Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84059 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
797235 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24305 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan - PremiumCountry - USADevice - Windows Laptop w/ Fulla2 DAC/AMP2016)Operating System - Windows 10 Pro x64 My Question or Issue - I run an addon for Spotify that requires the actual software, not the Windows 10 Store version. I have tried several...
Plan - Premium Country - USA Device - Windows Laptop w/ Fulla2 DAC/AMP2016) Operating System - Windows 10 Pro x64 My Question or Issue - I run an addon for Spotify that requires the act...
Casual Listener
33838 Views
20 replies
5 likes
Plan: Premium Family PlanCountry: CanadaDevice: (Desktop)Operating System: (Windows 10) My Question or Issue:To clarify, this bug is very minor and does not bother me in anyway, just something small I noticed as I was coding and thought it best to re...
Plan: Premium Family Plan Country: Canada Device: (Desktop) Operating System: (Windows 10) My Question or Issue: To clarify, this bug is very minor and does not bot...
Moderator
421 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceWindows 10 DesktopOperating Systemabove My Question or IssueI have noticed this on the desktop app, as the title says, but it's happening on ios as well. As the song changes, the lyrics are going too fast, I believe this is ...
Plan Premium Country UK Device Windows 10 Desktop Operating System above My Question or Issue I have noticed this on the desktop app, as the title says, but it's happening on ios as ...
Visitor
14499 Views
27 replies
13 likes
PlanFree/PremiumCountryusDeviceDesktopOperating Systemwindows 11/10 My Question or Issueui is better on free on desktop than premium
Plan Free/Premium Country us Device Desktop Operating System windows 11/10 My Question or Issue ui is better on free on desktop than premium
Spotify Star
602 Views
1 replies
0 likes
PlanPremiumCountryKazakhstanDeviceDesktopOperating SystemWindows 11 Pro, version 23H2, build 22631.3593Spotify app versionSpotify for Windows (64 bit)1.2.37.701.ge66eb7bc Issue"Search in playlist" button has an area that, when pressed, does not displ...
Plan Premium Country Kazakhstan Device Desktop Operating System Windows 11 Pro, version 23H2, build 22631.3593 Spotify app version Spotify for Windows (64 bit) 1.2.37.701.ge66eb7bc &n...
Spotify Star
539 Views
1 replies
0 likes
Can I filter Playlists by most number of Followers?Like in YouTube you can filter by view count. Thanks
Can I filter Playlists by most number of Followers? Like in YouTube you can filter by view count. Thanks
Casual Listener
1899 Views
3 replies
2 likes
Plan: PremiumCountry: NetherlandsDevice: Dell XPSOperating System: Windows 11Issue:When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occurs in the 'what is playing now' section.Proof of Concept (PoC):
Plan: Premium Country: Netherlands Device: Dell XPS Operating System: Windows 11 Issue: When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occ...
Moderator
515 Views
4 replies
0 likes
My Spotify songs keep repeating during certain parts of a song. It's always the same parts and always on the same songs. It only happens on my Windows 10 desktop app.
My Spotify songs keep repeating during certain parts of a song. It's always the same parts and always on the same songs. It only happens on my Windows 10 desktop app.
Moderator
1270 Views
3 replies
0 likes
will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop
will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop
Regular
3547 Views
6 replies
0 likes
PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...
Plan Premium Country Ireland Device Pc Operating System Windows My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...
Roadie
474 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceAndroid Phone My Question or IssueGetting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn this off. I have seen the options about "click learn more and opt out". That is...
Plan Premium Country US Device Android Phone My Question or Issue Getting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn...
Gig Goer
366 Views
1 replies
2 likes
PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...
Plan Premium Country U.S. Device Dell laptop Operating System Win10 My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...
Casual Listener
2112 Views
6 replies
0 likes
I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Death/Grind Metal Playlist 2 : Doom/Drone/Sludge/Stoner Metal
I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Deat...
Not applicable
8206 Views
7 replies
1 likes
When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...
When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...
Spotify Legend
722 Views
3 replies
0 likes
PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...
Plan Premium Country Poland Device Asus Operating System Windows 10 My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...
Newbie
5036 Views
4 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...
Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14 My Question or Issue I have attached some screenshots of two accounts; th...
Moderator
2516 Views
1 replies
0 likes
It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.The find more button is also completely useless, it doesn't show anything except a search button.Country: NetherlandsDevi...
It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. The find more button is also completely useless, it doesn't show...
Moderator
465 Views
1 replies
1 likes
I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neither another ad , nor music, will play next. Refresh...
I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neit...
Visitor
3895 Views
10 replies
1 likes
when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.
when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.
Moderator
1178 Views
1 replies
0 likes
I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...
I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...
Moderator
336 Views
1 replies
0 likes
