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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2537 Views

0 replies

4 likes

  • 2537 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156819 Views

83 replies

27 likes

  • 156819 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Slashaar

Newbie

154089 Views

296 replies

22 likes

  • 154089 Views
  • 296 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11542 Views

1 replies

6 likes

  • 11542 Views
  • 1 replies
  • 6 likes

Spotify launches everytime i put on my laptop. How to modify ?

Plan : PremiumCountry : FranceDevice / Laptop HP Operating System : windows 11 My Question or Issue : i don't want spotify to launch all by itself.

Visitor

Plan : Premium Country : France Device / Laptop HP  Operating System : windows 11   My Question or Issue : i don't want spotify to launch all by itself.  

Hardcoreboogie

Music Fan

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplay problem

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Visitor

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Not applicable

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] fix the White start

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and harmful to the eyes. Fix that, please

Casual Listener

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and  harmful to the eyes. Fix that, please

Christian2011

Casual Listener

1594 Views

8 replies

1 likes

Desktop
  • 1594 Views
  • 8 replies
  • 1 likes

Superuser Contribution Smart Shuffle for liked songs

PlanPremium CountryUkraine DevicePC Operating SystemWindows 10 My Question or IssueI see Smart Shuffle for my playlist, but I do not see how to enable it on Liked Songs.On all others when I press shuffle a submenu with two options is displayed, but f...

Newbie

Plan Premium   Country Ukraine   Device PC   Operating System Windows 10   My Question or Issue I see Smart Shuffle for my playlist, but I do not see how to enable it...

Elena

Moderator

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Something went wrong' password reset

PlanFreeCountryChina DeviceThinkpadOperating SystemWin11 My Question or IssueI tried to reset my password. When I went to the reset website and input the password well. I click the button and it feedback "Oops! Something went wrong, please try again....

Visitor

Plan Free Country China   Device Thinkpad Operating System Win11   My Question or Issue I tried to reset my password. When I went to the reset website and input the password well...

Vasil

Moderator

2243 Views

2 replies

0 likes

  • 2243 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows App unusable

PlanPremiumCountry US DevicePC - windows 10 My Question or IssueFor several days now when i open the app it takes minutes to load, that aside once it does load several things are happening that have never happened in years. The playback selection is ...

Newbie

Plan Premium Country US   Device PC - windows 10   My Question or Issue For several days now when i open the app it takes minutes to load, that aside once it does load several thi...

MihailY

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle automatically turning itself back on

PlanPremiumCountryUSADeviceSamsung laptopOperating SystemWindows 11 My Question or IssueEvery single time I try to turn off smart shuffle, it automatically turns itself back on. If I turn on shuffle and then stop interacting with the app completely, ...

Casual Listener

Plan Premium Country USA Device Samsung laptop Operating System Windows 11   My Question or Issue Every single time I try to turn off smart shuffle, it automatically turns itself back ...

Yordan

Moderator

534 Views

1 replies

1 likes

  • 534 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs do not play when selected from anywhere but my own playlists.

PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...

Casual Listener

Plan Premium Student Country USA Device PC Operating System Windows 11   My Question or Issue I am unable to play any songs unless they are already in my playlists or likes.  I ha...

Joan

Moderator

2239 Views

6 replies

3 likes

  • 2239 Views
  • 6 replies
  • 3 likes

Superuser Contribution Drop down menu - About Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFree on Windows 10Was told that there was a new version of Spotify available but when I use t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Free on...

Vasil

Moderator

797 Views

3 replies

1 likes

  • 797 Views
  • 3 replies
  • 1 likes

'Something went wrong' message on home page

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHome page only shows 'Something went wrong' message. Clicking 'reload' option does not help. Have tried logging in on the app, Chrome, Edge and Firefox, messa...

Newbie

Plan Premium Country Canada Device Windows Desktop Operating System Windows 10   My Question or Issue Home page only shows 'Something went wrong' message. Clicking 'reload' option does...

