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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

804 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142507 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126898 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10712 Views

1 replies

6 likes

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Superuser Contribution Spotify lagging

None of the below information is required. However, the more you provide the easier it will be for us to try and helPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and hel Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Lyubka

Moderator

339 Views

1 replies

0 likes

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WHY DOES THE DOWNLOAD FACILITY TAKE SO LONG ON MY PC LAPTOP?

Why does the DOWNLOAD facility take so long when I sign onto Spotify on my Laptop. It downloads and downloads and never finishes.I thought that DOWNLOADS are stored locally so NO need to wait for a download?Please resolve this issue. SPOTIFY is rated...

Visitor

Why does the DOWNLOAD facility take so long when I sign onto Spotify on my Laptop. It downloads and downloads and never finishes. I thought that DOWNLOADS are stored locally so NO need to wait for a...

Amay

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Can't login on desktop app

PlanPremiumCountrySwitzerlandDevice(Huawei laptop)Operating System(Windows 11) My Question or IssueI wanted to download the desktop app from Spotify, instead of using it in the browser. So I did that and all worked fine until the login. It asks to lo...

Visitor

Plan Premium Country Switzerland Device (Huawei laptop) Operating System (Windows 11)   My Question or Issue I wanted to download the desktop app from Spotify, instead of using it in t...

kaworu_bloodpaw

Roadie

342 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Opening/closing subfolders makes playlist list scrolls up to top

PlanPAYING CUSTOMERCountrySWEOperating SystemWindows 11 My Question or Issue1. See first picture. I have scrolled down a bit in my list of playlists, and now I going to click on the arrow at Downland to open this subfolder inside the main list.2. Thi...

Roadie

Plan PAYING CUSTOMER Country SWE Operating System Windows 11   My Question or Issue 1. See first picture. I have scrolled down a bit in my list of playlists, and now I going to click on ...

MihailY

Moderator

397 Views

3 replies

0 likes

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  • 0 likes

App doesn't remember previous searches

PlanPremiumCountryGermanyOperating SystemWindows 10 Pro My desktop app doesn't remember any new searches anymore. I think the last ones are from 2-3 weeks ago. I tried again after today's update, but it doesn't work. Since no one has complained about...

Roadie

Plan Premium Country Germany Operating System Windows 10 Pro   My desktop app doesn't remember any new searches anymore. I think the last ones are from 2-3 weeks ago. I tried again after ...

256 Views

0 replies

0 likes

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Remove all recommendation lists, daily mixes, etc

I am a premium member. For once in the entire time of using Spotify, I'd like to open it and get inundated with daily mix recommendations or "Your 2023 Wrapped" **bleep** all over my page. I want them deleted but can't find how to do it. I don't want...

Visitor

I am a premium member. For once in the entire time of using Spotify, I'd like to open it and get inundated with daily mix recommendations or "Your 2023 Wrapped" **bleep** all over my page. I want the...

Maxim

Spotify Star

658 Views

1 replies

2 likes

  • 658 Views
  • 1 replies
  • 2 likes

Superuser Contribution Brief internet outages make my now playing + queue disappear

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, this is a problem that has only just started occurring and I have used Spotify on my PC for many years.Unfortunately the internet in my bedroom can be unreliable, ...

Gig Goer

Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue Hi, this is a problem that has only just started occurring and I have used Spotify on my PC...

Elena

Moderator

509 Views

3 replies

0 likes

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  • 3 replies
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Queue not queuing

CountryUKDevicePCOperating SystemWindows 10 My Question or IssueSo after the recent UI changes, i have been seeing weird behaviors of the queuing function. Primarily, i was trying to queue, a lot of songs by sabaton as i was wanting to listen though ...

Newbie

Country UK Device PC Operating System Windows 10   My Question or Issue So after the recent UI changes, i have been seeing weird behaviors of the queuing function. Primarily, i was tryin...

Sebasty

Community Legend

704 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify connect with VPN

PlanPremiumCountryUSA Operating SystemWindows 10 laptops My Question or IssueFor reasons unrelated to spotify I need to use a VPN on my computer. I am US based on use TunnelBear which gives me a US IP. I also like to use the "Spotify Connect" feature...

Regular

      Plan Premium Country USA     Operating System Windows 10 laptops   My Question or Issue For reasons unrelated to spotify I need to use a VPN on my com...

Lijet000

Newbie

8642 Views

28 replies

6 likes

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  • 28 replies
  • 6 likes

Smart shuffle will not turn off

No matter what I do, no matter what device I use, I cannot turn off smart shuffle. When I hit it, it says they were removed but then I look at the queue and it is the exact same, still with recommended songs. Not only that but no matter how many song...

