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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 138941 Views
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  • Mac
    Windows
  • 138941 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54868 Views
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  • Windows
  • 54868 Views
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Superuser Contribution New Episodes Missing "See All"

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows My Question or IssueAfter waiting so long for Spotify to add the new 'feature' of showing me the new episodes of podcasts I follow, it finally happened via a randomly placed category on my hom...

  • Gig Goer
  • Plan Premium Country USA Device Desktop Operating System Windows   My Question or Issue After waiting so long for Spotify to add the new 'feature' of showing me the new episodes of pod...
  • OscarDC
  • Moderator
  • 2080 Views
  • 27 replies
  • 0 likes
  • episodes
    new
    Podcasts
    SEE ALL
    UI
  • 2080 Views
  • 27 replies
  • 0 likes

Superuser Contribution How can I control iOS and Android Spotify volume from Windows 10 or the browser?

PlanPremium Devices(Windows 10, iOS, Android 12) Expected ResultWhen using Spotify Connect, I would expect to control the connected device's volume. For example, when controlling my iPad with the Windows 10 Spotify app, I would expect a way to contro...

  • Newbie
  • Plan Premium   Devices (Windows 10, iOS, Android 12)   Expected Result When using Spotify Connect, I would expect to control the connected device's volume. For example, when controll...
  • Katerina
  • Spotify Legend
  • 431 Views
  • 1 replies
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  • 431 Views
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Superuser Contribution Spotify Page Looks Larger

PlanFreeCountryIndonesiaOperating SystemWindows 10 My Question or Issue For some apparent reason my Spotify looks bigger than usual? I don't know if it's from Spotify itself but it looks out of touch and can be annoying for me with it's unappalling d...

  • Roadie
  •   Plan Free Country Indonesia Operating System Windows 10   My Question or Issue   For some apparent reason my Spotify looks bigger than usual? I don't know if it's from Spot...
  • Alex
  • Moderator
  • 437 Views
  • 1 replies
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  • 437 Views
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Superuser Contribution Bulk move playlist to folder?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue: Is there a way to bulk move playlist to a folder? I know how to move one playlist at a time. I thought maybe there is a Spotify folder I can do this in.Thanks

  • Songwriter
  •     Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue:   Is there a way to bulk move playlist to a folder? I know how to m...
  • phaedrix
  • Casual Listener
  • 1798 Views
  • 7 replies
  • 0 likes
  • Organizer
    Playlist Drag and Drop
  • 1798 Views
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Solved!! Windows 10 Spotify Keeps Saying Songs Aren't Playable or Crashes

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHi, I've never posted a question on this forum but after searching online and trying multiple approaches I'm still having the same issue. I also didn't see any othe...

  • Casual Listener
  •   Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Hi, I've never posted a question on this forum but after searching online and tr...
  • GavinK97
  • Casual Listener
  • 672 Views
  • 5 replies
  • 7 likes
  • 672 Views
  • 5 replies
  • 7 likes

Spotify podcasts only play on alphabetical order

PlanFree Operating SystemWindows 11 My Question or Issue My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, troubleshooting/clearing app data, and reinstalled many times.

  • Newbie
  • Plan Free   Operating System Windows 11   My Question or Issue   My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, tr...
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  • 36 Views
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Superuser Contribution [Desktop][Your Library] Desktop Custom save location memory/remembered for device

Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and others who maybe out there who have a smaller driv...

  • Newbie
  • Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and...
  • Alex
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • Desktop
    Your Library
  • 120 Views
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Superuser Contribution [Desktop][Browse] Sub directories for playlist

Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them.

  • Newbie
  • Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them. 
  • Yordan
  • Moderator
  • 88 Views
  • 1 replies
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  • Browse
    Desktop
  • 88 Views
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Superuser Contribution Can't play a single song from elsewhere while retaining current queue

PlanPremiumCountryUKOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I've noticed recently a change in the functionality of selecting songs and retaining my queue. Whereas in the past, I could hit play on any individual ...

  • Newbie
  • Plan Premium Country UK Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I've noticed recently a change in the functionality of selecting songs a...
  • Alex
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
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Solved!!Superuser Contribution Help, Application not playing anything at all

I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've tried playing MP3s from local files as well, only fo...

  • Casual Listener
  • I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've t...
  • Alex
  • Moderator
  • 460 Views
  • 3 replies
  • 0 likes
  • Windows
  • 460 Views
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Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?

