Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81145 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776509 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18178 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...
Plan Premium Country Denmark Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10 My Question or Issue I use protonvpn which when waken from sleep will...
Newbie
805 Views
1 replies
3 likes
My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific issue i have seen posts dating back to 2018 compla...
My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific...
Newbie
1186 Views
2 replies
0 likes
Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that?2) How and where is the application using/sending this data?
Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that? 2) How and where is the appli...
Newbie
4376 Views
5 replies
0 likes
Plan: PremiumCountry: Canada / MéxicoDevice: Laptop Dell Inspiron 15 3525Operating System: Windows 11My Question or Issue: I can´t play any song outside my playlists on Spotify V1.229.605.0 for Windows 11. I just clic "play button" and nothing happen...
Plan: Premium Country: Canada / México Device: Laptop Dell Inspiron 15 3525 Operating System: Windows 11 My Question or Issue: I can´t play any song outside my playlists on Sp...
Moderator
263 Views
1 replies
0 likes
PlanPremiumCountryBelgiqueDeviceHP VICTUSOperating SystemWindows 11 My Question or IssueBonjour, je veux écouter de la musique sur mon ordinateur mais ça me met "Spotify ne peut pas lire ce contenu pour le moment". C'est ça pour toutes les musiques. ...
Plan Premium Country Belgique Device HP VICTUS Operating System Windows 11 My Question or Issue Bonjour, je veux écouter de la musique sur mon ordinateur mais ça me met "Spotify ne p...
Moderator
1374 Views
3 replies
0 likes
All of a sudden, Spotify won't play any sound if I enable noise cancellation on my Bluetooth headphones. Other apps and such still play sound normally, but Spotify doesn't. I've already disconnected & reconnected the headphones as well as reinstalled...
All of a sudden, Spotify won't play any sound if I enable noise cancellation on my Bluetooth headphones. Other apps and such still play sound normally, but Spotify doesn't. I've already disconnected ...
428 Views
0 replies
0 likes
PlanPremiumCountryphilippinesDevicelaptopOperating SystemWindows 10 My Question or Issueall content unavailable when i am using the desktop app. but everything normal when i am using android app or web browser. I have tried every method including rei...
Plan Premium Country philippines Device laptop Operating System Windows 10 My Question or Issue all content unavailable when i am using the desktop app. but everything normal when i ...
Music Fan
3888 Views
7 replies
1 likes
Spotify for Windows (64 bit)1.2.29.605.g66a43ceb
Spotify for Windows (64 bit) 1.2.29.605.g66a43ceb
Casual Listener
1769 Views
3 replies
0 likes
my desktop app dont give any sound by playing songs my computer sound works but spotify dont give sound
my desktop app dont give any sound by playing songs my computer sound works but spotify dont give sound
Casual Listener
545 Views
4 replies
0 likes
Every time i add a song to the playlist from smart shuffle, the waitlist changes and already played songs from the playlist will be played again, the complete waitlist is recreated.
Every time i add a song to the playlist from smart shuffle, the waitlist changes and already played songs from the playlist will be played again, the complete waitlist is recreated.
Moderator
259 Views
1 replies
0 likes
Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after refreshing, the song always starts 30 seconds in. I ...
Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after r...
Moderator
399 Views
2 replies
0 likes
PlanPremiumCountryUSA DeviceDesktopOperating System(Windows 10) My Question or IssueListening to a new group. I can click the heart and save the song to my liked song. Works properly for some of the songs by this group but not others. When I click on...
Plan Premium Country USA Device Desktop Operating System (Windows 10) My Question or Issue Listening to a new group. I can click the heart and save the song to my liked...
Moderator
11603 Views
5 replies
0 likes
PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueHey everyone!Spotify used to show which songs I had liked, so it was easy for me to see what the best songs in a particular playlist are. Nowadays there is this...
Plan Premium Country Netherlands Device Desktop Operating System Windows 10 My Question or Issue Hey everyone! Spotify used to show which songs I had liked, so it was easy f...
Roadie
445 Views
1 replies
2 likes
Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs. When viewing lyrics on the specific Spotify desktop version (shown below), there is no page navigation controls (forward / go back) on the...
Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs. When viewing lyrics on the specific Spotify desktop version (shown below), the...
Roadie
408 Views
1 replies
0 likes
PlanPremiumCountryMéxicoOperating SystemWindows 10 My Question or IssueHola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reproducir y cuando acaba 1 canción la siguiente canción es la ultima que guar...
Plan Premium Country México Operating System Windows 10 My Question or Issue Hola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reprod...
Visitor
4082 Views
7 replies
1 likes
PlanPremiumCountryEnglandDeviceDesktop PCOperating SystemWindows 11 My Question or Issue Steps to reproduce:1) Go to an album and select multiple songs by holding ctrl or shift and tapping on different songs in the album2) Right click on one of the s...
Plan Premium Country England Device Desktop PC Operating System Windows 11 My Question or Issue Steps to reproduce: 1) Go to an album and select multiple songs by ho...
Casual Listener
733 Views
6 replies
0 likes
List of things not working:Syncing activity between devicesDownloading songsDiscord Rich PresenceSyncing local files across devicesLast.fm scrobbling not working (this is 3rd party but relates to above issues)I have premium, and the only sign of spot...
List of things not working: Syncing activity between devices Downloading songs Discord Rich Presence Syncing local files across devices Last.fm scrobbling not working (this is 3rd party but rela...
451 Views
0 replies
1 likes
At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but it's becoming very frustrating to have the music cut...
At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but i...
Moderator
367 Views
1 replies
1 likes
I upgraded to Family on to have my kids no longer mess up my algorythm. Problems- Spotify Kids doesnt run on PC- Searching Spotify kids database doesnt work with radio plays. The results are completely messed up- Spotify itself doesnt allow simple sw...
I upgraded to Family on to have my kids no longer mess up my algorythm. Problems - Spotify Kids doesnt run on PC - Searching Spotify kids database doesnt work with radio plays. The results are comp...
241 Views
0 replies
0 likes
PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueWithin the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it stopped at but will still say the song is playing. You then have to manually c...
Plan Premium Country USA Operating System Windows 10 My Question or Issue Within the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it...
Visitor
1756 Views
3 replies
0 likes
