spotify jam is not working between two desktop apps

[#1]

My girlfriend and i want to listen to spotify while we work, we do not live together, we both have spotify premium. when we connect and start a jam on the desktop apps, spotify does not play the same song for each of us, but instead continues to play whatever was playing before, and neither of us can hear what the other has playing.

[Elena]

Hi there,

Thanks for reaching out!

Have you tried reinstalling Spotify on both devices? If not, can you follow the steps here and let us know if this is still happening afterwards? 

Looking forward to hearing from you.

Take care