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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83840 Views

40 replies

68 likes

  • 83840 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795147 Views

505 replies

64 likes

  • 795147 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23816 Views

25 replies

7 likes

  • 23816 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3055 Views

0 replies

4 likes

  • 3055 Views
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  • 4 likes

Solved!!Superuser Contribution Music comes from wrong speaker on desktop

In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...

Casual Listener

  In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...

MihailY

Moderator

6599 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Spotify can't play any song on the desktop app, "can't play this right now"

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

Casual Listener

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

swurviie

Casual Listener

864 Views

8 replies

11 likes

  • 864 Views
  • 8 replies
  • 11 likes

HowToPlay on multipleSpeakersSimultaneously? HowToChooseMoreThanOne spkr?

In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one speaker and Right channel on another and get stereo?

Visitor

In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one spe...

Anyk17

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 11 64bit My Question or IssueI try to play any song on the app and I get this message:Spotify can't play this right now. If you have the file on your computer you can import it.

Casual Listener

Plan Premium Country Israel Device PC Operating System Windows 11 64bit   My Question or Issue I try to play any song on the app and I get this message: Spotify can't play this right ...

arianevans

Gig Goer

8942 Views

17 replies

1 likes

  • 8942 Views
  • 17 replies
  • 1 likes

Superuser Contribution [Xbox] album art quality and compression

PlanPremium duoCountryUSADeviceXbox series S and XOperating SystemXbox series S and X latestMy Question or IssueWhen using the Xbox app on series S and series X the album art looks terrible and is very low resolution along with very high compression ...

Casual Listener

Plan Premium duo Country USA Device Xbox series S and X Operating System Xbox series S and X latest My Question or Issue When using the Xbox app on series S and series X the album art looks ...

Vasil

Moderator

728 Views

5 replies

0 likes

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Superuser Contribution No audio after trying to swap listening device, even after reinstall.

Listening on mobile with bluetooth headset. Walked to my PC, and tried the Spotify Connect button to swap to PC audio. It appeared to do so, but no sound at all. All other apps work except Spotify. I rebooted, reinstalled Spotify, etc... and still no...

Regular

Listening on mobile with bluetooth headset.  Walked to my PC, and tried the Spotify Connect button to swap to PC audio.  It appeared to do so, but no sound at all.  All other apps work...

gpia7r

Regular

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Solved!! cache

PlanPremiumOperating SystemWindows 10My Question or Issuehow can I delete the cache? it's about 7 giga

Regular

Plan Premium Operating System Windows 10 My Question or Issue how can I delete the cache? it's about 7 giga

YamahaHooligan

Visitor

120070 Views

5 replies

2 likes

  • 120070 Views
  • 5 replies
  • 2 likes

Superuser Contribution Right-click menu changes places if one/several songs selected

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueWhen you right click on one song the menu is- Add to playlist- Remove from playlist- Remove from liked songs- Add to queueBut when you right click on a selection of songs it's-...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue When you right click on one song the menu is - Add to playlist - Remove from playlist - Remove from l...

AlejaR

Moderator

306 Views

1 replies

1 likes

  • 306 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Windows Mobile: Premium required / Premium erforderlich

AustriaDeviceNokia Lumia 830Operating SystemMS Windows 10 Mobile My Question or IssueThe current Spotify App does not recognize my Spotify Premium Account.Start of App is not possible See attached screen shot.Any ideas? (beside change my mobile)

Newbie

Austria Device Nokia Lumia 830 Operating System MS Windows 10 Mobile   My Question or Issue The current Spotify App does not recognize my Spotify Premium Account. Start of App is not pos...

GeekBoy03

Regular

831 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution The search function is completely broken

PlanPremiumCountrySwedenDeviceNew LaptopOperating SystemWindows 11 My Question or IssueThe search function reached with C-l does not adhere to the description of the search function at https://support.spotify.com/se/article/search/ AND (+) and NOT (-...

Roadie

  Plan Premium Country Sweden Device New Laptop Operating System Windows 11   My Question or Issue The search function reached with C-l does not adhere to the description of the ...

bosi

Roadie

4020 Views

11 replies

1 likes

  • 4020 Views
  • 11 replies
  • 1 likes

Superuser Contribution App v Browser

Free plan, PC, windows 11. I can't log into the app and support are useless. No fireall, no VPN, cleared cache,uninstalled and reinstalled app, logged out and in on browser. When I open the app it says "log into browser" so I log in to browser and th...

