 10 (Spotify Web on Google Chrome)   My Question or Issue Hi there, I have been struggling with issue where music will randomly ...

AdityaPv

Casual Listener

6937 Views

17 replies

1 likes

Buffering
internet speed
slow
spotify web player
  • 6937 Views
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  • 1 likes

Where did Queue Go?

I'm using my Spotify Premium on Windows 11 in the desktop app. Why am I unable to find the button for "Queue"? It used to be in the bottom corner next to "Connect to Device," but it disappeared. Do I just need to uninstall and reinstall the app?

Regular

I'm using my Spotify Premium on Windows 11 in the desktop app. Why am I unable to find the button for "Queue"? It used to be in the bottom corner next to "Connect to Device," but it disappeared. Do I...

mauve_minnow

Roadie

391 Views

1 replies

0 likes

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Superuser Contribution Can't log into the app

I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser, so I did. I am signed in to my Spotify through the browser...

Casual Listener

I logged out from the app a few days ago and I cannot get back in.   Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser...

Vasil

Moderator

2675 Views

6 replies

0 likes

Account
Login
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Superuser Contribution Songs not from my playlist

PlanFree/Premium FreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Desktop PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueWhenever I start playing songs from my playlist, after one or two s...

Visitor

Plan Free/Premium Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Desktop PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question...

Eni

Moderator

308 Views

1 replies

0 likes

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Solved!!Superuser Contribution External monitors disconnect when opening Spotify

PlanPremiumCountryUnited StatesOperating SystemWindows10 My Question or IssueWhenever Spotify is active my monitors will constantly disconnect and reconnect (and my bluetooth mouse). This happens with the web player, the desktop app, and on webpages ...

Regular

Plan Premium Country United States Operating System Windows10   My Question or Issue Whenever Spotify is active my monitors will constantly disconnect and reconnect (and my bluetooth mou...

Dessi

Moderator

83398 Views

163 replies

23 likes

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Superuser Contribution https://open.spotify.com/playlist/6y5aV5dbZgHGehN3Rxglk0?si=NFg4EBPsTCWxO6J4Z1ls5w

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

4195 Views

1 replies

1 likes

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Superuser Contribution Play Queue: Navigation issues when adding multiple playlists and using Back button

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 64Bit My Question or Issue Play Queue: Navigation issues when adding multiple playlists and using Back buttonSo starting the App with a now Empty Play Queue updating the app, I start to play...

Newbie

Plan Premium Country UK Device Desktop Operating System Windows 10 64Bit   My Question or Issue   Play Queue: Navigation issues when adding multiple playlists and using Back butt...

AlejaR

Moderator

324 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Problem when playing via Bluetooth

PlanFreeCountryFranceDeviceDell XPS 13Operating SystemWindows 11 My Question or IssueHello,I use Spotify on my iPad and my computer (Dell XPS 13) and I have a problem on the last one.When I connect my wireless headphones (Samsung Galaxy Buds2) OR my ...

Regular

Plan Free Country France Device Dell XPS 13 Operating System Windows 11   My Question or Issue Hello, I use Spotify on my iPad and my computer (Dell XPS 13) and I have a problem on th...

TIBOunderscore

Regular

1834 Views

12 replies

0 likes

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Superuser Contribution Spotify always starts at 100%% volume after rebooting PC (Windows 11)

PlanPremiumDevicePCOperating SystemWindows 11 HomeVersion 22H2OS build 22621.2134My Question or IssueEvery time i reboot my PC and open Spotify, the app starts up at 100% volume.If I reduce the volume by half, close the app fully and re-open it witho...

Newbie

Plan Premium Device PC Operating System Windows 11 Home Version 22H2 OS build 22621.2134 My Question or Issue Every time i reboot my PC and open Spotify, the app starts up at 100% ...

Susan_GP

Moderator

2712 Views

1 replies

1 likes

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Private Session?

hey, I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode" anywhere.any help?

Casual Listener

hey,  I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode...

AdamDamon

Community Legend

4447 Views

5 replies

0 likes

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  • 5 replies
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Restore playlist .json to Spotify Laptop

PlanPremiumCountryIndonesia Device(HP Laptop)Operating System(Windows 10,etc.) My Question or IssueHi,just want to know how to restore my personal data from previous account to new account. since my previous account i gave to my sister, so i would li...

Casual Listener

Plan Premium Country Indonesia   Device (HP Laptop) Operating System (Windows 10,etc.)   My Question or Issue Hi, just want to know how to restore my personal data from previous...

Alpharomeoindia

Casual Listener

1199 Views

2 replies

0 likes

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Superuser Contribution Bug: Expanding Album Art Eliminates Friend Activity

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away. Even when the album art is minimized, the Friend Activity panel does not reappear. When I ...

Gig Goer

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away.    Even when the album art ...

ux-expert

Casual Listener

569 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify Wont play on desktop app

Plan: PremiumCountry: USADevice: PC Operating System: Windows 10My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and the lyrics follow the scrum, but no audio comes out of the speakers. I can switc...

Visitor

Plan: Premium Country: USA Device: PC  Operating System: Windows 10 My Question or Issue: I cannot play anything on the PC app.  The scrum bar shows it playing the songs, and ...

Lyubka

Moderator

716 Views

5 replies

0 likes

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Superuser Contribution AI DJ Problems

premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...

Gig Goer

premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has there been a recent...

Kodan4444

Visitor

6751 Views

13 replies

2 likes

AI DJ
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log in

I do not want the programm starts automatically on my desktop.How can I change this?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

I do not want the programm starts automatically on my desktop. How can I change this? Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sys...

Prague

Community Legend

323 Views

1 replies

1 likes

  • 323 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Black bar obscuring app player, occuring on spotify app

PlanFreeOperating SystemWindows 11(use the spotify app) My Question or IssueHii A black bar obscures the bottom part of the Spotify app it so annoying and it's not showing the songs column fully also the lyrics shows not fully as the older version th...

Newbie

Plan Free Operating System Windows 11(use the spotify app)  My Question or Issue Hii A black bar obscures the bottom part of the Spotify app it so annoying and it's not showing th...

Joan

Moderator

6172 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify crashing on startup without an error message (Windows 10).

I'm not sure why, but Spotify keeps crashing on me as I try to run it on my PC. There are no error messages to tell me what the problem is, so I have no idea what to do to fix it. I've tried clearing my temporary files in Windows 10's settings, but t...

Casual Listener

I'm not sure why, but Spotify keeps crashing on me as I try to run it on my PC.  There are no error messages to tell me what the problem is, so I have no idea what to do to fix it.  I've tr...

duckman1981

Casual Listener

732 Views

2 replies

0 likes

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Superuser Contribution how to add friends to spotify without facebook and username

I have tried to search up spotify:user:username however, all i can do is follow that person. i don't get the "add person" button. i want to know what the person is listening to, and i can only do that by adding them to my friends list. i have done it...

Visitor

I have tried to search up spotify:user:username however, all i can do is follow that person. i don't get the "add person" button. i want to know what the person is listening to, and i can only do tha...

Yordan

Moderator

10099 Views

1 replies

0 likes

  • 10099 Views
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