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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80607 Views

40 replies

68 likes

  • 80607 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

772670 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17118 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2742 Views

0 replies

4 likes

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Solved!!Superuser Contribution Casting from PC stops when inserting headphone jack

PlanPremiumCountryHolland DeviceW10 Spotify app and android phones (Apple might have the same problem) My Question or IssueWhenever I plug my headset in to my phone Spotify stops casting to my Chromecast. I find the trigger: 'switch to android phone ...

Music Fan

  Plan Premium Country Holland   Device W10 Spotify app and android phones (Apple might have the same problem)   My Question or Issue Whenever I plug my headset in to my phon...

slamhound

Gig Goer

2630 Views

10 replies

4 likes

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  • 10 replies
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Change to English

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Visitor

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Maxim

Spotify Star

332 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't log into the app

I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser, so I did. I am signed in to my Spotify through the browser...

Casual Listener

I logged out from the app a few days ago and I cannot get back in.   Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser...

Vasil

Moderator

2736 Views

6 replies

0 likes

Account
Login
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Superuser Contribution Spotify app no longer works on Windows 11

PlanPremiumCountryUKDevice(MS Windows 11 Desktop PC)Operating System(MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 no longer plays any songs. Please see the attached screenshot to that effect.

Casual Listener

Plan Premium Country UK Device (MS Windows 11 Desktop PC) Operating System (MS Windows 11 Home Edition, 64 bit, v.23H2)   My Question or Issue   The Spotify app on MS Windows 11 ...

Not applicable

3206 Views

8 replies

0 likes

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Superuser Contribution Can we get an answer why VPN services are not supported by the desktop app (anymore)?

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...

Regular

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...

AlejaR

Moderator

1038 Views

3 replies

0 likes

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Superuser Contribution Spotify songs freeze and go silent

PlanPremiumCountryUnited KingdomDeviceDesktop / Web PlayerOperating SystemWindows 11 My Question or IssueHi, Spotify is literally un-usable on my PC, for some reason when I'm playing a song it will just randomly go silent but the play bar continues t...

Casual Listener

Plan Premium Country United Kingdom Device Desktop / Web Player Operating System Windows 11   My Question or Issue Hi,   Spotify is literally un-usable on my PC, for some reason...

Susan_GP

Moderator

906 Views

7 replies

0 likes

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Solved!!Superuser Contribution I am on Spotify Premium on a laptop - where would I find the crossfade?

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed?Thanks

Casual Listener

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed? Thanks

Yordan

Moderator

530 Views

1 replies

0 likes

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Solved!!Superuser Contribution Cant listen to podcasts.

PlanPremiumCountryBelarusDevicePC; nokia 5.1 plusOperating SystemWindows 10; Android OreoMy Question or IssueWhen i try to select a podcast i see just an empty window with nothing.

Newbie

Plan Premium Country Belarus Device PC; nokia 5.1 plus Operating System Windows 10; Android Oreo My Question or Issue When i try to select a podcast i see just an empty window with noth...

nemtsov

Newbie

739 Views

2 replies

0 likes

padcasts
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Superuser Contribution Playback from web player in Firefox goes jerky

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 / Firefox / Vpn connection My Question or IssueAt times the audio jerks into the web palyer in Firefox and I can't listen anymore. I tried to increase the cache in Firefox but the problem is n...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 11 / Firefox / Vpn connection   My Question or Issue At times the audio jerks into the web palyer in Firefox and I can't...

MihailY

Moderator

334 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Wont let me log in

PlanPremiumCountryUSADevicePCOperating Systemwindows 10My Question or IssueSpotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something went wrong, please try again or check out our help area” tried other forms of l...

Newbie

  Plan Premium Country USA Device PC Operating System windows 10 My Question or Issue Spotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something we...

Lyubka

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesn't continue after ads

PlanFreeCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI am a free user, so I accept that there are sometimes ads between the songs.But at least half of the times after an ad-break, the music doesn't resume.Sometimes th...

Casual Listener

Plan Free Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue I am a free user, so I accept that there are sometimes ads between the songs. But at le...

Ivelina

Moderator

6347 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

Superuser Contribution Bug: Unplayed Oldest not playing

Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...

Casual Listener

Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...

Ivelina

Moderator

336 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Desktop: Search not working after energy savings mode

PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...

Casual Listener

Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11   My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...

Libroru

Casual Listener

516 Views

4 replies

1 likes

  • 516 Views
  • 4 replies
  • 1 likes

Superuser Contribution Sleeping Window wipes out Queue

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...

Regular

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...

leray

Casual Listener

1425 Views

11 replies

2 likes

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  • 2 likes

Superuser Contribution Demora en arrancar

PlanPremiumCountryArgentinaDeviceDell Notebook, Intel Corei5Operating SystemWindows 10My Question or IssueHola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Windows 10 demora mucho en arrancar. No me pasa con otras Apps.He estad...

Casual Listener

Plan Premium Country Argentina Device Dell Notebook, Intel Corei5 Operating System Windows 10 My Question or Issue Hola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Wi...

LordEdu

Casual Listener

540 Views

2 replies

0 likes

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Superuser Contribution Any attempt results in "Spotify can't play this now" alert

PlanPremiumCountryNorwayDeviceApp & webOperating SystemWindows 11 ver 10.0.22631 build 22631 My Question or IssueWindows is updated, app reinstalled, PC is rebooted. Works fine on android device. EDIT: The cache is also cleared, and Spotify is in the...

Regular

Plan Premium Country Norway Device App & web Operating System Windows 11 ver 10.0.22631 build 22631   My Question or Issue Windows is updated, app reinstalled, PC is rebooted....

turbo73

Regular

439 Views

3 replies

0 likes

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  • 3 replies
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Fix your AWFUL UI

PlanPremium Operating SystemWindows 10/11 Your UI is actually just a joke at this point.It is clear to me that you do not care about your users feedback and insist on making changes that dont need to be made. The now playing bar is still as obstructi...

Casual Listener

Plan Premium   Operating System Windows 10/11   Your UI is actually just a joke at this point. It is clear to me that you do not care about your users feedback and insist on making c...

becting

Casual Listener

1602 Views

4 replies

6 likes

  • 1602 Views
  • 4 replies
  • 6 likes

Superuser Contribution song lyrics only scroll when i'm not on the spotify tab

When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without closing it) the lyrics seemed to have been scrolling...

Casual Listener

When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without c...

Heroicjordan

Visitor

8929 Views

16 replies

2 likes

  • 8929 Views
  • 16 replies
  • 2 likes