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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137236 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137236 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53492 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53492 Views
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Superuser Contribution Searching option not working when ofline

PlanSpotify Premium for FamilyCountryBelgiumDeviceLenovo Thinkpad T495Operating SystemWindows 11 Home 21H2My Question or IssueWhen using the Spotify app on my laptop without being connected to wifi, the searching option will simply not work. If I sea...

  • Newbie
  • Plan Spotify Premium for Family Country Belgium Device Lenovo Thinkpad T495 Operating System Windows 11 Home 21H2 My Question or Issue When using the Spotify app on my laptop without being...
  • Kiril
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution CPU/GPU Usage Spikes

PlanPremiumCountryUnited StatesDeviceHP Omen 16-a0xxx (i5-10300H, 1660ti)Operating SystemWindows 11, 21H2 My Question or IssueWhen lyrics screen is open, CPU and/or GPU usage spikes occasionally, causing interruptions to certain activities, such as g...

  • Newbie
  • Plan Premium Country United States Device HP Omen 16-a0xxx (i5-10300H, 1660ti) Operating System Windows 11, 21H2   My Question or Issue When lyrics screen is open, CPU and/or GPU usage...
  • Ver
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove unknown empty playlist from my Library

PlanFree/PremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere's a playlist that is empty but I can't remove it somehow. When I right-click it, nothing happens. I have no idea what playlist is this, since I just c...

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  • Casual Listener
  • Plan Free/Premium Country Philippines Device Desktop Operating System Windows 10   My Question or Issue There's a playlist that is empty but I can't remove it somehow. When I right-cli...
  • Mario
  • Spotify Legend
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now

PlanPremium 5+ yearsCountryUSDevicePC with Focusrite 2i4 and Rokit 8 monitorsOperating SystemWin 11, updated as of 12/10/2021gigabit internetall audio components verified as working (cables, monitors, system settings, audio interface) My Question or ...

  • Casual Listener
  • Plan Premium 5+ years Country US Device PC with Focusrite 2i4 and Rokit 8 monitors Operating System Win 11, updated as of 12/10/2021 gigabit internet all audio components verified as working...
  • Mario
  • Spotify Legend
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nothing is being displayed

PlanFreeCountryUSADeviceWindowsOperating SystemWindows 10My Question or IssueHello People of the Spotify Community,I cant see anything when I log into my account. I have a blank screen. I dont see any songs or playlists. I don't know how long this ha...

  • Regular
  • Plan Free Country USA Device Windows Operating System Windows 10 My Question or Issue Hello People of the Spotify Community, I cant see anything when I log into my account. I have a blank s...
  • MisterGeneric
  • Regular
  • 825 Views
  • 19 replies
  • 0 likes
  • Account
    Login
  • 825 Views
  • 19 replies
  • 0 likes

Solved!! Missing: --enable-audio-graph has stopped giving option to select audio output device.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI have been successfullly using the command line option "--enable-audio-graph" to select a different audio output device. The feature has been working for months. That f...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I have been successfullly using the command line option "--enable-audio-graph" to select a di...
  • RBBurgos
  • Newbie
  • 16538 Views
  • 6 replies
  • 4 likes
  • 16538 Views
  • 6 replies
  • 4 likes

Superuser Contribution Can't find my public playlists from another account

PlanPremiumCountry DeviceSonosOperating SystemWindows 10 My Question or IssueMy issue is similar to the one described here but the accepted solution won't for me.I have a bunch of playlists, which are all set to public (not collaborative). I also wor...

  • Casual Listener
  • Plan Premium Country   Device Sonos Operating System Windows 10   My Question or Issue My issue is similar to the one described here but the accepted solution won't for me. I hav...
  • Hunneric
  • Casual Listener
  • 769 Views
  • 2 replies
  • 1 likes
  • 769 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why wont my spotify desktop ever work

PlanPremiumCountryusaDevicePCOperating Systemwindows 10 My Question or Issuespotify desktop is so janky, I've done literally everything in my power to fix it and literally nothing works. I've uninstalled and reinstalled, Restarted my computer, Opened...

  • Newbie
  • Plan Premium Country usa Device PC Operating System windows 10   My Question or Issue spotify desktop is so janky, I've done literally everything in my power to fix it and literally no...
  • Jeremy
  • Spotify
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Podcasts not working in 1.1.74.631.g0b24d9ad

PlanPremium DevicePC Operating SystemWindows 10 My Question or IssueIn the new version of the desktop app "Spotify for Windows1.1.74.631.g0b24d9ad", I'm not able to play any podcasts.

  • Regular
  • Plan Premium   Device PC   Operating System Windows 10   My Question or Issue In the new version of the desktop app "Spotify for Windows 1.1.74.631.g0b24d9ad", I'm not able ...
  • MattSuda
  • Spotify Star
  • 496 Views
  • 3 replies
  • 0 likes
  • 496 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy (Friends music)

PlanPremiumCountryRussiaDeviceiPhone 11 and Desktop (Windows)Operating SystemiOS 15.1 and Windows 10 My Question or IssueDesktop (Windows):I can't see what my friends listening. My privacy setings is right, I turned all what it need, but i can't see ...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone 11 and Desktop (Windows) Operating System iOS 15.1 and Windows 10   My Question or Issue Desktop (Windows): I can't see what my friends liste...
  • Eni
  • Moderator
  • 151 Views
  • 2 replies
  • 0 likes
  • 151 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stuck in Offline mode

Periodically, on Windows 10, spotify believes that there is no internet connection when there is. This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone else had this issue?

  • Regular
  • Periodically, on Windows 10, spotify believes that there is no internet connection when there is.   This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone els...
  • cosmowave
  • Casual Listener
  • 8885 Views
  • 13 replies
  • 3 likes
  • 8885 Views
  • 13 replies
  • 3 likes

Superuser Contribution Music stops after few seconds...

Music stops after few seconds in my Windows Spotify app,the same happens on web player. I CAN'T listen to anything ....culprit is a Mac, I don't use it, the lid is closed (probably it's sleeping or almost sleeping), but Spotify app on it (it's on, bu...

  • Music Fan
  • Music stops after few seconds in my Windows Spotify app, the same happens on web player. I CAN'T listen to anything .... culprit is a Mac, I don't use it, the lid is closed (probably it's sleeping ...
  • Alex
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify weekly not updating

PlanPremiumCountryindoneisa Devicelaptop, oppo a1Operating Systemwindows 11 My Question or Issueive tried to update my discovery weekly, UNfollow Discover Weekly if you currently have it set to Follow. Log out of Spotify. Close Spotify. Open Spotify....

  • Casual Listener
  •   Plan Premium Country indoneisa   Device laptop, oppo a1 Operating System windows 11   My Question or Issue ive tried to update my discovery weekly,     UNfoll...
  • Alex
  • Moderator
  • 165 Views
  • 3 replies
  • 0 likes
  • 165 Views
  • 3 replies
  • 0 likes

Can't launch Spotify with a link anymore

I used to be able to launch spotify with a link to the .exe which would allow me to bring the app to the foreground using a streamdeck or loupedeck. Now you can no longer launch it with a link. Any work around?

  • Newbie
  • I used to be able to launch spotify with a link to the .exe which would allow me to bring the app to the foreground using a streamdeck or loupedeck.  Now you can no longer launch it with a link....
  • 231 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 231 Views
  • 0 replies
  • 1 likes

Superuser Contribution My Episodes margin added after removing item from list

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueThe 'issue' is just aesthetically.When navigating to "My Episodes" I wanted to remove a bunch of episodes.By doing so every time I removed an episode a margin of ~1px was added a...

  • Newbie
  • Plan Premium Country Belgium Operating System Windows 10   My Question or Issue The 'issue' is just aesthetically. When navigating to "My Episodes" I wanted to remove a bunch of episode...
  • Elena
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Feature Request] Context Menu main actions

Hi,I think the context menu is a bit "messy"To improve the ui and accessibilitySpotify could show the most used actions (add to Like, add to queue, share, and add to playlist) like in Firefox context menu It could looks like this :Of course this is u...

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  • Casual Listener
  • Hi, I think the context menu is a bit "messy" To improve the ui and accessibility Spotify could show the most used actions (add to Like, add to queue, share, and add to playlist) like in Firefox c...
  • Elena
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • accessibility
    Feature Request
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more "sort by durration/length"?

Plan PremiumCountry USADevice iPhone/PCOperating System Windows 10 My Question or IssueIt seems I can no longer click the clock to filter songs by length/durration. Is this a bug or was the feature removed? If it was removed, then WHY?

  • Visitor
  •   Plan Premium Country USA Device iPhone/PC Operating System Windows 10   My Question or Issue It seems I can no longer click the clock to filter songs by length/durra...
  • Alex
  • Moderator
  • 7513 Views
  • 15 replies
  • 6 likes
  • Help
  • 7513 Views
  • 15 replies
  • 6 likes

Solved!!Superuser Contribution Can't play songs using the Desktop App

PlanPremiumCountryUSDevicePC/Roku TVOperating SystemWindows 10 My Question or IssueHello, I have been having issues with the Spotify app on Windows 10 and the Spotify Roku channel on my tv for the past couple of weeks. I don't know if the two issues ...

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  • Casual Listener
  • Plan Premium Country US Device PC/Roku TV Operating System Windows 10   My Question or Issue Hello, I have been having issues with the Spotify app on Windows 10 and the Spotify Roku ch...
  • MafeG
  • Spotify Legend
  • 544 Views
  • 6 replies
  • 1 likes
  • 544 Views
  • 6 replies
  • 1 likes

Superuser Contribution Can't play spotify from desktop client

I am using a laptop with Windows and since few days back I can't play music (with/without headset) from the desktop client.It works in the webplayer.I have restarted the client, logged in/out, uninstall/install again without success.

  • Regular
  • I am using a laptop with Windows and since few days back I can't play music (with/without headset) from the desktop client. It works in the webplayer. I have restarted the client, logged in/out, un...
  • MafeG
  • Spotify Legend
  • 354 Views
  • 11 replies
  • 0 likes
  • 354 Views
  • 11 replies
  • 0 likes

Superuser Contribution My songs sound different

PlanPremiumCountryPHDevice(Oppo android phone, win10 laptop)Operating System(Windows 10) I uploaded our EP through our distributor and the songs vocals sounds muffled on phone but on a pc/computer it is fine. I also checked on other streaming platfor...

  • Newbie
  • Plan Premium Country PH Device (Oppo android phone, win10 laptop) Operating System (Windows 10)   I uploaded our EP through our distributor and the songs vocals sounds muffled on phone ...
  • Eni
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes