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my spotify keeps pausing every few seconds and i cant fix it

my spotify keeps pausing every few seconds and i cant fix it

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work
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Hey there,

 

Welcome to the Community! So we can get a better understanding of the situation, we'll need to gather some details and try some troubleshooting steps.

 

Have you checked if this happens on one device or multiple ones? Send us the make(s), model(s) and OS-version(s). Does the issue occur both in the Spotify app and Web Player?

 

In order to make sure no one else is logged into your account on a different device you can log out of your account everywhere via the Overview Page here. On another note, if you'd like you can even secure the account with the steps in this article

 

If the pausing keeps happening you can also give the app a clean detailed reinstall by following the details here as it can help resolve different issues with Spotify's performance and it's different than a basic reinstall.

 

Let us know which steps you've tried and if they make any difference. The more info you provide, the easier is for us to understand and decide how to proceed next.

 

We'll be on the lookout 🙂

IvelinaModerator
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