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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2523 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156698 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

153669 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11539 Views

1 replies

6 likes

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Podcast Not Playing

Hi, I uploaded a new episode of my podcast:https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfcAnd it will not play. I've tried on Desktop (Windows) and mobile (Android). It's playing fine on other services such as Apple Podcas...

Visitor

Hi, I uploaded a new episode of my podcast: https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfc And it will not play. I've tried on Desktop (Windows) and mobile (Android). I...

Amay

Spotify Star

302 Views

1 replies

0 likes

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Superuser Contribution Spotify Battery life impacts on Win10

PlanFree/PremiumCountryUSDevice(Notebook win Win10 and above OS) Operating System(Windows 10) My Question or Issue:I am using Spotify to play music only mode, the battery life is almost equal to view Netflix video streaming online. I am expecting a l...

Newbie

Plan Free/Premium Country US Device (Notebook win Win10 and above OS)  Operating System (Windows 10)   My Question or Issue: I am using Spotify to play music only mode, the batter...

Alex

Spotify Legend

1550 Views

1 replies

0 likes

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Solved!! Do I need to Update and if so how?

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023. The Spotify App doesn't list an update and when I download it from the spotify site it tells...

Casual Listener

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023.   The Spotify App doesn't list an ...

Maxim

Spotify Star

2043 Views

1 replies

0 likes

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Superuser Contribution Metadata broken for local music files FLAC

On windows and to some extent on android. I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV. Unlike other music players, spotify completely breaks the metadata. Album covers do not display at all and album ...

Regular

On windows and to some extent on android.  I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV.  Unlike other music players, spotify completely breaks ...

MihailY

Moderator

2210 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution Podcasts/artists/albums won't load

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Visitor

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Dian

Spotify Legend

304 Views

1 replies

0 likes

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Superuser Contribution Deleted playlists still showing up under 'good morning'

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Visitor

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Dian

Spotify Legend

338 Views

1 replies

0 likes

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Superuser Contribution My Spotify wont update to the new layout.

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Visitor

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Dian

Spotify Legend

363 Views

1 replies

1 likes

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Superuser Contribution Songs not playing on PC

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueYesterday i wanted to test my headset that apperantly broke too,and i couldnt play any songs on my PC,i checked on my phone and everything was fine,but appeares a blue cloud when i pr...

Newbie

  Plan Premium   Device PC Operating System Windows 10   My Question or Issue Yesterday i wanted to test my headset that apperantly broke too,and i couldnt play any songs on ...

Not applicable

537 Views

2 replies

0 likes

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Superuser Contribution cannot drag songs into playlist in desktop

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

Visitor

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

AlejaR

Moderator

388 Views

1 replies

0 likes

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Solved!!Superuser Contribution What is the current version number of the Windows desktop app?

PlanPremiumCountrySpain DeviceLenovo Yoga C740Operating SystemWindows 10 Current Spotify version: Spotify para Windows1.2.9.743.g85d9593d My Question or Issue: Hello,I received an email notification about needing to update my desktop app, because my ...

Casual Listener

Plan Premium Country Spain   Device Lenovo Yoga C740 Operating System Windows 10   Current Spotify version:  Spotify para Windows 1.2.9.743.g85d9593d   My Question o...

leroymckee

Casual Listener

6377 Views

10 replies

4 likes

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Superuser Contribution Can't log in on web version via chrome

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Google it tells me I have no account linked with my goog...

Visitor

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Googl...

Eni

Moderator

814 Views

1 replies

0 likes

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Superuser Contribution "connect to speaker" popup on every start

PlanPremiumDevicePCOperating SystemWindows 10Spotify für Windows1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed version)My Question or IssueOn (nearly) every Spotify start on my wi...

Music Fan

Plan Premium Device PC Operating System Windows 10 Spotify für Windows 1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed ver...

MihailY

Moderator

419 Views

1 replies

0 likes

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Superuser Contribution I turn off hardware acceleration but it keeps turning back on

I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardware acceleration and close and reopen Spotify. It t...

Visitor

I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardw...

MihailY

Moderator

1162 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Not Working since I updated to Windows 11

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't want to work.

Casual Listener

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't wan...

AlejaR

Moderator

680 Views

3 replies

0 likes

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Superuser Contribution remove the speaker selection prompt

Operating SystemWindows 10 My Question or Issuea few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speakers" everytime I start the client. I do not wish to use the smart tv spea...

Roadie

  Operating System Windows 10   My Question or Issue a few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speake...

Dian

Spotify Legend

453 Views

1 replies

0 likes

Speakers
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Superuser Contribution Song sharing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows My Question or IssueWhen i'm listening along with someone to music on Spotify (through Discord) the song bugs out and goes back a few seconds. It's not the person doing this, just Spotify a...

Visitor

Plan Premium Country USA Device Desktop PC Operating System Windows   My Question or Issue When i'm listening along with someone to music on Spotify (through Discord) the song bugs out...

OscarDC

Moderator

314 Views

1 replies

0 likes

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Superuser Contribution log in to premium duo on laptop

I am logged in to my account on my phone (android) and laptop (windows).My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how to connected on the laptop (windows).If he uses my c...

Visitor

I am logged in to my account on my phone (android) and laptop (windows). My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how...

Eni

Moderator

697 Views

1 replies

1 likes

  • 697 Views
  • 1 replies
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Superuser Contribution Spotify changes Windows volume when changing between app focus.

Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and without music playing. NOT volume normalization - affects...

Visitor

Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and withou...

Yordan

Moderator

1180 Views

3 replies

0 likes

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Superuser Contribution app can't play music

Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does however work on the browser version but I do not want to...

Visitor

Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does howev...

MihailY

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes