Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83037 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
787914 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21726 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...
Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...
Moderator
346 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...
Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11 My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...
Casual Listener
529 Views
4 replies
1 likes
When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...
When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...
Casual Listener
1479 Views
11 replies
2 likes
PlanPremiumCountryArgentinaDeviceDell Notebook, Intel Corei5Operating SystemWindows 10My Question or IssueHola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Windows 10 demora mucho en arrancar. No me pasa con otras Apps.He estad...
Plan Premium Country Argentina Device Dell Notebook, Intel Corei5 Operating System Windows 10 My Question or Issue Hola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Wi...
Casual Listener
548 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceApp & webOperating SystemWindows 11 ver 10.0.22631 build 22631 My Question or IssueWindows is updated, app reinstalled, PC is rebooted. Works fine on android device. EDIT: The cache is also cleared, and Spotify is in the...
Plan Premium Country Norway Device App & web Operating System Windows 11 ver 10.0.22631 build 22631 My Question or Issue Windows is updated, app reinstalled, PC is rebooted....
Regular
448 Views
3 replies
0 likes
I logged in and everything seems different
I logged in and everything seems different
Moderator
334 Views
1 replies
0 likes
When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without closing it) the lyrics seemed to have been scrolling...
When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without c...
Visitor
9049 Views
16 replies
2 likes
PlanPremiumDeviceWindows PCOperating SystemWindows 11 My Question or IssueRecently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song from youtube, and found that it was not my headphones. I tried a bunch of...
Plan Premium Device Windows PC Operating System Windows 11 My Question or Issue Recently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song f...
Moderator
408 Views
1 replies
0 likes
PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssuePreviously, when I dragged a playlist over to a cell in excel, it would result in the the following text: "[Playlist Name] - [playlist creator]" with a hyperlink to the pl...
Plan Premium Country NO Device Laptop Operating System Windows 10 My Question or Issue Previously, when I dragged a playlist over to a cell in excel, it would result in the the follo...
Visitor
2814 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSpotify will play JRE and Club Random with Bill Maher and nothing else. I've tried other podcasts. I've tried music. They don't work. I get the attached error mes...
Plan Premium Country USA Device Windows PC Operating System Windows 10 Pro My Question or Issue Spotify will play JRE and Club Random with Bill Maher and nothing else. I've tried oth...
Moderator
713 Views
7 replies
0 likes
PlanPremiumCountryUkraine, Estonia, SwedenDeviceLaptops with MS Windows. Vendor independent. Operating System(Windows 10, Windows 11) My Question or IssueI noticed that the Now Playing view doesn't show the current song/active device when a Windows d...
Plan Premium Country Ukraine, Estonia, Sweden Device Laptops with MS Windows. Vendor independent. Operating System (Windows 10, Windows 11) My Question or Issue I noticed that ...
Moderator
2221 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceDesktop/PhoneOperating SystemWindows 10, Android My Question or IssueI follow a lot of artists (it says 1300+), but despite it saying I'm following on the artists individual page, some do not show up in my list of artists ...
Plan Premium Country USA Device Desktop/Phone Operating System Windows 10, Android My Question or Issue I follow a lot of artists (it says 1300+), but despite it saying I'm f...
Music Fan
11654 Views
19 replies
8 likes
Planfamily PremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 spotify on windows 11 laptop does not show the local files playlist anymore, despite local files being enabled and set to the correct foldersit's been happening for d...
Plan family Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11 spotify on windows 11 laptop does not show the local files playlist anymore, despite local f...
Spotify Star
369 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Ideapad LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app had not been working properly for the last few days, where it would randomly list songs across all playlists and albums as "unavai...
Plan Premium Country United States Device Lenovo Ideapad Laptop Operating System Windows 11 My Question or Issue My Spotify app had not been working properly for the last few days, w...
Casual Listener
622 Views
1 replies
0 likes
PlanFree/Premium CountryUnited States of America DevicePC Operating SystemWindows 11 My Question or IssueI would like for Spotify to stop showing a particular ad that I do not find amusing or appealing in any way, shape or form. That would be the Sta...
Plan Free/Premium Country United States of America Device PC Operating System Windows 11 My Question or Issue I would like for Spotify to stop showing a parti...
335 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevicesOnePlus 8 Pro & Desktop PCOperating SystemAndroid 11 (latest Update on March 1st) & Windows 10 2004 My Question or IssueWhen Playing songs on my Desktop PC via Spotify, my phone either shows the wrong song playing and ...
Plan Premium Country Germany Devices OnePlus 8 Pro & Desktop PC Operating System Android 11 (latest Update on March 1st) & Windows 10 2004 My Question or Issue When Playing...
Visitor
3623 Views
8 replies
0 likes
I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this quite frequently with regards to Japanese being stream...
I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this qui...
Visitor
2056 Views
1 replies
0 likes
In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...
In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...
Moderator
6582 Views
4 replies
0 likes
I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works
I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works
Casual Listener
864 Views
8 replies
11 likes
In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one speaker and Right channel on another and get stereo?
In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one spe...
Spotify Star
377 Views
1 replies
0 likes
