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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135326 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135326 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51939 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51939 Views
  • 0 replies
  • 32 likes

Superuser Contribution Something went wrong .... yet another addition to the myriad of errors with the win 10 desktop app

Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manager doesn't work either as one instance of the process with th...

  • Regular
  • Everything is up to date. Win 10 desktop.   When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manage...
  • Ver
  • Spotify Legend
  • 321 Views
  • 6 replies
  • 2 likes
  • 321 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't find local files on PC

PlanPremiumCountryUSADeviceHP 255 G7Operating SystemWindows 10My Question or IssueI downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

  • Casual Listener
  • Plan Premium Country USA Device HP 255 G7 Operating System Windows 10 My Question or Issue I downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.
  • Alex
  • Moderator
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Superuser Contribution Single click to open app in Windows notification area

PlanFree/PremiumCountryUSADeviceDell XPSOperating SystemWindows 10 My Question or IssueI installed the Spotify app on a new PC from the Windows Store. I swear there used to be an option in settings to reopen the Spotify app from the Windows notificat...

  • Casual Listener
  • Plan Free/Premium Country USA Device Dell XPS Operating System Windows 10   My Question or Issue I installed the Spotify app on a new PC from the Windows Store. I swear there used to b...
  • Alex
  • Moderator
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

Why doesn't Spotify have LIGHT MODE

I don't understand why there is still no light mode, after all these years. So many "Live Ideas" created and get shot down because there isn't enough votes. Forget the **bleep** votes! My eyes cannot see dark mode that well, and it's pissing me off t...

  • Newbie
  • I don't understand why there is still no light mode, after all these years. So many "Live Ideas" created and get shot down because there isn't enough votes. Forget the **bleep** votes! My eyes cannot...
  • user-removed
  • Not applicable
  • 1842 Views
  • 2 replies
  • 36 likes
  • 1842 Views
  • 2 replies
  • 36 likes

Solved!! [Bug] Spotify Microsoft Windows (Blank Login Screen / Black Login Screen) Issue

PlanPremium CountryHong Kong DeviceDell XPS 9500 Operating SystemWindows 11 Build 22000.168 My Question or Issue Spotify launches with a blank screen (For both latest SpotifyFullSetup.exe and Microsoft Store version) #SpotifyFullSetup.exe Version: 1....

TinyTake01-09-2021-05-32-52.jpg
  • Casual Listener
  • Plan Premium   Country Hong Kong   Device Dell XPS 9500   Operating System Windows 11 Build 22000.168   My Question or Issue     Spotify launches wi...
  • ylmw0131
  • Casual Listener
  • 1152 Views
  • 1 replies
  • 0 likes
  • 1152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Artist, Featuring Artist, composer in different order / mixed.

PlanPremiumCountryFIDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has added at some point more info and featuring artists into the Artist field. That is ok. But some artists, albums and tracks this thing has.. gone out of hands ...

  • Roadie
  • Plan Premium Country FI Device Desktop Operating System Windows 10   My Question or Issue Spotify has added at some point more info and featuring artists into the Artist field. That is...
  • Eni
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search shortcut (ctrl + L) not working on search page

PlanPremiumCountry DevicePCOperating SystemWindows 8.1 My Question or IssueIf I go to the search page (either by clicking "Search" in the side menu or by keyboard shortcut and then lose focus on the input field (clicking away but staying on the same ...

  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 8.1   My Question or Issue If I go to the search page (either by clicking "Search"  in the side menu or by keyboard ...
  • Eni
  • Moderator
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't let me play a song

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI recently added a song from my favorite TV show to my liked songs however I came back the next day to find that Spotify won't let me play it anymore and whenever I try c...

  • Newbie
  •   Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue I recently added a song from my favorite TV show to my liked songs however I came back...
  • dinomight
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with searching reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Problem with searching reappeared ...

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  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Eni
  • Moderator
  • 159 Views
  • 3 replies
  • 0 likes
  • 159 Views
  • 3 replies
  • 0 likes

Can't play full song in discord

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have spotify premium and from what i've gleaned, I am able to play a full song from an embedded player. Which is true in a browser, but in discord I am only able to play 30 ...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have spotify premium and from what i've gleaned, I am able to play a full song from an embedded p...
  • midoriha_senpai
  • Regular
  • 549 Views
  • 1 replies
  • 4 likes
  • 549 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify still closes without warning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...
  • CarlosE
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Blank page

PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...

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  • Regular
  • Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2   My Issue     Hi community. My sp...
  • Ver
  • Spotify Legend
  • 1225 Views
  • 7 replies
  • 1 likes
  • 1225 Views
  • 7 replies
  • 1 likes

Spotify App won't play unless I start it with administrator rights

PlanFamilyCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I start the Spotify-App (either the one from the Windows Store or the regular one) and try to play songs I get the error "Spotify can't play this right now. ...

  • Regular
  • Plan Family Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When I start the Spotify-App (either the one from the Windows Store or the regu...
  • Bttzzn
  • Newbie
  • 2575 Views
  • 12 replies
  • 4 likes
  • 2575 Views
  • 12 replies
  • 4 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

  • Regular
  • Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...
  • jiri-san
  • Regular
  • 220 Views
  • 1 replies
  • 2 likes
  • 220 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...
  • CarlosE
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

  • Music Fan
  • Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...
  • Elena
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • Desktop (Windows)
    search unresponsive
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

  • Newbie
  •   Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...
  • Jeremy
  • Moderator
  • 487 Views
  • 3 replies
  • 0 likes
  • 487 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

  • Casual Listener
  • Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...
  • Jeremy
  • Moderator
  • 404 Views
  • 5 replies
  • 0 likes
  • 404 Views
  • 5 replies
  • 0 likes

Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

  • Newbie
  • I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...
  • AeroZ
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

  • Casual Listener
  • I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...
  • Eni
  • Moderator
  • 179 Views
  • 2 replies
  • 1 likes
  • 179 Views
  • 2 replies
  • 1 likes