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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

816 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142519 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126935 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10716 Views

1 replies

6 likes

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I cant play spotify music on my pc, the web player doesnt work, and i cant play on the app

PlanFreeCountryLatviaDeviceMsi GF63 8RDOperating SystemWindows 10 My Question or IssueI cant play spotify music on my pc, the web player doesnt work, and i cant play on the app (windows store and official app). This happened yesterday. I listen to sp...

Casual Listener

Plan Free Country Latvia Device Msi GF63 8RD Operating System Windows 10   My Question or Issue I cant play spotify music on my pc, the web player doesnt work, and i cant play on the a...

tabandar

Visitor

1766 Views

5 replies

1 likes

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Superuser Contribution Spotify desktop app not working at all

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe desktop app won't load music or my playlist. When I click my playlist to open, I get the "something went wrong" screen. I've tried reinstalling different versions, cleare...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The desktop app won't load music or my playlist. When I click my playlist to open, I get the "some...

AlejaR

Moderator

412 Views

1 replies

0 likes

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Meine Spotify App auf meinem Windows Desktop will nicht was soll ich machen

Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Compu...

Newbie

Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit ni...

Ruthrudiruth

Visitor

1433 Views

4 replies

2 likes

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Private Session?

hey, I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode" anywhere.any help?

Casual Listener

hey,  I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode...

AdamDamon

Spotify Star

3619 Views

5 replies

0 likes

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Superuser Contribution spotify overlay not working in Windows 11

PlanPremiumCountryUSA DeviceWindows desk topOperating SystemWindows 11 My Question or Issue So I upgraded to windows 11 but the spotify music overlay does not show up. It's checked on in the settings. I tried both the App and normal version of Spotif...

Regular

Plan Premium Country USA   Device Windows desk top Operating System Windows 11   My Question or Issue   So I upgraded to windows 11 but the spotify music overlay does not s...

jmsaws2

Visitor

83011 Views

43 replies

47 likes

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Solved!!Superuser Contribution Problems with Chinese font

Operating SystemWindows 11 My Question or IssueHello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Microsoft YaHei by default, and for zh_TW/zh_HK(zh_Hant) users, the...

Casual Listener

Operating System Windows 11   My Question or Issue Hello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Mic...

yeduzhouzi

Casual Listener

1584 Views

4 replies

2 likes

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Superuser Contribution Songs stop playing after 5sek & website doesn't work at all

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it didn't help). I've cleaned cache, and finally I uni...

Visitor

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it ...

Lyubka

Moderator

325 Views

1 replies

0 likes

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Superuser Contribution Search in library feature doesn't exactly work

Plan/PremiumCountryusDevicepc computerOperating SystemWindows 10 My Question or IssueWhen searching in my library the search shows results for some categories and not for others. Also there is no "Songs" category. I have attached screenshots of the s...

Newbie

Plan /Premium Country us Device pc computer Operating System Windows 10   My Question or Issue When searching in my library the search shows results for some categories and not for oth...

Joan

Moderator

635 Views

4 replies

0 likes

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Superuser Contribution Cards in the top section of the homepage are too small after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or Issue It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and desktop versions.

Music Fan

Plan Premium Country Georgia Operating System Windows 10   My Question or Issue  It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and d...

Yordan

Moderator

388 Views

1 replies

0 likes

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Superuser Contribution Spotify crashes on Windows 11 on "Play next"

PlanFree/PremiumCountryUSADeviceSurface Laptop 3Operating SystemWindows 11 Spotify for Windows (64 bit)1.2.22.982.g794acc0a My Question or IssueSpotify crashes when I click on "Play next" button.

Newbie

Plan Free/Premium Country USA Device Surface Laptop 3 Operating System Windows 11   Spotify for Windows (64 bit) 1.2.22.982.g794acc0a   My Question or Issue Spotify crashes whe...

Eni

Moderator

355 Views

1 replies

0 likes

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Superuser Contribution Syncing Between PC/Desktop Spotify & Mobile Spotify Apps Breaks All The Time.

Hello, I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you. BUT FOR THE LOVE OF GOD. I've had spotify prem for what feels like a decade now, and THE SYNCING ALWAYS BREAKS bet...

Newbie

Hello,   I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you.   BUT FOR THE LOVE OF GOD. I've had spotify pre...

Eni

Moderator

946 Views

1 replies

0 likes

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Superuser Contribution Spotify won't play my playlists

I'll click play in a playlist, it'll play that first song, and then it'll play whatever it wants after, stuff that's not even in the playlist! I used to never have this problem and hadn't changed any of the settings. I tried turning off autoplay but ...

Casual Listener

I'll click play in a playlist, it'll play that first song, and then it'll play whatever it wants after, stuff that's not even in the playlist! I used to never have this problem and hadn't changed any...

Eni

Moderator

12525 Views

5 replies

0 likes

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Superuser Contribution Is it possible to dislike songs?

PlanPremium Device(Poco F1, Desktop)Operating System(Android 10, Windows 10) My Question or IssueProblem with Desktop (Win10) and Android app.How to dislike a song?For example, a recommendation based on my playlist is playing for me now, there is onl...

Regular

Plan Premium   Device (Poco F1, Desktop) Operating System (Android 10, Windows 10)   My Question or Issue Problem with Desktop (Win10) and Android app. How to dislike a song? For...

ak1920me

Visitor

38325 Views

37 replies

45 likes

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Superuser Contribution What's this button in fullscreen mode that doesn't seem to do anything?

PlanPremiumCountryAustraliaDevice(Desktop)Operating System(Windows 11) My Question or IssueThere's this button on fullscreen mode right next to the volume controls that doesn't appear to do anything, I've searched the FAQ but found nothing. Can anywa...

Casual Listener

Plan Premium Country Australia Device (Desktop) Operating System (Windows 11)   My Question or Issue There's this button on fullscreen mode right next to the volume controls that doesn...

InvisibleOS

Newbie

1362 Views

7 replies

3 likes

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dunkle darstellung

Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.

Casual Listener

Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.

Maxim

Spotify Star

1077 Views

3 replies

0 likes

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Solved!! Explore your genres

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10My Question or Issue Hello, I recently got the "Explore your genres" section in the Spotify app. Or I discovered it too late. It's really great, I have found many good songs in a short ...

Gig Goer

Plan Premium Country Germany Device Notebook Operating System Windows 10 My Question or Issue   Hello,   I recently got the "Explore your genres" section in the Spotify app....

dinomight

Spotify Star

2371 Views

1 replies

0 likes

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Superuser Contribution HELP: Error Message: Spotify can't play this right now.

Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up with B&W TV & rotary phones.

Visitor

Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up w...

Yordan

Moderator

1211 Views

2 replies

1 likes

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The desktop app should have the same podcast feed as mobile

PlanPremiumOperating SystemWindows 10 My Question or IssueFinding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (android) would be great and make finding podcast episodes much easier on ...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue Finding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (andro...

fbrufino

Casual Listener

1611 Views

5 replies

31 likes

Desktop
podcast
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Shuffle Toggle Now Saves under each album?

PlanPremiumCountryUSOperating SystemWindows 10 I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if you hit the shuffle button and then click on any random album, it turns ...

Newbie

Plan Premium Country US Operating System Windows 10   I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if yo...

269 Views

0 replies

1 likes

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Solved!!Superuser Contribution Spotify Windows App Slow only when not using Offline Mode

For about a week now, the Spotify App on specifically just one Windows 11 machine of mine has been slow, but only if Offline Mode is turned off. All my other devices handle spotify fine, and this machine was doing great for a while but now it isn't.I...

Casual Listener

For about a week now, the Spotify App on specifically just one Windows 11 machine of mine has been slow, but only if Offline Mode is turned off. All my other devices handle spotify fine, and this mac...

NatetheNut

Casual Listener

1075 Views

6 replies

0 likes

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