Amay

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app only shows the WebPlayer and so does Discord as well.

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...

Regular

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...

IndigoEdge

Visitor

3018 Views

10 replies

0 likes

  • 3018 Views
  • 10 replies
  • 0 likes

Solved!! Songs fading in and out

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop   My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The reduction...

J_J1234

Visitor

18896 Views

2 replies

1 likes

  • 18896 Views
  • 2 replies
  • 1 likes

Superuser Contribution USB sound card playback issue

DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...

Casual Listener

Device PC Operating System Windows 10   My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...

sadgoose

Newbie

1087 Views

5 replies

0 likes

  • 1087 Views
  • 5 replies
  • 0 likes

Desktop (Windows, Web App) Lacking Basic Features, Horrendous UX

PlanPremiumCountryUSADeviceDesktop, Web ApplicationOperating SystemWindows My Question or IssueCan we get on overhaul of the web app? It's not a fun time.There is seemingly no "Play Next" on desktop web-app, there is no Listening History, I cannot ge...

Casual Listener

Plan Premium Country USA Device Desktop, Web Application Operating System Windows   My Question or Issue Can we get on overhaul of the web app? It's not a fun time. There is seeming...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reduced Animations Setting

My Question or IssueIt would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to). The recent 2021 desktop UI update introduced an animated equalizer next to th...

Casual Listener

My Question or Issue It would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to).   The recent 2021...

Shaylynnr

Visitor

2393 Views

2 replies

2 likes

Animations
Desktop (Windows)
settings
UI
  • 2393 Views
  • 2 replies
  • 2 likes

Friends who listen to the same artist

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listeners it lists nothing. Is that feature gone?

Newbie

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listene...

1235928278

Newbie

2207 Views

2 replies

5 likes

  • 2207 Views
  • 2 replies
  • 5 likes

Superuser Contribution Windows 7 style window borders show up

DeviceWindows Desktop PCOperating SystemWindows 10 Home, version 22H2Spotify versionSpotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0 My Question or IssueOn the latest version of the Spotify Desktop app, I see that the top of the window has some stra...

Newbie

Device Windows Desktop PC Operating System Windows 10 Home, version 22H2 Spotify version Spotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0   My Question or Issue On the latest version ...

sstarmovies

Casual Listener

4236 Views

18 replies

7 likes

  • 4236 Views
  • 18 replies
  • 7 likes

Superuser Contribution "Can't play this right now"

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 11My Question or IssueHello there,I am a premium user, have downloaded Spotify app on two PCs and a cell phone (Android). I am able to play music on one PC (Win10) and my phone (no, not ...

Newbie

Plan Premium Country Czech Republic Device PC Operating System Windows 11 My Question or Issue Hello there, I am a premium user, have downloaded Spotify app on two PCs and a cell phone (A...

bathbluesman

Visitor

918 Views

4 replies

1 likes

  • 918 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Where is the browse all section on windows desktop? It used to appear when you click search?

PlanPremiumCountryUSADeviceLenovo Legion 5Operating SystemWindows 10 My Question or IssueWhere is the browse all section on windows desktop? The one that lists a ton of genres and the actual made for you section? It used to appear when you click sear...

Casual Listener

Plan Premium Country USA Device Lenovo Legion 5 Operating System Windows 10   My Question or Issue Where is the browse all section on windows desktop? The one that lists a ton of genre...

Maria

Moderator

2798 Views

3 replies

0 likes

  • 2798 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stop local files from reenabling after closing app

Fresh install of Windows 11, fresh install of Spotify I have a personal music library with 30,000+ songsWhenever the Spotify app is launched it locks up my media hard drive, opening resource monitor shows it scanning every file in my music folder. I ...

Casual Listener

Fresh install of Windows 11, fresh install of Spotify   I have a personal music library with 30,000+ songs Whenever the Spotify app is launched it locks up my media hard drive, opening resour...

MihailY

Moderator

910 Views

5 replies

0 likes

  • 910 Views
  • 5 replies
  • 0 likes