Newbie

Free plan, PC, windows 11.   I can't log into the app and support are useless. No fireall, no VPN, cleared cache,uninstalled and reinstalled app, logged out and in on browser.   When...

Vasil

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution The autoplay option doesn't appear in my account settings

I am trying to get an album to play through the entire list but it autoplays to a completely different song every time. Not only that but the option to disable autoplay doesnt appear in the settings menu.

Visitor

I am trying to get an album to play through the entire list but it autoplays to a completely different song every time. Not only that but the option to disable autoplay doesnt appear in the settings ...

stringerjarrod

Visitor

2294 Views

2 replies

0 likes

  • 2294 Views
  • 2 replies
  • 0 likes

Constantly stuttering playback on Desktop App with "Can't play this song right now" notifications

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've problem with Spotify Desktop App. It constantly stuttering songs - situation looks like it could have problem with buffering current song - and from time to time thro...

Regular

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I've problem with Spotify Desktop App. It constantly stuttering songs - situation looks like it...

Verbatino

Regular

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop App - Spotify cannot play this right now

PlanPremium FamilyCountryUSADeviceDesktop/LaptopOperating SystemWindows 10Spotify Version1.2.14.1149.ga3ae422d My Question or IssueDesktop application will not play any songs, however the web browser and the mobile app work just fine.Troubleshooting ...

Casual Listener

Plan Premium Family Country USA Device Desktop/Laptop Operating System Windows 10 Spotify Version 1.2.14.1149.ga3ae422d   My Question or Issue Desktop application will not play any s...

MiloBatera

Casual Listener

1231 Views

10 replies

3 likes

  • 1231 Views
  • 10 replies
  • 3 likes

Solved!! Spotify unable to play music using Desktop App

PlanPremiumCountryDenmarkDeviceDesktop PCOperating SystemWindows 10Spotify Version1.0.98.78.gb45d2a6bConnectionWIFI (Ethernet)OutputDigital Output using Amanero USB Driver.Output settings2 channel 384kHz, with every filetype and quality winged. Physi...

Casual Listener

Plan Premium Country Denmark Device Desktop PC Operating System Windows 10 Spotify Version 1.0.98.78.gb45d2a6b Connection WIFI (Ethernet) Output Digital Output using Amanero USB Driver. ...

Mike2206

Visitor

17582 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution "Clean Reinstall" did not fix how insanely slow the desktop app is.

PlanPremiumCountryUSDeviceASUS ROG Flow X16 - 2022Operating SystemWindows 11 My Question or IssueI have recently been having problems with Spotify for desktop on my laptop. I will click on one of my playlists to view it, and it will take anywhere fro...

Newbie

  Plan Premium Country US Device ASUS ROG Flow X16 - 2022 Operating System Windows 11   My Question or Issue I have recently been having problems with Spotify for desktop on my l...

Susan_GP

Moderator

673 Views

1 replies

0 likes

"Windows"
slow speed
slow spotify
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with sharing links of Spotify-songs

When I try to link a song to another website the page is either blank (as like in Discord) and you see nothing (cause the whole thing is invisible) or it says "upstream request timeout" instead of showing the song's preview Thats so odd. Please fix i...

Roadie

  When I try to link a song to another website the page is either blank (as like in Discord) and you see nothing (cause the whole thing is invisible) or it says "upstream request timeout" inste...

Vasil

Moderator

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do i see all my artists

Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How in the **bleep** do I see all my artists? all i see is a few

Gig Goer

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...

Bryneth

Music Fan

3574 Views

5 replies

0 likes

artists
  • 3574 Views
  • 5 replies
  • 0 likes

Superuser Contribution Multiple songs selection doesn't work in Spotify's Top Songs (Charts) Playlists

I'm using Spotify for Windows 1.2.6.863.ge7902f05 For years I've been creating "top hits" playlists, with top songs from countries' charts. Today, when trying to select the top 10 songs for any country chart, the multiple selection didn't work. I tri...

Regular

I'm using Spotify for Windows 1.2.6.863.ge7902f05   For years I've been creating "top hits" playlists, with top songs from countries' charts. Today, when trying to select the top 10 songs for ...

festevao

Regular

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes