Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13237 Views
108 replies
51 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1729 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4323 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAccording to this link and some other Help/FAQ posts I found through searching, I should be able to paste a Spotify URI into the search bar and get the resource I'...
Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue According to this link and some other Help/FAQ posts I found through searching, I shoul...
Regular
1744 Views
2 replies
0 likes
I am using spotify on a windows 10 laptop and have spotify premium. Whenever i try to play any song, it just skips over it. Nearly every time I open spotify, a message in a blue box appears at the top saying "This song is not available. If you have t...
I am using spotify on a windows 10 laptop and have spotify premium. Whenever i try to play any song, it just skips over it. Nearly every time I open spotify, a message in a blue box appears at the to...
Visitor
674 Views
1 replies
1 likes
DeviceDesktop PCOperating SystemWindows 11My Question or IssueIn the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual speakers it comprises. (So that you can play on e.g., either "Be...
Device Desktop PC Operating System Windows 11 My Question or Issue In the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual spe...
Music Fan
1652 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceWindows 10Operating SystemWindows 10 My Question or IssueHi im currently trying to unblock the Spotify app for students on our school network. however i keep getting an accesscode error 32. any ideas how to resolve this?...
Plan Free/Premium Country Device Windows 10 Operating System Windows 10 My Question or Issue Hi im currently trying to unblock the Spotify app for students on our school netwo...
Visitor
3185 Views
3 replies
1 likes
Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minute, the audio gets distorted / crumbles (like in the attached...
Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minut...
Music Fan
16275 Views
23 replies
0 likes
PlanFreeCountryFinlandDevice(Samsung S21, M2 iPad)Operating System(Windows 10) My Question or IssueI just started to use Spotify earlier this week and one thing I've noticed is that the daily mixes just stay the same, even if they should change, well...
Plan Free Country Finland Device (Samsung S21, M2 iPad) Operating System (Windows 10) My Question or Issue I just started to use Spotify earlier this week and one thing I've noti...
Casual Listener
1586 Views
1 replies
1 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11 My Question or Issue I upgraded my PC to Windows11 yesterday, ever since the widget on the task bar that shows what is currently playing seems to `move` , in the sense of getting shor...
Plan Premium Country United Kingdom Device PC Operating System Windows 11 My Question or Issue I upgraded my PC to Windows11 yesterday, ever since the widget ...
Moderator
8583 Views
1 replies
0 likes
Using Spotify Premium on Windows 10 when I try and change the album I am listening to I lose the speakers setting I am using and have to turn my KEF LS 50 Wireless II off and again to reset my choice of output speaker
Using Spotify Premium on Windows 10 when I try and change the album I am listening to I lose the speakers setting I am using and have to turn my KEF LS 50 Wireless II off and again to reset my choice...
Moderator
2104 Views
12 replies
0 likes
So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on this select few and it's getting really annoying. Any...
So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on th...
Moderator
51656 Views
20 replies
1 likes
Hi, Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed until the next update), and I don't have access to another compu...
Hi, Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed unti...
677 Views
0 replies
0 likes
PlanPremiumCountryIndonesiaDeviceLaptop Lenovo CPU AMD E-350, RAM 4 GBOperating SystemWindows 10 64 bit version 1803 build 17134.523 My Question or Issue Is it possible to search downloaded songs in Spotify for Windows (Desktop or UWP App) when Offli...
Plan Premium Country Indonesia Device Laptop Lenovo CPU AMD E-350, RAM 4 GB Operating System Windows 10 64 bit version 1803 build 17134.523 My Question or Issue Is it possibl...
Visitor
1135 Views
2 replies
1 likes
PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue I have a trial premium account. I have created a playlist of the songs I would like to download.I cannot see any button that will allow me to download the playlist to...
Plan Free/Premium Country Device Laptop Operating System Windows 10 My Question or Issue I have a trial premium account. I have created a playlist of the songs I would...
Not applicable
4350 Views
5 replies
0 likes
PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 21H2 Enterprise My Question or IssueHi there,since a week or so I am not able to use my desktop app of Spotify anymore on a specific device. Just to give you more context: I had a black ...
Plan Premium Country Poland Device Desktop Operating System Windows 10 21H2 Enterprise My Question or Issue Hi there, since a week or so I am not able to use my deskt...
Newbie
4880 Views
3 replies
0 likes
PlanGratisPaísMéxico DispositivoPCSistema operativoWindows 10 Mi pregunta o problema es:Hace unos días no puedo reproducir mi musica, todo empezo cuando reinstale Spotify. Reinstale inicie Spotify y alcabo de unos segundos 3-10s se detiene y marca ca...
Plan Gratis País México Dispositivo PC Sistema operativo Windows 10 Mi pregunta o problema es: Hace unos días no puedo reproducir mi musica, todo empezo cuando reinst...
Visitor
81366 Views
14 replies
2 likes
PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueOn each start of Spotify, it keeps routing on the motherboard sound card which is *not* the default one. I have to switch the default to motherboard (which has no output a...
Plan Premium Country France Device PC Operating System Windows 11 My Question or Issue On each start of Spotify, it keeps routing on the motherboard sound card which is *not* the def...
Moderator
1958 Views
5 replies
0 likes
Hi everyone,I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the application effectively, and I’m looking for some advice on how...
Hi everyone, I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the applicatio...
Moderator
935 Views
1 replies
0 likes
Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and without music playing. NOT volume normalization - affects...
Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and withou...
Moderator
1665 Views
3 replies
0 likes
PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 64-bit My Question or IssueI've had this issue since the introduction of the new UI refresh. I use the keyboard to navigate the playlist and noticed from day 1 that the selection on the song...
Plan Premium Country Finland Device PC Operating System Windows 10 64-bit My Question or Issue I've had this issue since the introduction of the new UI refresh. I use the keyboard to...
Moderator
1012 Views
3 replies
0 likes
I have a computer in my bedroom and one in the living room. I pull spotify up on both of them and both computers are connected to a sound system. However, it will only play on one or the other?!? **bleep**? They are both using the same cable/Internet...
I have a computer in my bedroom and one in the living room. I pull spotify up on both of them and both computers are connected to a sound system. However, it will only play on one or the ...
Casual Listener
2114 Views
2 replies
0 likes
I've logged into the Spotify web player for the first time in a while and noticed there's a What's New notification bell icon. This is brilliant and very handy on bigger screens. Any plans to add this to the Windows desktop app? Would be great.
I've logged into the Spotify web player for the first time in a while and noticed there's a What's New notification bell icon. This is brilliant and very handy on bigger screens. Any plans to add thi...
Newbie
2856 Views
12 replies
0 likes
