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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135260 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135260 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51878 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51878 Views
  • 0 replies
  • 32 likes

Influence on "get inspired

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueAt the "Start" the second section from the top (under "Last heard") is "Get inspired". There are always the same "meditation" titles for weeks, because I tried meditation...

  • Visitor
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue At the "Start" the second section from the top (under "Last heard") is "Get inspired". There a...
  • Gaitero
  • Visitor
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to like local files on desktop

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueAm I missing something or it's not possible to like local files in desktop app while it's been possible in the mobile app since forever (I think)?

  • Composer
  • Plan Premium     Device PC Operating System Windows 10   My Question or Issue Am I missing something or it's not possible to like local files in desktop app while it's been p...
  • CarlosE
  • Moderator
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Developer] Sync phone and desktop playlists effectively

I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what exists on my phone. It makes the desktop app almos...

  • Newbie
  • I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what...
  • Novy
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • Desktop
    Developer
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify refuses to play certain songs

PlanFreeCountryNorth AmericaDeviceMicrosoft Surface ProOperating SystemWindows 10 My Question or IssueMy spotify skips over my recently added songs and will not play them no matter what I do, I uninstalled the app, restarted my device, logged out. It...

  • Casual Listener
  • Plan Free Country North America Device Microsoft Surface Pro Operating System Windows 10   My Question or Issue My spotify skips over my recently added songs and will not play them no ...
  • Alex
  • Moderator
  • 351 Views
  • 5 replies
  • 0 likes
  • 351 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [SOLVED] Songs won't download for offline use

Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downloading but it never finishes. Files that were alread...

  • Casual Listener
  • Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downlo...
  • Eni
  • Moderator
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Bring back Made for You

In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists. In the current Desktop app, I can't find where any of these items are. The Home sho...

  • Newbie
  • In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists.   In the current Desktop ...
  • Novy
  • Moderator
  • 164 Views
  • 3 replies
  • 1 likes
  • Desktop
    Your Library
  • 164 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Windows App crashing after 1-2 minutes

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue When I try to use the Desktop app, it crashes before it makes it to the end of the first song in the playlist. Possible fixes that I've already tried (and have failed):I have...

  • Music Fan
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue   When I try to use the Desktop app, it crashes before it makes it to the end of the first so...
  • CarlosE
  • Moderator
  • 1555 Views
  • 38 replies
  • 2 likes
  • 1555 Views
  • 38 replies
  • 2 likes

Superuser Contribution Opening minimized?

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I have my Spotify client set to open minimized, but it's not doing that. It does open after Windows starts, but it's opening in a floating window rather ...

Spotify_lduQtmmGHt.png
  • Roadie
  • Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi!  I have my Spotify client set to open minimized, but it's not do...
  • Alex
  • Moderator
  • 904 Views
  • 11 replies
  • 0 likes
  • 904 Views
  • 11 replies
  • 0 likes

Superuser Contribution couldn't find that page after recent update

PlanFreeCountryIndiaDeviceDellOperating System Windows 10 My Question or IssueAfter the recent update in my desktop and web player homepage it's showing couldn't find that page but the other things are working perfectly fine and my phone app too

  • Visitor
  • Plan Free Country India Device Dell Operating System  Windows 10   My Question or Issue After the recent update in my desktop and web player homepage it's showing couldn't find th...
  • Alex
  • Moderator
  • 1404 Views
  • 6 replies
  • 2 likes
  • 1404 Views
  • 6 replies
  • 2 likes

Superuser Contribution Black Screen bug on fresh new Windows 10 21H1

DeviceSelf Assembled Desktop PCOperating SystemNewly installed Windows 10 21H1 My Question or IssueI just newly installed a windows 10 professional from Windows media creator. After the installation, I opened the Microsoft Store and download the UWP ...

