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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Spotify can't play this right now....

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10My Question or IssueWhen I hit play for any song, it says "Spotify can't play this right now. If you have the file on your computer you can import it.So, Spotify worked fine on the des...

  • Regular
  • Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue When I hit play for any song, it says "Spotify can't play this right now. If you have the file ...
  • Vasil
  • Moderator
  • 629 Views
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Superuser Contribution Volume bar glitch

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueHello! I have this annoying issue and I hope you can help me. When I drag the volume slider and start changing the volume, it just isn't doing what I want. For exa...

  • Casual Listener
  • Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue Hello! I have this annoying issue and I hope you can help me. When I drag the volume sl...
  • Vasil
  • Moderator
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Superuser Contribution Spotify running in background(?)

PlanFreeCountryItalyDevice(Lenovo PC)Operating System(Windows 11 Pro) My Question or IssueHello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a backgro...

  • Newbie
  •   Plan Free Country Italy Device (Lenovo PC) Operating System (Windows 11 Pro)   My Question or Issue Hello, when i close spotify there is the left and right menu still active, b...
  • OscarDC
  • Moderator
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Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

  • Casual Listener
  • Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...
  • OscarDC
  • Moderator
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  • Account
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Solved!! Play/Back/Forward button keep disappearing on media controls

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually looks like: What it looks like after playing the first song as o...

  • Casual Listener
  • When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why.   What it usually look...
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Window opens too wide

PlanPremiumDeviceEVGA 1080Ryzen 7Operating SystemWindows 10 My Question or IssueI have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several pixels (5-10px) too wide creating a small bar on the edge of my other mon...

  • Newbie
  • Plan Premium Device EVGA 1080 Ryzen 7 Operating System Windows 10   My Question or Issue I have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several...
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Superuser Contribution Podcasts won't play

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot get podcasts to play on my desktop app. Podcasts play without issue on my phone and tablet, but on my desktop app the play button is dull green and when I ho...

  • Newbie
  • Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I cannot get podcasts to play on my desktop app.    Podcasts play without issu...
  • Elena
  • Moderator
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Superuser Contribution Chasquidos o entrecortes en el audio de algunas musicas

PlanPremiumCountryPerúDevicePCOperating SystemWindows 10 My Question or IssueDe la nada unas canciones de mi play list al momento de reproducirlas siempre en hay un momento exacto donde se entrecorta o se queda como trabado el audio (un tipo bucle) p...

  • Newbie
  •   Plan Premium Country Perú Device PC Operating System Windows 10   My Question or Issue De la nada unas canciones de mi play list  al momento de reproducirlas  siempre...
  • Elena
  • Moderator
  • 141 Views
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Solved!!Superuser Contribution play "local files" that reside on my desktop device on my mobile?

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is Android Any help would be appreciated

  • Casual Listener
  • I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is A...
  • Novy
  • Moderator
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  • App & Features
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An urgent request.

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Microsoft Store? In such a difficult time of war, you can't do the basics - add language...

  • Casual Listener
  • Plan Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue   What is the problem with adding the Ukrainian language to the application in the Micro...
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Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

  • Newbie
  • lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will add...
  • Awardowich
  • Casual Listener
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Superuser Contribution My friend in another state can't play my local files (mp3)

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him.I made my own playlist- after countless hours of trying to even fi...

  • Regular
  • Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him. I made my o...
  • Yordan
  • Moderator
  • 1300 Views
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  • 1300 Views
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Solved!! Like button on an album won't save all songs to liked songs playlist

PlanPremiumCountryPanamaDeviceHP LaptopOperating SystemWindows 10 My Question or IssueHad to select all the songs on an album, right click and select "save to your liked songs", because clicking "save to your library" directly from the album wouldn't...

  • Casual Listener
  • Plan Premium Country Panama Device HP Laptop Operating System Windows 10   My Question or Issue Had to select all the songs on an album, right click and select "save to your liked song...
  • fyndor
  • Regular
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Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

  • Newbie
  •   Plan Premium Operating System Windows 10   My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...
  • Vasil
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
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Superuser Contribution Cannot "like" local files

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song from that playlist on a mobile device.This does not ...

  • Regular
  • Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song f...
  • Ver
  • Spotify Legend
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Superuser Contribution Spotify banner not showing in corner

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10 Pro My Question or IssueSo that banner in left top corner does not appear, it appeared for some time, then not, it's weird, and I'd really like to use it, I used to use Toastify but it was ju...

  • Casual Listener
  • Plan Premium Country Latvia Device PC Operating System Windows 10 Pro   My Question or Issue So that banner in left top corner does not appear, it appeared for some time, then not, it'...
  • Yordan
  • Moderator
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  • 7 replies
  • 1 likes
  • Spotify Banner
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Superuser Contribution LAN connected PC isolated from Connect and other third party applications

PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...

  • Newbie
  • Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update)   My Question or Issue I've been experiencing the exact same problem as in this thread for a...
  • Eni
  • Moderator
  • 132 Views
  • 1 replies
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Superuser Contribution Local files disappearing after search

PlanPremium CountryUS DevicePC Operating SystemWindows 10 My Question or IssueWhen searching local files, if there are no matching results, it shows the screen that says to go to settings to add source for local files (see attached image). If I backs...

  • Casual Listener
  • Plan Premium   Country US   Device PC   Operating System Windows 10   My Question or Issue When searching local files, if there are no matching results, it shows the ...
  • Eni
  • Moderator
  • 2141 Views
  • 30 replies
  • 1 likes
  • Desktop (Windows)
    local files issues
    Local files on Windows 10
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(Windows App) - Recently Played (Random Songs) Are NOT Registered!

(Plan: Premium / Operating System: Windows 11)Hello,There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App!For example: Let's say I play a specific song. When it's is over, ...

  • Casual Listener
  • (Plan: Premium / Operating System: Windows 11) Hello, There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App! F...
  • 964 Views
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  • 964 Views
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