Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80638 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
772920 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17177 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan/PremiumCountryUSADeviceLenovo laptopOperating SystemWindows 11 My Question or IssueI can’t log in to my Spotify on my laptop, everything I press the green log in button nothing happens and I do know I’m using the right email/username and passwor...
Plan /Premium Country USA Device Lenovo laptop Operating System Windows 11 My Question or Issue I can’t log in to my Spotify on my laptop, everything I press the green log in button ...
Not applicable
436 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceDell Ultrabook Latitude E7470Operating SystemWindows 10 Pro My Question or IssueAs I'm listening to a playlist, I will sometimes add one random song to my queue that is not on the playlist. Every time I do this, my entire q...
Plan Premium Country USA Device Dell Ultrabook Latitude E7470 Operating System Windows 10 Pro My Question or Issue As I'm listening to a playlist, I will sometimes add one random son...
Casual Listener
1098 Views
4 replies
0 likes
PlanPremiumCountryDE Device(iPhone, Google Pixel, Desktop)Operating System(iOS, Android; Windows, Linux) My Question or Issue "Spotify Connect not finding 3rd party casting devices other than google nest" I have just tested out some extensive trials....
Plan Premium Country DE Device (iPhone, Google Pixel, Desktop) Operating System (iOS, Android; Windows, Linux) My Question or Issue "Spotify Connect not finding 3rd p...
Moderator
1492 Views
3 replies
0 likes
PlanÜcretsizÜlke TürkiyeCihazpiyasadaİşletim sistemiWindows 10Sorum veya Sorunum I deleted Spotify and when I try to restore it, the setup does not open and it gives the error Spotify is already installed.
Plan Ücretsiz Ülke Türkiye Cihaz piyasada İşletim sistemi Windows 10 Sorum veya Sorunum I deleted Spotify and when I try to restore it, the setup does not open and it gives the error Spo...
Casual Listener
579 Views
2 replies
0 likes
PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHi all,Experiencing a frustrating issue. Within the last week, I have been receiving an issue using web player in Chrome, saying it needs to reload, but the same error coming u...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue Hi all, Experiencing a frustrating issue. Within the last week, I have been receiving an issue us...
Moderator
1126 Views
3 replies
0 likes
At the sametime can it be done ?
At the sametime can it be done ?
Music Fan
382 Views
1 replies
0 likes
PlanFree/PremiumOperating System(Windows 10.) My Question or Issue No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad de la lista de reproducción se paraba, y ahora no puedo ni escuchar ni u...
Plan Free/Premium Operating System (Windows 10.) My Question or Issue No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad...
Newbie
2837 Views
4 replies
0 likes
Hi Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the submenu, choose Share and then Copy Song Link. This means you...
Hi Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the s...
Roadie
1101 Views
2 replies
2 likes
Hi all, my first post on here and looking for some help with an Issue. So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appearing in the My Playlists section, However they are appearing i...
Hi all, my first post on here and looking for some help with an Issue. So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appeari...
Roadie
511 Views
2 replies
0 likes
Plan : PremiumCountry : FranceDevice / Laptop HP Operating System : windows 11 My Question or Issue : i don't want spotify to launch all by itself.
Plan : Premium Country : France Device / Laptop HP Operating System : windows 11 My Question or Issue : i don't want spotify to launch all by itself.
Music Fan
383 Views
1 replies
0 likes
i have switched autoplay off but i am still getting unwanted tracks interfering with my listening
i have switched autoplay off but i am still getting unwanted tracks interfering with my listening
Not applicable
659 Views
2 replies
0 likes
When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and harmful to the eyes. Fix that, please
When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and harmful to the eyes. Fix that, please
Casual Listener
1613 Views
8 replies
1 likes
PlanPremium CountryUkraine DevicePC Operating SystemWindows 10 My Question or IssueI see Smart Shuffle for my playlist, but I do not see how to enable it on Liked Songs.On all others when I press shuffle a submenu with two options is displayed, but f...
Plan Premium Country Ukraine Device PC Operating System Windows 10 My Question or Issue I see Smart Shuffle for my playlist, but I do not see how to enable it...
Moderator
489 Views
1 replies
0 likes
PlanFreeCountryChina DeviceThinkpadOperating SystemWin11 My Question or IssueI tried to reset my password. When I went to the reset website and input the password well. I click the button and it feedback "Oops! Something went wrong, please try again....
Plan Free Country China Device Thinkpad Operating System Win11 My Question or Issue I tried to reset my password. When I went to the reset website and input the password well...
Moderator
2272 Views
2 replies
0 likes
PlanPremiumCountry US DevicePC - windows 10 My Question or IssueFor several days now when i open the app it takes minutes to load, that aside once it does load several things are happening that have never happened in years. The playback selection is ...
Plan Premium Country US Device PC - windows 10 My Question or Issue For several days now when i open the app it takes minutes to load, that aside once it does load several thi...
Moderator
302 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung laptopOperating SystemWindows 11 My Question or IssueEvery single time I try to turn off smart shuffle, it automatically turns itself back on. If I turn on shuffle and then stop interacting with the app completely, ...
Plan Premium Country USA Device Samsung laptop Operating System Windows 11 My Question or Issue Every single time I try to turn off smart shuffle, it automatically turns itself back ...
Moderator
545 Views
1 replies
1 likes
PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...
Plan Premium Student Country USA Device PC Operating System Windows 11 My Question or Issue I am unable to play any songs unless they are already in my playlists or likes. I ha...
Moderator
2262 Views
6 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFree on Windows 10Was told that there was a new version of Spotify available but when I use t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Free on...
Moderator
813 Views
3 replies
1 likes
PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHome page only shows 'Something went wrong' message. Clicking 'reload' option does not help. Have tried logging in on the app, Chrome, Edge and Firefox, messa...
Plan Premium Country Canada Device Windows Desktop Operating System Windows 10 My Question or Issue Home page only shows 'Something went wrong' message. Clicking 'reload' option does...
Spotify Star
523 Views
1 replies
0 likes
Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...
Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...
Visitor
3054 Views
10 replies
0 likes
