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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793152 Views

503 replies

64 likes

  • 793152 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Version not showing updates available

PlanFree/PremiumCountryNew ZealandDeviceDesktopOperating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue

Music Fan

Plan Free/Premium Country New Zealand Device Desktop Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue  

Maria

Moderator

3491 Views

20 replies

0 likes

  • 3491 Views
  • 20 replies
  • 0 likes

Superuser Contribution Issue with Spotify and Mouse Scroll Wheel

Plan: PremiumCountry: USAOperating System: Windows 10 Home, 64-bit My Question or Issue: Starting today (7/1/2021), when using the scroll wheel on my mouse, instead of it either scrolling a page up/down or - in my weather app - it zooms the radar map...

Regular

Plan:  Premium Country:  USA Operating System:  Windows 10 Home, 64-bit   My Question or Issue:  Starting today (7/1/2021), when using the scroll wheel on my mo...

NicoC7

Newbie

2680 Views

1 replies

2 likes

Help
mouse
overlay
override
scroll wheel
settings
  • 2680 Views
  • 1 replies
  • 2 likes

Superuser Contribution Fix the desktop app

When you click on an artists bio, the monthly listeners doesnt have an s on the end and reads monthly listtener.

Visitor

When you click on an artists bio, the monthly listeners doesnt have an s on the end and reads monthly listtener.  

Yordan

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Show time remaining in the currently playing track by clicking or tapping

On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played. In the past, you could click or tap on that right-hand number (whic...

Gig Goer

On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played.   In the ...

Maria

Moderator

7574 Views

8 replies

0 likes

Desktop
Other
  • 7574 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug: "What's New" does not remember the choice "Music"

PlanI am a paying customer.CountrySwedenDeviceLaptopOperating SystemWindows 11 My Question or IssueClick on what's new (the bell up/right)Click on "Music".Click on an album in the listBackupThe choice "Music" is now wrongly restored to music and podc...

Roadie

  Plan I am a paying customer. Country Sweden Device Laptop Operating System Windows 11   My Question or Issue Click on what's new (the bell up/right) Click on "Music". Click ...

Galgertz

Casual Listener

578 Views

4 replies

0 likes

  • 578 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Stops Playing Immediately [Desktop]

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince earlier today, Spotify has begun refusing to play songs. I hit play, and it immediately stops playing.I have tried the standard troubleshooting steps in t...

Casual Listener

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Since earlier today, Spotify has begun refusing to play songs. I hit play, and it im...

MN22

Regular

756 Views

5 replies

1 likes

"Desktop"
Desktop
playback
Playback problems
Windows 10
  • 756 Views
  • 5 replies
  • 1 likes

Superuser Contribution White bar when full screen - windows - bug

I use downloaded Spotify Premium, not the pre-installed Spotify with Windows 10. I have Spotify on a portrait mode 1080p monitor and sometimes when it is full-screen a white bar appears on my main 1440p landscape monitor. If I unmaximize the window a...

Newbie

I use downloaded Spotify Premium, not the pre-installed Spotify with Windows 10. I have Spotify on a portrait mode 1080p monitor and sometimes when it is full-screen a white bar appears on my main 14...

Joan

Moderator

672 Views

1 replies

0 likes

Bar
bug
Windows
  • 672 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Sound Won't Transfer Through HDMI Cable

So I'm connecting my laptop to my TV, and I cannot get the sound from Spotify to play through the TV and just comes out of my laptop speakers as though the HDMI cable isn't plugged in at all. Youtube, DVD's, everything else plays the sound through th...

Casual Listener

So I'm connecting my laptop to my TV, and I cannot get the sound from Spotify to play through the TV and just comes out of my laptop speakers as though the HDMI cable isn't plugged in at all. Youtube...

LunaWolf99

Visitor

27527 Views

14 replies

0 likes

  • 27527 Views
  • 14 replies
  • 0 likes

Superuser Contribution Can my friend in my private collaborative playlist as a collaborator see that playlist on their....

Can my friend in my private collaborative playlist as a collaborator see that playlist on their library as you can see on the screenshot?

Newbie

Can my friend in my private collaborative playlist as a collaborator see that playlist on their library as you can see on the screenshot?

Yordan

Moderator

4369 Views

1 replies

0 likes

playlist question
Question
  • 4369 Views
  • 1 replies
  • 0 likes

Can't share/send track to firends

In the past I was able to send tracks/playlist to a specifc friend/follower. In the curent Windows Desktop version, I'm only be able to share songs/tracks/playlists throug thrid party messangers like Facebook Messanger, Telegramm... or at last but no...

