Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 79861 Views
  • 79 replies
  • 27 likes
  • 79861 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 93088 Views
  • 289 replies
  • 22 likes
  • 93088 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6641 Views
  • 1 replies
  • 6 likes
  • 6641 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147260 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147260 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify won't play any songs unless they're in my library

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine.If I select any artist at random and try to play anything of their content, Spotify just won't play and the player controls (play, prev/next, seek)...

  • Newbie
  • All songs that are in my playlists, liked songs or playlists that I am following are playing just fine. If I select any artist at random and try to play anything of their content, Spotify just won't...
  • Alex
  • Spotify Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Home page does not load on both desktop app and web player

PlanPremiumCountryVietnamOperating SystemWindows 10 My Question or IssueAs the title have stated, the home page does not load on both my desktop app and web player (mobile app still works). This happens across multiple devices and on different intern...

  • Gig Goer
  • Plan Premium Country Vietnam Operating System Windows 10   My Question or Issue As the title have stated, the home page does not load on both my desktop app and web player (mobile app st...
  • Yordan
  • Moderator
  • 9923 Views
  • 55 replies
  • 1 likes
  • 9923 Views
  • 55 replies
  • 1 likes

Superuser Contribution Spotify doesn't work on my computer

Hi,I have an annoying and ongoing issue.I have a Premium Spotify account. My account works fine on my iPhone.But since June, there is no way to have it work on my computer (Win10, up-to-date) any more. I used the free version for years, and when I de...

  • Visitor
  • Hi, I have an annoying and ongoing issue. I have a Premium Spotify account. My account works fine on my iPhone. But since June, there is no way to have it work on my computer (Win10, up-to-date) a...
  • Eni
  • Moderator
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Audio after the last update

PremiumItalyDesktop appWindows 10 After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

  • Music Fan
  • Premium Italy Desktop app Windows 10   After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on ...
  • pinen83
  • Music Fan
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play button , previous song button , next song button all 3 are greyed out

In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried using a different account but spotify just does not work...

  • Newbie
  • In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried usin...
  • Joan
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution idk if u ask questions here but my autoplay isnt working n ive tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing Spotify from a desktop and Google home mini?

PlanPremiumCountryUK Operating System(Windows 10) My Question or IssueI usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to create a multi-room setup that I can use voice commands with. I currently use ...

  • Newbie
  • Plan Premium Country UK   Operating System (Windows 10)   My Question or Issue I usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to...
  • Joan
  • Moderator
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Another "Spotify can't play this right now" Windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 ProSpotify version: Spotify for Windows (64 bit)1.2.21.1104.g42cf0a50 My Question or IssueI have tried seemingly everything, but trying to stream anything on the desktop app results in the 'Spoti...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10 Pro Spotify version:  Spotify for Windows (64 bit) 1.2.21.1104.g42cf0a50   My Question or Issue I have tried seemi...
  • Dian
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 1 likes
  • 358 Views
  • 1 replies
  • 1 likes

Superuser Contribution I accidentally unlike my favorited song from Spotity liked songs list

I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.

  • Visitor
  • I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.
  • Yordan
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike on enhanced playlists

On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as searching is not an option for playlists that have bee...

  • Casual Listener
  • On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as sea...
  • Dian
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem when playing via Bluetooth

PlanFreeCountryFranceDeviceDell XPS 13Operating SystemWindows 11 My Question or IssueHello,I use Spotify on my iPad and my computer (Dell XPS 13) and I have a problem on the last one.When I connect my wireless headphones (Samsung Galaxy Buds2) OR my ...

  • Regular
  • Plan Free Country France Device Dell XPS 13 Operating System Windows 11   My Question or Issue Hello, I use Spotify on my iPad and my computer (Dell XPS 13) and I have a problem on th...
  • TIBOunderscore
  • Regular
  • 1023 Views
  • 12 replies
  • 0 likes
  • 1023 Views
  • 12 replies
  • 0 likes

Superuser Contribution Bigger album cover please

So, for the 10000000th time, can we please have a bigger album cover art on the bottom left corner, with a customizable size, like we used to have before ? Most of the recent updates are cool, but why they removed this feature is beyond me...

