Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11329 Views

105 replies

47 likes

  • 11329 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1240 Views

13 replies

2 likes

Possible Bug
  • 1240 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3042 Views

38 replies

2 likes

  • 3042 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8862 Views

0 replies

4 likes

  • 8862 Views
  • 0 replies
  • 4 likes

Superuser Contribution Gapless playback on desktop (2020 update?)

I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10). The previous posts on the topic seem to be out of date (~2015). Cross fade with 0 seconds does not allow the ...

Visitor

I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10).    The previous posts on the topic seem to be ...

CozyCat

Regular

8135 Views

6 replies

11 likes

Cross Fade
Desktop
gapless
playback
Windows
  • 8135 Views
  • 6 replies
  • 11 likes

Superuser Contribution I can't use web player after premium.

I play music but song other music which I don't choose that. And music song 5-6 second and than I can't hear but music still song.

Visitor

I play music but song other music which I don't choose that. And music song 5-6 second and than I can't hear but music still song.

fabiornobrega

Newbie

756 Views

2 replies

1 likes

  • 756 Views
  • 2 replies
  • 1 likes

Superuser Contribution Windows 11 Spotify in offline mode but still won't play downloaded playlists

PlanPremiumCountryUSADeviceLenovo laptopOperating SystemWindows 11 I have Spotify in offline mode, but it won't play downloaded playlists.

Casual Listener

PlanPremium Country USA Device Lenovo laptop Operating System Windows 11     I have Spotify in offline mode, but it won't play downloaded playlists.  

OscarDC

Moderator

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mix shuffles songs on windows, but I don't want it to?

PlanPremiumCountryUSADeviceMotorola z4Operating SystemWindows 11 My Question or IssueI can play mixes easily through the app on my android and it won't shuffle the list unless I ask it to. But on my computer, when I play spotify through its web playe...

Visitor

Plan Premium Country USA Device Motorola z4 Operating System Windows 11   My Question or Issue I can play mixes easily through the app on my android and it won't shuffle the list unles...

MartinT

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Mp3 format

PlanPremiumCountryItalyDeviceOtherOperating SystemAndroid My Question or IssueI have a premium plan. I'd like to download music in mp3 format to use it on my running device. Is it possible? How can I do it?

Newbie

Plan Premium Country Italy Device Other Operating System Android   My Question or Issue I have a premium plan. I'd like to download music in mp3 format to use it on my running device. ...

Amay

Spotify Star

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

search bar not working.

PlanFree.CountryKenya.DeviceDellOperating SystemWindows 11Question or IssueWhen I type an artist's name or song, nothing loads it's only a black page being displayed and when I try to go back home it tells me" We couldn't find what you are searching ...

Visitor

  Plan Free. Country Kenya. Device Dell Operating System Windows 11 Question or Issue When I type an artist's name or song, nothing loads it's only a black page being displayed and whe...

Amay

Spotify Star

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cant put a photo on my spotify playlist

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows My Question or IssueI cant put a photo on my spotify playlist, seems to be no solution online.Hey guys, I've been trying to add a photo of my spotify playlist but it doesn't seem to work at a...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows   My Question or Issue I cant put a photo on my spotify playlist, seems to be no solution online. Hey guys, I'...

vvyx_is_here

Regular

6084 Views

10 replies

1 likes

  • 6084 Views
  • 10 replies
  • 1 likes

Superuser Contribution Desktop App lagging and crashing consistently

PlanPremiumCountryUnited States of AmericaDeviceIssue only occurs on Windows 10 desktop computer.Operating SystemWindows 10 My Question or IssueThe Desktop App on my Windows 10 computer has not worked in months. No matter what it is on the app it see...

Regular

Plan Premium Country United States of America Device Issue only occurs on Windows 10 desktop computer. Operating System Windows 10   My Question or Issue The Desktop App on my Windows ...

Maria

Moderator

2587 Views

14 replies

2 likes

  • 2587 Views
  • 14 replies
  • 2 likes

Superuser Contribution Aidez-moi svp.

Le défilement automatique de l'écran de paroles est désactivé donc on ne voit que les premières paroles puis l'écran ne défile pas tout seul donc c'est dommage il faut que je le fasse défiler moi-même, ce qui n'est pas pratique du tout.

Visitor

Le défilement automatique de l'écran de paroles est désactivé donc on ne voit que les premières paroles puis l'écran ne défile pas tout seul donc c'est dommage il faut que je le fasse défiler moi-mêm...