Visitor

No matter what I do, no matter what device I use, I cannot turn off smart shuffle. When I hit it, it says they were removed but then I look at the queue and it is the exact same, still with recommend...

kaworu_bloodpaw

Roadie

672 Views

1 replies

3 likes

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Superuser Contribution Loging in with Google not functioning

PlanFreeCountryBelgiumDeviceHP LaoptopOperating SystemWindows 10 My Question or IssueI can't seem to be able to log in via Google since a few days ago. I've tried resetting my pass word but the mail won't come through. Everytime I try to log in I sim...

Visitor

Plan Free Country Belgium Device HP Laoptop Operating System Windows 10   My Question or Issue I can't seem to be able to log in via Google since a few days ago. I've tried resetting m...

Elena

Moderator

313 Views

1 replies

0 likes

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Spotify can't play this right now

My former phone service provider included Premium in my plan. I re-subscribed manually and since then, I've gotten the same message when I try and play literally anything through the web browser or the standalone app. Tried logging out and back in, r...

Visitor

My former phone service provider included Premium in my plan. I re-subscribed manually and since then, I've gotten the same message when I try and play literally anything through the web browser or t...

kaworu_bloodpaw

Roadie

869 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

all types of images are not loading

PlanPremiumCountryBrazilDeviceLaptop acerOperating SystemWindows 11 My Question or IssueI tried uninstalling it, but it only got worse and now it won't load any images anymore.

Regular

  Plan Premium Country Brazil Device Laptop acer Operating System Windows 11   My Question or Issue I tried uninstalling it, but it only got worse and now it won't load any image...

kaworu_bloodpaw

Roadie

283 Views

1 replies

0 likes

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Superuser Contribution spotify does not download my local songs (the files on my desktop) on my laptop despite same network

PlanPremiumCountryBelgiumDevicedesktop and lenovo laptopOperating Systemwindows 11 My Question or Issuei have some songs that I like that aren't on spotify so I placed them (the files are on my desktop) in a spotify playlist and set the playlist to d...

Regular

Plan Premium Country Belgium Device desktop and lenovo laptop Operating System windows 11   My Question or Issue i have some songs that I like that aren't on spotify so I placed them (...

Elena

Moderator

1530 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Settings only show the language option

PlanFreeDevicePCOperating SystemWindows 11BrowserOpera My Question or IssueI wanted to search for the option "show local files" but the only thing in my settings is the language opiton

Newbie

  Plan Free Device PC Operating System Windows 11 Browser Opera   My Question or Issue I wanted to search for the option "show local files" but the only thing in my settings ...

throwaway3388takeawa

Casual Listener

5569 Views

8 replies

5 likes

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Superuser Contribution Filter playlist by date added doenst work on PC.

Plan Free/Premium: PremiumCountry: The Netherlands Device: PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't filter my playlist by date added (newest a...

Visitor

Plan  Free/Premium: Premium Country: The Netherlands   Device: PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Windows 10 (iOS 10, Android Oreo, Windows...

Maria

Moderator

351 Views

1 replies

0 likes

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Superuser Contribution Blurry Profile Picture (already tried older fixes)

PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....

Visitor

Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify   My Question or Issue Every image I upload for my profile picture looks fine ini...

Elena

Moderator

3210 Views

1 replies

0 likes

Account
Free
Other
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Solved!!Superuser Contribution Recent update removed cut and paste??

A few days ago I opened sportify on my laptop to find a new update had been released. I am not a fan of this update (losing the artist column is annoying, and as a result of that songs now take up more space in the playlist, so you can see less songs...

Regular

A few days ago I opened sportify on my laptop to find a new update had been released. I am not a fan of this update (losing the artist column is annoying, and as a result of that songs now take up mo...

lefiath

Music Fan

7024 Views

28 replies

21 likes

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Transferring Spotify library to another account...is it possible?

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the most lowest-common denominator piece of social media...

Roadie

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the m...

michaelblack1

Casual Listener

96579 Views

4 replies

2 likes

Windows
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Superuser Contribution Spotify steals focus from games

Hi! I use spotify on Windows 10 daily and have been doing for years. About 2 weeks ago I started having issues with random alt tabbing in games and after doing some testing to find the cause it seems to be the spotify app that is causing the issue, a...

Newbie

Hi! I use spotify on Windows 10 daily and have been doing for years. About 2 weeks ago I started having issues with random alt tabbing in games and after doing some testing to find the cause it seems...

SrSilla

Visitor

717 Views

2 replies

0 likes

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  • 2 replies
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