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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80573 Views

40 replies

68 likes

  • 80573 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

772436 Views

503 replies

64 likes

  • 772436 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17066 Views

17 replies

5 likes

  • 17066 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2741 Views

0 replies

4 likes

  • 2741 Views
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  • 4 likes

Superuser Contribution Equalizer Problems

PlanPremiumDeviceWindows PCOperating SystemWindows 11 My Question or IssueRecently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song from youtube, and found that it was not my headphones. I tried a bunch of...

Newbie

Plan Premium Device Windows PC Operating System Windows 11   My Question or Issue Recently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song f...

Vasil

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to drag playlist over to excel and get [playlist name + playlist creator name] as output?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssuePreviously, when I dragged a playlist over to a cell in excel, it would result in the the following text: "[Playlist Name] - [playlist creator]" with a hyperlink to the pl...

Roadie

Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue Previously, when I dragged a playlist over to a cell in excel, it would result in the the follo...

IVANRHUA

Visitor

2777 Views

3 replies

0 likes

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Superuser Contribution Dekstop App Will Play a Couple Podcasts and Nothing Else

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSpotify will play JRE and Club Random with Bill Maher and nothing else. I've tried other podcasts. I've tried music. They don't work. I get the attached error mes...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System Windows 10 Pro   My Question or Issue Spotify will play JRE and Club Random with Bill Maher and nothing else. I've tried oth...

Susan_GP

Moderator

685 Views

7 replies

0 likes

  • 685 Views
  • 7 replies
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Solved!!Superuser Contribution Now Playing view doesn't work without direct Internet access behind a proxy

PlanPremiumCountryUkraine, Estonia, SwedenDeviceLaptops with MS Windows. Vendor independent. Operating System(Windows 10, Windows 11) My Question or IssueI noticed that the Now Playing view doesn't show the current song/active device when a Windows d...

Casual Listener

Plan Premium Country Ukraine, Estonia, Sweden Device Laptops with MS Windows. Vendor independent.  Operating System (Windows 10, Windows 11)   My Question or Issue I noticed that ...

Ivelina

Moderator

2143 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Following Artist, but not showing up

PlanPremiumCountryUSA DeviceDesktop/PhoneOperating SystemWindows 10, Android My Question or IssueI follow a lot of artists (it says 1300+), but despite it saying I'm following on the artists individual page, some do not show up in my list of artists ...

Casual Listener

Plan Premium Country USA   Device Desktop/Phone Operating System Windows 10, Android   My Question or Issue I follow a lot of artists (it says 1300+), but despite it saying I'm f...

User23757040

Music Fan

11499 Views

19 replies

8 likes

  • 11499 Views
  • 19 replies
  • 8 likes

spotify on laptop does not show the local files playlist anymore, despite local files being enabled

Planfamily PremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 spotify on windows 11 laptop does not show the local files playlist anymore, despite local files being enabled and set to the correct foldersit's been happening for d...

Regular

Plan family Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11   spotify on windows 11 laptop does not show the local files playlist anymore, despite local f...

Amay

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Not Showing Up // Faulty App

PlanPremiumCountryUnited StatesDeviceLenovo Ideapad LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app had not been working properly for the last few days, where it would randomly list songs across all playlists and albums as "unavai...

Casual Listener

Plan Premium Country United States Device Lenovo Ideapad Laptop Operating System Windows 11   My Question or Issue My Spotify app had not been working properly for the last few days, w...

darkbound

Casual Listener

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Ads That Do Not Interest Me

PlanFree/Premium CountryUnited States of America DevicePC Operating SystemWindows 11 My Question or IssueI would like for Spotify to stop showing a particular ad that I do not find amusing or appealing in any way, shape or form. That would be the Sta...

Regular

Plan Free/Premium   Country United States of America   Device PC   Operating System Windows 11   My Question or Issue I would like for Spotify to stop showing a parti...

328 Views

0 replies

0 likes

Ads
state farm
unappealing ads
unfunny ads
  • 328 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect - App showing wrong song or not showing anything

PlanPremiumCountryGermanyDevicesOnePlus 8 Pro & Desktop PCOperating SystemAndroid 11 (latest Update on March 1st) & Windows 10 2004 My Question or IssueWhen Playing songs on my Desktop PC via Spotify, my phone either shows the wrong song playing and ...

Casual Listener

Plan Premium Country Germany Devices OnePlus 8 Pro & Desktop PC Operating System Android 11 (latest Update on March 1st) & Windows 10 2004   My Question or Issue When Playing...

