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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135270 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135270 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51881 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51881 Views
  • 0 replies
  • 32 likes

Superuser Contribution [Desktop] make volume persistent across app open/close cycles

Every time I restart my PC, the volume level of Spotify resets to 100%. This is disruptive; volume should stay where it was. it seems to remain persistent when the app is closed & reopened, but not when the PC is rebooted.

  • Newbie
  • Every time I restart my PC, the volume level of Spotify resets to 100%.  This is disruptive; volume should stay where it was.  it seems to remain persistent when the app is closed & reo...
  • Novy
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] The app doesn't show on the integrations what i'm playing and Spotify Connect doesn't work

PlanFreeCountryUSDevicesZTE Blade L8Operating SystemAndroid 9, Windows 10Spotify VersionsAndroid: 8.5.93.445Desktop: I searched on the Microsoft Store but it doesn't specify the version, so ._.?My Question or IssueI often use Spotify integrations lik...

imagen_2021-01-30_185120.png imagen_2021-01-30_185125.png imagen_2021-01-30_185130.png
  • Regular
  • Plan Free Country US Devices ZTE Blade L8 Operating System Android 9, Windows 10 Spotify Versions Android: 8.5.93.445 Desktop: I searched on the Microsoft Store but it doesn't specify the v...
  • Saqibfraz
  • Regular
  • 799 Views
  • 14 replies
  • 0 likes
  • 799 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Queued up podcasts don't play in Windows 11

PlanPremiumCountrySwedenDevicePC - Spotify Desktop app Version 1.1.65.643.g2d707698-aOperating SystemWindows 11 (Microsoft Windows NT 10.0.22000.0) My Question or IssueAfter upgrading to Windows 11, queued up podcast don't play. I have no problem to ...

  • Casual Listener
  • Plan Premium Country Sweden Device PC - Spotify Desktop app Version  1.1.65.643.g2d707698-a Operating System Windows 11 (Microsoft Windows NT 10.0.22000.0)   My Question or Issue ...
  • CarlosE
  • Moderator
  • 402 Views
  • 3 replies
  • 0 likes
  • 402 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error Code 4. Forever.

I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. This only happens on my Windows app. I've been using...

  • Regular
  • I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. T...
  • MStanbrook
  • Music Fan
  • 1909 Views
  • 10 replies
  • 5 likes
  • Error
    error 4
    error code 4
    offline
  • 1909 Views
  • 10 replies
  • 5 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

  • Visitor
  • Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...
  • Elena
  • Moderator
  • 22572 Views
  • 9 replies
  • 9 likes
  • bugged
    Desktop
    desktop app
    Spotify App
  • 22572 Views
  • 9 replies
  • 9 likes

Superuser Contribution Can't play through external speakers

PlanPremiumCountryUSADeviceLenovo ThinkPad T480s / Focusrite Scarlett 18i8Operating SystemWindows 10 My Question or IssueWhen I try and play any song on Spotify through my default audio playback device (Scarlett 18i8 USB) I get the "Spotify can not p...

  • Casual Listener
  • Plan Premium Country USA Device Lenovo ThinkPad T480s / Focusrite Scarlett 18i8 Operating System Windows 10   My Question or Issue When I try and play any song on Spotify through my de...
  • Xenia
  • Moderator
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kaspersky Internet Security affecting Desktop Application

PlanPremiumCountryMalaysiaDeviceHP Envy 360Operating SystemWindows 10 My Question or IssueHi, I've noticed that when I enable my antivirus software (Kaspersky Internet Security) the Spotify Desktop app fails to function properly. Below I've attached ...

  • Casual Listener
  • Plan Premium Country Malaysia Device HP Envy 360 Operating System Windows 10   My Question or Issue Hi, I've noticed that when I enable my antivirus software (Kaspersky Internet Securi...
  • Elena
  • Moderator
  • 1129 Views
  • 3 replies
  • 0 likes
  • 1129 Views
  • 3 replies
  • 0 likes

The abysmal state of this forum and Spotify's bug management.

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...

  • Roadie
  • Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...
  • emma013
  • Regular
  • 1237 Views
  • 8 replies
  • 24 likes
  • 1237 Views
  • 8 replies
  • 24 likes

Spotify does not start unless killed vis task manager and restarted (Win7)

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-size=20 --max-db-age=5 "--database=C:\Users\Jim\AppData\Local\Spot...

  • Casual Listener
  • I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager.  The run lines are:   spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-...
  • mickleby
  • Newbie
  • 580 Views
  • 1 replies
  • 0 likes
  • Windows
  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Spotify Connect] Won't detect between PC and Phone

PlanPremiumCountryUSA DeviceCustom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie) My Question or Issue For a while now, none of my Windows PC's will detect my phone as an option to connect, and vice versa. This used to work between...

  • Casual Listener
  • Plan Premium Country USA   Device Custom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie)   My Question or Issue  For a while now, none of my Windows PC's wil...
  • MafeG
  • Spotify Legend
  • 846 Views
  • 5 replies
  • 0 likes
  • 846 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop][Other] spotify won't play anything at all

Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall. It is set to allow Spotify. I tried changing the p...

  • Newbie
  • Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall....
  • Eni
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Connect] Stop taking up screen real estate on desktop with Connect with Facebook

The latest update now has a side panel on desktop with "Connect to Facebook". There is no way to dismiss/remove this panel. I don't have a facebook account. I don't want a facebook account. I'll never have a facebook account. I'm not paying a subscri...

  • Visitor
  • The latest update now has a side panel on desktop with "Connect to Facebook".  There is no way to dismiss/remove this panel.  I don't have a facebook account.  I don't want a facebook ...
  • Alex
  • Moderator
  • 312 Views
  • 11 replies
  • 3 likes
  • Connect
    Desktop
  • 312 Views
  • 11 replies
  • 3 likes

Superuser Contribution This content is not available

PlanPremiumCountryUSDeviceIphoneOperating SystemWindows My Question or IssueCan't see or play this song on my desktop but can play it from mobile. Also if I start the song from mobile it will play on desktop or Sonos Connect. See the attached screen ...

  • Music Fan
  • Plan Premium Country US Device Iphone Operating System Windows   My Question or Issue Can't see or play this song on my desktop but can play it from mobile. Also if I start the song fr...
  • Alex
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Uploading music using delivery systems

PlanPremiumCountryNorwayDevice(Windows)Operating System(Windows 10.) My Question or IssueI run a recordlabel that are putting more and more releases on Spotify, and using an aggregator is starting to take too long and being too expencive. So I am loo...

  • Newbie
  • Plan Premium Country Norway Device (Windows) Operating System (Windows 10.)   My Question or Issue I run a recordlabel that are putting more and more releases on Spotify, and using an ...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Whispering Voice Records
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

  • Newbie
  • There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...
  • Alex
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

  • Gig Goer
  •   Plan Premium Country Germany Device laptop Operating System Windows 10   My Question or Issue there is no more context menu when your right click the song currently playing in ...
  • TreyAnastasio
  • Spotify Star
  • 390 Views
  • 1 replies
  • 2 likes
  • menu
  • 390 Views
  • 1 replies
  • 2 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

  • Visitor
  • with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...
  • amb0817
  • Regular
  • 150 Views
  • 2 replies
  • 2 likes
  • Desktop
    Developer
  • 150 Views
  • 2 replies
  • 2 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

  • Casual Listener
  • As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
  • TreyAnastasio
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

  • Casual Listener
  • Plan Free/Premium Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
  • CarlosE
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes