Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 31385 Views
  • 72 replies
  • 24 likes
  • 31385 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61672 Views
  • 256 replies
  • 21 likes
  • 61672 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3858 Views
  • 1 replies
  • 6 likes
  • 3858 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143678 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143678 Views
  • 0 replies
  • 26 likes

Superuser Contribution En mi computadora salta error code 409

En mi computador me aparece un cartel que dice this app is restricted to premium user only (Error code:409) pero mi cuenta es premium

  • Visitor
  • En mi computador me aparece un cartel que dice this app is restricted to premium user only (Error code:409) pero mi cuenta es premium
  • Eni
  • Moderator
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Joe Rogan Experience End of the World Podcast [comedy store] stops playing

Joe Rogan Experience End of the World Podcast [Live from comedy store] it stops playing in between every 1-2 minutes and starts playing again but after 15-20 minutes it stops playin and the screen goes blank

  • Visitor
  • Joe Rogan Experience End of the World Podcast [Live from comedy store] it stops playing in between every 1-2 minutes and starts playing again but after 15-20 minutes it stops playin and the screen go...
  • Joan
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Multiple song selection

PlanPremiumCountryUSADeviceDesktop ComputerOperating SystemWindows 10My Question or IssueI'm on the desktop app and want to add songs to a playlist by select the top song and scrolling down shift selecting the bottom song and having all the songs in ...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue I'm on the desktop app and want to add songs to a playlist by select the top song and scroll...
  • kaworu_bloodpaw
  • Roadie
  • 228 Views
  • 3 replies
  • 0 likes
  • 228 Views
  • 3 replies
  • 0 likes

Como subo una canción a spotify

Quiero subir una cancion con un amigo pero no se como subirla, he intentado crearme la cuenta de Aritista pero no ne deja si no tengo la canción subida, no lo entiendo.

  • Visitor
  • Quiero subir una cancion con un amigo pero no se como subirla, he intentado crearme la cuenta de Aritista pero no ne deja si no tengo la canción subida, no lo entiendo.
  • kaworu_bloodpaw
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Не могу слушать треки с альбомов либо которые нашел в поисковике

Допустим ввожу в поиск трек который хочу послушать нажимаю на него и ничего не происходит. Так же если зайду к кому-то из исполнителю такая же проблема. А если зайду в свои любимые треки или свой плейлист то все работает. Что делать?

  • Visitor
  • Допустим ввожу в поиск трек который хочу послушать нажимаю на него и ничего не происходит. Так же если зайду к кому-то из исполнителю такая же проблема. А если зайду в свои любимые треки или свой пле...
  • kaworu_bloodpaw
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

where does the app store all the downloaded music?

I have subscribed where is the music saved so that I can load some songs onto my phone.

  • Visitor
  • I have subscribed where is the music saved so that I can load some songs onto my phone.
  • kaworu_bloodpaw
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shift-click doesn't select multiple songs on playlist for desktop website app

Plan: PremiumCountry: USA Device: macOS Big SurBrowser: Chrome (latest, auto-updates)Website: https://open.spotify.com/playlist/whatever I've added some albums to a playlist that I want to remove. However, I can only remove one song at a time. Holdin...

  • Regular
  • Plan: Premium Country: USA   Device: macOS Big Sur Browser: Chrome (latest, auto-updates) Website: https://open.spotify.com/playlist/whatever   I've added some albums to a playl...
  • BillyMag
  • Casual Listener
  • 1040 Views
  • 3 replies
  • 0 likes
  • 1040 Views
  • 3 replies
  • 0 likes

Superuser Contribution so when i login to any account on spotify on my pc it just says error

so now its kinda diffrent it says i dont have an account linked to my email, but when i try creating a new account with that mail it just says i already have account linked to that email, i think i got my pc ip or banned or account suspended, i dont ...

  • Casual Listener
  • so now its kinda diffrent it says i dont have an account linked to my email, but when i try creating a new account with that mail it just says i already have account linked to that email, i think i g...
  • Eni
  • Moderator
  • 454 Views
  • 5 replies
  • 0 likes
  • 454 Views
  • 5 replies
  • 0 likes

I can't play an album

I have a Premium Family account. On my phone or tablet everything is fine. But on my Windows computer, I can only play my own playlists. If I select an album from my Library, it won't play.It's almost like it thinks I'm a free user. I double checked ...

  • Visitor
  • I have a Premium Family account. On my phone or tablet everything is fine. But on my Windows computer, I can only play my own playlists. If I select an album from my Library, it won't play. It's alm...
  • kaworu_bloodpaw
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Why do the lyrics for songs disappear or become inaccessible?

Played songs that had lyrics.While later lyrics don't appear for those songs.example: https://open.spotify.com/track/37F7E7BKEw2E4O2L7u0IEp?si=51dc1262d19c41d9song used to have lyrics but now the song appears to not.

  • Visitor
  • Played songs that had lyrics. While later lyrics don't appear for those songs. example: https://open.spotify.com/track/37F7E7BKEw2E4O2L7u0IEp?si=51dc1262d19c41d9 song used to have lyrics but now t...
  • kaworu_bloodpaw
  • Roadie
  • 775 Views
  • 1 replies
  • 0 likes
  • 775 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Details Not Saving

I've seen other threads from people with similar problems, but they've all been closed due to inactivity. I'd like to bring this problem back up because it's getting rather annoying.Whenever I modify one of my existing playlists, by changing its titl...

  • Regular
  • I've seen other threads from people with similar problems, but they've all been closed due to inactivity. I'd like to bring this problem back up because it's getting rather annoying. Whenever I modi...
  • Joan
  • Moderator
  • 26941 Views
  • 39 replies
  • 12 likes
  • descriptions
    titles
  • 26941 Views
  • 39 replies
  • 12 likes

Can't get off offline mode without restarting my entire system, none of the

none of the options in FAQ help me with my issue at all, there is no option to find offline devices on my profile, nd no option on the app to turn off offline mode in my file settings.

  • Visitor
  • none of the options in FAQ help me with my issue at all, there is no option to find offline devices on my profile, nd no option on the app to turn off offline mode in my file settings.
  • MauriceMV
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Issue Displaying Element Attributes

PlanPremiumCountryChristmas IslandDeviceDesktopOperating SystemWindows 10 Pro N 22867.5309 My Question or IssueElement text displaying incorrectly in desktop app. buried on Sunday

spotify-win-app-issues.png
  • Casual Listener
  • Plan Premium Country Christmas Island Device Desktop Operating System Windows 10 Pro N 22867.5309   My Question or Issue Element text displaying incorrectly in desktop app.  bu...
  • multa-nomina
  • Casual Listener
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I set Google Home device as default player?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or IssueIs there a way to set my Google Home device (group) as the default player so when I start Spotify, it connects and goes there by default?

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Is there a way to set my Google Home device (group) as the default player so when I start Spotify, it conne...
  • OscarDC
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

The lyrics of the song Nine in the afternoon by Panic! at the Disco isn't synchronized

The lyrics of the song Nine in the afternoon by Panic! at the Disco isn't synchronized with the music.https://open.spotify.com/track/59kTVUKhpcFw9zMLPSbFvH?si=f5298e951b694a99

  • Visitor
  • The lyrics of the song Nine in the afternoon by Panic! at the Disco isn't synchronized with the music. https://open.spotify.com/track/59kTVUKhpcFw9zMLPSbFvH?si=f5298e951b694a99
  • kaworu_bloodpaw
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

On the webplayer, I can't find "recently played". where is it?

I click the Queue button. I see the list, but next to the title, where it should say "Recently Played" there is just empty space.Also, the "recently played" on the homepage is useless, just tells me general artists. I am looking for a song that was r...

  • Newbie
  • I click the Queue button. I see the list, but next to the title, where it should say "Recently Played" there is just empty space. Also, the "recently played" on the homepage is useless, just tells m...
  • kaworu_bloodpaw
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

I can not delete a liked song

 PlanPremium ConutryTurkey SystemWindows10 我的问题 I have a liked song in my list, but it's not available. And I can't delete it because it's not available. 

QQ图片20230131003221.png QQ截图20230131001659.png
  • Visitor
  •   Plan Premium   Conutry Turkey   System Windows10   我的问题   I have a liked song in my list, but it's not available. And I can't delete it because it's not available. ...
  • MateusM
  • Spotify Star
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10/PC] Spotify window doesn't fit on the screen (latest version, Premium)

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe window is distorted in a way that hides the track progress bar. It's still possible to scroll down to see it, but it's very annoying. I've tried disabling the Hardware acceleration...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue The window is distorted in a way that hides the track progress bar. It's still possible to scroll down to see it...
  • SurpriZe
  • Casual Listener
  • 560 Views
  • 4 replies
  • 0 likes
  • 560 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Bug] Clicking the Close Button under the Third-Party Licenses Dialog Freezes Spotify App

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemEdition Windows 11 ProVersion 22H2Installed on ‎10/‎6/‎2022OS build 22621.1105Experience Windows Feature Experience Pack 1000.22638.1000.0Spotify VersionSpotify for Windows1.2.3.1115.g...

kaworu_bloodpaw_0-1674745743527.png
  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Edition Windows 11 Pro Version 22H2 Installed on ‎10/‎6/‎2022 OS build 22621.1105 Experience Windows Feature Experi...
  • kaworu_bloodpaw
  • Roadie
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes