Mix shuffles songs on windows, but I don't want it to?

[AtalaBull]

Plan

Premium

Country

USA

Device

Motorola z4

Operating System

Windows 11

My Question or Issue

I can play mixes easily through the app on my android and it won't shuffle the list unless I ask it to. But on my computer, when I play spotify through its web player, they force the mix to be shuffled, even though I'm a premium member? Additionally, it only occasionally seems to play songs from the mix when I'm on my computer???

[MartinT]

Hey @AtalaBull, 

Thanks for the question and for engaging with the Community!

Sorry to hear about this. You`re saying that the shuffle feature is somehow randomly activating whilst being turned off on Spotify` web version, right? Have you tried clearing the cache from your browser, that wont affect ay of your saved music, It`ll just reset the websites saved data. 

If that doesn't help out could we ask you for a screen recording of the issue in action. You can attach it to your post here, or alternatively if the file is too big you can send us a google drive link with the file present there. Just make sure that the access to the file is set to public. 

Keep us in the loop.