Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84165 Views

40 replies

68 likes

  • 84165 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798358 Views

505 replies

64 likes

  • 798358 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24540 Views

26 replies

7 likes

  • 24540 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

Copy Song Link Shortcut No Longer Works

Hi Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the submenu, choose Share and then Copy Song Link. This means you...

Roadie

Hi   Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the s...

Jenjam

Roadie

1138 Views

2 replies

2 likes

  • 1138 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution not all MY playlists will appear in the My Playlists section of Spotify Windows

Hi all, my first post on here and looking for some help with an Issue. So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appearing in the My Playlists section, However they are appearing i...

Newbie

Hi all, my first post on here and looking for some help with an Issue.   So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appeari...

kaworu_bloodpaw

Roadie

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Spotify launches everytime i put on my laptop. How to modify ?

Plan : PremiumCountry : FranceDevice / Laptop HP Operating System : windows 11 My Question or Issue : i don't want spotify to launch all by itself.

Visitor

Plan : Premium Country : France Device / Laptop HP  Operating System : windows 11   My Question or Issue : i don't want spotify to launch all by itself.  

Hardcoreboogie

Music Fan

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplay problem

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Visitor

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Not applicable

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] fix the White start

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and harmful to the eyes. Fix that, please

Casual Listener

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and  harmful to the eyes. Fix that, please

Christian2011

Casual Listener

1690 Views

8 replies

1 likes

Desktop
  • 1690 Views
  • 8 replies
  • 1 likes

Superuser Contribution Smart Shuffle for liked songs

PlanPremium CountryUkraine DevicePC Operating SystemWindows 10 My Question or IssueI see Smart Shuffle for my playlist, but I do not see how to enable it on Liked Songs.On all others when I press shuffle a submenu with two options is displayed, but f...

Newbie

Plan Premium   Country Ukraine   Device PC   Operating System Windows 10   My Question or Issue I see Smart Shuffle for my playlist, but I do not see how to enable it...

Elena

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Something went wrong' password reset

PlanFreeCountryChina DeviceThinkpadOperating SystemWin11 My Question or IssueI tried to reset my password. When I went to the reset website and input the password well. I click the button and it feedback "Oops! Something went wrong, please try again....

Visitor

Plan Free Country China   Device Thinkpad Operating System Win11   My Question or Issue I tried to reset my password. When I went to the reset website and input the password well...

Vasil

Moderator

2330 Views

2 replies

0 likes

  • 2330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows App unusable

PlanPremiumCountry US DevicePC - windows 10 My Question or IssueFor several days now when i open the app it takes minutes to load, that aside once it does load several things are happening that have never happened in years. The playback selection is ...

Newbie

Plan Premium Country US   Device PC - windows 10   My Question or Issue For several days now when i open the app it takes minutes to load, that aside once it does load several thi...

MihailY

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle automatically turning itself back on

PlanPremiumCountryUSADeviceSamsung laptopOperating SystemWindows 11 My Question or IssueEvery single time I try to turn off smart shuffle, it automatically turns itself back on. If I turn on shuffle and then stop interacting with the app completely, ...

Casual Listener

Plan Premium Country USA Device Samsung laptop Operating System Windows 11   My Question or Issue Every single time I try to turn off smart shuffle, it automatically turns itself back ...

Yordan

Moderator

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs do not play when selected from anywhere but my own playlists.

PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...

Casual Listener

Plan Premium Student Country USA Device PC Operating System Windows 11   My Question or Issue I am unable to play any songs unless they are already in my playlists or likes.  I ha...

Joan

Moderator

2319 Views

6 replies

3 likes

  • 2319 Views
  • 6 replies
  • 3 likes

Superuser Contribution Drop down menu - About Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFree on Windows 10Was told that there was a new version of Spotify available but when I use t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Free on...

Vasil

Moderator

842 Views

3 replies

1 likes

  • 842 Views
  • 3 replies
  • 1 likes

'Something went wrong' message on home page

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHome page only shows 'Something went wrong' message. Clicking 'reload' option does not help. Have tried logging in on the app, Chrome, Edge and Firefox, messa...

Newbie

Plan Premium Country Canada Device Windows Desktop Operating System Windows 10   My Question or Issue Home page only shows 'Something went wrong' message. Clicking 'reload' option does...

Amay

Spotify Star

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app only shows the WebPlayer and so does Discord as well.

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...

Regular

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...

IndigoEdge

Visitor

3130 Views

10 replies

0 likes

  • 3130 Views
  • 10 replies
  • 0 likes

Solved!! Songs fading in and out

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop   My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The reduction...

J_J1234

Visitor

19092 Views

2 replies

1 likes

  • 19092 Views
  • 2 replies
  • 1 likes

Superuser Contribution USB sound card playback issue

DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...

Casual Listener

Device PC Operating System Windows 10   My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...

sadgoose

Newbie

1139 Views

5 replies

0 likes

  • 1139 Views
  • 5 replies
  • 0 likes

Desktop (Windows, Web App) Lacking Basic Features, Horrendous UX

PlanPremiumCountryUSADeviceDesktop, Web ApplicationOperating SystemWindows My Question or IssueCan we get on overhaul of the web app? It's not a fun time.There is seemingly no "Play Next" on desktop web-app, there is no Listening History, I cannot ge...

Casual Listener

Plan Premium Country USA Device Desktop, Web Application Operating System Windows   My Question or Issue Can we get on overhaul of the web app? It's not a fun time. There is seeming...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reduced Animations Setting

My Question or IssueIt would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to). The recent 2021 desktop UI update introduced an animated equalizer next to th...

Casual Listener

My Question or Issue It would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to).   The recent 2021...

Shaylynnr

Visitor

2528 Views

2 replies

2 likes

Animations
Desktop (Windows)
settings
UI
  • 2528 Views
  • 2 replies
  • 2 likes

Friends who listen to the same artist

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listeners it lists nothing. Is that feature gone?

Newbie

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listene...

1235928278

Newbie

2280 Views

2 replies

5 likes

  • 2280 Views
  • 2 replies
  • 5 likes

Superuser Contribution Windows 7 style window borders show up

DeviceWindows Desktop PCOperating SystemWindows 10 Home, version 22H2Spotify versionSpotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0 My Question or IssueOn the latest version of the Spotify Desktop app, I see that the top of the window has some stra...

Newbie

Device Windows Desktop PC Operating System Windows 10 Home, version 22H2 Spotify version Spotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0   My Question or Issue On the latest version ...

sstarmovies

Casual Listener

4591 Views

18 replies

7 likes

  • 4591 Views
  • 18 replies
  • 7 likes

Superuser Contribution "Can't play this right now"

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 11My Question or IssueHello there,I am a premium user, have downloaded Spotify app on two PCs and a cell phone (Android). I am able to play music on one PC (Win10) and my phone (no, not ...

Newbie

Plan Premium Country Czech Republic Device PC Operating System Windows 11 My Question or Issue Hello there, I am a premium user, have downloaded Spotify app on two PCs and a cell phone (A...

bathbluesman

Visitor

1004 Views

4 replies

1 likes

  • 1004 Views
  • 4 replies
  • 1 likes