Susan_GP

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs are not in audio format

Plan - PremiumCountry - CanadaDevice - laptopOperating System - Windows 10 My Question or IssueThe songs I download from Spotify to my folder on my Windows laptop have filetype "file". They are not "wav", "mp3" or "flac". e.g. 02ea62cae96aa6586e8c025...

Newbie

  Plan - Premium Country - Canada Device - laptop Operating System - Windows 10   My Question or Issue The songs I download from Spotify to my folder on my Window...

Amay

Spotify Star

2024 Views

1 replies

0 likes

  • 2024 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

Newbie

Plan Free/Premium Country Indonesia Device (Personal computer and hp laptop) Operating System (Windows 10)   My Question or Issue It's seems like I'm the only one that have this proble...

Ivelina

Moderator

619 Views

1 replies

0 likes

Account
Other
Premium
  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify suddenly crashes internet connection

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 11My Question or IssueI'm not sure how to phrase the title of this post. But this is as accurate as I can describe it.But I wanted to see if anyone but me has experienced this? And if yes,...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 11 My Question or Issue I'm not sure how to phrase the title of this post. But this is as accurate as I can describe it...

MihailY

Moderator

3738 Views

8 replies

2 likes

  • 3738 Views
  • 8 replies
  • 2 likes

Superuser Contribution Search and central window stop if Spotify unused for 5-10mins

PlanPremiumCountryUKDeviceAMD DesktopOperating System Windows 11 My Question or IssueWith Spotify open but not used for say 5-10mins the search bar fails (can type but no action) and central 'playing' window goes blank. Re-start needed.

Visitor

Plan Premium Country UK Device AMD Desktop Operating System   Windows 11   My Question or Issue With Spotify open but not used for say 5-10mins the search bar fails (can type but...

MartinT

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Any way to "Refresh" Local files?

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need access to in the app anymore, I have a huge list of o...

Regular

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need ac...

kkzz

Casual Listener

27544 Views

4 replies

4 likes

local files
local files not syncing
local files refresh
Troubleshooting
  • 27544 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify not playing sound with my DAC

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them all. When my motherboards sound card was the default...

Casual Listener

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them a...

TornShadow

Newbie

10011 Views

6 replies

1 likes

dac
no sound
  • 10011 Views
  • 6 replies
  • 1 likes

Superuser Contribution Media Overlay

Windows 10 My Question or IssueGive back the Option to disable this annoying Media Overlay Why would you remove such a simple thing? Removing Customizationoptions makes nothing better

Casual Listener

Windows 10   My Question or Issue Give back the Option to disable this annoying Media Overlay   Why would you remove such a simple thing? Removing Customizationoptions makes nothing be...

efbrazil

Music Fan

7062 Views

7 replies

4 likes

  • 7062 Views
  • 7 replies
  • 4 likes

Solved!! Spotify opens when typing anything on a specific web page

PlanPremiumCountryUnited StatesDeviceHP Spectre x360Operating SystemWindows 10 My Question or IssueI use th.circlejourney.net to edit HTML code in live view, and recently when typing in the code source box, every keystroke attempts to open Spotify. I...

Casual Listener

  Plan Premium Country United States Device HP Spectre x360 Operating System Windows 10   My Question or Issue I use th.circlejourney.net to edit HTML code in live view, and rece...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUSDeviceSamsung ion LaptopOperating SystemWindows My Question or IssueI recently changed my laptop so I downloaded Spotify again. When I tried to play a dong there would be a notice that says "Spotify can't play this right now. If y...

Casual Listener

Plan Premium Country US Device Samsung ion Laptop Operating System Windows   My Question or Issue I recently changed my laptop so I downloaded Spotify again. When I tried to play a don...

gori33

Newbie

70780 Views

31 replies

3 likes

  • 70780 Views
  • 31 replies
  • 3 likes

Superuser Contribution Unable to link Spotify with XboX Game Bar (Windows 10)

PlanFreeCountryCzech RepublicDeviceDeskopOperating SystemWindows 10 My Question or IssueI am trying for hours, been searching on community posts but still nothing helped me:I want to link my Spotify account with XBoX Game Bar but everytime I click on...

Regular

Plan Free Country Czech Republic Device Deskop Operating System Windows 10   My Question or Issue I am trying for hours, been searching on community posts but still nothing...

AlmighalX

Visitor

20407 Views

20 replies

3 likes

  • 20407 Views
  • 20 replies
  • 3 likes