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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2130 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151339 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139706 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11302 Views

1 replies

6 likes

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Superuser Contribution Spotify is not letting me reorganise my playlist order

PlanFree/PremiumCountry Device(Surface Pro 7)Operating System(Windows 11) My Question or Issue A couple of days ago I was going through and reorganising my playlists, (moving the playlists above/below each other and putting them into folders, I reali...

Newbie

Plan Free/Premium Country   Device (Surface Pro 7) Operating System (Windows 11)   My Question or Issue   A couple of days ago I was going through and reorganising my playli...

MattSuda

Spotify Star

6376 Views

8 replies

1 likes

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  • 1 likes

Superuser Contribution cant play songs on pc app

I cannot play songs on pc app but when I open spotify in browser I can play and listen songs. How can I fix this.

Newbie

I cannot play songs on pc app but when I open spotify in browser I can play and listen songs. How can I fix this.

bkorns4

Casual Listener

614 Views

5 replies

3 likes

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Solved!! How do I delete a playlist I created?

No matter what I do, it doesn't work. I've right-clicked and selected Delete, that didn't work. I've clicked on the playlist, clicked on the three dots then selected Delete, that didn't work. It still shows up when I restart the app on my computer. I...

Casual Listener

No matter what I do, it doesn't work. I've right-clicked and selected Delete, that didn't work. I've clicked on the playlist, clicked on the three dots then selected Delete, that didn't work. It stil...

QueenOfHearts

Casual Listener

551 Views

2 replies

0 likes

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Superuser Contribution Spotify seems to not work on my PC correctly

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue I click on any button and nothing seems to work. I restarted my PC but still... I just want to click on a certain song or th...

Roadie

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue   I click on any button and nothing seems to work. I restarted my ...

Alex

Spotify Legend

1565 Views

7 replies

1 likes

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  • 1 likes

Superuser Contribution Cant Login to my Spotify on my Laptop. But it works on my Phone

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password because it tells me my acc is not connected and it won...

Casual Listener

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password bec...

Dohn-Joe

Casual Listener

3090 Views

4 replies

0 likes

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Is this the end of support for Windows 7?

PlanPremiumCountryPolandDevice(Laptop DELL Inspiron 15 N5050)Operating System(Windows 7 Home Premium SP1 64-bit) My Question or IssueI'm a user of the Windows 7 Home Premium SP1 64-bit operating system. I'm currently using Spotify version 1.2.5.1006....

Visitor

Plan Premium Country Poland Device (Laptop DELL Inspiron 15 N5050) Operating System (Windows 7 Home Premium SP1 64-bit)   My Question or Issue I'm a user of the Windows 7 Home Premium ...

u7y4_-knkr4kp

Newbie

9178 Views

9 replies

0 likes

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Solved!!Superuser Contribution Spotify is not playing an enhanced playlist or "recommended" at the bottom.

Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with the "recommended" songs at the very end of the playl...

Casual Listener

Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with t...

MihailY

Moderator

1351 Views

3 replies

0 likes

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Spotify App not working properly on my gaming laptop

Hi all,I'm having an issue with the Spotify app on my gaming laptop [https://www.lenovo.com/ca/en/d/gaming-laptops/]. Every time I try to launch the app, it either crashes or fails to load any songs. I've tried reinstalling the app and updating my la...

Regular

Hi all, I'm having an issue with the Spotify app on my gaming laptop [https://www.lenovo.com/ca/en/d/gaming-laptops/]. Every time I try to launch the app, it either crashes or fails to load any song...

kaworu_bloodpaw

Roadie

394 Views

1 replies

0 likes

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Superuser Contribution Songs and playlists being unable to download

Used to be able to download songs on Windows laptop when I got it but it didn't update and download new songs I added to my playlist. I deleted the app and reinstalled, deleted all downloads but it just shows a loading circle that doesn't show progre...

Visitor

Used to be able to download songs on Windows laptop when I got it but it didn't update and download new songs I added to my playlist. I deleted the app and reinstalled, deleted all downloads but it j...

