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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 135236 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51857 Views
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  • Windows
  • 51857 Views
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DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

  • Regular
  • Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...
  • jiri-san
  • Regular
  • 215 Views
  • 1 replies
  • 2 likes
  • 215 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...
  • CarlosE
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
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Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

  • Music Fan
  • Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...
  • Elena
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • Desktop (Windows)
    search unresponsive
  • 248 Views
  • 1 replies
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Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

  • Newbie
  •   Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...
  • Jeremy
  • Moderator
  • 486 Views
  • 3 replies
  • 0 likes
  • 486 Views
  • 3 replies
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Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

  • Casual Listener
  • Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...
  • Jeremy
  • Moderator
  • 404 Views
  • 5 replies
  • 0 likes
  • 404 Views
  • 5 replies
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Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

  • Newbie
  • I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...
  • AeroZ
  • Composer
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

  • Casual Listener
  • I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...
  • Eni
  • Moderator
  • 173 Views
  • 2 replies
  • 1 likes
  • 173 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide / remove the section "Friends' actions" with connection to facebook in the PC application

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

  • Casual Listener
  • Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.
  • Ex108
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 195 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

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  • Visitor
  • Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...
  • Jeremy
  • Moderator
  • 340 Views
  • 7 replies
  • 3 likes
  • 340 Views
  • 7 replies
  • 3 likes

[Desktop] Where is the app location in Windows 10?

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me to a file with 0 bytes. It I point the Logitech keyb...

  • Visitor
  • I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me t...
  • 168 Views
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  • Desktop
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Superuser Contribution Songs keep pausing after 30 seconds

Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds,i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on every device but that also did nothing. my PC has the newest ...

  • Casual Listener
  • Hello Comunity,   Whenever i play a song on spotify they keep pausing after 30 seconds, i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on...
  • MafeG
  • Spotify Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
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Superuser Contribution Error when editing playlist

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Error-when-editing-playlist/idc-p/5249758 The post was...

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  • Regular
  • I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me.   https://community.spotify.com/t5/Ongoing-Issues/Web-P...
  • planetneutral
  • Regular
  • 203 Views
  • 5 replies
  • 0 likes
  • 203 Views
  • 5 replies
  • 0 likes

Superuser Contribution New discography layout playback broken in web player

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows, Chrome My Question or IssueThe way artist discography is viewed was updated recently to where all albums are in order from newest release at the top of a page instead it loading thumbnails for...

  • Newbie
  • Plan Premium Country US Device Desktop Operating System Windows, Chrome   My Question or Issue The way artist discography is viewed was updated recently to where all albums are in orde...
  • Eni
  • Moderator
  • 394 Views
  • 5 replies
  • 1 likes
  • 394 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't delete playlist from home page

Please help me delete my already deleted (but actualy no) playlist from home page: When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog window not disappear). In Web wersion (cache cleared) I get su...

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  • Regular
  • Please help me delete my already deleted (but actualy no) playlist from home page:  When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog ...
  • Mario
  • Spotify Legend
  • 423 Views
  • 6 replies
  • 0 likes
  • 423 Views
  • 6 replies
  • 0 likes

Superuser Contribution Disconnect Bluetooth speaker causes Spotify (paused) to resume whatever song is qued

I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other apps) to start playing whatever song was paused. I'...

  • Regular
  • I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other ...
  • Jeremy
  • Moderator
  • 777 Views
  • 5 replies
  • 0 likes
  • 777 Views
  • 5 replies
  • 0 likes

Superuser Contribution Проблема по поводу PC-версии Spotify

Здравствуйте! А скажите пожалуйста. А как на PC-версии Spotify обновить PlayList "Любимые треки"? Просто в WEB-версии и в мобильной версии показывает 1172 трека, а на PC-версии показывает всего лишь 850 треков. Я даже сам Spotify обновил но тоже само...

  • Newbie
  • Здравствуйте! А скажите пожалуйста. А как на PC-версии Spotify обновить PlayList "Любимые треки"? Просто в WEB-версии и в мобильной версии показывает 1172 трека, а на PC-версии показывает всего лишь ...
  • Jeremy
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution LIKED Song List Won't Play

Plan Premium Country USA Device PC Operating System Windows 10 My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs in That list. Won't play through my Alexa speaker either. Can add and remove ...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs i...
  • Jeremy
  • Moderator
  • 418 Views
  • 5 replies
  • 0 likes
  • 418 Views
  • 5 replies
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Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

  • Newbie
  • Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...
  • MafeG
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Desktop
    media keys
    Spotify app for desktop
    Windows 10
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Desktop App randomly closes randomly

PlanPremiumCountryUSADeviceHP Envy All-IN-ONEOperating System Windows 10 My Question or IssueAfter a recent update, the spotify player randomly closes on my desktop. I do not have this problem on my android phone nor a work computer (running an older...

  • Casual Listener
  • Plan Premium Country USA Device HP Envy All-IN-ONE Operating System  Windows 10   My Question or Issue After a recent update, the spotify player randomly closes on my desktop.&nbs...
  • Alex
  • Moderator
  • 311 Views
  • 5 replies
  • 0 likes
  • 311 Views
  • 5 replies
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Superuser Contribution BUG: Drag and Drop upwards in Playlist doesn't scroll

v1.1.34.694Drag and Drop in a playlist correctly scrolls at the bottom (albeit very slowly) but doesn't at the top.This is a bug pure and simple.

  • Music Fan
  • v1.1.34.694 Drag and Drop in a playlist correctly scrolls at the bottom (albeit very slowly) but doesn't at the top. This is a bug pure and simple.
  • CarlosE
  • Moderator
  • 356 Views
  • 5 replies
  • 3 likes
  • 356 Views
  • 5 replies
  • 3 likes