Announcements

Topics with Label: issue

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137234 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137234 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53492 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53492 Views
  • 0 replies
  • 33 likes

Superuser Contribution Local files is broken, unable to be sent to iPhone (need Spotify staff help)

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows laptopOperating Systemidk the new Windows, like whatever it is, 10 or something, maybe 11, who cares My Question or Issue I have spent the last 2 hours attempting to fix my local files issue on Spo...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 11 Pro, Windows laptop Operating System idk the new Windows, like whatever it is, 10 or something, maybe 11, who cares   My Question or Issue...
  • Enigma777
  • Visitor
  • 2739 Views
  • 24 replies
  • 2 likes
  • broken
    Desktop
    Glitch
    iOS
    issue
    local files
    Windows
  • 2739 Views
  • 24 replies
  • 2 likes

Superuser Contribution Playing with spotify connect doesn't change song along with connected device

PlanPremiumCountryFinlandDeviceDesktop to Sony STR-DN1080 via connectOperating SystemWindows 10 2004, Spotify 1.1.43.700.g20acee0f My Question or IssueAfter the latest update I noticed that when playing with connect to my AVR, the the song doesn't ch...

  • Casual Listener
  • Plan Premium Country Finland Device Desktop to Sony STR-DN1080 via connect Operating System Windows  10 2004, Spotify 1.1.43.700.g20acee0f   My Question or Issue After the l...
  • jschummer
  • Newbie
  • 627 Views
  • 4 replies
  • 1 likes
  • Connect
    issue
    Windows 10
  • 627 Views
  • 4 replies
  • 1 likes

Spotify is muted in sound mixer, and cant unmute.

PlanPremium DeviceLenovo Ideapad S340 Operating SystemWindows 11 My Question or IssueThe spotify app mutes after sometime. The song continues to play, but nothing is heard. Other apps can be heard with no issues. In the volume mixer, spotify is muted...

  • Newbie
  • Plan Premium   Device Lenovo Ideapad S340   Operating System Windows 11   My Question or Issue The spotify app mutes after sometime. The song continues to play, but nothing i...
  • Sebasty
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • audio
    issue
    mute
    not working on pc
    Spotify
  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Corrupted playlist search

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 Home My Question or IssueHello. I found a strange issue of Windows app. While I try to search through the playlists - after typing keyword I got blank playlist cover arts and I simply cannot ...

playlistissue.png
  • Roadie
  • Plan Premium Country Poland Device PC Operating System Windows 10 Home   My Question or Issue Hello. I found a strange issue of Windows app. While I try to search through the p...
  • Novy
  • Moderator
  • 935 Views
  • 18 replies
  • 3 likes
  • Error
    issue
    Playlist
    Search
  • 935 Views
  • 18 replies
  • 3 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

  • Casual Listener
  • ...ystem Windows 10   My Question or Issue hello I was working a nd I was listening to music when all the pages opened at once I immediately opened the task manager and closed Firefox b...
  • MafeG
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • bug
    issue
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe and next previous song are broken on iOS

PlanPremiumCountryUSADeviceIphone XOperating Systemios My Question or IssueWhen I'm listening to spotify on another device, but want to use my iphone to control, it's massively broken. For example: I start playing the second song in my liked songs pl...

  • Casual Listener
  • Plan Premium Country USA Device Iphone X Operating System ios   My Question or Issue When I'm listening to spotify on another device, but want to use my iphone to control, it's m...
  • Mihail
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • bug
    Bug iOS
    Error
    iOS issue
    issue
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

  • Casual Listener
  • ...o effect as i continue to hear the same songs.    for a while i thought it was an issue of not enough sample size in training the algorithm, so i had thumbs up'd and thumbs down'd hundreds i...
  • Mario
  • Spotify Legend
  • 3319 Views
  • 7 replies
  • 4 likes
  • algorithm
    bug
    issue
    Radio
  • 3319 Views
  • 7 replies
  • 4 likes

Solved!!Superuser Contribution No translation for "See more" button

PlanPremiumCountryPolandDeviceMi Notebook 13.3Operating SystemWindows 10 My Issue:No translation for "See more" button on singer page (Using polish version).But "See less" translation is ok.

kod3ch_0-1620062077762.png kod3ch_1-1620062123303.png
  • Visitor
  • Plan Premium Country Poland Device Mi Notebook 13.3 Operating System Windows 10   My Issue: No translation for "See more" button on singer page (Using polish version). But "S...
  • Alex
  • Moderator
  • 310 Views
  • 1 replies
  • 1 likes
  • issue
    translation
    Windows
  • 310 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to add tracks to any playlist through Spotify Desktop

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My IssueI am unable to add songs to my playlist, or any playlist for that matter through Spotify Dekstop. This issue has started recently and has made adding new tracks to my master playl...

  • Regular
  • Plan Free Country United States Device PC Operating System Windows 10   My Issue I am unable to add songs to my playlist, or any playlist for that matter through Spotify Dekstop. T...
  • Alao
  • Regular
  • 324 Views
  • 4 replies
  • 0 likes
  • issue
    Playlist
    Windows Desktop
  • 324 Views
  • 4 replies
  • 0 likes

Superuser Contribution Where are the language files located?

Hey guys! So recently, Spotify started to use the annoying gender *. I want to edit my language files to get rid of it, but I do not know how. Can anyone direct me to the appropriate directory to fix this? I found some language files in %APPDATA% but...

