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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80878 Views

40 replies

68 likes

  • 80878 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774378 Views

503 replies

64 likes

  • 774378 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17552 Views

17 replies

5 likes

  • 17552 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

  • 2772 Views
  • 0 replies
  • 4 likes

Superuser Contribution Desktop issues

PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...

Casual Listener

Plan Premium Country Ireland   Device Pc Operating System Windows   My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...

Lanciano007

Roadie

455 Views

2 replies

1 likes

  • 455 Views
  • 2 replies
  • 1 likes

Getting in-app concert recommendations despite having tailored ads turned off.

PlanPremiumCountryUSDeviceAndroid Phone My Question or IssueGetting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn this off. I have seen the options about "click learn more and opt out". That is...

Casual Listener

Plan Premium Country US Device Android Phone     My Question or Issue Getting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn...

gB3organ

Gig Goer

361 Views

1 replies

2 likes

  • 361 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unable to log in via Windows desktop app

PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...

Casual Listener

Plan Premium Country U.S. Device Dell laptop Operating System Win10   My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...

x43on

Casual Listener

2058 Views

6 replies

0 likes

  • 2058 Views
  • 6 replies
  • 0 likes

Solved!! My public playlists do not appear in the search ...

I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Death/Grind Metal Playlist 2 : Doom/Drone/Sludge/Stoner Metal

Regular

I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old.   Playlist 1 : Brutal Death/Technical Death/Deat...

user-removed

Not applicable

8163 Views

7 replies

1 likes

Linux
Mac
Windows
  • 8163 Views
  • 7 replies
  • 1 likes

Superuser Contribution (Windows 11 Pro) Desktop app issue, see details below.

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...

Casual Listener

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...

MartinT

Spotify Legend

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

Newbie

Plan Premium Country Poland  Device Asus Operating System Windows 10   My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...

Sanityeclipse

Newbie

4929 Views

4 replies

2 likes

folder
offline storage
Windows 10
  • 4929 Views
  • 4 replies
  • 2 likes

Superuser Contribution Is there a way to log in on PC using Samsung account?

PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...

Regular

Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14   My Question or Issue I have attached some screenshots of two accounts; th...

Yordan

Moderator

2459 Views

1 replies

0 likes

  • 2459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify recommended only shows one song

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.The find more button is also completely useless, it doesn't show anything except a search button.Country: NetherlandsDevi...

Newbie

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. The find more button is also completely useless, it doesn't show...

Yordan

Moderator

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Web Player keeps playing silent ads, then gets stuck on ads.

I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neither another ad , nor music, will play next. Refresh...

Casual Listener

I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neit...

starringstars

Visitor

3749 Views

10 replies

1 likes

  • 3749 Views
  • 10 replies
  • 1 likes

Superuser Contribution i cannot remove a song from my queue

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Visitor

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Yordan

Moderator

1119 Views

1 replies

0 likes

  • 1119 Views
  • 1 replies
  • 0 likes

Superuser Contribution No playback after restarting router

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...

Visitor

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...

Ivelina

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

why cant we get lyrics in free

it doesnot shows lyrics and tells to upgrade to premiere

Visitor

it doesnot shows lyrics and tells to upgrade to premiere

osornios

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app not playing any music

I keep getting the error whenever I open the app on my desktop. I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones that it shows on my computer. I have deleted then reinstalle...

Casual Listener

I keep getting the error whenever I open the app on my desktop.  I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones tha...

tdow520

Casual Listener

1118 Views

4 replies

1 likes

  • 1118 Views
  • 4 replies
  • 1 likes

Superuser Contribution My Spotify is (almost) Completely broken.

PlanPremiumCountryGermanyDeviceSelf made Computer & Samsung Galaxy A51Operating SystemWindows 11 & Android 13 My Issue:I'm just gonna do this timeline wise.So about a week and a half ago i noticed my mobile app and desktop app stopped syncing. comple...

Newbie

Plan Premium Country Germany Device Self made Computer & Samsung Galaxy A51 Operating System Windows 11 & Android 13   My Issue: I'm just gonna do this timeline wise. So a...

Ivelina

Moderator

1347 Views

1 replies

0 likes

Account issue
black screen
connection issue
Grey screen
idk what this is help
  • 1347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...

Billy_Shears

Regular

3075 Views

6 replies

14 likes

Desktop
Radio
Windows
  • 3075 Views
  • 6 replies
  • 14 likes

Superuser Contribution Strange bar at the top

Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the window? It looked more aesthetically pleasing and wa...

Newbie

Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the w...

Zoomper_

Casual Listener

1570 Views

3 replies

2 likes

  • 1570 Views
  • 3 replies
  • 2 likes

web login stuck

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or Issuejust a few days ago, my dekstop spotify just loged out it self, and when i start the spotify app, it told me to login and in the web, it told me to enter my email and p...

Newbie

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue just a few days ago, my dekstop spotify just loged out it self, and when i start the spotify...

osornios

Spotify Star

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

spotify can't play this right now

Spotify can't play this right now if you have the file on your computer you can import itdon't know how to fix on PC

Visitor

Spotify can't play this right now if you have the file on your computer you can import it don't know how to fix on PC

osornios

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Error while Using Spotify Desktop App

PlanPremium BasicCountrySouth KoreaDeviceGalaxy Book 4 15.6"Operating SystemWindows 11 23H2 64x , Driver updates are all up to date My Question or IssueI was going to listen to music on Spotify, but it's offline. Check your Internet connection." When...

Casual Listener

Plan Premium Basic Country South Korea Device Galaxy Book 4 15.6" Operating System Windows 11 23H2 64x , Driver updates are all up to date   My Question or Issue I was going to li...

Joan

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes