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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135290 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135290 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51894 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51894 Views
  • 0 replies
  • 32 likes

Superuser Contribution Buffering while playing podcasts (my internet speed is not the problem)

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue with playing podcasts that took me back to the early 2000's - buffering... About every 30-60 seconds the audio will stop, buffer for 5-10 seconds...

  • Casual Listener
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue with playing podcasts that took me back to the early 2000's - bufferi...
  • AndresM
  • Spotify
  • 10609 Views
  • 36 replies
  • 18 likes
  • Buffering
    Lag
    podcast
    Podcasts
  • 10609 Views
  • 36 replies
  • 18 likes

Superuser Contribution When i put songs on repeat they start lagging at around the 8-10 seconds

PlanFreeCountryBrazilE-mail**bleep**Operating SystemWindows 10 My Question or IssueFor some reason a week ago or so whenever i put my songs on repeat when they get to the 8 to 10 seconds mark it starts lagging, and continues so for more 5 to 10 secon...

  • Music Fan
  • ...o 10 seconds mark it starts lagging, and continues so for more 5 to 10 seconds, and then it comes back to the point it started lagging (8 to 10 seconds) and plays normally. I have reinstalled 4 t...
  • Jeremy
  • Moderator
  • 1436 Views
  • 24 replies
  • 4 likes
  • Lag
  • 1436 Views
  • 24 replies
  • 4 likes

Superuser Contribution Spotify Desktop just doesnt work

PlanPremiumCountryMexicoDevice(Windwos PC)Operating SystemEdition Windows 10 ProVersion 20H2OS build 19042.985 My Question or IssueSpotify Version: 1.1.60.672.g6ad9c215-a same issue for the past 4/5 months or so, being paying this thing to not use it...

  • Regular
  • ....g6ad9c215-a   same issue for the past 4/5 months or so, being paying this thing to not use it at all cause i cant, it is laggy as **bleep** enabling shuffle takes forever sometimes it is at max v...
  • Eni
  • Moderator
  • 219 Views
  • 2 replies
  • 0 likes
  • Lag
    laggy
    not working
    unresponsive
  • 219 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Desktop lagging heavily in online mode but not offline

PlanPremiumCountryUnited StatesDeviceAsus G15Operating SystemWindows 10 My Question or IssueI got home from school and I wanted to listen to music only to discover that the Spotify application was lagging beyond all belief. I had used the application...

  • Newbie
  • ...potify application was lagging beyond all belief. I had used the application all day and yesterday with absolutely no issues. I tried troubleshooting, I uninstalled and reinstalled multiple times, I t...
  • Ver
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 1 likes
  • Desktop
    Lag
    online
  • 205 Views
  • 1 replies
  • 1 likes

Solved!! Lag, Slow, Won't Load, Massive Delay, Program Latency, Laggy

Spotify still has a pestering lag issue that some users still suffer across multiple platforms and it won't go away, nothing in the forums seems to helpBasically even something as simple as adjusting the volume slider on the program can take forever ...

  • Music Fan
  •   Spotify still has a pestering lag issue that some users still suffer across multiple platforms and it won't go away, nothing in the forums seems to help Basically even something as s...
  • mcginter
  • Casual Listener
  • 3670 Views
  • 12 replies
  • 6 likes
  • Delay
    Lag
    laggy
    latency
    slow
    won't load
  • 3670 Views
  • 12 replies
  • 6 likes

Superuser Contribution Desktop client becomes very slow after using Search filter within a huge playlist

PlanPremiumCountrySwedenDeviceWindows 10 PCOperating SystemWindows 10 Home 64-bit, latest update (2004) My Question or IssueHi, Lately, in the Windows desktop client, I have had massive issues with the performance after using the search Filter within...

  • Regular
  • ...ges adding new tracks to this playlist, every click in the menus (right-click menu) is laggy, and even the playback of my songs becomes slower. I can usually skip within a song without any delay w...
  • warisz00r
  • Newbie
  • 2126 Views
  • 18 replies
  • 7 likes
  • Client
    Lag
    memory leak
    playlist issue
  • 2126 Views
  • 18 replies
  • 7 likes

Solved!! Spotify extremely slow to play songs on Windows

PlanPremiumCountryUnited Arab EmiratesDeviceDell Laptop (also an S10)Operating SystemWindows 10 My Question or IssueWhen I play a song/change the spotify volume half of the time it takes quite some time to respond to my actions (upwards oh 20 seconds...

