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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135300 Views
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  • 24 likes
  • Mac
    Windows
  • 135300 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51910 Views
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  • Windows
  • 51910 Views
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Superuser Contribution No access to history

PlanFreeCountryArgentina DeviceMoto C / DesktopOperating System(Android 7, Windows 10) No access to history.Hello, I recently updated the desktop (three days ago, upon the app's request) and mobile app (with some delay) . I use Spotify Lite and deskt...

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  • Music Fan
  • Plan Free Country Argentina   Device Moto C / Desktop Operating System (Android 7, Windows 10)   No access to history. Hello, I recently updated the desktop (three days ago, up...
  • CarlosE
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add a song to playlist by right-clicking on the song title in the lower left corner (PC)

I used to add a song to my playlist by right-clicking on the song title in the lower left corner (with the album cover) for years, but it doesn't work anymore for last few days (or weeks?). Right-clicking on song titles shows nothing, but still works...

  • Music Fan
  • I used to add a song to my playlist by right-clicking on the song title in the lower left corner (with the album cover)  for years, but it doesn't work anymore for last few days (or weeks?). Rig...
  • Dr_BeZt
  • Newbie
  • 388 Views
  • 3 replies
  • 5 likes
  • Playlists
  • 388 Views
  • 3 replies
  • 5 likes

Superuser Contribution Problem with queue of playlist

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10My Question or IssueHello! I have a problem. The slider of the first track of the playlist (after the last track played) is not at 0:00

  • Visitor
  • Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue Hello! I have a problem. The slider of the first track of the playlist (after the last track played) is...
  • Eni
  • Moderator
  • 825 Views
  • 4 replies
  • 0 likes
  • 825 Views
  • 4 replies
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Superuser Contribution Playlist download halted halfway through and will not complete

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueIt is a playlist of mine that has around 2,600 songs and it simply will not complete its download (It has been fully downloaded before, but decided to redownload itself). Onl...

  • Regular
  •   Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue It is a playlist of mine that has around 2,600 songs and it simply will not complete its d...
  • MafeG
  • Spotify Legend
  • 975 Views
  • 23 replies
  • 0 likes
  • 975 Views
  • 23 replies
  • 0 likes

Superuser Contribution Search for a Song and show playlist its in.

I have hundreds of playlists as I cant filter by anything meaningful I also cant search for songs within the playlists so I have duplicate tracks in unused playlists can you advise on the following and not give some generic answer, please. 1. Can you...

  • Regular
  • I have hundreds of playlists as I cant filter by anything meaningful I also cant search for songs within the playlists so I have duplicate tracks in unused playlists can you advise on the following a...
  • Elena
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • Search
  • 364 Views
  • 1 replies
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Superuser Contribution Spotify Connect Issue

My Question or Issue I cant connect my desktop app to anything. Phone app is connecting normally to web player on this same pc but not to the app - i cant even see my desktop on the spotify connect list(basic reinstall doesnt works) PlanPremiumDevice...

  • Casual Listener
  • My Question or Issue   I cant connect my desktop app to anything. Phone app is connecting normally to web player on this same pc but not to the app - i cant even see my desktop on the spotify ...
  • MafeG
  • Spotify Legend
  • 318 Views
  • 7 replies
  • 0 likes
  • 318 Views
  • 7 replies
  • 0 likes

Superuser Contribution Fullscreen Application Sized Wrongly

PlanPremiumCountryIrelandDeviceHP PavillionOperating SystemWindows 11 My Question or IssueThe window is improperly sized when uin fullscreen. As you can see there are a few pixels at the bottom of the application above the taskbar that aren't filled ...

  • Newbie
  • Plan Premium Country Ireland Device HP Pavillion Operating System Windows 11   My Question or Issue The window is improperly sized when uin fullscreen. As you can see there are a few p...
  • MafeG
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
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Superuser Contribution Spotify changes the playing album

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSpotify changes the album when track choosed to que / playing. Also the artist (may change), album cover etc. Why is that happening ? I would like to see/play the origin...

  • Roadie
  •   Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Spotify changes the album when track choosed to que / playing. Also the artist (may c...
  • MafeG
  • Spotify Legend
  • 259 Views
  • 3 replies
  • 0 likes
  • album
    Album Cover
    Change
  • 259 Views
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Solved!!Superuser Contribution Please add new languages to Spotify for Windows

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have noticed, that new languages...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • MafeG
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played artists

PlanPremiumCountry SwedenDevice Operating System(Windows 10) My Question or Issue Recently played artists doesn´t work. When I have the settings on "show recently artists" other users can not see my recently played artists, and when I log out the set...

