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Buffering while playing podcasts (my internet speed is not the problem)

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Buffering while playing podcasts (my internet speed is not the problem)

Casual Listener

Plan

Premium

Country

Denmark

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

I'm having an issue with playing podcasts that took me back to the early 2000's - buffering... About every 30-60 seconds the audio will stop, buffer for 5-10 seconds and then continue for 30-60 seconds and... you get the idea.

Before you ask... my internet connection is definitely not the problem. I live in Denmark, so my internet is stable at 460/60 Mbit (enough to download GTA V in 20 minutes) connection; I'm running on Ethernet/LAN. Nor is my RAM the culprit as I still have about 8 GBs free

 

Please help me. Buffering only happens on podcasts, not on music (or Netflix and YouTube)

19 Replies
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Re: Buffering while playing podcasts (my internet speed is not the problem)

Newbie

Disappointed to see no response to this as its happening to me too and its really starting to irritate me. I'm checking to see if Apple music have the same content and will make the switch if need be. Literally nothing else 'buffers' except podcasts. 

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Re: Buffering while playing podcasts (my internet speed is not the problem)

Casual Listener
Same thing happening to me and my brother.
Music and Apple podcasts don't buffer.
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Re: Buffering while playing podcasts (my internet speed is not the problem)

Visitor

Same issue here. Terrible lag as compared to streaming the same content from YouTube. Disappointed

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Re: Buffering while playing podcasts (my internet speed is not the problem)

Visitor
Same happening for me. Never used the Podcast option of spotify but since JRE moved there I had no other option. I am hugely disappointed how slow the system is running. The Video seems not synchronized from time to time and the lags are absolutely annoying. I love the music option spotify has and I am a premium user since multiple years so I never thought that they would have such problems with offering podcast.
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Re: Buffering while playing podcasts (my internet speed is not the problem)

Moderator
Moderator

Hey everyone,

 

Thanks for reaching out to us. This sounds odd and we'll do our best to help you out.

 

We'd suggest you start off by restarting the device. Then you can log out and log back in to the account. It's also a good idea to give these steps a go and run a clean reinstall. That way you can make sure the cache is not leading to this issue.

 

If that doesn't do the trick, you can try playing a podcast on another device. By doing that we can check if it is a device or account-related issue.

 

Keep us in the loop! If you have questions, you know where to find us.

 

 

VerModerator
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Re: Buffering while playing podcasts (my internet speed is not the problem)

Casual Listener

Hi!

The problem was not of my device. The podcast host mentioned that many people had the problem and it was because of the servers in which they uploaded the podcast.

After changing servers, it all worked fine.

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Re: Buffering while playing podcasts (my internet speed is not the problem)

Regular

Complete uninstall/reinstall, clearing cache, etc. does absolutely nothing to stop the constant buffering of *only* the podcasts on Spotify Premium for Windows 10 app. Music? Works perfectly. Podcasts are the only issue. And podcasts are working on every other streaming platform I've tried except Spotify. It's a Spotify issue and I hope you folks can fix this soon, as it's apparent it's an issue for many here. 

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Re: Buffering while playing podcasts (my internet speed is not the problem)

Moderator
Moderator

Hey @fors82zy ,

 

Thank you for reaching out and for letting us know the troubleshooting steps you've completed.

 

Can you sign into Spotify with another account? For example a friend or family members account on the device it occurs on to see if the issue persists? 

 

It would also be great if you could let us know what version of Spotify you have on the device. 

 

Let us know how everything goes. We're looking forward to your reply.

MarioModerator
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If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland
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Re: Buffering while playing podcasts (my internet speed is not the problem)

Regular

Thank you for your response Mario. I can't sign in with another account; I only have the one. I am running Spotify version 1.1.41.634.gc2c73ca7 (Microsoft Store version). Also, I noticed that the podcasts work fine if I cast to an external device such as an Echo Dot. The problem occurs only when I use the Spotify app on the device it resides on; in this case, a PC laptop.

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