Spotify keeps resuming playback on its own

[oriharaizaya]

For about a month now, my Spotify account has been randomly playing on its own after I press pause. The most common occurrence is when I pause right after the song changes, and it will start playing the next song a second later.
In other instances, I'll pause the song midway through to go shower or do something away from my computer, and when I come back, it'll have played about 3-4 songs on its own from the queue.

The first occurrence also happens on my iPhone, so I know it's not limited to just one platform. I'm on the latest version for both, and I'm also on the latest iOS version (17.4). If needed, I can test this on my Macbook as well. Thank you in advance.

[Ivelina]

Hey @oriharaizaya,

Welcome to the Community!

If this is happening across devices then we recommend starting with securing your account by logging out everywhere from the Account Page here. This is just in case you're logged into a different device that's being used by someone else and they're changing the playback.

If you'd like to take it a step further, you can even reset your password and take a look at this article to check how you can protect your account.

Hope this helps and we're here if you need us 🙂

[oriharaizaya]

Hello,

Unfortunately, logging out of all devices didn't fix it. It happens within not even a second of me pausing it so I believe it's more of a software issue than someone manually changing the playback.

[Ivelina]

Thanks for the cooperation, @oriharaizaya!

Are you by any chance using a Bluetooth device such as an external speaker for example or do you have a speaker used by the household for instance where you've linked your account?

It'd be great if you could also send us a video recording showing how the music switches/plays on its own after you press pause. You can attach it to your next response via the Insert Video option in the post editor or upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

We'll be on the lookout 🙂

[oriharaizaya]

Hi,

After a bit of troubleshooting and trial and error on my end, I figured out the problem was caused by an external program, rather than Spotify itself. ^_^;;; Still, thank you for trying to help! I appreciate it.🙏

[Eni]

Hey @oriharaizaya, 

Thanks for getting back to us and letting us know. 

Great news! If you need a hand with anything else, the Community is here for you.

Cheers 🙂