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Thanks for coming back with the video and info, @linusfackler!
Have you tried any troubleshooting steps so far? It's a good idea to give the app a clean reinstall if you haven't already as it can help resolve different issues with Spotify's performance. You can also remove the cache and for the reinstall follow the steps here.
On another note, does it happen with different albums or only specific ones and have you tried with a friend's or a relative's account on your device?
Keep us in the loop 🙂
Hey there,
Thanks for posting in the Community.
This is indeed an odd experience. Could you try reproducing the issue with a different account?
We'd also need a few screenshots or a video recording so we can get a better understanding of what is going on on your end. This'll help a lot.
Keep us posted,
Cheers!
Thanks for coming back with the video and info, @linusfackler!
Have you tried any troubleshooting steps so far? It's a good idea to give the app a clean reinstall if you haven't already as it can help resolve different issues with Spotify's performance. You can also remove the cache and for the reinstall follow the steps here.
On another note, does it happen with different albums or only specific ones and have you tried with a friend's or a relative's account on your device?
Keep us in the loop 🙂
Thank you! The clean reinstall & cache removal did it! 🙂
I tried reinstalling it when it first started but it didn't work. Removing the cache maybe did it!
Thank you!
Hey @linusfackler,
Thanks for keeping us updated. We're glad to know everything is working correctly now. Don't hesitate to contact us back in case you need further assistance. We're always happy to help.
Cheers!
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