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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155253 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149339 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11491 Views

1 replies

6 likes

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Solved!! Reinstalling Spotify free will my playlists be erased?

I know you lose downloads if you reinstall Spotify, but there are no downloads with the free version, do you lose the playlists?

Casual Listener

I know you lose downloads if you reinstall Spotify, but there are no downloads with the free version, do you lose the playlists?

Amay

Spotify Star

860 Views

1 replies

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Superuser Contribution Offlinemodus

Wie kann ich Spotify Offline auf meinem PC hören?

Visitor

Wie kann ich Spotify Offline auf meinem PC hören?

Eni

Moderator

354 Views

1 replies

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Superuser Contribution Using sound interface Steinberg UR22 makes spotify distort and speed up.

Using sound interface Steinberg UR22 makes spotify distort and speed up.Restarting the Spotify client resets the problem, and makes it work for a while again. If I run spotify with the Realtec audio in the computer it never happens. And running the S...

Visitor

Using sound interface Steinberg UR22 makes spotify distort and speed up. Restarting the Spotify client resets the problem, and makes it work for a while again. If I run spotify with the Realtec audi...

MihailY

Moderator

441 Views

1 replies

0 likes

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Superuser Contribution Accidentally Toggled Off a Feature, Cannot Re-Toggle On

I accidentally toggled off a certain Spotify feature that is located on the bottom-right panel of my Spotify Web. Now, I cannot re-toggle on that feature.I don't know what feature I toggled off. I have been searching in the Community for hours this m...

Casual Listener

I accidentally toggled off a certain Spotify feature that is located on the bottom-right panel of my Spotify Web. Now, I cannot re-toggle on that feature. I don't know what feature I toggled off. ...

marquinti2

Casual Listener

1388 Views

4 replies

0 likes

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Superuser Contribution Spotify has no audio

OS Name Microsoft Windows 10 HomeSystem Model Blade 15 Base Model (Early 2020) - RZ09-0328I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but my Spotify will not play audio on my laptop. It will, h...

Casual Listener

OS Name Microsoft Windows 10 Home System Model Blade 15 Base Model (Early 2020) - RZ09-0328 I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but ...

Eni

Moderator

674 Views

5 replies

0 likes

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Superuser Contribution Pc app does not show songs liked by me on the artist page

Like the Spotify mobile app when I open an artist page it shows "Liked Songs" on top but it does not show on the Pc app.

Newbie

Like the Spotify mobile app when I open an artist page it shows "Liked Songs" on top but it does not show on the Pc app.

Lyubka

Moderator

321 Views

1 replies

0 likes

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Superuser Contribution lyrics not auto scrolling

so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im not pressing any lyrics or any other buttons, just th...

Visitor

so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im no...

mikeg40

Casual Listener

40225 Views

62 replies

18 likes

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Superuser Contribution Playlists won't download

PlanPremiumCountryUKDeviceSuface laptop (Microsoft)Operating SystemWindows 11 My Question or IssueWhen trying to download any playlists on the spotify app for windows, it just doesn't work. When you click on the download button it shows that it's dow...

Casual Listener

Plan Premium Country UK Device Suface laptop (Microsoft) Operating System Windows 11   My Question or Issue When trying to download any playlists on the spotify app for windows, it jus...

Eni

Moderator

477 Views

1 replies

0 likes

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Superuser Contribution spotify web reconhece meu celular, mas o aplicativo de PC não.

ao tentar conectar um dispocitivo junto ao celular, a versão web reconhece normalmente o celular, porem ao fazer download da versão desktop, o mesmo não reconhece o celular.

Newbie

ao tentar conectar um dispocitivo junto ao celular, a versão web reconhece normalmente o celular, porem ao fazer download da versão desktop, o mesmo não reconhece o celular.

OscarDC

Moderator

303 Views

1 replies

0 likes

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Superuser Contribution The language for adding a song that has been added by the "complement" feature to a playlist is wron

PlanPremiumCountryGermanyDeviceMicrosoft Surface 2Operating SystemWindows 10 My Question or IssueAs seen in the image below, when I activate the "complement" feature for a playlist, the tooltip for adding this song to this or another playlist is in E...

Casual Listener

Plan Premium Country Germany Device Microsoft Surface 2 Operating System Windows 10   My Question or Issue As seen in the image below, when I activate the "complement" feature for a pl...

Lulatsch

Casual Listener

491 Views

4 replies

0 likes

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Superuser Contribution Lost: Device has disappeared. Please help me find it.

My 2 year residence in this community has been uplifting.The neighbors are quiet and unassuming. Sometimes very helpful.Lately, my 3 year old Pyle Amp has developed a taste for hiding.( a PDA 5BU.0)It has gotten to the point where it pretends to be i...

Music Fan

My 2 year residence in this community has been uplifting. The neighbors are quiet and unassuming. Sometimes very helpful. Lately, my 3 year old Pyle Amp has developed a taste for hiding. ( a ...

AlejaR

Moderator

584 Views

3 replies

0 likes

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Solved!!Superuser Contribution Recent VPN issues using Windows app

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueNever had this issue before, and my android phone running the same vpn providers' (Mullvad) app works fine, butrecently my pc app of spotify seems to simply refuse to play...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Never had this issue before, and my android phone running the same vpn providers' (Mullvad) app...

Lyubka

Moderator

596 Views

1 replies

0 likes

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Superuser Contribution Search results do not play!

PlanPremium Operating SystemWindows 10 My Question or IssueMy search results don't play when clicking them.My playlist work fine also playlists from friends.

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue My search results don't play when clicking them. My playlist work fine also playlists from friends.

Eni

Moderator

492 Views

3 replies

1 likes

  • 492 Views
  • 3 replies
  • 1 likes

Superuser Contribution Delete the cache in cache_data

Hello,I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data But I don't know if I can delete the files in cache data.Tha...

Newbie

Hello, I noticed that a folder take lots of storage, this is where is located:  C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data&n...

AlejaR

Moderator

603 Views

1 replies

0 likes

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Superuser Contribution So many popular songs are not available on spotify which is making people feel very frustated..

PlanFreeCountryIndiaDevice(Oppo F19 Pro, HP Laptop 15-da0xxx)Operating System(Android ColorOS 13.0, Windows 11) My Question or IssueMany Songs which are very popular in India and other countries too are not available at spotify.. They are removed wit...

Newbie

Plan Free Country India Device (Oppo F19 Pro, HP Laptop 15-da0xxx) Operating System (Android ColorOS 13.0, Windows 11)   My Question or Issue Many Songs which are very popular in India...

Vasil

Moderator

1193 Views

1 replies

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Superuser Contribution Problems with Windows app

For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an album or something, it's simply impossible to start a l...

Casual Listener

For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an albu...

Inbreak

Casual Listener

510 Views

3 replies

1 likes

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  • 1 likes

I want to cancel my one time 3 months plan on Spotify

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Visitor

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Billy-J

Spotify Star

814 Views

1 replies

0 likes

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Can't play any album on Windows unless I like/heart it

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App.Here's a list of things I've noticed:· Playlists work fine.· I have zero issues using my phone, tablet or the web p...

Casual Listener

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App. Here's a list of things I've noticed: · Playlists work fine. ...

bautixter

Casual Listener

564 Views

3 replies

3 likes

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Cannot take playlists out of folders on Windows Version

Im in Switzerland on a PC with Windows 10 and have Premium. I cant take playlists out of folders. I can switch them from folder to folder but I cant just take them out of a folder. I attached a screen shot where you can see them I'm trying to take a ...

Casual Listener

Im in Switzerland on a PC with Windows 10 and have Premium.   I cant take playlists out of folders. I can switch them from folder to folder but I cant just take them out of a folder.   ...

l3bashs9hk53nulaaslz

Visitor

1136 Views

8 replies

4 likes

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  • 4 likes