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Trouble with accessing group sessions

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Trouble with accessing group sessions

Plan

Premium

Country

Ireland

Device

HP laptop

Operating System

Windows 10

 

My Question or Issue

Heya, on my spotify app there doesnt appear to be a option to start a group session. I've only recently noticed that I've never actually had this feature before until a friend invited me to one. There is no indication for Spotify to be updated. I'm unsure of what I'm supposed to do. 

Spotify_S6LHRvBqX8.png
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Accepted Solutions
Marked as solution

Hey @JackVB 

 

Good news! Jam (previously known as Group Session) is now available in the desktop app! 🥳 🖥️ 💻


Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app.

 

Jam is now rolling out to Premium users using the desktop app. Free users can join an in person Jam using the mobile app.

 

To see how to use Jam and post your feedback about Jam and the Queue sidebar in the desktop app, please check out the main post:

 

Desktop: Jam now available

 

 

Desktop: Jam now available

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

Hey there @JackVB,

 

Thanks for reaching out about this here in the Community.

 

The group session feature is only available in the mobile and tablet apps, that's why you don't see the option on the desktop app. You can find more info about group session in this article.

 

We hope this clears things up. If you have any questions or need a hand with anything else, we're always a post away.

 

Have a good one 🙂

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
Marked as solution

Hey @JackVB 

 

Good news! Jam (previously known as Group Session) is now available in the desktop app! 🥳 🖥️ 💻


Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app.

 

Jam is now rolling out to Premium users using the desktop app. Free users can join an in person Jam using the mobile app.

 

To see how to use Jam and post your feedback about Jam and the Queue sidebar in the desktop app, please check out the main post:

 

Desktop: Jam now available

 

 

Desktop: Jam now available

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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