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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: WE R Music

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 39069 Views
  • 75 replies
  • 26 likes
  • 39069 Views
  • 75 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 67001 Views
  • 265 replies
  • 21 likes
  • 67001 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4696 Views
  • 1 replies
  • 6 likes
  • 4696 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144672 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144672 Views
  • 0 replies
  • 26 likes

Can't play some songs from an artist/This song is unavaliable

PlanPremiumCountry EstoniaDevicePC/Android (both same issue)Operating SystemAndroid Lollipop, Windows 10 My Question or IssueThis song is unavaliable. If you have the file on your computer you can import it. I have been experiencing this for a few we...

  • Newbie
  •   Plan Premium Country  Estonia Device PC/Android (both same issue) Operating System Android Lollipop, Windows 10   My Question or Issue This song is unavaliable. If you hav...
  • TobiasYoung
  • Composer
  • 457 Views
  • 1 replies
  • 0 likes
  • WE R
    WE R Music
  • 457 Views
  • 1 replies
  • 0 likes