  • Casual Listener
  • I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?
  • gwoehlk
  • Newbie
  • 1735 Views
  • 14 replies
  • 0 likes
  • 1735 Views
  • 14 replies
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Songs skipping/pausing on their own

PlanPremiumCountryEstoniaDeviceComputeOperating SystemWindows 10 My Question or IssueI've owned Spotify premium for 1.5 years now and haven't run into this problem yet. Couple days ago I got on my usual playlist and started to listen to music. Sudden...

  • Newbie
  •   Plan Premium Country Estonia Device Compute Operating System Windows 10   My Question or Issue I've owned Spotify premium for 1.5 years now and haven't run into this problem ye...
  • TreyAnastasio
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
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Superuser Contribution Can't dismiss pop-up for videos in Cinema mode

PlanFreeCountryCanadaDeviceWindowsOperating SystemWindows 11 My Question or IssueI can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to hit ESC to minimize video before I can click the X to dismiss.

  • Regular
  • Plan Free Country Canada Device Windows Operating System Windows 11   My Question or Issue I can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to h...
  • Eni
  • Moderator
  • 837 Views
  • 10 replies
  • 1 likes
  • 837 Views
  • 10 replies
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Superuser Contribution Songs are greyed out for no good reason and I'm sick of it

PlanPremiumCountryFinlandDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify greys out songs on my playlists for no good reason. The songs ARE available in my country, that's not the problem. When I click on the song on my playlist, i...

  • Casual Listener
  • Plan Premium Country Finland Device Desktop Operating System Windows 10   My Question or Issue Spotify greys out songs on my playlists for no good reason. The songs ARE available in my...
  • Yordan
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
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Solved!!Superuser Contribution Firewall blocking spotify Error Code auth:16

PlanPremiumCountryGermanyDeviceWindows 10 pc, AMD Build (Ryzen 5 5600x, Radeon 580)Operating SystemWindows 10 My Question or IssueI recently realised that I couldn't use the desktop app of Spotify anymore. Nothing was loading properly. I tried to rei...

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  • Casual Listener
  • Plan Premium Country Germany Device Windows 10 pc, AMD Build (Ryzen 5 5600x, Radeon 580) Operating System Windows 10   My Question or Issue I recently realised that I couldn't use the ...
  • Kiril
  • Moderator
  • 7137 Views
  • 4 replies
  • 0 likes
  • Help
  • 7137 Views
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Solved!! Spotify blend

I recently learnt that I can't make a Spotify blend on desktop. I wanted to ask if I could make it on mobile and be able to view it on desktop.PlanPremiumCountry DeviceLaptopOperating System(Windows 10

  • Newbie
  • I recently learnt that I can't make a Spotify blend on desktop. I wanted to ask if I could make it on mobile and be able to view it on desktop. Plan Premium Country   Device Laptop Operat...
  • Taylith
  • Rising Star 3
  • 830 Views
  • 1 replies
  • 1 likes
  • 830 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Panel too small, UI problem (with pictures!)

PlanPremiumCountryChileDevicePCOperating SystemWindows10 My Question or IssueSince the latest update, they have revised the way the left sidebar works, and now it wastes a lot of real estate, and either the playlist panel is too short vertically, it ...

  • Casual Listener
  • Plan Premium Country Chile Device PC Operating System Windows10   My Question or Issue Since the latest update, they have revised the way the left sidebar works, and now it wastes a lo...
  • ral3nti
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • gui
    Interface
    UI
    UIX
    user interface
    UX
  • 409 Views
  • 3 replies
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Superuser Contribution Show desktop overlay when using media keys is broken for podcasts

PlanPremiumCountryCzechiaDevicePCOperating SystemWindows 10 My Question or IssueThe "Show desktop overlay when using media keys" preferences toggle works correctly only for music, where it correctly removes the annoying media overlay on Windows, but ...

  • Music Fan
  • Plan Premium Country Czechia Device PC Operating System Windows 10   My Question or Issue The "Show desktop overlay when using media keys" preferences toggle works correctly only for m...
  • Ver
  • Spotify Legend
  • 768 Views
  • 6 replies
  • 0 likes
  • 768 Views
  • 6 replies
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Superuser Contribution Cannot use Google account with the Spotify Windows app

Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account on my PC I can only logon with my normal Spotify account, but...

  • Casual Listener
  • Hi,   I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account o...
  • PadrePedro
  • Casual Listener
  • 355 Views
  • 4 replies
  • 0 likes
  • 355 Views
  • 4 replies
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Please Fix Crossfade

Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!

  • Newbie
  • Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
  • darkcompanion
  • Casual Listener
  • 261 Views
  • 2 replies
  • 2 likes
  • 261 Views
  • 2 replies
  • 2 likes