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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82715 Views

40 replies

68 likes

  • 82715 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785881 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20967 Views

22 replies

6 likes

  • 20967 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2944 Views

0 replies

4 likes

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Show desktop overlay when using media keys displays Spotify as "Google Chrome"

Operating SystemWindows 11 Pro version 23H2 (22631.3007) My Question or IssueWhen the setting Show desktop overlay when using media keys is turned on it displays the Spotify application as "Google Chrome"

Newbie

Operating System Windows 11 Pro version 23H2 (22631.3007)   My Question or Issue When the setting Show desktop overlay when using media keys is turned on it displays the Spotify applica...

517 Views

0 replies

0 likes

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Can’t delete other people’s deleted playlists

I have a lot of blank playlists in my library because I saved/liked some playlists other people made and they have either privated them or deleted them. However, Spotify doesn’t let me delete them from my library. If I open one up on the browser vers...

Newbie

I have a lot of blank playlists in my library because I saved/liked some playlists other people made and they have either privated them or deleted them. However, Spotify doesn’t let me delete them fr...

Amay

Spotify Star

338 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Windows 10 Heavy Lagging/Delay Issues

PlanPremiumCountryUSA DeviceWindows 10 Desktop, i9-10900K, RTX 4080Operating SystemWindows 10, Standalone app My Question or IssueHello! I've been tracking down this issue for a few months now, trying various different solutions to no avail. I'm not ...

Casual Listener

Plan Premium Country USA   Device Windows 10 Desktop, i9-10900K, RTX 4080 Operating System Windows 10, Standalone app   My Question or Issue Hello! I've been tracking down this i...

np103

Casual Listener

586 Views

2 replies

0 likes

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How to turn on Cinema mode?

PlanPremiumCountryTaiwanOperating SystemWin11My Question or Issue(First, I'm using SpotX and Spicetify.)When using Fullscreen mode, it will have an art cover in the background, and u can switch between it and only lyrics with colored background like(...

Casual Listener

Plan Premium Country Taiwan Operating System Win11 My Question or Issue (First, I'm using SpotX and Spicetify.) When using Fullscreen mode, it will have an art cover in the background, a...

wangdog123

Casual Listener

2987 Views

2 replies

0 likes

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Superuser Contribution Plugging headphones in while using the desktop app skips the current song or crashes it

PlanFreeCountryUKOperating SystemWindows 10 My Question or IssueFor the last couple of weeks every time I have the Spotify desktop app playing a song and I plug in my headphones, one of 3 things happens (ordered them based on the frequency the bugs h...

Casual Listener

Plan Free Country UK Operating System Windows 10   My Question or Issue For the last couple of weeks every time I have the Spotify desktop app playing a song and I plug in my headphones,...

_MadMan_

Visitor

3724 Views

15 replies

2 likes

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  • 15 replies
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Solved!!Superuser Contribution Casting from PC stops when inserting headphone jack

PlanPremiumCountryHolland DeviceW10 Spotify app and android phones (Apple might have the same problem) My Question or IssueWhenever I plug my headset in to my phone Spotify stops casting to my Chromecast. I find the trigger: 'switch to android phone ...

Music Fan

  Plan Premium Country Holland   Device W10 Spotify app and android phones (Apple might have the same problem)   My Question or Issue Whenever I plug my headset in to my phon...

slamhound

Gig Goer

2667 Views

10 replies

4 likes

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  • 10 replies
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Change to English

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Visitor

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Maxim

Spotify Star

337 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't log into the app

I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser, so I did. I am signed in to my Spotify through the browser...

Casual Listener

I logged out from the app a few days ago and I cannot get back in.   Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser...

Vasil

Moderator

2783 Views

6 replies

0 likes

Account
Login
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Superuser Contribution Spotify app no longer works on Windows 11

PlanPremiumCountryUKDevice(MS Windows 11 Desktop PC)Operating System(MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 no longer plays any songs. Please see the attached screenshot to that effect.

Casual Listener

Plan Premium Country UK Device (MS Windows 11 Desktop PC) Operating System (MS Windows 11 Home Edition, 64 bit, v.23H2)   My Question or Issue   The Spotify app on MS Windows 11 ...

Not applicable

3288 Views

8 replies

0 likes

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Superuser Contribution Can we get an answer why VPN services are not supported by the desktop app (anymore)?

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...

Regular

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...

AlejaR

Moderator

1108 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify songs freeze and go silent

PlanPremiumCountryUnited KingdomDeviceDesktop / Web PlayerOperating SystemWindows 11 My Question or IssueHi, Spotify is literally un-usable on my PC, for some reason when I'm playing a song it will just randomly go silent but the play bar continues t...

Casual Listener

Plan Premium Country United Kingdom Device Desktop / Web Player Operating System Windows 11   My Question or Issue Hi,   Spotify is literally un-usable on my PC, for some reason...

Susan_GP

Moderator

936 Views

7 replies

0 likes

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Solved!!Superuser Contribution I am on Spotify Premium on a laptop - where would I find the crossfade?

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed?Thanks

Casual Listener

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed? Thanks

Yordan

Moderator

538 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Cant listen to podcasts.

PlanPremiumCountryBelarusDevicePC; nokia 5.1 plusOperating SystemWindows 10; Android OreoMy Question or IssueWhen i try to select a podcast i see just an empty window with nothing.

Newbie

Plan Premium Country Belarus Device PC; nokia 5.1 plus Operating System Windows 10; Android Oreo My Question or Issue When i try to select a podcast i see just an empty window with noth...

nemtsov

Newbie

745 Views

2 replies

0 likes

padcasts
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Superuser Contribution Playback from web player in Firefox goes jerky

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 / Firefox / Vpn connection My Question or IssueAt times the audio jerks into the web palyer in Firefox and I can't listen anymore. I tried to increase the cache in Firefox but the problem is n...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 11 / Firefox / Vpn connection   My Question or Issue At times the audio jerks into the web palyer in Firefox and I can't...

MihailY

Moderator

336 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Wont let me log in

PlanPremiumCountryUSADevicePCOperating Systemwindows 10My Question or IssueSpotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something went wrong, please try again or check out our help area” tried other forms of l...

Newbie

  Plan Premium Country USA Device PC Operating System windows 10 My Question or Issue Spotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something we...

Lyubka

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
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Superuser Contribution Music doesn't continue after ads

PlanFreeCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI am a free user, so I accept that there are sometimes ads between the songs.But at least half of the times after an ad-break, the music doesn't resume.Sometimes th...

Casual Listener

Plan Free Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue I am a free user, so I accept that there are sometimes ads between the songs. But at le...

Ivelina

Moderator

6444 Views

15 replies

1 likes

  • 6444 Views
  • 15 replies
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Superuser Contribution Bug: Unplayed Oldest not playing

Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...

Casual Listener

Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...

Ivelina

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
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Superuser Contribution Desktop: Search not working after energy savings mode

PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...

Casual Listener

Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11   My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...

Libroru

Casual Listener

528 Views

4 replies

1 likes

  • 528 Views
  • 4 replies
  • 1 likes