Joan

Moderator

302 Views

1 replies

1 likes

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Superuser Contribution PC application doesn't play some albums.

I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All works well on the mobile app. I deleted and downloade...

Visitor

I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All wo...

Eni

Moderator

385 Views

2 replies

2 likes

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Solved!!Superuser Contribution Bug: Podcast played status not syncing to desktop

PlanPremiumCountryNew ZealandDevice(iPhone 11, iMac, Windows laptop)Operating System(iOS 16, Mac OS 10.15, Windows 11) My Question or IssueWith the release of the new Spotify mobile app (the one with tiktok feed stuff), the played status of podcasts ...

Roadie

Plan Premium Country New Zealand Device (iPhone 11, iMac, Windows laptop) Operating System (iOS 16, Mac OS 10.15, Windows 11)   My Question or Issue With the release of the new Spotify...

AlejaR

Moderator

1397 Views

9 replies

0 likes

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Superuser Contribution JORGE

PlanFree/PremiumperúCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium perúCountry   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

AlejaR

Moderator

307 Views

1 replies

0 likes

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No sync between desktop and mobile, albums won't play either

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhenever I play music from my phone, I am able to sync the Spotify mobile app with the web app, and vise versa. However, I recently have been unable to sync music from eith...

Newbie

Plan Premium Country United States Operating System Windows 10   My Question or Issue Whenever I play music from my phone, I am able to sync the Spotify mobile app with the web app, and ...

Prague

Community Legend

5775 Views

1 replies

3 likes

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Superuser Contribution local files

Hello, first excuse me for my english i'm french , i have a problem with my local files , i put local files from my computer on a playlist , they appear correctly but when i enriched my playlist all local files disapear from the playlist , thanks if ...

Visitor

  Hello, first excuse me for my english i'm french , i have a problem with my local files , i put local files from my computer  on a playlist , they appear correctly but when i enriched my...

Eni

Moderator

346 Views

1 replies

0 likes

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Superuser Contribution Song is missing on list of "songs of artist x that I liked".

PlanPremiumCountryGermanyOperating SystemWindows 10 Education Edition x64 My Question or IssueI liked the song of an artist a couple of days ago, but it doesn't appear in the list of songs of that artist that are in my likesMaybe it's buggy because h...

Roadie

Plan Premium Country Germany Operating System Windows 10 Education Edition x64   My Question or Issue I liked the song of an artist a couple of days ago, but it doesn't appear in the lis...

MihailY

Moderator

815 Views

3 replies

0 likes

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Superuser Contribution "Your version of Windows is out of date" Banner needs to stop.

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can't do anything until it does.Can this be disabled?An...

Music Fan

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can'...

randomasdf

Casual Listener

10852 Views

21 replies

13 likes

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glitching spotify

turning off screen when i click onto spotify on browser

Visitor

turning off screen when i click onto spotify on browser

Prague

Community Legend

316 Views

1 replies

1 likes

  • 316 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Liked albums don't appear until unliked and liked again

Liked albums sometimes just disappear in my library. If I search for the album on the main search, it will still show that I liked it. I always have to unlike and like it again.Happens on all my devices.

Casual Listener

Liked albums sometimes just disappear in my library. If I search for the album on the main search, it will still show that I liked it. I always have to unlike and like it again. Happens on all my de...

Susan_GP

Moderator

805 Views

5 replies

0 likes

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Superuser Contribution Albums not Playing on Windows Desktop App

On my Windows Desktop App, playlists work fine, but many albums, especially the recent ones I've "liked" won't play. They play on the "Web", my laptop, and my phone, but NOT the Windows desktop. I've uninstalled and reinstalled. Nothing. Please advis...

Newbie

On my Windows Desktop App, playlists work fine, but many albums, especially the recent ones I've "liked" won't play.  They play on the "Web", my laptop, and my phone, but NOT the Windows desktop...

Dian

Spotify Legend

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes