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I'm trying to open Spotify by clicking on my app on my desktop. All I get

I'm trying to open Spotify by clicking on my app on my desktop. All I get

is a black screen. Spotify works great on my iphone.
Reply
3 Replies

Hey, thanks for asking in the Community!

 

Could you try please try a clean install of the Spotify desktop app? It tends to fix most such issues easily.

 

You can read this article to learn more about how to perform a clean install.

 

Let me know how it goes.

AmaySpotify Star
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Note: I'm not a Spotify employee.

Plan

Premium

Country

Latvia

Device

Asus Laptop 

Operating System

Windows 10

 

My Question or Issue

My issue is that the Spotify desktop programme still opens up as a simple black screen most of the time, as detailed in this previous thread that was marked as fixed. https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-stuck-on-black-screen/idi-p/5679052#comm...

 

This issue has been ongoing for several months now; it's getting a little bit annoying that the issue is marked as fixed and then ignored when it clearly isn't fixed.

I have just tried again to uninstall and reinstall and the issue is STILL NOT FIXED. This is getting ridiculous that this has persisted for several months now and it seems Spotify doesn't care about fixing the issue at all.

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