lyrics no longer are syncing the to songs on the Windows App.

[breider5]

On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music played.

[Susan_GP]

Hi there,

Thanks for reaching out to the Commumity and welcome!

To begin with, we'd like to get more info:

• Do you see any message or error about the lyrics not being synced to the song? Or are they just not being highlighted while the song plays?
• Does it happen with all the lyrics? Or any specific ones?
• Have you checked if you have the same issue with the lyrics on a mobile device?

I tried from my side and it's working correctly, so let's see if we can resolve the situation. First up, go to your app > Settings > Storage > Clear cache. Restart the app and check if that helps. If not, it's best to perform a clean reinstall by following these steps. No worries, you won't lose any saved content, but you'll have to download your music again if you have Premium.

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

We'll keep an eye out for your reply!
 

[breider5]

I found that I had recieved an update to Spotify and did not reboot my laptop.

After the reboot the Lyrics starting working as expected.

Thank!!!!!

[Maria]

Hey @breider5,

Thanks for keeping us in the loop! 

That's great news, happy to hear that you're back on track.

Should anything else appear, we're just a post away.

Cheers 🙂

[Josily]

I have the same problem. And it still doesn't work.

[Novy]

Hey @Josily,

Thanks for reaching out. 

Would you mind sending over the info that @Susan_GP requested above? Make sure to follow the troubleshooting steps in her reply as well and let us know how it goes. 

We'll be on the lookout.