Announcements

Help Wizard

Step 1

NEXT STEP

"Something went wrong while loading the artist'"

"Something went wrong while loading the artist'"

Plan

Premium Family

Country

Norway

Device

(Windows Desktop)

Operating System

(Windows 11)

 

My Question or Issue

Trying to load any artist profile times out after a while with the "Something went wrong" message. I have no idea what went wrong. The same can happen for an album page, too.

2024-02-12 13_54_11-Hermanos Gutiérrez - Tres Hermanos.png
2024-02-12 13_54_34-Hermanos Gutiérrez - Tres Hermanos.png
2024-02-12 21_04_22-Spotify Premium.png
Reply
1 Reply

Hi @forgetfuljones,

 

Welcome to the Community!

 

If you haven't already, could you give the app a clean reinstall with the steps here? It can help resolve different issues with Spotify's performance so it's worth giving it a shot.

 

We also want to mention that you can download the app both from our website and from the Microsoft Store and they can have different behavior. In case the issue persists, you can delete the version you're currently using and download the other one. 

 

Thanks and keep us posted 🙂

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts