Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Suddenly NO AUDIO using PC app!

Solved!

Suddenly NO AUDIO using PC app!

 

Plan

Free/Premium

Operating System

Windows 10

 

My Question or Issue

Yesterday I was listening via the PC app on my Windows 10 machine, when all of a sudden the songs looked like they were playing, but there was no audio.  I decided to wait and see if it fixed itself next time I used the program.

 

This afternoon I launched the program and I STILL have NO AUDIO, even though the song is playing.  My speakers are working fine, I haven't made any changes to any settings, my firewall is not blocking Spotify, I did everything suggested on the Spotify website... STILL NO AUDIO!

 

I think this happened once before but I can't think of anything else that could possibly be the problem!  HELP!

Reply

Accepted Solutions
Marked as solution

OK, I don't know how this worked, but I found on another site a simple suggestion:

RESET WINDOWS AUDIO!!

Below is a screen shot of the button I clicked (Windows 10), RESET TO THE MICROSOFT RECOMMENED DEFAULTS

All of a sudden the program's audio came through the speakers.  

 

 

NellsMusic_0-1718927163820.png

 

View solution in original post

1 Reply
Marked as solution

OK, I don't know how this worked, but I found on another site a simple suggestion:

RESET WINDOWS AUDIO!!

Below is a screen shot of the button I clicked (Windows 10), RESET TO THE MICROSOFT RECOMMENED DEFAULTS

All of a sudden the program's audio came through the speakers.  

 

 

NellsMusic_0-1718927163820.png

 

Suggested posts