Regular

In the past I was able to send tracks/playlist to a specifc friend/follower. In the curent Windows Desktop version, I'm only be able to share songs/tracks/playlists throug thrid party messangers like...

Scotty2Hotty9

Visitor

812 Views

4 replies

0 likes

Windows
  • 812 Views
  • 4 replies
  • 0 likes

Superuser Contribution First song of Liked Songs unplayable with shuffle engaged

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10My Question or IssueWhen shuffle is engaged, attempting to play the first song in the Liked Songs playlist will return the error: "Spotify can't play this right now. etc..."Bug ReductionIs...

Newbie

Plan Premium Country UK Device Desktop PC Operating System Windows 10 My Question or Issue When shuffle is engaged, attempting to play the first song in the Liked Songs playlist will return ...

Ivelina

Moderator

343 Views

1 replies

1 likes

  • 343 Views
  • 1 replies
  • 1 likes

Listening Activity

Hi - my friend's listening activity is not showing on any of my devices. Meaning, I cannot see what my friends are listening to. It is not an issue of updating updates or logging in and logging out. On the right side it says to share listening activi...

Newbie

Hi - my friend's listening activity is not showing on any of my devices. Meaning, I cannot see what my friends are listening to. It is not an issue of updating updates or logging in and logging out. ...

kaworu_bloodpaw

Roadie

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ridiculously slow start-up.

The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl. Windows 10. Everything updated. Local files disabled. Hardware acceleration on and off, it doesn't make a difference. I'm going to uninstall**bl...

Casual Listener

The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl.   Windows 10. Everything updated. Local files disabled. Hardware acceleration on and o...

johangrimm

Casual Listener

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Scrollbar can't be dragged in search songs view when searching keyword

PlanPremiumCountrySouth KoreaDeviceIntel NUCOperating SystemWindows 11 64bitMy Question or IssueWindows(64비트)용 Spotify 1.2.29.605.g66a43ceb App scrollbar in search result view work well with mouse wheel. But this scrollbar does not drag with left mou...

Casual Listener

Plan Premium Country South Korea Device Intel NUC Operating System Windows 11 64bit My Question or Issue Windows(64비트)용 Spotify 1.2.29.605.g66a43ceb App scrollbar in search result view work ...

Ivelina

Moderator

575 Views

1 replies

0 likes

scrollbar
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't retrieve song info and Home page

PlanPremiumCountryChile DeviceComputerOperating SystemWindows 10 My Question or IssueA few days ago I have been experiencing strange behavior with the Windows application. And it does not obtain information about the current song (artist profile, lyr...

Newbie

Plan Premium Country Chile   Device Computer Operating System Windows 10   My Question or Issue A few days ago I have been experiencing strange behavior with the Windows applicat...

Susan_GP

Moderator

536 Views

1 replies

1 likes

des
  • 536 Views
  • 1 replies
  • 1 likes

Superuser Contribution Functional App Design

Yeah crazy idea here, how about when i click an album for the artist TOOL in the desktop app. What if it loaded like every other artist on the platform instead of forcing me to restart the app? Why only one artist, I can click like 500 other names an...

Visitor

Yeah crazy idea here, how about when i click an album for the artist TOOL in the desktop app. What if it loaded like every other artist on the platform instead of forcing me to restart the app? ...

MihailY

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play most music on desktop.

PlanPremiumCountryUK DeviceDesktopOperating SystemWindows 10. My Question or IssueAs of today I am unable to play a wide selection of music on my desktop. However the symptoms are really odd.- I can play all my podcasts.- Certain music plays from the...

Music Fan

Plan Premium Country UK   Device Desktop Operating System Windows 10.   My Question or Issue As of today I am unable to play a wide selection of music on my desktop. However the ...

MihailY

Moderator

5881 Views

21 replies

7 likes

  • 5881 Views
  • 21 replies
  • 7 likes

Windows 11 Desktop App not working

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 11 My Question or IssueHi, I am having issues with the desktop app loading properly. I have been able to sign in but after signing in through the browser, the app gets stuck on a black scr...

Casual Listener

Plan Premium Country USA Device Dell Laptop Operating System Windows 11   My Question or Issue Hi, I am having issues with the desktop app loading properly. I have been able to sign in...

kaworu_bloodpaw

Roadie

1866 Views

4 replies

0 likes

  • 1866 Views
  • 4 replies
  • 0 likes