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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84346 Views

40 replies

68 likes

  • 84346 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799545 Views

505 replies

64 likes

  • 799545 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24823 Views

26 replies

7 likes

  • 24823 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3114 Views

0 replies

4 likes

  • 3114 Views
  • 0 replies
  • 4 likes

Superuser Contribution Changing output device breaks playback functionality

On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app. This seems like an important capability for an application centered around listen...

Casual Listener

On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app.   This seems like an im...

AshDarko

Visitor

2912 Views

8 replies

0 likes

bug
issue
output
Output Device
  • 2912 Views
  • 8 replies
  • 0 likes

Lyrics and smart shuffle are not working

I have spotify on a pc running windows 11. A few months back all lyrics stopped being available on the desktop client (button is greyed out for all songs, even ones that I know have lyrics) and recently smart shuffle has stopped adding recommendation...

Casual Listener

...ecently smart shuffle has stopped adding recommendations to my queue even when turned on. I am on a family premium subscription in New Zealand. I think this is a local issue to my PC as I don't have t...

MateusM

Spotify Star

2001 Views

5 replies

0 likes

bug
issue
lyrics
smart shuffle
  • 2001 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify skips songs repeatedly after startup and randomly mid session

PlanPremium FamilyCountryThe NetherlandsDeviceDesktopOperating SystemWindows 11, webplayer, (had the same on windows 10) fast reboot is turned off. My Question or Issue I have the same issue as these post(post 1 and post 2)but it happens on both the ...

Regular

Plan Premium Family Country The Netherlands Device Desktop Operating System Windows 11, webplayer, (had the same on windows 10) fast reboot is turned off.   My Question or Issue...

Joan

Moderator

1897 Views

6 replies

0 likes

issue
skipping
Spotify
WebPlayer
Windows
  • 1897 Views
  • 6 replies
  • 0 likes

Superuser Contribution Liked songs playlist is missing songs

PlanPremium/IndividualCountryNorwayDeviceLenovo Yoga Pro 7, Samsung Galaxy S9Operating SystemWindows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9.0.24.601) My IssueThe issue is with the desktop app for Spotify a...

Casual Listener

....0.24.601)   My Issue The issue is with the desktop app for Spotify and the playlist seems to be out of date. On the desktop app, the last song was added on the 3rd of February 2025, while on b...

Navs2468

Casual Listener

1252 Views

2 replies

0 likes

issue
  • 1252 Views
  • 2 replies
  • 0 likes

Superuser Contribution Smart playlists repeating the same song multiple times in a Row

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11IssueWhen listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned ...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11 Issue When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating m...

Novy

Moderator

761 Views

3 replies

0 likes

Desktop
issue
  • 761 Views
  • 3 replies
  • 0 likes

Windows windows control buttons now are not aligned to the border.

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...

Newbie

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...

eetuuuh

Regular

1016 Views

3 replies

4 likes

issue
New Update
  • 1016 Views
  • 3 replies
  • 4 likes

Superuser Contribution Sound artifacts

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...

Composer

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local g...

miles_153

Composer

1253 Views

6 replies

1 likes

issue
  • 1253 Views
  • 6 replies
  • 1 likes