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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83015 Views

40 replies

68 likes

  • 83015 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787693 Views

503 replies

64 likes

  • 787693 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21667 Views

22 replies

6 likes

  • 21667 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

  • 2981 Views
  • 0 replies
  • 4 likes

Superuser Contribution 'Something went wrong' password reset

PlanFreeCountryChina DeviceThinkpadOperating SystemWin11 My Question or IssueI tried to reset my password. When I went to the reset website and input the password well. I click the button and it feedback "Oops! Something went wrong, please try again....

Visitor

Plan Free Country China   Device Thinkpad Operating System Win11   My Question or Issue I tried to reset my password. When I went to the reset website and input the password well...

Vasil

Moderator

2310 Views

2 replies

0 likes

  • 2310 Views
  • 2 replies
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Superuser Contribution Windows App unusable

PlanPremiumCountry US DevicePC - windows 10 My Question or IssueFor several days now when i open the app it takes minutes to load, that aside once it does load several things are happening that have never happened in years. The playback selection is ...

Newbie

Plan Premium Country US   Device PC - windows 10   My Question or Issue For several days now when i open the app it takes minutes to load, that aside once it does load several thi...

MihailY

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
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Superuser Contribution Smart Shuffle automatically turning itself back on

PlanPremiumCountryUSADeviceSamsung laptopOperating SystemWindows 11 My Question or IssueEvery single time I try to turn off smart shuffle, it automatically turns itself back on. If I turn on shuffle and then stop interacting with the app completely, ...

Casual Listener

Plan Premium Country USA Device Samsung laptop Operating System Windows 11   My Question or Issue Every single time I try to turn off smart shuffle, it automatically turns itself back ...

Yordan

Moderator

556 Views

1 replies

1 likes

  • 556 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs do not play when selected from anywhere but my own playlists.

PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...

Casual Listener

Plan Premium Student Country USA Device PC Operating System Windows 11   My Question or Issue I am unable to play any songs unless they are already in my playlists or likes.  I ha...

Joan

Moderator

2308 Views

6 replies

3 likes

  • 2308 Views
  • 6 replies
  • 3 likes

Superuser Contribution Drop down menu - About Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFree on Windows 10Was told that there was a new version of Spotify available but when I use t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Free on...

Vasil

Moderator

833 Views

3 replies

1 likes

  • 833 Views
  • 3 replies
  • 1 likes

'Something went wrong' message on home page

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHome page only shows 'Something went wrong' message. Clicking 'reload' option does not help. Have tried logging in on the app, Chrome, Edge and Firefox, messa...

Newbie

Plan Premium Country Canada Device Windows Desktop Operating System Windows 10   My Question or Issue Home page only shows 'Something went wrong' message. Clicking 'reload' option does...

Amay

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app only shows the WebPlayer and so does Discord as well.

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...

Regular

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...

IndigoEdge

Visitor

3110 Views

10 replies

0 likes

  • 3110 Views
  • 10 replies
  • 0 likes

Solved!! Songs fading in and out

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop   My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The reduction...

J_J1234

Visitor

19035 Views

2 replies

1 likes

  • 19035 Views
  • 2 replies
  • 1 likes

Superuser Contribution USB sound card playback issue

DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...

Casual Listener

Device PC Operating System Windows 10   My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...

sadgoose

Newbie

1136 Views

5 replies

0 likes

  • 1136 Views
  • 5 replies
  • 0 likes

Desktop (Windows, Web App) Lacking Basic Features, Horrendous UX

PlanPremiumCountryUSADeviceDesktop, Web ApplicationOperating SystemWindows My Question or IssueCan we get on overhaul of the web app? It's not a fun time.There is seemingly no "Play Next" on desktop web-app, there is no Listening History, I cannot ge...

Casual Listener

Plan Premium Country USA Device Desktop, Web Application Operating System Windows   My Question or Issue Can we get on overhaul of the web app? It's not a fun time. There is seeming...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reduced Animations Setting

My Question or IssueIt would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to). The recent 2021 desktop UI update introduced an animated equalizer next to th...

Casual Listener

My Question or Issue It would be nice to have a reduced animations On/Off setting (some devices have this as an OS setting that the app may be able to default the value to).   The recent 2021...

Shaylynnr

Visitor

2503 Views

2 replies

2 likes

Animations
Desktop (Windows)
settings
UI
  • 2503 Views
  • 2 replies
  • 2 likes

Friends who listen to the same artist

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listeners it lists nothing. Is that feature gone?

Newbie

I am not able to see which friends listen to a given artist on their artist page. Before, when I clicked on an artist page, I could see which friends listen to that artist. Now, under monthly listene...

1235928278

Newbie

2272 Views

2 replies

5 likes

  • 2272 Views
  • 2 replies
  • 5 likes

Superuser Contribution Windows 7 style window borders show up

DeviceWindows Desktop PCOperating SystemWindows 10 Home, version 22H2Spotify versionSpotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0 My Question or IssueOn the latest version of the Spotify Desktop app, I see that the top of the window has some stra...

Newbie

Device Windows Desktop PC Operating System Windows 10 Home, version 22H2 Spotify version Spotify for Windows (64-bit) 1.2.24.756.g7a7fc7f0   My Question or Issue On the latest version ...

sstarmovies

Casual Listener

4541 Views

18 replies

7 likes

  • 4541 Views
  • 18 replies
  • 7 likes

Superuser Contribution "Can't play this right now"

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 11My Question or IssueHello there,I am a premium user, have downloaded Spotify app on two PCs and a cell phone (Android). I am able to play music on one PC (Win10) and my phone (no, not ...

Newbie

Plan Premium Country Czech Republic Device PC Operating System Windows 11 My Question or Issue Hello there, I am a premium user, have downloaded Spotify app on two PCs and a cell phone (A...

bathbluesman

Visitor

989 Views

4 replies

1 likes

  • 989 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Where is the browse all section on windows desktop? It used to appear when you click search?

PlanPremiumCountryUSADeviceLenovo Legion 5Operating SystemWindows 10 My Question or IssueWhere is the browse all section on windows desktop? The one that lists a ton of genres and the actual made for you section? It used to appear when you click sear...

Casual Listener

Plan Premium Country USA Device Lenovo Legion 5 Operating System Windows 10   My Question or Issue Where is the browse all section on windows desktop? The one that lists a ton of genre...

Maria

Moderator

2901 Views

3 replies

0 likes

  • 2901 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stop local files from reenabling after closing app

Fresh install of Windows 11, fresh install of Spotify I have a personal music library with 30,000+ songsWhenever the Spotify app is launched it locks up my media hard drive, opening resource monitor shows it scanning every file in my music folder. I ...

Casual Listener

Fresh install of Windows 11, fresh install of Spotify   I have a personal music library with 30,000+ songs Whenever the Spotify app is launched it locks up my media hard drive, opening resour...

MihailY

Moderator

991 Views

5 replies

0 likes

  • 991 Views
  • 5 replies
  • 0 likes

Superuser Contribution Copy-Paste Playlist Problem

Plan: FREEFree/PremiumCountry: Bulgaria Device(PC)Operating System(Windows 10) My Question or IssueHello. i have issue. when i try to copy any playlist link i copy something like this:3eb46242aad791aefa762d89a01f631aa5c09f1c73c3bae55df33bcaaa769c33ca...

Regular

Plan: FREE Free/Premium Country: Bulgaria   Device (PC) Operating System (Windows 10)   My Question or Issue Hello. i have issue. when i try to copy any playlist link i copy s...

Tahsin2004

Casual Listener

12577 Views

34 replies

0 likes

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  • 34 replies
  • 0 likes

Superuser Contribution When I hit next song while listening to an album, it skips to an old album.

I queued a reggae album earlier today, and ever since I hit the "next song" button on any album, it goes back to the reggae album.

Newbie

I queued a reggae album earlier today, and ever since I hit the "next song" button on any album, it goes back to the reggae album.

Yordan

Moderator

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution My lyrics won't follow the current lyrics as they play

I am on a windows laptop and sometimes, when i go into the lyrics, it doesn't automatically scroll to the lyric currently playing

Visitor

I am on a windows laptop and sometimes, when i go into the lyrics, it doesn't automatically scroll to the lyric currently playing

Yordan

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes