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Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...
...o problem with the speakers since if I play anything from the browser or any other app sound does come out of them. The issue appears only with the spotify application. Windows 10, PC
Visitor
1746 Views
6 replies
1 likes
Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must turn off offline mode before playing a song. However I can't find where to turn ...
Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must t...
Newbie
58175 Views
21 replies
1 likes
PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...
...nd the next song has just disappeared, have tried reinstalling Spotify but nothing, and there isn't an option for it in the settings either. Didn't find any recent thread that discussed this problem. A...
Roadie
548 Views
1 replies
1 likes
PlanFreeCountryGermanyDeviceMSI GF63 8RDOperating SystemWindows 10 My Question or IssueHey,for some reason the option "Show desktop overlay when using media keys" is missing meaning I can't deactivate the overlay anylonger which is really annoying. I...
Plan Free Country Germany Device MSI GF63 8RD Operating System Windows 10 My Question or Issue Hey, for some reason the option "Show desktop overlay when using media keys" is missin...
Regular
2165 Views
4 replies
1 likes
My Question or IssueI need some help. spotify is for some reason taking up 46 gbs on my ssd which to me seems like a lot? mercury files are taking up 27 gbs, data is taking up 9.1 gbs and then browser is taking up 8.8. Then there are other smaller fi...
My Question or Issue I need some help. spotify is for some reason taking up 46 gbs on my ssd which to me seems like a lot? mercury files are taking up 27 gbs, data is taking up 9.1 gbs and t...
Spotify Legend
1063 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceWindows, iPhone 6sPlus Operating SystemWindows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are empty on PC (Windows 10). On my iphone its all ok. But, one thing I could do and now I can...
Plan Premium Country Spain Device Windows, iPhone 6sPlus Operating System Windows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are ...
Regular
3033 Views
9 replies
2 likes
PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...
Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
513 Views
0 replies
0 likes
PlanPremiumCountrySingaporeOperating System(Windows 10) My Question or IssueDoesn't have the Local Files & Facebook Tab in my settings.I want to add local files to my Spotify but there is no way for me to do so
Plan Premium Country Singapore Operating System (Windows 10) My Question or Issue Doesn't have the Local Files & Facebook Tab in my settings. I want to add local f...
Composer
808 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceAcer ES1Operating SystemWindows 10 My Question or IssueMy Spotify keeps on loading screen for about 10-20 minutes in random times of the day. This usually happens when I click on an artist's profile, but It also happened...
...ut always after the referred time. It is not an internet connection problem, and also, I already tried some solutions to this problem posted here on the Spotify Community: I already t...
Casual Listener
2634 Views
4 replies
0 likes
PlanPremiumCountryisraelDevicepcOperating SystemWindows 10 My Question or Issuefor the past two days the music just randomly stops, i get the "cant play this song" massage and it automaticly resumesI have changed my password, loged out of al the conn...
Plan Premium Country israel Device pc Operating System Windows 10 My Question or Issue for the past two days the music just randomly stops, i get the "cant play this song" ma...
Casual Listener
823 Views
4 replies
0 likes
This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!
This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone her...
635 Views
0 replies
0 likes
PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...
Plan Premium Country AE Device Huawei 10 plus Operating System Android 9 My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...
Casual Listener
1296 Views
1 replies
0 likes
As of this morning when streaming from iPhone, can no longer use the Desktop interface to move songs up or down in Play Queue. You can drag the song and get the green bar, but when released it does not actually move. Can move songs in the queue on th...
As of this morning when streaming from iPhone, can no longer use the Desktop interface to move songs up or down in Play Queue. You can drag the song and get the green bar, but when released it ...
Regular
751 Views
3 replies
0 likes
I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after doing that my desktop cover changes to the old one to...
I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after do...
Roadie
14710 Views
3 replies
0 likes
I get error "The application was unable to start correctly (0xc0000022)" on shutdown of windows on any shutdown or restart/reboot of Windows. This is a real issue (and super-annoying), partly because it interferes with automatic Windows Updates etc. ...
...ventually it this ongoing problem will get the attention of a REAL LIVE SPOTIFY EMPLOYEE so this can be addressed. I am a fan of Spotify but it a good thing they don't have any competitors o...
Casual Listener
3331 Views
3 replies
3 likes
PlanPremiumCountryItalyDeviceNotebookOperating SystemWindows 10My Question or IssueWhy does this happen?And how i can solve this **bleep**in problem? I've tried to unistall and reinstall the application but the problem persist. 10€/month and nothing ...
Plan Premium Country Italy Device Notebook Operating System Windows 10 My Question or Issue Why does this happen? And how i can solve this **bleep**in problem? I've tried to u...
Community Legend
748 Views
3 replies
0 likes
PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...
Plan Premium Country Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, a...
Regular
772 Views
2 replies
0 likes
PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...
Plan Premium Country Germany Device Acer Laptop Operating System Windows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on m...
Casual Listener
3699 Views
2 replies
0 likes
Country Germany Operating SystemWindows 10 My Question or Issue Hi, I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had streams the last 3 days, but the counter doesn't count anything. The number 19,499 isn't changing. N...
Country Germany Operating System Windows 10 My Question or Issue Hi, I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had stre...
Community Legend
12330 Views
3 replies
1 likes
my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i solve this problem
my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i&n...
523 Views
0 replies
0 likes