  • Regular
  • Hey guys!   So recently, Spotify started to use the annoying gender *.    I want to edit my language files to get rid of it, but I do not know how.   Can anyone direct me to...
  • CarlosE
  • Moderator
  • 285 Views
  • 3 replies
  • 1 likes
  • Gender
    Help
    issue
    Windows
  • 285 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution App opens on the wrong screen EVERY TIME [dual monitors]

PlanFreeCountryRomania DevicePCOperating SystemWindows 10 My Question or IssueWhen I launch Spotify, it always launches on my primary monitor, instead of the second one. Please read this through, this isn't the issue with the desktop icon, simply the...

  • Regular
  • Plan Free Country Romania   Device PC Operating System Windows 10   My Question or Issue When I launch Spotify, it always launches on my primary monitor, instead of the second o...
  • Eni
  • Moderator
  • 7299 Views
  • 5 replies
  • 0 likes
  • issue
  • 7299 Views
  • 5 replies
  • 0 likes

Superuser Contribution problems with my playlist and other music.

Plan: Family Premium Country: The Netherlands Device:The Problem is with my PC, but when i use the app on my phone it works correctly. Operating System:Windows 10 My Question or Issue:I can't play any music from all sorts of playlists, podcasts etc, ...

  • Casual Listener
  • ...bsp; My Question or Issue: I can't play any music from all sorts of playlists, podcasts etc, this is only on my Pc. Neither my web Browser or application of spotify don't work. I attempted to remove a...
  • Elena
  • Moderator
  • 402 Views
  • 3 replies
  • 0 likes
  • issue
    Music
    Playlist
  • 402 Views
  • 3 replies
  • 0 likes

spotify sorting stuck on album order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Spotify version1.1.42.622.gbd112320 (latest version as of now, 9/16/20) My Question or Issuetried to fix my issue of local file songs not playing in order (some would play but then skip over...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10 Spotify version 1.1.42.622.gbd112320 (latest version as of now, 9/16/20)   My Question or Issue tried to fix my issue...
  • br053ph
  • Casual Listener
  • 846 Views
  • 4 replies
  • 2 likes
  • album order
    Desktop
    issue
    ongoing
    Spotify
  • 846 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Newest version can't start on Windows 7

PlanPremiumCountryNamDevicePCOperating SystemWindows 7 My Question or IssueAfter the new update I can't open Spotify on my Windows 7. Can't even uninstall, had to delete manually then reinstall. Didn't help, still can't run it!

  • Casual Listener
  • Plan Premium Country Nam Device PC Operating System Windows 7   My Question or Issue After the new update I can't open Spotify on my Windows 7. Can't even uninstall, had to delete m...
  • ruthwebb
  • Casual Listener
  • 6594 Views
  • 35 replies
  • 5 likes
  • issue
  • 6594 Views
  • 35 replies
  • 5 likes

Unable to download playlists (Waiting for connection...)

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting for connection..." and nothing happens. I've performed a clean re-install...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue I am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting f...
  • gryfon1997
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • Desktop
    Download
    Help
    issue
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Devices] Playlist Issues

PlanPremiumCountryAustralia DeviceiPhone 11 and DesktopOperating SystemiOS 13 and Windows 10 My Question or IssueEvery time I try and start playing any playlist on my account, the next song is always a different playlist and it no longer plays right ...

  • Newbie
  • Plan Premium Country Australia   Device iPhone 11 and Desktop Operating System iOS 13 and Windows 10   My Question or Issue Every time I try and start playing any playlist on m...
  • Elena
  • Moderator
  • 842 Views
  • 1 replies
  • 0 likes
  • issue
    Playlist
    skipping
    song
    troubleshoot
  • 842 Views
  • 1 replies
  • 0 likes

Solved!! [BUG] Hide this song not working

PlanPremiumCountryUS Operating SystemWindows 10 My Question or IssueThe hide this song button has not been working for a couple days now, when I use it I get a "something went wrong. Try again later" message. The song greys out but will continue to p...

  • Casual Listener
  • Plan Premium Country US   Operating System Windows 10   My Question or Issue The hide this song button has not been working for a couple days now, when I use it I get a "s...
  • skind56
  • Music Fan
  • 7472 Views
  • 18 replies
  • 10 likes
  • bug
    issue
    Windows
  • 7472 Views
  • 18 replies
  • 10 likes

Superuser Contribution System sounds, Discord and other programs silencing Spotify

Operating SystemWindows 10 My Question or IssueRecently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through Discord including people talking lower Spotify's volume. The at...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue Recently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes t...
  • BrandonLane008
  • Casual Listener
  • 12353 Views
  • 3 replies
  • 2 likes
  • Help
    issue
    sound
    volume
  • 12353 Views
  • 3 replies
  • 2 likes

Cover art

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new onePlanPremiumCountryUnited StatesDevicedesktop Operating Systemwindows 1...

  • Newbie
  • ...ountry United States Device desktop  Operating System windows 10   My Question or Issue how do I fix this? I've tried to reinstall and exit the app but it's still the same problem
  • Sebasty
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Cover Art
    issue
  • 285 Views
  • 1 replies
  • 0 likes

[Daily Mixes] Static Playlists

PlanFreeCountryUnited States of AmericaDeviceLenovo Legion Y520Operating SystemWindows 10 My Question or IssueAre the daily mix playlists supposed to be static playlists?In the Windows 10 desktop application in the Made For You tab of the Your Librar...

RecentlyPlayed_2.png DailyMix_New.png DailyMix_Old.png DailyMix_Old_2.png
  • Casual Listener
  • Plan Free Country United States of America Device Lenovo Legion Y520 Operating System Windows 10   My Question or Issue Are the daily mix playlists supposed to be static playlists? I...
  • Tyguy1997
  • Casual Listener
  • 760 Views
  • 2 replies
  • 0 likes
  • Current Issues
    Daily Mixes
    Endless Mixes
    issue
    unresolved
  • 760 Views
  • 2 replies
  • 0 likes