Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountrySwedenDeviceNew LaptopOperating SystemWindows 11 My Question or IssueThe search function reached with C-l does not adhere to the description of the search function at https://support.spotify.com/se/article/search/ AND (+) and NOT (-...
Plan Premium Country Sweden Device New Laptop Operating System Windows 11 My Question or Issue The search function reached with C-l does not adhere to the description of the ...
Roadie
3746 Views
11 replies
1 likes
PlanFreeCountryNorway DeviceHP PavilionOperating SystemWindows 10 Whenever I open a new Spotify tab, it loads. But if I leave it inactive for too long, it starts an endless gray scroll wheel which doesn't fix no matter what I do. Re-inputting the URL...
Plan Free Country Norway Device HP Pavilion Operating System Windows 10 Whenever I open a new Spotify tab, it loads. But if I leave it inactive for too long, it starts an endl...
Newbie
1193 Views
4 replies
0 likes
Australia, Family Premium PlanDesktop App Windows 11, Surface Pro 6 This problem has been posted about and resolved before HOWEVER this solution no longer works, or perhaps only worked for Windows 10. Certain local files which work fine in WMP and ar...
Australia, Family Premium Plan Desktop App Windows 11, Surface Pro 6 This problem has been posted about and resolved before HOWEVER this solution no longer works, or perhaps only worked for...
340 Views
0 replies
0 likes
Plan PremiumCountry USAOperating System Win 10I'm using the Spotify app. Been using it for several years. NEVER a problem. Absolutely loved it. Suddenly, within the past several days, nothing but problems with it. Sometimes songs wont play. You click...
Plan Premium Country USA Operating System Win 10 I'm using the Spotify app. Been using it for several years. NEVER a problem. Absolutely loved it. Suddenly, within the ...
Visitor
1690 Views
8 replies
1 likes
I'm on PC and for the past week or so i have not been able to play any music from the home page whatsoever, it doesn't even show up on the bottom. I have to add it to my liked to play it. I tried a reinstall and the issue has still not been resolved....
I'm on PC and for the past week or so i have not been able to play any music from the home page whatsoever, it doesn't even show up on the bottom. I have to add it to my liked to play it. I tried a r...
Roadie
335 Views
2 replies
0 likes
Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work
Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work
Casual Listener
8474 Views
36 replies
4 likes
good evening, I get a message that says"now spotify can't play this content".I tried them all but it doesn't play any songs. What can I still do?
good evening, I get a message that says "now spotify can't play this content". I tried them all but it doesn't play any songs. What can I still do?
Spotify Legend
334 Views
1 replies
0 likes
SPotify used to show how to create like the login/sigin up page but I can't seem to find it no was they have changed the documentation site. I know how to create a playlist and find the tracks but I don't know how to create the spotify authorisation ...
SPotify used to show how to create like the login/sigin up page but I can't seem to find it no was they have changed the documentation site. I know how to create a playlist and find the tracks but I ...
Moderator
439 Views
1 replies
0 likes
reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc
reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc
Moderator
1113 Views
9 replies
0 likes
My spotify on phone works normally but mine on PC can't. Any solutions?
My spotify on phone works normally but mine on PC can't. Any solutions?
Spotify Legend
391 Views
1 replies
1 likes
On the desktop PC app, if I want to listen to any playlist it will play but if I want to listen to a single artist i.e. Doja Cat or Drake it wont play. It only buggs out on the desktop my phone and web browser work fine. I have tried to uninstall and...
On the desktop PC app, if I want to listen to any playlist it will play but if I want to listen to a single artist i.e. Doja Cat or Drake it wont play. It only buggs out on the desktop my phone and w...
Spotify Legend
280 Views
1 replies
0 likes
This problem only exists while using Spotify on PC. While using it with iPhone it works perfectly.
This problem only exists while using Spotify on PC. While using it with iPhone it works perfectly.
Roadie
326 Views
1 replies
0 likes
Non trovo il tasto : "Condividi" su Spotify in PC desktop windov 10
Non trovo il tasto : "Condividi" su Spotify in PC desktop windov 10
Spotify Legend
296 Views
1 replies
0 likes
Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all
Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all
Roadie
396 Views
1 replies
0 likes
Spotify runs background processes when app is closed in windows ???
Spotify runs background processes when app is closed in windows ???
Moderator
364 Views
1 replies
0 likes
The playlist shows up on my pc spotify but not on the phone app for spotify
The playlist shows up on my pc spotify but not on the phone app for spotify
Moderator
290 Views
1 replies
0 likes
When using the Spotify desktop app, I am unable to locate a section or folder where it has all of my downloaded songs. I have to scroll through my numerous playlists in order to find those marked with the green downloaded indicator. Am I missing some...
When using the Spotify desktop app, I am unable to locate a section or folder where it has all of my downloaded songs. I have to scroll through my numerous playlists in order to find those marked wit...
Casual Listener
5005 Views
2 replies
1 likes
When is the AI DJ coming to Windows?
When is the AI DJ coming to Windows?
Newbie
1085 Views
3 replies
2 likes
PlanFreeCountryindia Device(brave,windows)Operating System(Windows 10) My Question or Issueon opening the home page the class name are also shown along the button namesimilar issue with user profile buttonsissue is same with and without brave shieldt...
Plan Free Country india Device (brave,windows) Operating System (Windows 10) My Question or Issue on opening the home page the class name are also shown along the button name...
Moderator
575 Views
3 replies
0 likes
My Question or IssueNone of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing the cache and nothing is working. I also can't play an...
My Question or Issue None of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing t...
Casual Listener
2686 Views
15 replies
2 likes