  • Regular
  • Plan Premium Country  Sweden Device  Operating System (Windows 10)   My Question or Issue  Recently played artists doesn´t work. When I have the settings on "show recentl...
  • Alex
  • Moderator
  • 493 Views
  • 7 replies
  • 0 likes
  • 493 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded local files which are not on spotify do not play on other devices

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine. Now the files are downloaded to both desktop and iphone xr. I can play the...

  • Music Fan
  • I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine.   Now the files ...
  • Eni
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Friends feed not showing friends

PlanPremiumCountryFinlandDevicePCOperating SystemWindowsMy Question or IssueMy "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and know several people who should be showing up but I only see the 1 frien...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows My Question or Issue My "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and kn...
  • CarlosE
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't scroll on full screen mode

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHi,I can't scroll through the song while full screen mode is on. There's no moving point on the progress bar, so I can't go back or forth with the mouse. Shift + left/righ...

  • Roadie
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Hi, I can't scroll through the song while full screen mode is on. There's no moving point on t...
  • MafeG
  • Spotify Legend
  • 345 Views
  • 3 replies
  • 3 likes
  • 345 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Spotify starts muted

PlanPremium CountryNetherlands DeviceDesktop PC Operating SystemWindows 7 My Question or IssueEvery time I start my pc, Spotify starts with it's sound muted. I have to manually go to spotify to unmute it which really starts to bother me

  • Music Fan
  • Plan Premium   Country Netherlands    Device Desktop PC   Operating System Windows 7   My Question or Issue Every time I start my pc, Spotify starts with it's so...
  • MafeG
  • Spotify Legend
  • 5351 Views
  • 7 replies
  • 0 likes
  • 5351 Views
  • 7 replies
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Solved!!Superuser Contribution Number of song sin Playlist of songs I liked are not correct

DeviceWindows PCOperating SystemWindows 11Spotify version1.1.65.643.g2d707698-aMy Question or IssueI liked 1.355 songs in my playlist, but i my windows applications i can only see 353 songs. What can be the problem and how can I solve this? Online an...

  • Casual Listener
  • Device Windows PC Operating System Windows 11 Spotify version 1.1.65.643.g2d707698-a My Question or Issue I liked 1.355 songs in my playlist, but i my windows applications i can only see 353 s...
  • CarlosE
  • Moderator
  • 236 Views
  • 5 replies
  • 0 likes
  • 236 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Your Library] Right-click menu on songname in lower left corner

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via other playlists, but need to weed them out.For example,...

  • Casual Listener
  • Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via othe...
  • CassiopeiaGames
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • Desktop
    Your Library
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files show Wrong Playtime

PlanPremiumCountry DeviceSamsung Galaxy S5 NeoOperating SystemWindows 10 My Question or Issue Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes...

  • Regular
  •   Plan Premium Country   Device Samsung Galaxy S5 Neo Operating System Windows 10   My Question or Issue   Whenever i place a Local File Song into a Playlist, it just ...
  • Elena
  • Moderator
  • 559 Views
  • 2 replies
  • 0 likes
  • Bullet Records
  • 559 Views
  • 2 replies
  • 0 likes

Solved!! Webplayer does not fit screen

Plan: PremiumCountry: Canada/ UK DeviceLaptopOperating SystemWindows 10 64-bit My Question or IssueHello, I am having issues with the webplayer not fitting the screen in chrome. It just happened all of a sudden one day. I've already tried to clear ca...

  • Visitor
  • Plan: Premium Country: Canada/ UK   Device Laptop Operating System Windows 10 64-bit   My Question or Issue Hello,  I am having issues with the webplayer not fitting the...
  • Emilia_8
  • Spotify Star
  • 863 Views
  • 3 replies
  • 0 likes
  • 863 Views
  • 3 replies
  • 0 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

  • Newbie
  • Plan Premium Country Poland  Device Asus Operating System Windows 10   My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...
  • chewyyy
  • Visitor
  • 2772 Views
  • 3 replies
  • 2 likes
  • folder
    offline storage
    Windows 10
  • 2772 Views
  • 3 replies
  • 2 likes

Can't skip ads on Desktop?

PlanFreeCountryUnited States DeviceDel Inspiron 15000Operating SystemWindows 10 My Question or IssueCan't skip ads on desktop anymore. I used to be able to do this for free but now it won't let me.

  • Casual Listener
  •   Plan Free Country United States   Device Del Inspiron 15000 Operating System Windows 10   My Question or Issue Can't skip ads on desktop anymore. I used to be able t...
  • morgan01
  • Visitor
  • 2909 Views
  • 5 replies
  • 1 likes
  • 2909 Views
  • 5 replies
  • 1 likes