  • Regular
  • Plan Premium Country United Arab Emirates Device Dell Laptop (also an S10) Operating System Windows 10   My Question or Issue When I play a song/change the spotify volume half of the ...
  • t_areg
  • Newbie
  • 2572 Views
  • 13 replies
  • 1 likes
  • Lag
    slow
  • 2572 Views
  • 13 replies
  • 1 likes

Spotify is unresponsive and using too much of my CPU

PlanPremiumCountryUSADeviceI have an intel i7-6700k, 16gb of ram, and gtx 1080tiOperating SystemWindows 10 The problem I am having is that I will be listening to Spotify and it will suddenly slow down. I won't be able to search anything, add songs to...

  • Casual Listener
  •   Plan Premium Country USA Device I have an intel i7-6700k, 16gb of ram, and gtx 1080ti Operating System Windows 10   The problem I am having is that I will be listening to Spotif...
  • radbrad1227
  • Casual Listener
  • 573 Views
  • 1 replies
  • 0 likes
  • broke
    Desktop
    Lag
    laggy
    slow
    unresponsive
    Using all my CPU
  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution latest update lag and unresponsive

PlanPremiumCountryIndonesiaDevice Operating SystemWindows 10 My Question or Issuelatest spotify update causing an annoying problem, when I clicked play, it will not respond instantly but took 15-20 seconds, sliding volume as well, changing music even...

  • Regular
  • ...espond instantly but took 15-20 seconds, sliding volume as well, changing music even worst, yes I deleted local data will solved the problem but when I reload spotify it will started again those super lag...
  • bramvera
  • Regular
  • 823 Views
  • 2 replies
  • 2 likes
  • Lag
    slow
    unresponsive
  • 823 Views
  • 2 replies
  • 2 likes

Desktop app not working correctly

PlanFamily PremiumCountryCanadaDevicePCOperating SystemWindows 7 Pro My Question or IssueSince the start of the week, everytime I go on the app to play music from a playlist or something that I searched, the player get really laggy. I click "Pause", ...

  • Casual Listener
  • ...laylist or something that I searched, the player get really laggy. I click "Pause", it pauses 5-60+ seconds later. Same thing with skipping, or going back. Plus, when the app finally do what I ask, the p...
  • Magnum_01_
  • Casual Listener
  • 618 Views
  • 2 replies
  • 0 likes
  • Lag
    PC
  • 618 Views
  • 2 replies
  • 0 likes

Spotify is so slow and keeps lagging

PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueSince the last update spotify is sooo slow and it just keeps lagging! For example if i search for a song it stays black and if i click on a song it's stuck a...

  • Visitor
  • Plan Premium Country The netherlands Device Desktop Operating System Windows 10   My Question or Issue Since the last update spotify is sooo slow and it just keeps lagging! For e...
  • Sebasty
  • Spotify Star
  • 2619 Views
  • 1 replies
  • 0 likes
  • Lag
    slow
    Update
  • 2619 Views
  • 1 replies
  • 0 likes

Spotify is non-responsive. Plays music but won't pause or change volume.

PlanPremiumCountryGermanyDeviceDell Inspiron 5379Operating SystemWindows 10 My Question or IssueSpotify takes a minute or two to respond to 'pause' or 'change volume' actions. Similar or longer response time to loading playlists.

  • Newbie
  • Plan Premium Country Germany Device Dell Inspiron 5379 Operating System Windows 10   My Question or Issue Spotify takes a minute or two to respond to 'pause' or 'change volume' actions...
  • 289 Views
  • 0 replies
  • 0 likes
  • Lag
    Lagging
    laggy
    slow
  • 289 Views
  • 0 replies
  • 0 likes

Spotify on PC being slow and sluggish

DevicePCOperating SystemWin 10My Question or IssueSo my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and it just gets worse the more actions I do. I have tried reins...

  • Newbie
  • Device PC Operating System Win 10 My Question or Issue So my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and...
  • OneByBoo
  • Community Legend
  • 1466 Views
  • 1 replies
  • 0 likes
  • Lag
    latency
    PC
  • 1466 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

  • Casual Listener
  • ...aking it the active window on my desktop, my computer lags heavily. It is like my refresh rate is cut in half, my mouse stutters, and there are even weird artifacts on my screen (probably not the r...
  • TitusPolitus
  • Casual Listener
  • 39343 Views
  • 2 replies
  • 3 likes
  • Active Window
    Lag
    stuttering
  • 39343 Views
  • 2 replies
  • 3 likes