  • Casual Listener
  •   Device Self Assembled Desktop PC Operating System Newly installed Windows 10 21H1   My Question or Issue I just newly installed a windows 10 professional from Windows media creator...
  • heikotam
  • Visitor
  • 1214 Views
  • 2 replies
  • 0 likes
  • bug
  • 1214 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Can't Play This Right Now, If You Have The File On Your Computer You Can Import It

PlanFree/PremiumCountry Device(Custom Built Desktop: Ryzen 9 5900x, RTX 3070, 32 gb 3600mhz ram, 1 tb samsung 980 pro ssd)Operating System(Windows 10) My Question or IssueSpotify Can't Play This Right Now, If You Have The File On Your Computer You Ca...

  • Newbie
  • Plan Free/Premium Country   Device (Custom Built Desktop: Ryzen 9 5900x, RTX 3070, 32 gb 3600mhz ram, 1 tb samsung 980 pro ssd) Operating System (Windows 10)   My Question or Issue...
  • Novy
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app randomly switches playlist

PlanPremiumCountryUSA DeviceHappens on PC, Alexa echo, LG Stylo4+Operating SystemWindows 10, Android. My Question or IssueIssue: Spotify will randomly swap to playlist > By JustinL and volume will drop to 0%I haven't been able to find an exact trigge...

  • Casual Listener
  • Plan Premium Country USA   Device Happens on PC, Alexa echo, LG Stylo4+ Operating System Windows 10, Android.   My Question or Issue Issue: Spotify will randomly swap to playlist...
  • Novy
  • Moderator
  • 259 Views
  • 5 replies
  • 0 likes
  • 259 Views
  • 5 replies
  • 0 likes

Discover weekly suddenly missing

PlanFree/PremiumCountryThe NetherlanndsDeviceDesktopOperating SystemWindows 10 My Question or IssueThis morning I was excited to go through my new discover weekly, only to realise it cannot be found anywhere. What happened?Discover weekly has been th...

  • Music Fan
  • Plan Free/Premium Country The Netherlannds Device Desktop Operating System Windows 10   My Question or Issue This morning I was excited to go through my new discover weekly, only to re...
  • MateusM
  • Rising Star 4
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Add the function to sort by "recently added" in the drop down filter.

Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.

  • Visitor
  • Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.
  • Novy
  • Moderator
  • 114 Views
  • 1 replies
  • 2 likes
  • Desktop
    Playlists
  • 114 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Playlist created from local files saved with Spotify native files [edited]

Hi there, On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotify files only. Is this possible? Does anybody know a workarou...

  • Regular
  • Hi there,  On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotif...
  • allebg
  • Newbie
  • 5328 Views
  • 7 replies
  • 0 likes
  • 5328 Views
  • 7 replies
  • 0 likes

Superuser Contribution No sound from Desktop app

Been listening fine since installing Spotify Desktop on new PC a week ago.Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is playing (song progress timer updates every second). Volum...

  • Newbie
  • Been listening fine since installing Spotify Desktop on new PC a week ago. Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is play...
  • Reinhardtscheun
  • Newbie
  • 880 Views
  • 6 replies
  • 2 likes
  • 880 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution One playlist not showing up

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueOne of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice it till today, but it could be because I only used this playlist again to...

tzexin7chew_0-1626098031638.png
  • Music Fan
  • Plan Premium Country Singapore Operating System Windows 10   My Question or Issue One of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice i...
  • Eni
  • Moderator
  • 3238 Views
  • 3 replies
  • 0 likes
  • 3238 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify web keep skipping songs and play only first 10 seconds then stops

I'm having an annoying issue with Spotyfy web, as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. It's really annoying. I'm using is at work and I'm not allowed...

  • Visitor
  • I'm having an annoying issue with Spotyfy web,   as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. &...
  • Alex
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files can't be played anymore

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSome local files that were perfectly playable yesterday can't be played anymore on the desktop app. They're greyed out in my "liked songs" and the message I get is ...

  • Visitor
  • Plan Premium Country Japan Device Desktop PC Operating System Windows 10   My Question or Issue Some local files that were perfectly playable yesterday can't be played anymore on the d...
  • Ver
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play podcast, Ads continuously play

I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just nonstop ads for 15 minutes... restarted my browser and...

  • Visitor
  • I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just non...
  • internetrando
  • Visitor
  • 6483 Views
  • 14 replies
  • 8 likes
  • 6483 Views
  • 14 replies
  • 8 likes