Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: issue

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 93336 Views
  • 81 replies
  • 27 likes
  • 93336 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103795 Views
  • 291 replies
  • 22 likes
  • 103795 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7557 Views
  • 1 replies
  • 6 likes
  • 7557 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148062 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148062 Views
  • 0 replies
  • 26 likes

Superuser Contribution Liked songs playlist is missing songs

PlanPremium/IndividualCountryNorwayDeviceLenovo Yoga Pro 7, Samsung Galaxy S9Operating SystemWindows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9.0.24.601) My IssueThe issue is with the desktop app for Spotify a...

  • Casual Listener
  • ....0.24.601)   My Issue The issue is with the desktop app for Spotify and the playlist seems to be out of date. On the desktop app, the last song was added on the 3rd of February 2025, while on b...
  • Navs2468
  • Casual Listener
  • 593 Views
  • 2 replies
  • 0 likes
  • issue
  • 593 Views
  • 2 replies
  • 0 likes

Superuser Contribution Smart playlists repeating the same song multiple times in a Row

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11IssueWhen listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned ...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 11 Issue When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating m...
  • Novy
  • Moderator
  • 480 Views
  • 3 replies
  • 0 likes
  • Desktop
    issue
  • 480 Views
  • 3 replies
  • 0 likes

Windows windows control buttons now are not aligned to the border.

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...

  • Newbie
  • Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...
  • eetuuuh
  • Regular
  • 571 Views
  • 3 replies
  • 3 likes
  • issue
    New Update
  • 571 Views
  • 3 replies
  • 3 likes

Superuser Contribution Sound artifacts

The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...

  • Composer
  • The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local g...
  • miles_153
  • Composer
  • 763 Views
  • 6 replies
  • 1 likes
  • issue
  • 763 Views
  • 6 replies
  • 1 likes

Superuser Contribution Changing output device breaks playback functionality

On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app. This seems like an important capability for an application centered around listen...

  • Casual Listener
  • On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app.   This seems like an im...
  • Afras
  • Casual Listener
  • 1414 Views
  • 7 replies
  • 0 likes
  • bug
    issue
    output
    Output Device
  • 1414 Views
  • 7 replies
  • 0 likes