  • Roadie
  • So, for the 10000000th time, can we please have a bigger album cover art on the bottom left corner, with a customizable size, like we used to have before ?   Most of the recent updates ar...
  • Grazzt
  • Roadie
  • 446 Views
  • 4 replies
  • 2 likes
  • 446 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Local Files Option Disappeared

PlanPremiumCountryTurkeyDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or IssueI can't find "local files" option in settings with the last update, did they remove this option?

spotifylocalfiles.JPG
  • Regular
  • Plan Premium Country Turkey Device Lenovo Legion Y520 Operating System Windows 10    My Question or Issue I can't find "local files" option in settings with the last update, did t...
  • wotney
  • Visitor
  • 5494 Views
  • 16 replies
  • 5 likes
  • 5494 Views
  • 16 replies
  • 5 likes

Playlists Going Missing

Note: this issue is RESOLVED using alternative means, I am trying to identify WHY it happened so that I may prevent missing playlists in the future.I recently noticed quite a few of my personal playlists had disappeared from my Spotify library. I am ...

  • Casual Listener
  • Note: this issue is RESOLVED using alternative means, I am trying to identify WHY it happened so that I may prevent missing playlists in the future. I recently noticed quite a few of my personal p...
  • kanapuro
  • Casual Listener
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I turn on the informations about the song, the Artist etc. again?

Hey there,I recently went through my Spotify settings to check some things out. I clicked on "See what your friends are playing" and the right side exchanged the informations about the artist, monthly listeners etc. with the friends overlay. I honest...

  • Newbie
  • Hey there, I recently went through my Spotify settings to check some things out. I clicked on "See what your friends are playing" and the right side exchanged the informations about the artist, mont...
  • Streetwise
  • Newbie
  • 5104 Views
  • 8 replies
  • 0 likes
  • 5104 Views
  • 8 replies
  • 0 likes

Superuser Contribution How to Order Playlists

U could do that before by dragging one before another but u cant do that anymroe

  • Gig Goer
  • U could do that before by dragging one before another but u cant do that anymroe
  • Vasil
  • Moderator
  • 228 Views
  • 1 replies
  • 1 likes
  • 228 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am trying to reinstall Spotify but receive error 17

I have been unable to use Spotify for a while now and decided to try installing again from the website. However I receive and error 17 prompt when I try to install the app.I have tried launching the installer in compatibility mode but still receive t...

  • Casual Listener
  • I have been unable to use Spotify for a while now and decided to try installing again from the website. However I receive and error 17 prompt when I try to install the app. I have tried launching ...
  • Lyubka
  • Moderator
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Superuser Contribution Searched tracks are positioned at the bottom of the page

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 11 My Question or IssueSearched tracks - once selected from results - are placed at the bottom of the following page. You have to scroll past lyrics, artists, popular tracks by artist, pop...

  • Casual Listener
  • Plan Free/Premium Country Denmark Device PC Operating System Windows 11   My Question or Issue Searched tracks - once selected from results - are placed at the bottom of the followin...
  • Susan_GP
  • Moderator
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to add music in a collaborative playlist on desktop app

PlanPremiumCountryThe NetherlandsDeviceDesktopOperating SystemWindows (11) My Question or IssueUsers are unable to add music to collaborative playlists on a windows desktop, but can add music on the iOS app,Both users have collaborative rights, the p...

  • Newbie
  • Plan Premium Country The Netherlands Device Desktop Operating System Windows (11)   My Question or Issue Users are unable to add music to collaborative playlists on a windows desktop, ...
  • Dian
  • Spotify Legend
  • 338 Views
  • 2 replies
  • 2 likes
  • "Windows" "Bug"
    Add Items to Playlist
    collaborative private and public
  • 338 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't move my songs up in a playlist

Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type a deal issue.Plan Premium CountryTurkeyDeviceDeskt...

  • Newbie
  • Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type...
  • vhoneyman
  • Casual Listener
  • 4676 Views
  • 7 replies
  • 3 likes
  • 4676 Views
  • 7 replies
  • 3 likes