Kuro3

Visitor

3582 Views

8 replies

0 likes

  • 3582 Views
  • 8 replies
  • 0 likes

Yellow Text Appearing for Songs Instead of White Text (Windows 10 Desktop)

I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this quite frequently with regards to Japanese being stream...

Visitor

I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this qui...

Nvzu

Visitor

2049 Views

1 replies

0 likes

bug
  • 2049 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music comes from wrong speaker on desktop

In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...

Casual Listener

  In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...

MihailY

Moderator

6507 Views

4 replies

0 likes

  • 6507 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify can't play any song on the desktop app, "can't play this right now"

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

Casual Listener

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

swurviie

Casual Listener

836 Views

8 replies

11 likes

  • 836 Views
  • 8 replies
  • 11 likes

HowToPlay on multipleSpeakersSimultaneously? HowToChooseMoreThanOne spkr?

In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one speaker and Right channel on another and get stereo?

Visitor

In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one spe...

Anyk17

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 11 64bit My Question or IssueI try to play any song on the app and I get this message:Spotify can't play this right now. If you have the file on your computer you can import it.

Casual Listener

Plan Premium Country Israel Device PC Operating System Windows 11 64bit   My Question or Issue I try to play any song on the app and I get this message: Spotify can't play this right ...

arianevans

Gig Goer

8763 Views

17 replies

1 likes

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  • 17 replies
  • 1 likes

Superuser Contribution [Xbox] album art quality and compression

PlanPremium duoCountryUSADeviceXbox series S and XOperating SystemXbox series S and X latestMy Question or IssueWhen using the Xbox app on series S and series X the album art looks terrible and is very low resolution along with very high compression ...

Casual Listener

Plan Premium duo Country USA Device Xbox series S and X Operating System Xbox series S and X latest My Question or Issue When using the Xbox app on series S and series X the album art looks ...

Vasil

Moderator

708 Views

5 replies

0 likes

  • 708 Views
  • 5 replies
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Superuser Contribution No audio after trying to swap listening device, even after reinstall.

Listening on mobile with bluetooth headset. Walked to my PC, and tried the Spotify Connect button to swap to PC audio. It appeared to do so, but no sound at all. All other apps work except Spotify. I rebooted, reinstalled Spotify, etc... and still no...

Regular

Listening on mobile with bluetooth headset.  Walked to my PC, and tried the Spotify Connect button to swap to PC audio.  It appeared to do so, but no sound at all.  All other apps work...

gpia7r

Regular

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Solved!! cache

PlanPremiumOperating SystemWindows 10My Question or Issuehow can I delete the cache? it's about 7 giga

Regular

Plan Premium Operating System Windows 10 My Question or Issue how can I delete the cache? it's about 7 giga

YamahaHooligan

Visitor

118994 Views

5 replies

2 likes

  • 118994 Views
  • 5 replies
  • 2 likes

Superuser Contribution Right-click menu changes places if one/several songs selected

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueWhen you right click on one song the menu is- Add to playlist- Remove from playlist- Remove from liked songs- Add to queueBut when you right click on a selection of songs it's-...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue When you right click on one song the menu is - Add to playlist - Remove from playlist - Remove from l...

AlejaR

Moderator

301 Views

1 replies

1 likes

  • 301 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Windows Mobile: Premium required / Premium erforderlich

AustriaDeviceNokia Lumia 830Operating SystemMS Windows 10 Mobile My Question or IssueThe current Spotify App does not recognize my Spotify Premium Account.Start of App is not possible See attached screen shot.Any ideas? (beside change my mobile)

Newbie

Austria Device Nokia Lumia 830 Operating System MS Windows 10 Mobile   My Question or Issue The current Spotify App does not recognize my Spotify Premium Account. Start of App is not pos...

GeekBoy03

Regular

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Superuser Contribution The search function is completely broken

PlanPremiumCountrySwedenDeviceNew LaptopOperating SystemWindows 11 My Question or IssueThe search function reached with C-l does not adhere to the description of the search function at https://support.spotify.com/se/article/search/ AND (+) and NOT (-...

Roadie

  Plan Premium Country Sweden Device New Laptop Operating System Windows 11   My Question or Issue The search function reached with C-l does not adhere to the description of the ...

bosi

Roadie

3967 Views

11 replies

1 likes

  • 3967 Views
  • 11 replies
  • 1 likes